Alcatel SpeedTouch Speed Touch Home Asymmetric Digital Subscriber Line (ADSL) Modem User Manual
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Alcatel SpeedTouch Speed Touch Home Asymmetric Digital Subscriber Line (ADSL) Modem User Manual

Alcatel SpeedTouch Speed Touch Home Asymmetric Digital Subscriber Line (ADSL) Modem User Manual

Alcatel speed touch home user manual
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3EC 17058 AAAA TCZZA Ed. 02

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Summary of Contents for Alcatel SpeedTouch Speed Touch Home Asymmetric Digital Subscriber Line (ADSL) Modem

  • Page 1: User Manual

    SPEED TOUCH HOME User Manual 3EC 17058 AAAA TCZZA Ed. 02...
  • Page 2 Short Title...

  • Page 3: Table Of Contents

    Contents Welcome to the Speed Touch Home Speed Touch Home Tour Connecting the Speed Touch Home IEEE 802.1D Transparent Bridging PPPoA to PPTP Relaying for Microsoft Windows ....
  • Page 4 Lost Speed Touch Home Speed Touch Home Local Configuration Troubleshooting Abbreviations Appendix A Appendix B Appendix C Appendix D Appendix E ......
  • Page 5 Figures...
  • Page 6 Tables...

  • Page 7: Welcome To The Speed Touch Home

    1 Welcome to the Speed Touch Home Speed Touch ADSL Speed Touch Home User Manual Speed Touch Home Speed Touch Home STHome...
  • Page 8 Conventions The following words and symbols mark special messages throughout this document: WARNING: Text written in this manner indicates that failure to directions could cause bodily harm or loss of life. WARNING CAUTION: Text written in this manner indicates that failure to directions could result in damage to equipment or loss of information.

  • Page 9: Speed Touch Home Tour

    2 Speed Touch Home Tour " " " " Speed Touch Home STHome STHome...

  • Page 10: Delivery Check

    Delivery Check " " " " " Figure 1 Note Speed Touch Home LAN cable cable Delivery Check Speed Touch Home ADSL...
  • Page 11 Speed Touch Home at a Glance 2.2.1 ADSL Exposed Touch Home " " " " Figure 2 Asymmetric Digital Subscriber Line Line Subscriber Digital Asymmetric POTS and ADSL Frequency Spectra Speed...

  • Page 12: Front Panel And Rear Panel

    2.2.2 Front Panel and Rear Panel Figure 3 Front Panel of the STHome with 5 Light Emitting Diodes (LEDs) Figure 4 Rear Panel of the STHome 2.2.3 LEDs Table 1 STHome LED Status Overview LED Name LED Color LED State Explanation...

  • Page 13: System Requirements

    2.2.4 Ethernet and ATMF 25 Figure 5 System Requirements ADSL Ethernet " " ATMF 25 " " Operating System " " " Local Configuration " " Speed Touch Home Rear panel with Ethernet Interface (a), or both ATMF 25 and Ethernet (b) STHome Bridging STHome...
  • Page 14 Packet Services 2.4.1 IEEE 802.1D Transparent Bridging 2.4.2 PPPoA to PPTP Relaying 2.4.3 Channel Identifier VCI) " " " " Note Speed Touch Home Transparent Bridging PPPoA to PPTP Relaying STHome Virtual Path Identifier (VPI) Virtual STHome User Account STHome...

  • Page 15: Connecting The Speed Touch Home

    3 Connecting the Speed Touch Home This chapter describes how to connect your Speed Touch Home. The topics discussed are: " " " " " 3EC 17058 AAAA TCZZA Ed. 02 Connecting the Ethernet Interface Connecting the ATMF 25 Interface Concurrent Use of both Interfaces ADSL Connectivity STHome Power Supply.
  • Page 16 Figure 6 Rear View for connecting the STHome " " " " " " " " Connecting the Ethernet Interface Duplex " Figure 7 Speed Touch Home Connected to a single PC. LAN cable Single PC Configuration STHome Half STHome...
  • Page 17 Connected to a workgroup hub. " crossover LAN cable straight through LAN cables Figure 8 Multiple PC Configuration 10Base T Half Duplex Interfacing Auto Negotiation Never configure the PC NIC 10Base T Ports for Full Duplex ! Speed Touch Home STHome Ethernet interface Half Duplex...
  • Page 18 Figure 9 Rear View for connecting the STHome Connecting the ATMF Interface " " Note ATMF interface 2 cable. crossover concurrent use Network Speed Touch Home...

