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J-LX Series
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Jacuzzi J-LX Series Manual
Standard troubleshooting approach
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
1 Standard Troubleshooting Approach (S.T.A.)
Why a Standard Troubleshooting Approach
How to Use the S.T.A
Professional Customer Service
Before Leaving the Shop
Fixing the Hot Tub
Before Calling Technical Support
Before Leaving the Customer
Satisfying the Customer
2 Electro Static Discharge (E.S.D.)
What Is It? What Does It Do
Avoiding E.S.D. Damage
What about Wrist Straps and Special Mats
Must Wrist Straps and Mats be Used When Replacing a Circuit Board
3 Main Control Panel Functions
J-LX Control Panel
J300 Control Panel
J200 Control Panel
4 Standard Programming Functions
Setting Filter Cycle Start Time (J200/ 2011-2013 J300/ JLX Collections)
Filtration Options
Programming Filter Cycles (J-LX/ 2011-2013 J300 Collection)
Programming Filter Cycles (2011-2012 J200 Models Equipped with a Circulation Pump)
Programming Filter Cycles (2013+ J200 Models Not Equipped with a Circulation Pump)
Programming the Circulation Pump Filtration Cycle (for Models Equipped with a Circulation Pump)
Programming the CLEARRAY® (Ultraviolet) Water Purification System (for Models Equipped with a Circulation Pump)
Programming the CLEARRAY (Ultraviolet) Water Purification System (for Models NOT Equipped with a Circulation Pump)
2011 Aftermarket Ozonator Facts
2012+ CLEARRAY Facts
5 Additional Control Panel Functions
Setting Water Temperature and Overtemp Feature
Selecting Jets Speed
Lock/Unlock Control Panel
Summer Logic (Models Equipped with the Circulation Pump Option)
Multicolored Light System Operation (J-LX/J300 Models, Except 2014 J300S)
Multicolored Light System Operation (Standard Light for J-210 Models)
Multi-Colored LED Light System Operation (J200 Collection)
6 Understanding Circuit Board Pin Assignments
Circuit Board Jumpers (All North American 60 Hz 1-Pump Models)
Circuit Board Jumpers (Domestic 60 Hz Models)
Circuit Board Jumpers (All Export 50 Hz 1-Pump Models)
Circuit Board Jumpers (All Export 50 Hz 2-Pump Models)
7 Troubleshooting Using the Control Panel
Control Panel Displays
Control Panel Default Display
Control Panel Status and Error Messages
Testing Flow/Pressure Switch
8 Troubleshooting Without the Control Panel
A no Heat or Not Enough Heat (All Models)
B no Heat or Not Enough Heat (All Models)
C no Heat or Not Enough Heat (All Models)
D no Heat or Not Enough Heat (All Models)
E no Heat or Not Enough Heat (All Models)
Intermittent Heating
Nothing Works
Hot Tub Doesn't Come on for Filter Cycle
House Breaker Trips
A DCU Unit (J-LX Collection)
B DCU Unit (J300 Collection)
C Hot Tub Light will Not Come on (J-LX/2011-2013 J300 Models)
D Light Does Not Come on (J200 Collection Standard Light)
E 2013+ Light Diagram of the DCU Unit (J200 Collection)
F Hot Tub Light will Not Come on (J200 Collection CL Lighting)
No Jets
2011 Ozonator Not Working
2012+ CLEARRAY Not Working
Weak or Surging Jets
Jets Pump Runs and Quits During Jet Mode
Circulation Pump Not Working (JLX, J300 and J200 with Circ Pump Option Only)
Troubleshooting a Thermal Pump Cutout
Pump 1 Hums and will Not Start
Appendix
A1 Checking Voltage to Hot Tub
A2 Checking Current Consumption of Devices
A3 Checking Voltages to Devices
A4 Testing Flow/Pressure Switch
A5 about Fuses
A6 the Watchdog
A7 Understanding Sanitizers
A8 Understanding Ph
A9 North American 60 Hz 120V/240V Convertible 1-Pump Models
A10 North American 60 Hz 240V 1- or 2-Pumps Models
A11 Export 50 Hz 230V 1-Pump Models
A12 Export 50 Hz 230V 1- or 2-Pump Models
A13 Load Box Connection Diagrams a - D (North American 60 Hz)
A14 Temperature Sensor/Hi-Limit Sensor Resistance Chart
A15 Flow Switch Illustration (Models with a Circulation Pump)
A16 Pressure Switch Illustration (Models Without a Circulation Pump)
A17 Sensor Harness Diagram
A18 Transformer Test
A19 Troubleshooting the Optional Stereo System
A20 Glossary of Terms
Troubleshooting Data Collection Form
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See also:
Owner's Manual
STANDARD TROUBLESHOOTING APPROACH
S.T.A. MANUAL 2011+ JLX/J200
2011-2013 J300
LED SERIES
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Table of Contents
Troubleshooting
Standard Troubleshooting Approach (S.T.A.)
5
Troubleshooting Using The Control Panel
23
Troubleshooting without The Control Panel
26
Troubleshooting A Thermal Pump Cutout
45
A19 Troubleshooting The Optional Stereo System
63
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