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Manuals
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OpenScape Manuals
Telephone
CP205
User manual
OpenScape CP205 User Manual
Desk phone; openscape voice; openscape 4000
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Important Information
Trademarks
Care and Cleaning Instructions
Online Documentation
Software Update
Location of the Telephone
Product-Oriented Environmental Protection
Table of Contents
Contents
General Information
About this Manual
Icons Used in the Manual
Service
Intended Use
Telephone Type
Speakerphone Quality and Display Legibility
Remote Configuration for Cloud Service Providers
From Factory Defaults to Operational Telephone
Starting up the Telephone
Canceling the Remote Configuration
Getting to Know the Openscape Desk Phone CP200/CP205
The User Interface of Your Telephone
Navigation Keys
Programmable Function Keys
Dialpad
Display
Idle Mode
Displays on the Status Line for Adjusting the Volume
Context-Dependent Displays
Voicemail
Call Logging
Additional Notes on Call Logging
Settings
Phonebooks
User Settings
Control and Monitoring Function
Ports on the Underside of the Phone
Using Network Ports more Efficiently
Telephone Settings
Display Contrast
Volumes
Key Click
Settings that Impact Energy Efficiency
Making Calls
Incoming Calls
Answering a Call Via the Handset
Answering a Call Via the Loudspeaker (Speakerphone Mode)
Answering a Call Via the Headset
Rejecting a Call
Deflecting a Call
Responding to a Callback
Making Calls
Off-Hook Dialing
On-Hook Dialing
Dialing with the Selected Dialing Key
Redialing Via the Function Key
Calling Back a Missed Call
Requesting Callback
Using Autodial Delay
During a Call
Activating/Deactivating the Microphone
Changing the Volume
Switching from Handset to Speakerphone Mode
Switching from Speakerphone Mode to the Handset
Open Listening
Consulting a Second Party
Switching to the Held Party (Alternating)
Conference
Putting on Hold and Retrieving Alternately or Simultaneously
Connecting Parties
Placing a Call on Hold
Call Waiting (Second Call)
Transferring a Call
Ending a Call
Configuring Call Forwarding
Setting Alerts
Phonebooks and Konversationen
Personal Phonebook
Deleting All Contacts
Corporate Directory
Quick Search
Listening to Voicemail
Programmable Keys
List of Available Functions
Programming a Key
Initiating Programming
Beginning Programming
Programming Enhanced Functions
Repertory Dialing
Konversationen
Configuring a Fixed Forwarding Key
Configuring a Variable Call Forwarding Key
Using Programmed Keys
Example 1: Calling Saved Number
Example 2: Activating/Deactivating Call Waiting
Example 3: Immediate Ring
Resetting Programmed Keys
Making Calls in the Team
Group Call
Picking up a Group Call with the Call Pickup Key
Picking up a Group Call Immediately Via the Pop-Up Menu
Picking up a Group Call
Ignoring a Group Call
Direct Station Selection Keys
Calling a Subscriber Directly
Call Pickup
Deflecting a Call to a DSS Subscriber
LED Display on DSS Keys
Multiline
Line/Trunk Keys
Incoming Calls
Making Calls
During Calls
Settings for Multiline (Keyset)
Line Preview
Rollover for a Line
Making Calls in an Executive/Secretary Team
Mobility Function
Logging on to Another Telephone
Ending the Mobility Function on a Telephone (Log Off)
Privacy/Security
Do Not Disturb
Enabling Do Not Disturb Via a Key
Enabling Do Not Disturb Via the Idle Menu
Allowing "Do Not Disturb
Security
User Password
Changing the Password
Locking the Phone
Other Settings and Functions
Audio Settings
Room Character
Ringer
Pattern Melody
Pattern Sequence
Opening Listening Mode
Setting Headset Port Use
Special Ringers
Activating/Deactivating the Ringer
Tone and Indication with an Unsecured Voice Connection
Display Language
Time Display Format
Date Display Format
Country-Specific Settings
Setting Daylight Saving Time
Setting the Difference between Daylight Saving and Standard Time
Automatic Daylight Saving Time
Setting the Date and Time
Setting the Time
Setting the Date
Network Information
Resetting User Data
Initiating the Reset
Programming Call Forwarding
Standard Call Forwarding
Using Call Forwarding
Activating or Deactivating Immediate Call Forwarding
Saving Destination Phone Numbers for Call Forwarding
Copying and Pasting Destination Phone Numbers
Editing Favorites
Assigning a Destination Phone Number for Call Forwarding
Activating/Deactivating Call Forwarding
Defining the Ring Duration before Call Forwarding on no Reply
Call Forwarding Chain
Call Forwarding by Call Type
CTI Calls
Beep on Auto-Answer
Beep on Auto-Reconnect
Activating and Deactivating the Hold Reminder Tone
Setting the Hold Reminder Time
Activating/Deactivating Hold and Hang-Up
Music on Hold
Allowing Call Joining
Permitting Call Deflection
Allowing Call Waiting
Connecting Subscribers by Hanging up
Allowing Call Transfer
Settings for Autodial Delay
Allowing Busy When Dialling
Allowing Transfer on Ring
Activating/Deactivating Immediate Dialing
Permitting a Callback
Allowing a Conference
Allowing Joining in a Conference
Call Logging
Dialing an Entry
Deleting All Entries
Call Logging - Activating/Deactivating
Logging Missed Calls
Call Recording
Recording Modes
Explanations of Recording
Recording Calls
Controlling Call Recording
Consultation During Call Recording
Call Recording While Alternating
Diagnostic Data
Individual Settings that Impact Energy Efficiency
Web Interface (WBM)
General
Launching the Web Interface
Administrator Settings
User Pages
User Menu
Fixing Problems
Caring for Your Telephone
Troubleshooting
Contact Partner in Case of Problems
Labeling Keys
Repair and Recycling Concept, Extending Performance Capability
Recycling and Disposal of Equipment in the Openscape Desk Phone Family
Repair Reliability and Spare Part Supply
Extending Performance Capability
Local User Menu
Opening the User Menu on the Phone
User Menu Display
Key Functions
Special Features for Operation on an Openscape 4000
Passively Supported Functions
Unsupported Functions
Index
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OpenScape Desk Phone CP200/CP205
OpenScape Voice
OpenScape 4000
User Guide SIP
A31003-C1000-U100-6-7619
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Summarization of Contents
Important information
Trademarks
Information on product compliance, certifications, and legal notices.