  • Page 19: Connecting The Power Adapter

    Connecting the ADSL Interface In all cases contact your ADSL Service Provider about splitter/filter installation ! WARNING service personnel " " Connecting the Power Adapter " " " " " " Speed Touch Home central splitter distributed filters STHome STHome STHome STHome can cause electric shock...
  • Page 20 3 Connecting the Speed Touch Home 20 / 88 3EC 17058 AAAA TCZZA Ed. 02...

  • Page 21: Ieee 802.1D Transparent Bridging

    4 IEEE 802.1D Transparent Bridging The Speed Touch Home IEEE802.1D Bridging packet service offers configuration simplicity. Yet it provides excellent forwarding performance. The topics covered in this chapter include: " " " 3EC 17058 AAAA TCZZA Ed. 02 complete protocol Getting Started with Bridging Bridging Configuration Using Bridging.

  • Page 22: Bridging Configuration

    Getting Started with Bridging Bridging Configuration Remote Organization " " Note Connectivity to multiple remote organizations Bridging & Dynamic Host Configuration Protocol (DHCP) Bridge Port Configuration Using Bridging Speed Touch Home Public Bridged PDU Encapsulation on ATM VPI/VCI In case of Internet access disabled STHome forwarding...

  • Page 23: Pppoa To Pptp Relaying For Microsoft Windows

    5 PPPoA to PPTP Relaying for Microsoft Windows Speed Touch Home " " " " " " "...
  • Page 24 Getting Started with PPPoA to PPTP Relaying Initial Configuration Requirements Remote Organization " " STHome Your Computer TCP/IP Speed Touch Home Windows 98 (or later) : Windows 95 : Windows NT : Private PPP Encapsulation on ATM VPI/VCI User Account STHome STHome STHome...
  • Page 25 Configuring Dial Up Networking for Microsoft Windows 9x (or later) Figure 10 Note Windows 95 Users Welcome to Dial Up Networking Make New Connection Make New Connection Window Adapter' 'Microsoft VPN Adapter' 'Microsoft...
  • Page 26 Figure 11 Note Creating multiple icons for multiple destinations Note 'VPN Server' VPN Server Window 'Properties' Corporate Speed Touch Home 'Properties'. 'Server Types'...
  • Page 27 Using PPPoA to PPTP Relaying for Microsoft Windows 9x (or later) 5.4.1 Establishing a PPPoA/PPTP Connection Figure 12 Note Note 5.4.2 Releasing a PPPoA/PPTP Connection Connect To 'Connect To' (a) and 'Connected To' (b) Window Connecting To' Connected To Connected To...
  • Page 28 Downloading and Installing Dial Up Networking Upgrade for Microsoft Windows 95 Dial Up Networking 1.3 Performance and Security Upgrade for Windows 95. Security Upgrade for Windows 95 Note Windows Dial Up Networking 1.3 Performance and 'Downloads' 'MSDUN13.EXE' 'Read me first' Windows 'Download Center' .
  • Page 29 Advanced PPPoA to PPTP Relaying 5.6.1 Local Tunneling Figure 13 " " Speed Touch Home PPPoA to PPTP Advanced Network STHome STHome STHome Start' 'Programs'. MS DOS route add <Destination IPaddress> <Gateway IPaddress> route add 10.0.0.138 172.16.0.1 STHome STHome STHome STHome...
