Contents Overview Standard LEDs and functions Microsoft Teams LEDs and functions* (Teams model only) Setup Compatible headsets Load software Daily use Make/take/end calls Volume Mute Launch Microsoft Teams (Teams model only) Troubleshooting What's in the box Support...
Overview NOTE The DA75 does not have any inline buttons. You must use your softphone interface to perform the tasks described here. Standard LEDs and Icons Inline control LEDs Function functions Flashing green Incoming call Call button Solid green On a call Increases / decreases the listening Volume up / down volume...
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NOTE * Requires Microsoft Teams variant and application...
HW520 headset. Customize your device behavior through advanced settings and options with Poly Lens Load software Desktop App. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens. NOTE Device settings are also available in Plantronics Hub Desktop App.
Headset call control is a software feature and dependent on a compatible softphone. If you have not installed Poly Lens Desktop App (poly.com/software) or do not have a compatible softphone, press the headset call button first and then make/take/end the call using the softphone application.
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NOTE Teams model and open Teams desktop application required. Teams mobile application is not supported.
• Ensure that only one softphone application is opened at a time. connected to my computer. • Be sure you have the Poly Lens Desktop App installed. • For best performance, ensure your headset firmware is up-to-date. See Update firmware.
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