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Canon Manuals
Printer
W8400 Series
Service manual
Canon W8400 Series Service Manual
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
Chapter 1 PRODUCT DESCRIPTION
Product Overview
Features
Printhead
Ink Tank
Cutter Unit
Roll Holder
Consumables
Ink Tank
Cutter Unit
Product Specifications
General Specifications
Detailed Specification
Type of Media
Printing Speed and Direction
Interface Specifications
Names and Functions of Components
Front
Rear
Carriage
Internal Part
Basic Operation
Operation Panel
Change of Printer Status
Main Menu
Safety and Precautions
Safety Precautions
Moving Parts
Ink
Electrical Parts
Other Precautions
Printhead
Ink Tank
Handling the Printer
Precautions When Servicing Printer
Stored Data
Firmware Confirmation
Precautions against Static Electricity
Precautions for Disassembly/Reassembly
Self-Diagnostic Feature
Disposing of Lithium Battery
Chapter 2 TECHNICAL REFERENCE
Basic Operation Outline
Printer Block Diagram
Print Signal Sequence
Print Driving
Firmware
Power On/Off
Power off
Print Control
Print Position Adjustment
Head Management
Overheating Protection Control of Printhead
Pause between
White Raster Skip
Sleep Mode
Printer Mechanical System
Outline
Ink Passage
Overview of the Ink Passage
Ink Tank Unit
Structure of Ink Tank Unit
Carriage Unit
Carriage Functions
Structure of Carriage
Printhead
Structure of Printhead
Purge Unit
Functions of Purge Unit
Structure of Purge Unit
Maintenance Cartridge
Air Flow
Paper Path
Outline
Overview of Paper Path
Roll Media Feeding
Cut Media Feeding
Paper Path
Media Delivery
Structure of Feed Rollers
Cutter Unit
Structure of Cutter Unit
Structure of Cutter Unit (Option Cutter Unit)
Printer Electrical System
Outline
Overview
System Controller
System Controller Components
Engine Controller
Engine Controller Components
Carriage Relay PCB
Carriage Relay PCB Components
Head Relay PCB
Head Relay PCB Components
Motor Driver
Motor Driver PCB Components
Power Supply
Power Supply Block Diagram
Detection Functions Based on Sensors
Sensors for Covers
Ink Passage System
Carriage System
Paper Path System
Chapter 3 INSTALLATION
Transporting the Printer
Reinstalling the Printer
Service Parts
Chapter 4 DISASSEMBLY/REASSEMBLY
Disassembly/Reassembly
Points to Note on Disassembly and Reassembly
Note on Locations Prohibited from Disassembly
Moving the Carriage Manually
Units Requiring Draining of Ink
External Covers
Drive Unit
Ink Tube Unit
Carriage Unit
Feeder Unit
Purge Unit
Ink Tank Unit
Head Management Sensor
Pcbs
Opening the Caps and Moving the Wiper Unit
Opening and Closing the Ink Supply Valve
Draining the Ink
Applying the Grease
Adjustment and Setup Items
Action to Take after Replacing the Feed Roller Home Position Sensor, Feed Roller Encoder, and Feed Roller
Action to Take after Replacing the Carriage Unit or Registration Sensor
Action to Take after Replacing the Head Management Sensor
Chapter 5 MAINTENANCE
Regular Replacement Parts
Consumables
Regular Maintenance
Chapter 6 TROUBLESHOOTING
Troubleshooting
Outline
Outline of Troubleshooting
Troubleshooting by the Phenomenon
Incorrect Value: Check Value
Offline: Load Roll Media
Offline: Load Cut Sheet Offline: Remove Cut Sheet
Troubleshooting
Offline: Open Upper Cover
Printer Setup: Open Upper Cover
Printer Setup: Open Right Cover
Printer Does Not Turn on
The Power Goes off During Power on or While Printing
Network Is Not Connected
Right Cover Does Not Open
Printing Problems (Ink Is Full)
Printing Problems (Ink Is Not Full)
Other Printing Problems
Troubleshooting When Warnings Occur
Ink Check (W01000/ W01001/ W01002/ W01003/ W01004/ W01005)
Mtcart Full Soon (W01006)
Mist Full Soon (W01007)
Feed Limit
Incorrect Media (W01021)
W01030/W01031/W01032/W01034/W01035/W01036/W01037/W01038/W01039: GARO W0103X (Number Is Indicated by X)
Troubleshooting When Errors Occur
E02000/ Roll Media End Error
E0200D/ E02016/ Cut Sheet End Error
E0200A/ E0200B/ E0200C/ E0200E/ E0200F/ E02010/ E02017/E02018/ Registration Sensor Error
E02013/ Cutter Motor Time-Out Error
E02014/ Cutter Unit Fuse Failure Error
E02015/ Cutter Error
E02400/ E02401/ E02402/ E02403/ Path Mismatch Error
E02405/ E02406/ E02407/ Borderless Printing Error
E02500/ E02501/ E02502/ E02503/ E02504/ E02505/ Ink Empty Error
E02506/ E02507/ E02508/ E02509/ E0250A/ E0250B/ Ink Tank Uninstalled Error (During Ink Tank Replacement)
E02520/ Ink Level Unknown Error
E02521/ E02522/ E02523/ E02524/ E02525/ E02526/ Ink Level Low Error
E02530/ Ink Type Error
E02800/ E02801/ E02802/ E02803/ E02811/ Printhead Error
E02804/ E02805/ E02806/ E02807/ E02808/ E02809/ E0280A/E0280B/ E0280C/ E0280D/ E0280E/ E0280F/ Ink Tank Error
E02812/ E02A00/ E02A01/ E02A02/ E02A03/ Engine Controller Internal Error
E02813/ E02814/ Head Management Sensor Error
E02816/ E02817/ E02818 /E02819/ Maintenance Cartridge Error
E02820/ E02821/ E02822/ E02823/ E02824/ Adjustment Error
E02B04/ Upper Cover Sensor Error
E02B05/ E02B07/ Right Cover Sensor Error
E02B06/ Carriage Cover Sensor Error
E02B08/ Paper Release Lever Error
E02D00/ E02D01/ E02D0A/ E02D0B/ Sensor Error in Purge Unit
E02D02/ Carriage Home Position Error
