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TROUBLESHOOTING
Problem
No sound
Cannot change the volume
by changing the volume of
the iPod.
The iPod display does not
change by pressing the
remote control volume keys.
Suddenly the speaker
produces sound even though
an iPod is not connected.
Transmitted sound is cut.
(Status indicator of
transmitter flashes green and
iPod indicator of SOURCE
on unit flashes.)
Radio reception
Problem
Too much noise during
stereo broadcast.
Even with an outdoor
antenna, radio wave
reception is weak. (Sound is
distorted.)
10
En
Cause
The battery of the iPod is low.
The iPod software version has not been
updated.
The iPod is in the process of connecting
with the unit.
The unit and transmitter are not
connected since they are set to different
groups.
The unit is connected to another unit.
– The iPod is not supported by this unit.
– The iPod is not connected correctly.
– The iPod software version is out of
date.
– The transmitter is connected to several
units.
The unit is connected to another
transmitter.
The signal from the transmitter is
blocked by your body or metallic objects,
etc.
There is a device (microwave oven,
wireless LAN, cordless telephone, etc.)
outputting signals in the 2.4 GHz
frequency band nearby.
If noise occurs at the same frequency the
transmitter is using, the unit will search
and move to another (unused) frequency,
which may cause sound to be cut.
Cause
The antenna may be connected
improperly.
The radio station you selected may be far
from your area, or the radio wave
reception is weak in your area.
Multipath reflection or other radio
interferences may have occurred.
Solution
Charge the iPod.
Download the latest iTunes software to
update the iPod software version to the
latest.
Please wait for a while.
Set both the unit and transmitter to the same
group (☞ P. 7).
Select a different group by changing the
group setting of the unit and transmitter
(☞ P. 7).
– Use the supported iPod.
– Connect the iPod firmly.
– Update the iPod software version to the
latest.
If the problem cannot be solved, even the
latest software, reset the iPod.
– Change the group setting (☞ P. 7).
Change the group setting (☞ P. 7).
Change the way of holding, the orientation,
or the position of the transmitter to avoid
your body or metallic objects blocking the
signal.
Place the unit away from these devices, or
turn them off. If the device is IEEE802.11n-
compliant, change the channel setting of the
device so as not to affect the unit.
This is not malfunction. If cut occurs
frequently, relocate the unit.
Solution
Make sure the antenna is connected
properly (☞ P. 3).
Try manual tuning to improve the signal
quality (☞ P. 8) or use a multi-channel
outdoor antenna.
Change the height, direction, or placement
of the antenna.
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