  • Page 30 5.6.2 Advanced PPPoA/PPTP Connections 12 PPPoA/ATM channels simultaneously Single Destination " " Multiple Destination 'RELAY_PPPx' 'Connect To' Speed Touch Home STHome Single ATM channel to a single destination STHome Multiple ATM channels to a single destination STHome STHome STHome up to STHome 'VPN Server' STHome...
  • Page 31 Configuring and Using PPTP Tunnelling on Platforms running Microsoft Windows NT Note 5.7.1 Installing PPTP on a Windows NT Platform Figure 14 'Microsoft Service Pack 3' Network Control Panel Network Select Network Protocol Point to Point Tunneling Protocol PPTP Configuration' 'PPTP Configuration' Window 'Protocol...
  • Page 32 Note Figure 15 Figure 16 Remote Access Setup 'Remote Access Setup' Window Add RAS Device Access Setup 'Add RAS Device' Window Access Setup Remote Remote...
  • Page 33 Configure Port Usage Figure 17 'Configure Port Usage' Window Dial out only Network Configuration' Note 5.7.2 Creating a New PPTP Phonebook Entry...
  • Page 34 Figure 18 Figure 19 Dial Up Networking Dial Up Networking 'Dial Up Networking' Window 'New Phonebook Entry Wizard' 'New Phonebook Entry Wizard' Window My Computer'...
  • Page 35 Server Figure 20 'Server' Window 'Phone Number' Note Multiple Phone Numbers : 'Alternates...' New Phonebook Entry Wizard...
  • Page 36 5.7.3 Logging on to a VPN Server through a PPTP Tunnel Session Figure 21 5.7.4 Tearing Down a PPTP Tunnel Dial Up Networking Dial Up Networking Connect to' 'Connect T' Window Connecting To Corporate' My Computer' 'Save Password' Domain...
  • Page 37 6 Lost Speed Touch Home Setting the IP address " Setting to Manufacturing Defaults " " Speed Touch Home STHome Ping of Life Ping to Defaults STHome...
  • Page 38 Resetting Speed Touch Home's IP Address 6.1.1 Ping of Life Touch Home " " " " Note Ping of Life IP Addresses and Subnet Masks Ping of Life STHome STHome STHome STHome STHome ping Speed...
  • Page 39 Speed Touch Home arp –a arp –s <STHome IP address> 01–90–D0–80–01–01 <STHome IP address> Speed Touch Home 01–90–D0–80–01–01 arp –s 10.0.0.145 01–90–D0–80–01–01 arp –a STHome ping <STHome IP address> ping 10.0.0.145 Speed Touch Home arp –d <STHome IP address> 10.0.0.145 STHome arp –s...
  • Page 40 STHome Figure 22 Example of a Ping of Life Procedure STHome 'Ping -t' command ping –t <STHome IP address>. STHome STHome STHome Note STHome arp –<a, s, d> <STHome IP address> –N <interface IP address> <Interface IP address>...
  • Page 41 Set to Manufacturing Defaults Ping to Defaults Note 6.2.1 Ping to Defaults and Push button vs. Internal Settings Ping to Defaults . STHome arp –s <IP address within subnet> 01-90-D0-80-01-FF <IP address within subnet> STHome ping <IP address within subnet> Speed Touch Home STHome STHome...
  • Page 42 Note 6.2.2 Push Button must arp –d <IP address within subnet> STHome STHome STHome STHome STHome STHome STHome STHome STHome...
  • Page 43 7 Speed Touch Home Local Configuration The Speed Touch Home can be configured in 2 different ways: " " 3EC 17058 AAAA TCZZA Ed. 02 Using a Web Browser Through a Command Line Interface via Telnet. 43 / 88...

