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Aficio SG 3100DN
Field service manual
Ricoh Aficio SG 3100DN Field Service Manual
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
Safety Instructions, Conventions
Responsibilities of the Customer Engineer
Before Installation, Maintenance
Installation, Disassembly, and Adjustments
Special Tools
Power
Shipping and Moving the Machine
During Maintenance
General
Safety Devices
Organic Cleaners
Power Plug and Power Cord
After Installation Servicing
Disposal of Used Items
Points to Confirm with Operators
Safety Instructions for Batteries
Safety Instructions for Ink Cartridges
Accidental Exposure to Ink
Handling and Storing Ink Cartridges
Ink Cartridge Disposal
Conventions Used in this Manual
Symbols and Abbreviations
Machine Names
Warnings, Cautions, Notes
Trademarks
Table of Contents
Product Information
Specifications
Overview
Before You Begin
What this Manual Contains
Print Cartridges
Printer Models and Options
Ink Collector Unit
Main Machine
Front View
Left View
Rear View
Options
Installation
Preparation
Environment
Choosing a Location
Minimum Space Requirements
Power Source
Using the Operation Panel
Key Summary Table
Printer Display Summary
Operation Panel: Cartridge Replacement Indicator
Operation Panel: Waste Ink Full Indicator
Display Menu Summary
User Menu Mode
Access to Menus During an Error
Installation
Important Information
Checklist before Moving the Printer
Taping Positions During the Machine Transport
If the Printer Is Not Used Frequently
Preventive Maintenance
PM Table
Service Call Procedures
Replacement and Adjustment
Before Replacing Parts
Removal Table
Required Tools
Common Procedures
Simple Removals
Duplex Unit (J028/J029/J035)
Ink Collector Unit
Covers
Cover Names
Order of Cover Removal
Rear Cover, Top Cover
Right Cover
Right Front Cover
Left Cover
Port Cover
Canopy Cover
Front Cover, Operation Panel Board
Re-Assembly
Unlocking, Moving the Carriage
Maintenance Unit, Right Ink Sump
Maintenance Unit
Right Ink Sump
Encoders
Vertical Encoder Wheel
Horizontal Encoder Strip
Reinstallation
Vertical Encoder Wheel Protection Cover (J035 Only)
Reinstallation of the Vertical Encoder Wheel Protection Cover
Boards
Psu
Hvps
Printer Engine CTL Board
Before Replacement
CTL Board Replacement
After Replacement
Wireless LAN Board (J029 Only)
Motors
Horizontal Motor
Vertical Motor
Fan, Fan Bracket
Clutches
Feed Clutch
Re-Installation
Transport Belt
Transport Belt, Charge Roller, Pressure Plate, Pressure Rollers
Sensors, Switches
Vertical Encoder Sensor
Ink Level Sensor
1St Registration Sensor
2Nd Registration Sensor
Air Purge Detection Switch
Top Cover Switch
Right Front Cover Switch
Temperature/Humidity Sensor
Trailing Edge Sensor
Paper End Sensor
Duplex Unit Set/Cover Open Switch
Bypass Drawer Connector
Drive Switching Module and Ink Tube Guide
Drive Switching Module
Ink Tube Guide
Rollers
Paper Feed Roller (J027/J028/J029)
Re-Installation
Paper Feed Roller (J035)
Re-Installation
Connecting Rollers
Carriage Unit
Replacing the Carriage Unit
Accessories
Preparation
Re-Installation
After Replacing the Carriage
Print Head Cleaning and Adjustment
Preparing for Test Printing
Nozzle Check
Nozzle Check Pattern
Color Demo Print
Print Head Cleaning
Print Head Flushing
Adjust Paper Feed
Head Position
Registration
Cleaning
Maintenance Unit Cleaning
Connecting Rollers Cleaning
Transport Belt Cleaning
Friction Pad Cleaning
Horizontal Encoder Strip Cleaning
Cleaning Procedure
Horizontal Encoder Sensor Cleaning
Vertical Encoder Wheel Cleaning
Refurbishing
Swap and Repair Flow
Before Shipping from Customer Site to Repair Center
