Symantec 10231616 - ACAD ANTIVIRUS.9.0 W User Manual page 26

26 Responding to emergencies
Using the Norton Recovery Tool if you cannot install the product
Downloading the Norton Recovery Tool
If the installation of your product fails, you can
download The Norton Recovery Tool.
Before you begin, you should close all open programs
on your computer and ensure that you are connected
to the Internet.
To download the Norton Recovery Tool
1 Go to the following Web site:
www.norton.com/recoverytool
2 Follow the on-screen instructions.