  • Page 44: Web Interface

    Web Interface 7.1.1 Configuring your Web Browser using a Proxy server 7.1.2 Speed Touch Home's Web Pages Principles Figure 23 Speed Touch Home STHome STHome STHome STHome STHome STHome 'Welcome to the World of ADSL Welcome Web Page...
  • Page 45 Speed Touch Home Menu frame " Header frame " Body frame " Header frame Header frame STHome Menu frame Menu frame STHome STHome Welcome 'Initial Setup' STHome 'System Setup STHome 'Phonebook...
  • Page 46 STHome " " 'Routing' 'PPTP Configuration' 'Bridge Configuration' 'DHCP Configuration' Speed Touch Home 'DNS Configuration' 'Software Upgrade' STHome Action Delete...
  • Page 47 7.1.3 Initial Setup Web Page Figure 24 " " " 'Initial Setup' Web Page Speed Touch Home 'DHCP Configuration' STHome STHome MAC address STHome STHome 'Initial Setup'...
  • Page 48 " " Table 2 IP Address Class IP address Speed Touch Home User" Netmask / Subnet Mask IP address Classes and Default Netmasks Default Example Netmask (Private IP)
  • Page 49 7.1.4 The System Setup Web Page Touch Home Figure 25 Note Figure 26 Lost System Password 'System Setup' 'Password' 'System Setup' Web Page Authentication Window STHome Speed STHome reset to defaults...
  • Page 50 7.1.5 The Phonebook Web Page Definition Speed Touch Home Figure 27 'Phonebook' Web Page STHome Name " Note may not start with capital 'P' or capital 'T'...
  • Page 51 " " " Using the Phonebook Configuration Table 3 VPI/VCI VPI/VCI STHome Type bridge Usage STHome Default Phonebook Entries Name pptp SThome Packet Service State...
  • Page 52 7.1.6 The Routing Web Page Figure 28 IP Route Table route table IP Address Table STHome " " Speed Touch Home 'Routing' 'Routing' Web Page 'Routing' STHome IP address table Intf Address IP address table...
  • Page 53 Figure 29 'Routing' Web Page, IP Address Table Netmask " Type " 'Initial Setup 'Initial Setup' 'Initial Setup' Ping of Life Transl " 'None Speed touch Home...
  • Page 54 " " " " Note " " Note 7.1.7 The PPTP Connections Web Page Figure 30 Destination IP prefix Source IP prefix Gateway IP address Intf Speed Touch Home 'PPTP Connections' 'PPTP Connections' Web Page 'IP Route table'.
  • Page 55 Name " Encaps " STHome High level Data Link Control (HDLC Framing " P_ID Information Figure 31 PPP ATM Format (RFC 2364:PPP over AAL5). Address Control Figure 32 PPP/PPTP Tunnel Format. Touch Home 'PPTP Connections' Padding P_ID Information Padding STHome Speed...
  • Page 56 " 7.1.8 The Bridging Web Page never STHome always STHome keep STHome This configuration possibility applies only to the upstream direction! downstream State Speed Touch Home (xxx.xxx.xxx.xxx)' STHome default STHome IDLE' In Use...
  • Page 57 Figure 33 Bridge Ports Table Bridge Port " Encaps " 'Bridge Configurations' Web Page Speed Touch Home STHome...
  • Page 58 " " Note Aging Timer Box Bridge Data Page " State forwarding disabled learning Permanent MAC Addresses Aging Speed Touch Home...
  • Page 59 Figure 34 " " 7.1.9 The DHCP Web Page " " " 'Bridge Data' Web Page, Static and Dynamic MAC Static MAC Addresses Dynamic MAC Addresses Speed Touch Home 'DHCP Configuration' STHome STHome STHome...
  • Page 60 Figure 35 " Automatic IP Addressing To prevent this problem, please power on your PC(s) after the STHome has come online 'DHCP Configuration' Web Page Speed Touch Home STHome STHome STHome STHome...
  • Page 61 " Speed Touch Home STHome " STHome STHome STHome Note " STHome STHome 'Auto DHCP' 'DHCP server Figure 36 Advanced 'DHCP Server Configuration' Web Page...
  • Page 62 " " " DHCP Server Configuration Addresses ... through ... Subnet Mask Lease Time Default Gateway 'auto' DNS Server 'auto' DHCP Spoofing DHCP Lease Table Client ID Address State, Address Speed Touch Home STHome STHome Client ID STHome...
  • Page 63 7.1.10 The DNS Web Page Speed Touch Home Figure 37 " " 'DNS Configurations' Web Page DNS Server Configuration Server active Domain Name 'lan' DNS Hostname Table STHome STHome...
  • Page 64 7.1.11 The Software Upgrade Web Page " " Figure 38 " Speed Touch Home STHome 'Software Upgrade' upload 'Software Upgrade' Web Page Active Software Version downloaded STHome STHome 'Software Upgrade' STHome STHome...
  • Page 65 " " " " " Command Line Interface via Telnet Passive Software Version Home Software Path Input 'Browse' STHome STHome => Speed Touch STHome STHome STHome STHome STHome STHome User: help...
  • Page 66 7 Speed Touch Home Local Configuration CLI access is closed either via time out or by closing Telnet. 66 / 88 3EC 17058 AAAA TCZZA Ed. 02...
  • Page 67 7 Speed Touch Home Local Configuration 67 / 88 3EC 17058 AAAA TCZZA Ed. 02...

