Alcatel Speed Touch USB PPPoE User Manual
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Alcatel Speed Touch USB PPPoE User Manual

For microsoft windows os
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Speed Touch USB
PPPoE
User Manual
for Microsoft Windows OS
3EC 17545 AAAA TCZZA Ed. 02

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Summary of Contents for Alcatel Speed Touch USB PPPoE

  • Page 1 Speed Touch USB PPPoE User Manual for Microsoft Windows OS 3EC 17545 AAAA TCZZA Ed. 02...
  • Page 2 Short Title...

  • Page 3: Table Of Contents

    Contents Contents Speed Touch USB Installation Guide ........Get Acquainted with your Speed Touch USB .
  • Page 4 Contents 4 / 60 3EC 17545 AAAA TCZZA Ed. 02...
  • Page 5 Alcatel's ADSL technology delivers. With download speeds up to 8Mega bits per second (Mbps), your Speed Touch around 200 times faster than present day modems. This superior Alcatel ADSL technology outperforms all similar product on the market. 5 / 60...
  • Page 6 CAUTION: indicates that failure to follow the directions could result in damage to equipment or loss of information. Trademarks The following trademarks are used in this document: Speed Touch is a trademark of the Alcatel Company " Windows and Internet Explorer are trademarks of "...
  • Page 7 User Manual and Due to the continuous evolution of Alcatel ADSL technology, existing products are often upgraded. Alcatel's Speed STUSB software Touch documentation, and Speed Touch updates software changes accordingly. For more information on the newest technological breakdowns, software upgrades, and documents, please consult our Alcatel web site at: http://www.alcatel.com...
  • Page 8 8 / 60 3EC 17545 AAAA TCZZA Ed. 02...

  • Page 9: Speed Touch Usb Installation Guide

    1 Speed Touch USB Installation Guide 1 Speed Touch USB Installation Guide Introduction Use this chapter to quickly prepare your for the Internet. In this chapter Topic Get Acquainted with your STUSB STUSB Installation 9 / 60 3EC 17545 AAAA TCZZA Ed. 02...

  • Page 10: Get Acquainted With Your Speed Touch Usb

    1 Speed Touch USB Installation Guide Get Acquainted with your Speed Touch USB Delivery check Check your package for the following items: The Speed Touch " 2m ADSL cable (RJ11/RJ11 , RJ14/RJ14) " A CD rom, containing installation software and this User "...
  • Page 11 1 Speed Touch USB Installation Guide Your Speed Touch USB Unlike most traditional modems, the electronic circuitry of the has been shaped into a stylish body: Pigtail Input/output wiring is moulded in an ergonomically designed pigtail. The pigtail splits in two separate parts. From the body to the first connector block it contains the ADSL cord as well as the USB cord.
  • Page 12 1 Speed Touch USB Installation Guide What is ADSL ADSL provides simultaneous high speed Internet access and regular phone services over the existing telephone line already in your house. With downloads at up to 8Mbps it's up to 200 times faster than traditional modems.

  • Page 13: Speed Touch Usb Installation

    1 Speed Touch USB Installation Guide Speed Touch USB Installation Introduction Execute the steps in this section and in no time you are connected to the Internet. In this section Topic What you Need 1.2.1 Installing the STUSB 1.2.2 Wiring the STUSB 1.2.3 Installation Results 1.2.4...

  • Page 14: What You Need

    1 Speed Touch USB Installation Guide 1.2.1 What you Need ADSL and telephone ADSL service must be enabled on your telephone line. service You need a central splitter, or distributed filters for decoupling ADSL and telephone signals. In all cases contact your ADSL service provider about splitter/filter installation ! Public telephone lines carry voltages that can cause electric WARNING...
  • Page 15 Your PC " " " " " Note Applications...

