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Smart Sense
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Digi Smart Sense User Manual
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Contents
Table of Contents
Troubleshooting
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Table of Contents
1
Table of Contents
2
Introduction
3
At a Glance
4
Getting Started
5
Ethernet Gateway Setup Via DHCP
6
Ethernet Gateway Setup Via Static IP
7
Jacks, Buttons, and Ports
8
Troubleshooting the Ethernet Gateway
8.1
LED Indicator Lights
8.2
No Readings
8.3
Temperature Reading Is a few Degrees Warmer or Colder than Expected
9
Using Wireless Sensors
9.1
Troubleshooting the Wireless Sensors
9.2
LED Indicator Lights
10
Important Usage Information
11
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Ethernet Gateway User Manual
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Table of Contents
Troubleshooting
Troubleshooting the Ethernet Gateway
12
Troubleshooting the Wireless Sensors
16
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Summarization of Contents
Introduction
At a Glance
Getting Started
Ethernet Gateway Setup via DHCP
Ethernet Gateway Setup via Static IP
Operating Guidelines
Placement
Guidelines for physically positioning the unit for optimal operation.
Using Wired Sensors
Best practices for connecting and managing wired sensor cables.
Wireless Reception
Information about the gateway's antenna for wireless sensor connectivity.
Powering the Unit
Recommendations for powering the gateway, including UPS and PoE usage.
Jacks, Buttons, and Ports
Troubleshooting the Ethernet Gateway
LED Indicator Lights
Table explaining LED status codes for troubleshooting gateway issues.
Troubleshooting Network Issues
Steps to diagnose and resolve network connectivity problems.
Restoring Factory Defaults
Procedure for resetting the gateway to its original factory settings.
Troubleshooting Common Issues
Unit Does Not Power On
Checks to perform if the gateway unit fails to power on.
Cannot Connect to the Web Admin Interface
Steps to troubleshoot issues connecting to the gateway's web interface.
Cannot Receive Email from Insights Dashboard
Guidance on resolving issues with receiving email alerts from the dashboard.
No Readings Displayed
Steps to ensure readings are displayed from sensors and the gateway.
Temperature Reading Inaccuracy
Explains factors affecting temperature readings and potential causes of inaccuracy.
Using Wireless Sensors
Setting Up the Hardware
Initial setup steps for connecting wireless sensors to the gateway.
Turning on the Wireless Sensor
Instructions for powering on a wireless sensor unit.
Turning off the Wireless Sensor
Procedure for manually powering off a wireless sensor unit.
Battery Life
Information on expected battery life and factors that affect it.
Wireless Sensor Troubleshooting
Battery Replacement
Instructions for changing batteries in wireless sensors.
Signal Strength Indicator Mode
How to use signal strength mode to check wireless sensor connectivity.
Wireless Sensor LED Indicators
LED Status and Troubleshooting
Explains LED patterns to diagnose sensor failures or lack of power.
Important Usage Information
FCC Statement
Compliance information regarding FCC rules and regulations.
IC Statement
Compliance information regarding Industry Canada rules and regulations.
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