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About problems during activation
Exploring the main window
See
Starting Norton
AntiVirus"
on page 15.
2 Click OK.
3 Follow the on-screen instructions to activate or
renew your product.
4 In the window that appears, click Done.
To activate your product from the main window
1 In the main window, do one of the following:
If you purchased a subscription version of a
1
retail product, click Activate Now.
If the product came installed on your computer,
1
click Subscribe Now.
2 Follow the on-screen instructions to activate or
subscribe your product.
3 In the window that appears, click Done.
If you cannot connect to the Symantec servers to
activate your product, first check to see if you have
parental control software, either installed or through
your ISP, that might block the connection.
A connectivity problem may occur if you use parental
control software. If you suspect that parental controls
are blocking the connection, you can configure the
parental controls so that they do not block the
activation procedure. You need to sign in to your
parental control software as an administrator or log
on to the Internet through your ISP as an administrator
to change your configuration.
When you start Norton AntiVirus, the main window
opens. The main window provides access to all Norton
AntiVirus features, options, Help, and Support.
To explore the main window
Start Norton AntiVirus.
1
Getting started
Exploring the main window
17
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