  • Page 16: Installing The Speed Touch Usb

    1.2.2 Installing the Speed Touch USB Two installation methods The Alcatel Wizard Installation " The Plug and Play Compliant Installation " Windows 98/98SE vs. Windows ME/2000 " 'Digital Signature' "...
  • Page 17 The Alcatel wizard will start automatically. Note: In case the Alcatel wizard does not start automatically, open a 'Run' window via Start ³ Run from the Start menu, and enter following path: D:\Setup.exe , where D stands for the drive letter of your CD rom drive.
  • Page 18 1 Speed Touch USB Installation Guide The 'Welcome to Alcatel Speed Touch USB setup' window pops Click to proceed. The 'Software License Agreement for Alcatel Speed Touch USB' window pops up: Click to accept the terms of the agreement and to continue the installation.
  • Page 19 1 Speed Touch USB Installation Guide The following window allows you to choose a destination folder for the driver software: In most cases the proposed destination is best suited for the driver software. Click to proceed. Note: You can change the destination folder. Therefor, click to select one.
  • Page 20 1 Speed Touch USB Installation Guide The wizard copies driver software to your local hard disk: Note for Windows ME/2000 users only: If a 'Digital Signature' window pops up, then click to continue. The 'Setup Complete' window pops up to announce that installation is finished: Click to close the wizard.
  • Page 21 1 Speed Touch USB Installation Guide The installation wizard will automatically continue with the installation of 's ADSL PPPoE networking support. STUSB Plug and Play Connect the to the ADSL wall socket and the PC, compliant driver according the procedure described in subsection 1.2.3. installation Note: ADSL must be available, as well as the appropriate central splitter, or distributed filters.

  • Page 22: Wiring The Speed Touch Usb

    1 Speed Touch USB Installation Guide 1.2.3 Wiring the Speed Touch USB Procedure Plug the ADSL cable, provided in your package, into the inline receptacle of the Depending onto which pins of the wall socket the ADSL signals are assigned, it might be necessary to plug in an RJ11 interchanger into the wall socket prior to connect the ADSL cable.
  • Page 23 1 Speed Touch USB Installation Guide Plug the 's USB connector into the PC's USB port: The PC's USB port can be easily located, it is marked with the typical USB symbol is automatically recognized. The needed installations will be performed by your Windows OS. 23 / 60 3EC 17545 AAAA TCZZA Ed.

  • Page 24: Installation Results

    1 Speed Touch USB Installation Guide 1.2.4 Installation Results Installation results After you have correctly followed the installation procedures, the following folders and icons are added to your system: SpeedTouch USB program folder: " The SpeedTouch USB folder is added, which contains the SpeedTouch USB Diagnostics application.

  • Page 25: Creating And Using A Pppoe Session Client

    2 Creating and Using a PPPoE Session Client 2 Creating and Using a PPPoE Session Client Introduction This chapter describes how to make a connection to your SP , using the Point to Point Protocol over Ethernet (PPPoE), with your PPPoE session client To use your with PPPoE, you will need a PPPoE session...
  • Page 26 2 Creating and Using a PPPoE Session Client 26 / 60 3EC 17545 AAAA TCZZA Ed. 02...

  • Page 27: Speed Touch Usb Diagnostics

    3 Speed Touch USB Diagnostics 3 Speed Touch USB Diagnostics Introduction While your session is active, i.e. the PPPoE connection is established, various diagnostics are available from the software, to overview the momentary connection. In this chapter Topic STUSB Status System Tray Icon STUSB Diagnostics Detailed STUSB Diagnostics 27 / 60...

  • Page 28: Speed Touch Usb Status System Tray Icon

    If you position your mouse pointer over the status icon, a message pops up: System tray icon Message Description Alcatel ADSL Modem The STUSB is not plugged into the PC's Modem not plugged in USB port. An ADSL connection can not be established.

  • Page 29: Speed Touch Usb Diagnostics

    3 Speed Touch USB Diagnostics Speed Touch USB Diagnostics Diagnostics exhibits specific ADSL level information" diagnostics windows. These windows allow you to view specific information on the various layers ADSL uses to transmit or receive information over the ADSL link. In this section Topic Basic STUSB Diagnostics...

  • Page 30: Basic Speed Touch Usb Diagnostics

    3 Speed Touch USB Diagnostics 3.2.1 Basic Speed Touch USB Diagnostics How to open the STUSB Double click the status icon in the system tray to Diagnostics open the Diagnostics window. The same result is achieved via Start ³ Programs ³ SpeedTouch USB ³...
  • Page 31 3 Speed Touch USB Diagnostics Left box figures In the left box, the following figures can be displayed: Data Description Indicates that your STUSB is not (properly) connected to your PC, or malfunctioning. Note: To solve the problem, reconnect your STUSB to the PC. Non spinning globe: Your STUSB is connected to your PC, and the modem software is loaded, but your ADSL link is not...