  • Page 68: Troubleshooting

    8 Troubleshooting Problem Speed Touch Home modem does not work (no LEDs on top light up) ATMF connection does not work Ethernet connection does not work Poor Speed Touch Home modem performance Power/Sync LED is constantly green, but no traffic passes through Power/Sync LED remains constantly Red Solution STHome...
  • Page 69 8 Troubleshooting 70 / 88 3EC 17058 AAAA TCZZA Ed. 02...
  • Page 70 Abbreviations...
  • Page 71 Rest Of the World SNAP Sub-Network Access Protocol Transmission Control Protocol Uniform Resource Locator Virtual Channel Virtual Channel Identifier Virtual Channels Virtual Path Virtual Path Identifier Virtual Private Network Wide Area Network World Wide Web 72 / 88 3EC 17058 AAAA TCZZA Ed. 02...
  • Page 72 Appendix A Product Code Tables Speed Touch Home product code STHome STHome 3EC 18 Figure 39 STHome Product Code...
  • Page 73 X field Touch Table 4 Note Y field Table 5 Z field Table 6 X field Home X Field" Specification Model Reference AC/DC Y field' Y Field" Specification Modem Type Z field' Z Field" Specification Interface type Speed Plug Type Wire A/B...
  • Page 74 S field S field' Table 7 S Field" Specification Default Software Package H field H field' Table 8 H Field" Specification Hardware Platform...
  • Page 75 Appendix A Product Code Tables 76 / 88 3EC 17058 AAAA TCZZA Ed. 02...
  • Page 76 Appendix B Connector Pinout Table 9 Connector Pinout Connector Note Note Note Hardware Reference Signal Name Function Model Reference(**) Speed Touch Home...
  • Page 77 Power Supply Adapter Incorporated Table 10 Model Refer ence " " " " Speed Touch Home Power Adapters for STHome AC/DC Plugtype AULT AULT Model Inc.
  • Page 78 Straight through Cable Layout (LAN Cable) Speed Touch Home (Transmit and receive connections reversed) Figure 40 Crossover Cable Layout Speed Touch Home Receive Transmit Figure 41 3EC 17058 AAAA TCZZA Ed. 02 Receive Twisted Pairs Transmit MDI X port MDI X Internal Crossover Twisted pairs MDI X port MDI X to MDI X External Crossover...
  • Page 79 Appendix B Hardware Reference 80 / 88 3EC 17058 AAAA TCZZA Ed. 02...
  • Page 80 Appendix C Global Speed Touch Home Default settings IP Address DNS Name DNS Domain Name DHCP Mode IEEE 802.1D Transparent Bridging and Related Defaults Phonebook Entries Table 11 Name ATM Encapsulation Bridge Parameters Table 12 Parameter Bridge Configuration Ageing Time Speed Touch Home Default Settings Default Bridging Phonebook Entries VPI Value...
  • Page 81 PPPoA To PPTP Relaying Defaults Phonebook Entries Table 13 Name ATM Encapsulation Global Default VPI/VCI Values ATMF Interface Table 14 Ethernet Interface Table 15 Default Relaying Phonebook Entries VPI Value VCI Value ATMF VPI/VCI Values Service Channel Ethernet VPI/VCI Values Service Channel State...
  • Page 82 Appendix D Touch Home Safety Instructions " " " " " Safety STHome Read and understand all instructions Climatic conditions STHome In house stationary desktop use excessive solar and/or heat radiation must not exposed to heat trap conditions and must not be subjected to water or condensation in a Pollution Degree 2 environment Cleaning...
  • Page 83 " " " " " Power sources mains socket outlet Speed Touch Home to an IT type Power cord protection Overloading Servicing Damage requiring service close to the equipment...
  • Page 84 Appendix D Safety Modem/Telephone use " Avoid using a modem/telephone (other than a cordless type) during an electric storm. There is a slight risk of electric shock caused by lightning. Do not use the telephone to report a gas leak in the vicinity of the leak.
  • Page 85 Safety Standards " " " " " " Speed Touch Home Line 10Base T/MDI X ATMF 25...
  • Page 86 Appendix E FCC Class B Notice - United States only Federal Communications Commission (FCC) Statements Radio Frequency Interference Statement " " " " Modifications Canadian DOC Class B Notice Notification of Canadian RF Interference Statements Agency Regulatory Notices...
  • Page 87 Appendix E Agency Regulatory Notices European Community Declaration of Conformity Products with the Marking comply with both Electro Magnetic Compatibility (EMC) and Low Voltage Directives issued by the Commission of the European Community. Figure 42 EC Declaration of Conformity 88 / 88 3EC 17058 AAAA TCZZA Ed.

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