What You Need
Refurbishing Flow
Purging
Clean the Machine
System Maintenance Reference
Service Program Mode
SP Mode Service Tables
SP Table Key
Sp3-XXX
Reset and Restoration Settings
Maintenance, Replacement
Sp5-XXX
Input Check: Sensors
Input Check: Temperature and Humidity
Input Check: Air
Input Check: Ink Cartridge Set Sensors
Input Check: Ink Cartridge Levels
Print an Engine Maintenance Summary
Sp7-XXX
Display Count: Machine Total
Date Display SC Log
Display Count: User Cleaning
Display Count: User Flushing
Display Jam Log
Display Total Count: Jam Log
Display Total Count: SC Log
Status Reports
Page Counter
Config. List
Service Summary
Engine Summary Chart
Firmware Updates
Operating Environment and Other Requirements
Update Cautions
Firmware Update Operating Instructions
Bidirectional-Enabled
Bidirectional-Disabled
Troubleshooting
Troubleshooting Guide
Image Problems
Basic Check Points and Specifications
Problems and Solutions
Operation Panel Display
Operation Panel Messages
Error Codes
Service Call Conditions
SC Code Display Patterns and How to Clear Them
Service Call Code Tables
Jam Codes
Jammed Paper Location
Status Monitor Messages
Energy Saving
Energy Save
Energy Saver Modes
Return to Standby Mode
Timer Settings
Recommendation
Paper Save
Effectiveness of Duplex/Combine Function
Combine Mode
Duplex
Duplex + Combine
Duplex Mode Tables
Recommendation
Table of Contents
1 Appendix: Specifications
Specifications
Printer Engine
Quick Comparison
Base Specifications
Ink Cartridge Yield (Target)
Options Available
Print Volume, Service Life
Operating Environment
Transportation and Storage
Multi Bypass Tray BY1040 (J313) Option
Paper Feed Unit TK1160 (J312) Option
Supported Paper Sizes
Operation Specifications
Printing Operation
Print Speed and Resolution
Continuous Print Speed: Monochrome/Full Color
Control Boards
J027(ZICO) Controller
J028/J029/J035 (FIGO) Controller
Interface Specifications
Supported Utilities
2 Appendix: SP Mode Tables
Service Mode, Engine Maintenance
Entering/Exiting Service Mode
Service Mode
Engine Maintenance (SP) Mode
Entering/Exiting SP Mode
Using SP Mode Menus
Bit Switch Settings
SP Mode Service Tables
SP Table Key
Paper Feed
Sp1-XXX
Sub Scan Registration
Carriage
Main Scan Registration
Charge Width Setting Mj1,2 : Simplex (DFU)
Charge Width Setting Mj3,4,5 : Simplex (DFU)
Charge Width Setting Mj1,2 : Duplex (DFU)
Charge Width Setting Mj3,4 : Duplex (DFU)
Calibrate Humidity/Temperature for Duplex (DFU)
Set Charge Area
Set Charge for Target Market
Adjust Printhead Gap
Sp3-XXX
Set Print Head Rank (Wave)
DAC Adjustment Value
Ink Consumption in the Print Cartridge
Set Print Head Rank (Voltage)
Margin for Detecting if the Print Cartridge Has Run out of Ink
Set Threshold for Near-Full Alert
Maintenance, Replacement
Reset and Restoration Settings
Sp4-XXX
Administration Password Setting
Authentication Function
Sp5-XXX
User Code Setting
Color Mode Setting
SC Alarm Setting
Supply Alarm Setting
Plotter Settings
Input Check: Sensors
Input Check: Temperature and Humidity
Input Check: Air
Input Check: Ink Cartridge Set Sensors
Board Temperature Sensors
Encoder Readings
Input Check: Ink Cartridge Levels
Area Setting
Display: ID2 Code
Remote Service Setting
Service Tel Number Setting
Initial Value Setting
Usb Power Mode
Installation Date / Printing Installation Date
Print an Engine Maintenance Summary
Sp6-XXX
Display Count: Air Purges/Re-Fillings after SC990
Display Count: Machine Total
Display Count: User Cleaning
Sp7-XXX
Display Count: Additional Air Purges/Re-Fillings after Detecting Air
Display Count: Additional Air Purges/Re-Fillings after Humidity Change