E02D03/ Feed Motor Error
E02D05/ Mist Fan Error
E02D06/ Ink Supply Valve Switching Error
E02D07/ Feed Roller Home Position Sensor Error
E02D09/ Suction Fan Lock Error
E02E01/ E02E05/ E02E06/ Carriage Motor Error
E02E10/ IEEE1394 Error
E02F00/ System Controller Internal Error
Troubleshooting When Service Call Errors Occur
Outline
Printhead Error! (E04000)
Mist Count Error (E04001)
Scale Read Error! (E04002)
Turn Power Off!! (S04010)
Turn Power Off!! (E02777)
Connector Positions and Pin Arrangement
System Controller
Engine Controller
Motor Drive
Carriage Relay PCB
Head Relay PCB
Power Supply
Printhead
Version up
Firmware Update Tool
Service Tools
List of Tools
Using the Cover Switch Tool
Chapter 7 SERVICE MODE
Service Mode
Service Mode Operation
Map of the Service Mode
Service Mode
Details of Service Mode
Special Mode
Printer Special Mode
Chapter 8 ERROR CODE
Outline
Warning Table
Warnings
Error Table
Errors
Sevice Call Table
Service Call Error List
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Service Manual
W8400 Series
W8400
Apr 5 2005
Table of
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Table of Contents
Troubleshooting
Troubleshooting
147
Outline
151
Printing problems (ink is not full)
154
MTCart Full Soon (W01006)
155
E02D09/ Suction fan lock error
163
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Summarization of Contents
Service Manual
Chapter 1 PRODUCT DESCRIPTION
1.1 Product Overview
Provides an overview of the printer's features and capabilities.
1.2 Features
Details the key features and capabilities of the printer.
1.3 Product Specifications
Lists the technical specifications of the printer, including dimensions and performance.
1.4 Detailed Specification
Provides detailed specifications, including media types and printing speeds.
1.5 Names and Functions of Components
Identifies and describes the function of various printer components.
1.6 Basic Operation
Explains the basic operations of the printer, including the control panel.
1.7 Safety and Precautions
Outlines essential safety precautions for handling and servicing the printer.
Chapter 2 TECHNICAL REFERENCE
2.1 Basic Operation Outline
Provides a basic outline of the printer's operation and block diagram.
2.2 Firmware
Details the printer's firmware functions, including power and print control.
2.3 Printer Mechanical System
Describes the printer's mechanical systems, including ink passage and paper path.
2.4 Printer Electrical System
Explains the printer's electrical system, including controllers and PCBs.
2.5 Detection Functions Based on Sensors
Details the detection functions performed by various sensors within the printer.
Chapter 3 INSTALLATION
3.1 Transporting the Printer
Provides instructions for safely transporting the printer, both within a facility and between floors.
Chapter 4 DISASSEMBLY/REASSEMBLY
4.1 Service Parts
Lists and describes the service parts that require careful handling during replacement.
4.2 Disassembly/Reassembly
Outlines the main units and the general flow for disassembly and reassembly procedures.
4.3 Points to Note on Disassembly and Reassembly
Highlights important considerations and precautions before and during disassembly and reassembly.
Chapter 5 MAINTENANCE
5.1 Regular Replacement Parts
Identifies parts that are regularly replaced by users or service personnel.
5.2 Consumables
Lists all consumable items for the printer, including printheads and ink tanks.
5.3 Regular Maintenance
Describes routine maintenance tasks to ensure optimal printer performance.
Chapter 6 TROUBLESHOOTING
6.1 Troubleshooting
Provides guidance on identifying and resolving common printer problems and errors.
6.1.2 Troubleshooting by the Phenomenon
Offers solutions for specific printer issues categorized by observable phenomena.
6.1.3 Troubleshooting When Warnings Occur
Addresses printer warnings and provides steps to resolve them.
6.1.4 Troubleshooting When Errors Occur
Details troubleshooting steps for various error codes encountered during printer operation.
6.1.5 Troubleshooting When Service Call Errors Occur
Guides on resolving critical errors that require service intervention.
6.2 Connector Positions and Pin Arrangement
Details the pin configurations and functions of various printer connectors.
6.3 Version Up
Explains how to update the printer's firmware using the GARO Firmware Update Tool.
6.4 Service Tools
Lists the general-purpose and special-purpose tools required for service and maintenance.
Chapter 7 SERVICE MODE
7.1 Service Mode
Details how to enter, exit, and use the printer's service mode for diagnostics and adjustments.
7.2 Special Mode
Describes special modes available on the printer, such as controller replacement mode.
Chapter 8 ERROR CODE
8.1 Outline
Provides an overview of the printer's error reporting system, including warnings and errors.
8.2 Warning Table
Lists all possible printer warnings with their corresponding codes and status descriptions.
8.3 Error Table
Details all printer error codes, their statuses, and probable causes.
8.4 Sevice Call Table
Lists service call errors that require professional intervention.
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