Advertisement
Table of Contents
- 1 Table of Contents
- 2 Overview
- 3 Standard Leds and Functions
- 4 Microsoft Teams Leds and Functions* (Teams Model Only)
- 5 Setup
- 6 Compatible Headsets
- 7 Load Software
- 8 Daily Use
- 9 Make/Take/End Calls
- 10 Volume
- 11 Mute
- 12 Launch Microsoft Teams (Teams Model Only)
- 13 Troubleshooting
- 14 What's in the Box
- 15 Support
- Download this manual
Advertisement
Table of Contents
Related Manuals for Poly DA85M
Summarization of Contents
Overview
Standard LEDs and Functions
Details the standard LED indicators and their associated functions on the audio processor.
Microsoft Teams LEDs and Functions (Teams Model)
Explains specific LED behaviors for Microsoft Teams integration on compatible models.
Setup
Compatible Headsets
Lists Poly/Plantronics headsets that are compatible with the DA audio processor.
Load Software
Instructions for downloading and installing the Poly Lens Desktop App for device customization.
Update Poly Device
Guidance on keeping firmware and software updated for optimal performance and new features.
Daily Use
Make, Take, and End Calls
Describes how to initiate, receive, and terminate calls using the DA processor and softphone.
Volume Adjustment
Explains how to adjust listening volume and headset microphone volume.
Mute Functionality
Details how to mute/unmute the headset and mentions the mute reminder feature.
Launch Microsoft Teams (Teams Model)
Instructions for using the Teams button to launch the application and view notifications.
Troubleshooting
Audio Not Working
Provides solutions for audio issues, checking softphone compatibility and default device settings.
Cannot Hear Caller
Addresses issues where the user cannot hear the other party, checking volume and device settings.
Callers Cannot Hear Me
Solutions for when the microphone is not transmitting audio, checking mute status and alignment.
Distorted Sound or Echo
Troubleshooting steps for audio distortion and echo, including volume and alignment.
Headset Unresponsive to Buttons
Explains why the headset might stop responding, often related to PC power states.
Teams Button Not Launching App (Teams Model)
Troubleshoots issues with the Teams button not launching the application.
Using Headset with Other Softphones (Teams Model)
Addresses compatibility and behavior when using the headset with non-Teams softphones.
What's in the Box
DA Inline Controller with USB-A and USB-C Cable
The main component, a DA inline controller with a combined USB-A and USB-C cable.
Quick Start Guide
A guide provided for initial setup and basic usage instructions.
Support
Poly Support Website
Directs users to the official Poly support website for additional help.
Plantronics, Inc. (United States)
Lists the contact address for Plantronics, Inc. in the United States.
Plantronics B.V. (Netherlands)
Lists the contact address for Plantronics B.V. in the Netherlands.
Need help?
Do you have a question about the DA85M and is the answer not in the manual?
Questions and answers