Display Count: Air Purges/Re-Fillings after Detecting Air
Display Count: Air Purges/Re-Fillings after Excessive Ink Consumption
Display Count: Air Purges/Re-Fillings after Ink End
Display Count: Air Purges/Re-Fillings after Feed Pump Idle Time
Display Count: Air Purges/Re-Fillings after Humidity Change
Display Count: Ink Circulation Sequence
Display Count: Ink Circulation Sequence after Humidity Change
Display Count: Air Detected at Power on
Display Count: Air Detection Frequency
Display Count: Automatic Cleanings between Page Prints
Display Count: Automatic Cleanings before Print Head Capping
Display Count: Automatic Print Head Cleanings (after De-Cap Time Elapsed)
Display Count: Time Length after the Last Automatic Maintenance
Display Count: Ink Discharge for Maintenance after Idle Time (Small/Large)
Display Count: Cleaning after Idle Time
Display Count: Air Purges/Re-Fillings after Idle Time
Display Count: Ink Circulation Sequence after Idle Time
Display Count: Air Purge Time
Display Count: Tank Full: Ink Collector Unit
Display Full Count for Right Ink Sump
Display Count: Mist Counter for Automatic Cleaning
Display Count: Paper Dust Counter for Automatic Cleaning
Display Count: Cap off Time for Automatic Print Head Cleaning
Display Humidity Reading before Automatic Print Head Cleaning
Display Count: Ink Circulation Starting Time
Display Count: Pump Suspension Starting Time
Display Count: Time Length of Feed Pump Suspension with the Power on
Display Count: Uncapped Time Length
Display Count: Need for Ink Circulation Sequence
Display: Print Head Temperature During the Last Air-Purge/Ink Re-Filling
Display: Print Head Humidity During the Last Air-Purge/Ink Re-Filling
Display: Temperature During the Last Maintenance
Display Count: Ink Discharge to the Cap for Maintenance
Display Count: Ink Discharge for Maintenance after Idle Time (Small)
Display Count: Ink Cartridge Replacements
Display Count: Total Ink Cartridge out
Display Standby Time
Display Operation Start Date
Date Display SC Log
Display Total Count: SC Log
Display Jam Log
Display Total Count: Jam Log
Display Total Count: Ink Fill Log
Display Maintenance Log
Display Maintenance Log: by Type of Maintenance
Display Maintenance Log: Total Count
Display Jam Location Log
Display SC Sub Code Log
Display: Time/Type of the Last Print Head Maintenance
Display Last Execution Date of Air Purge
Display Normal Position for Detection of Full Print Head Tank
Display Position of Tank Full Feeler for each Print Head Tank after Air Purge
Display: Encoder Count Difference between Air-Purge/Ink Re-Fillings and Usual Re-Fillings
Display Count: Ink Discharge for Maintenance at the Right
Display Count: Ink Supply Time up
Display Count: Number of Drive Cleanings
Display: Emergency Start Time
Display Count: Emergency Mode Count
Display Count: Emergency Mode Execution
Display Count: Number of Prints in Emergency Mode
Display Count: Stop Flag
Display: Emergency Stop Flag
Emergency Mode Period Stop Threshold
Sp8-XXX
Sp9-XXX
3 Appendix: Troubleshooting Guide
Troubleshooting Guide
Basic Check Points and Specifications
Image Problems
Problems and Solutions
Operation Panel Display
Operation Panel Messages
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Model
BRG-P1
:
Machine Code:
J027/J028/J029/J035
Field Service Manual
19 March, 2013
Table of
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Chapters
Table of Contents
12
Table of Contents
257
Table of Contents
Troubleshooting
Troubleshooting
191
Appendix: Troubleshooting Guide
339
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