  • Page 32: Speed Touch Usb Diagnostics Properties

    3 Speed Touch USB Diagnostics 3.2.2 Speed Touch USB Diagnostics Properties Properties menu Left click the upper left corner of the Diagnostics window ), or right click its caption bar to pop up a box menu. In this box menu, click 'Properties' to pop up the 'Properties' window: Properties options Field Description...
  • Page 33 3 Speed Touch USB Diagnostics Properties buttons Button Description Saves the changes you made, and closes the 'Properties' window. Cancels changes you made, and closes the 'Properties' window. 33 / 60 3EC 17545 AAAA TCZZA Ed. 02...

  • Page 34: Detailed Speed Touch Usb Diagnostics

    3 Speed Touch USB Diagnostics Detailed Speed Touch USB Diagnostics Opening detailed Click to pop up an extension to the basic diagnostics Diagnostics (See subsection 3.2.1 for more information). In this section Topic Connection Diagnostics 3.3.1 Physical Diagnostics 3.3.2 ATM Diagnostics 3.3.3 OAM F5 Diagnostics 3.3.4...

  • Page 35: Connection Diagnostics

    3 Speed Touch USB Diagnostics 3.3.1 Connection Diagnostics Connection diagnostics By default the detailed Diagnostics will appear with the 'Connection' tab selected: Connection diagnostics Field Description fields VPI/VCI The STUSB's ADSL PPPoA connections use Asynchronic Transfer Mode (ATM)'s virtual channels for accessing the ADSL line.

  • Page 36: Physical Diagnostics

    3 Speed Touch USB Diagnostics 3.3.2 Physical Diagnostics Physical diagnostics Click the 'PHY' tab to pop up the following window: Physical diagnostics Field Description fields USB Retry: Indicates the number of times your STUSB had to retry the transmission/reception of data to/from your PC due to USB Transmit Receive bus failures (delays, congestion or reflections).

  • Page 37: Atm Diagnostics

    3 Speed Touch USB Diagnostics 3.3.3 ATM Diagnostics ATM diagnostics Click the 'ATM' tab to pop up the following window: ATM diagnostics fields Field Description Bandwidth Indicates the maximum transmit/receive service your service provider offers for your current subscription. Cell count: Indicates the number of all AAL5 and Operations And Management (OAM) cells sent through the ATM layer Transmitted...

  • Page 38: Oam F5 Diagnostics

    3 Speed Touch USB Diagnostics 3.3.4 OAM F5 Diagnostics OAM F5 diagnostics Click the 'OAM F5' tab to pop up the following window: ATM diagnostics fields Field Description OAM F5 State: Flagged Alarm Indication Signal (AIS), Remote Defect Indication (RDI), and /or Continuity Check (CC) up and AIS, RDI downstream boxes, indicate reception, and/or occurrence CC up/down...

  • Page 39: Aal5 Diagnostics

    3 Speed Touch USB Diagnostics 3.3.5 AAL5 Diagnostics AAL5 diagnostics Click the 'AAL5' tab to pop up the following window: AAL5 diagnostics fields You can find the following information: Field Description Indicates the number of SDUs, which are transmitted and received.

  • Page 40: Ethernet Diagnostics

    3 Speed Touch USB Diagnostics 3.3.6 Ethernet Diagnostics Ethernet diagnostics Click the 'Ethernet' tab to pop up the following window: Ethernet diagnostics You can find the following information: fields Field Description FCS Errors Indicates the number of times the FCS errored. MAC Address Indicates the unique Medium Access Control (MAC) address of your STUSB.

  • Page 41: Version Diagnostics

    3 Speed Touch USB Diagnostics 3.3.7 Version Diagnostics Version diagnostics Click the 'Version' tab to pop up the following window: This window provides information on Alcatel's driver software. 41 / 60 3EC 17545 AAAA TCZZA Ed. 02...
  • Page 42 3 Speed Touch USB Diagnostics 42 / 60 3EC 17545 AAAA TCZZA Ed. 02...

  • Page 43: Speed Touch Usb Software

    4 Speed Touch USB Software 4 Speed Touch USB Software Introduction This chapter describes how to upgrade, remove, or repair the driver software. In this chapter Topic Removing Driver Software Upgrading/Repairing Driver Software STUSB Web Upgrade 43 / 60 3EC 17545 AAAA TCZZA Ed. 02...

