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SpeedTouch Easy Setup Wizard
Overview
This document will guide you through configuring your Internet connection with the SpeedTouch modem's easy setup
wizard. Please note that this procedure should only be followed if:
1. You aren't able to browse the internet within two minutes of resetting the modem (see step 3 below).
2. The SpeedTouch Internet Setup fails to establish your connection.
Step-by-step
1. Please ensure that the modem's connections have been established in accordance with the Modem and
Hardware Connection Guide article.
2. Please ensure that the DSL (or Broadband) LED is solid green. If the DSL LED is blank or flashing green, please
see the No Sync / Intermittent Sync article.
3. Using the tip of a pen, a tack or another object of appropriate size and shape, please press and hold the reset
pinhole (highlighted in red in the illustration below) until the Power LED on the modem changes from green
to red. Release the reset button.
Using the computer that's connected directly to the modem, open a web-browser such as Internet Explorer,
4.
Mozilla Firefox, Google Chrome or Apple Safari.
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Summary of Contents for Alcatel SpeedTouch ST516
- Page 1 SpeedTouch Easy Setup Wizard Overview This document will guide you through configuring your Internet connection with the SpeedTouch modem's easy setup wizard. Please note that this procedure should only be followed if: 1. You aren't able to browse the internet within two minutes of resetting the modem (see step 3 below). 2.
- Page 2 5. Clear the contents of the address bar and enter 192.168.1.254. Press Enter or Return on your computer's keyboard 6. When the page loads, please locate the SpeedTouch information area and ensure that the Software Release matches what's highlighted below. 7.
- Page 3 9. At this point, a new (popup) window will open. This is the SpeedTouch Easy Setup Wizard. 10. Click Next 11. Select RoutedPPP 12. Click Next 13. Select 0.35 from the VPI/VCI drop-down list. ** Certain AB and BC customers will have to select 0.33** Ensure that PPP over Ethernet (PPPoE) is selected...
- Page 4 14. Click Next 15. Enter the user name and password for your Primus Internet service. User names typically end with @1mm.primus.ca or @magma.ca. Please ensure that the password is entered in the password and confirm password fields. The values indicated in the image are for illustrative purposes only. 16.
- Page 5 19. The following screen will show while the modem completes it's configuration, please click on the Finish button when it's available. 20. Your modem has now been configured and you should be able to browse the Internet. If the Internet LED on your modem is Red, this indicates that there is a problem with the user name and password entered in step 11.