  • Page 44: Removing Driver Software

    4 Speed Touch USB Software Removing Driver Software Removing software Your is a hot swapable USB device, meaning that you can plug it in and out without powering down the PC. Plugging out does however not mean that all software is removed as well.
  • Page 45 4 Speed Touch USB Software Before the removal cna be started, all active connections must be closed: Click to confirm. Various windows will pop up to indicate the software removal process. At the end of the process, the following window pops Click to finish the removal.

  • Page 46: Upgrading/Repairing Driver Software

    CD rom in the PC's CD rom drive. The Alcatel wizard will start automatically. Note: In case the Alcatel wizard does not start automatically, open a 'Run' window via Start ³ Run from the Start menu, and enter following path: D:\Setup.exe , where D stands for the drive letter of your CD rom drive.
  • Page 47 4 Speed Touch USB Software Follow all the instructions. Installation procedure When upgrading the driver software, the installation process could slightly differ with the procedure described in chapter 1. 47 / 60 3EC 17545 AAAA TCZZA Ed. 02...

  • Page 48: Speed Touch Usb Web Upgrade

    4 Speed Touch USB Software Speed Touch USB Web Upgrade STUSB driver software The Alcatel support web pages on the Internet provide executable on the Internet driver software upgrades for download. These upgrades are regularly updated and can be found at: http://www.alcatel.com...

  • Page 49: Abbreviations

    Abbreviations Abbreviations AAL5 ATM Adaption Layer 5 ADSL Asymmetric Digital Subscriber Line Alarm Indication Signal ADSL Service Provider Asynchronic Transfer Mode Continuity Check Central Office Cyclic Redundancy Check Frame Check Sequence Internet Service Provider Kbps Kilo bits per second LEDs Light Emitting Diodes Medium Access Control Mega Byte...
  • Page 50 Abbreviations 50 / 60 3EC 17545 AAAA TCZZA Ed. 02...

  • Page 51: Appendixa Troubleshooting

    AppendixA Troubleshooting AppendixA Troubleshooting Introduction This appendix provides information on how to identify and correct some common problems you may encounter when using the In most cases the described solutions will solve the problem. However, if the problem keeps persistent, reinstallation after a removal of your (hardware and software) as described in chapter 4, might solve the problem.
  • Page 52 AppendixA Troubleshooting Solution table Your is equipped with two Bi colored LEDs (See appendix B for more information). These indicators may help you to sort out the problem. Indication & Problem Solution Speed Touch Verify the Speed Touch USB connections, as described in subsection 1.2.3.

  • Page 53: Appendixb Led Description And Port Description

    AppendixB LED Description and Port Description AppendixB LED Description and Port Description STUSB LEDs Two Light Emitting Diodes (LEDs) indicate the status of the On the left side resides the USB LED, on the right the ADSL LED. Start up phases As soon you turn on your , it passes three phases: Phase...
  • Page 54 AppendixB LED Description and Port Description Normal operation In this state the USB LED is assigned to the downstream (R ) data channel (towards the USB connection). during a session The ADSL LED is assigned to the upstream (T ) data channel (towards the ADSL channel).

  • Page 55: Appendixc Safety And Agency Regulatory Notices

    AppendixC Safety and Agency Regulatory Notices AppendixC Safety and Agency Regulatory Notices Aim of this appendix This appendix provides basic Safety Information on your Speed Touch product. Prior to using the Speed Touch , read this appendix carefully. Reading all Follow all warnings and instructions marked on the product.
  • Page 56 AppendixC Safety and Agency Regulatory Notices Safety Instructions Climatic conditions The Speed Touch equipment is intended for: In house stationary desktop use; the maximum ambient " temperature may not exceed 40ºC (104ºF). It must not be mounted in a location exposed to direct or "...
  • Page 57 Consult your telephone service company or ADSL service provider for instructions. Modifications Changes or modifications not expressly approved by Alcatel could invalidate the users authority to operate this equipment. 57 / 60 3EC 17545 AAAA TCZZA Ed. 02...
  • Page 58 AppendixC Safety and Agency Regulatory Notices European Community Declaration of Conformity Products with the marking comply with both EMC and Low Voltage Directives issued by the Commission of the European Community. EC Declaration of A copy of the European Community Declaration of Conformity is provided in your Speed Touch product shipping box.
  • Page 59 AppendixC Safety and Agency Regulatory Notices Radio Frequency Interference Statement This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation.
  • Page 60 AppendixC Safety and Agency Regulatory Notices Canadian DOC Class B Notice Notification of Canadian RF Interference Statements This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communication.

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