Care and cleaning instructions
Guidelines for maintaining the telephone's condition using appropriate cleaning methods.
Online documentation
Links to further resources, support, and technical information online.
Software update
Procedure for updating the phone's firmware and software.
Location of the telephone
Specifies suitable environments and placement advice for optimal phone operation.
Product-oriented environmental protection
Details on Unify's eco-friendly product strategy and environmental labels.
General information
About this manual
Explains the purpose, scope, and target audience of the user guide.
Icons used in the manual
Explains the meaning and usage of icons found throughout the documentation.
Service and Support
Provides contact information for technical support and repair services.
Intended Use and Type
Defines the proper usage and identification details of the telephone.
Audio and Display Quality Tips
Tips for optimizing speakerphone quality and display legibility.
Remote configuration for cloud service providers
Initial Telephone Setup
Outlines the process of initial phone setup from factory defaults.
Deployment PIN Entry
Instructions for inputting the necessary PIN for remote setup.
Managing Remote Configuration
Details on starting and canceling the remote configuration process.
Getting to know the OpenScape Desk Phone CP200/CP205
User Interface Overview
Introduction to the phone's physical controls and display elements.
Keypad and Navigation
Explains dialpad, function, and navigation keys for phone operation.
Display Features
Covers idle mode, menus, icons, and call information displays.
Call logging
Call logging overview
Overview of storing and managing call records and lists.
Additional notes on Call logging
Further details and clarifications on call logging features.
Settings
User and Administrator Settings
Distinguishes between user-configurable and administrator-settable options.
User settings
Customizing phone behavior to individual user preferences.
Phonebooks
Personal and Corporate Phonebooks
Managing private contact lists and company directories.
Contact Management
Creating, editing, and deleting contacts in the phonebook.
Contact Search
Finding contacts in the local phonebook and corporate directory.
Advanced Phonebook Editing
Advanced operations for managing phonebook entries.
Network information
Network Information Details
Viewing IP addresses and network status for the telephone.
Diagnostic information
Diagnostic data overview
Displays detailed telephone configuration and status information.
Reset phone
Resetting user data
Restoring user-specific settings to factory defaults.
Control and monitoring function
Remote Phone Management
Functions for remote phone management by administrators.
Telephone settings
Display Contrast and Volumes
Adjusting screen contrast and audio levels for user preference.
Key Click Settings
Configuring audible feedback for key presses.
Energy Efficiency Settings
Optimizing phone settings to reduce power consumption.
Making calls
Incoming Call Handling
Covers answering, rejecting, deflecting, and callback procedures.
Call Initiation Methods
Explains off-hook, on-hook, and selected key dialing.
Call Management During Conversation
Covers microphone, volume, mode switching, and open listening.
Advanced Call Features
Covers consultation, conference, hold, transfer, and call waiting.
During a call
Microphone and Mode Adjustments
Muting microphone, changing volume, and switching audio modes.
Consultation and Conference Calls
Procedures for consulting a second party and starting conferences.
Call Hold and Retrieval
Managing calls on hold, alternating, and retrieving them.
Call Transfer and Ending Calls
Methods for transferring, blind transferring, and ending calls.
Call Waiting and Second Calls
Handling incoming calls during an active call.
Configuring call forwarding
Standard Call Forwarding
Basic setup for forwarding all calls and managing forwarding types.
Destination Number Management
Saving, copying, and assigning destination numbers for forwarding.
Call Forwarding Activation
Enabling or disabling specific call forwarding rules.
Call Forwarding by Call Type
Setting up forwarding based on call origin.
Setting alerts
Call Forwarding Alerts
Configuring visual and audible notifications for call forwarding.
Phonebooks and Konversationen
Personal Phonebook Management
Creating, editing, deleting, and searching personal contacts.
Corporate Directory Access
Accessing and searching company-wide contact information.
Advanced Phonebook Operations
Advanced editing, viewing, and search qualifier settings.
Listening to voicemail
Accessing Voicemail
Procedures for accessing and querying voice messages.
Direct Voicemail Access
Directly calling the voicemail box without using the menu.
Programmable keys
Available Functions and Programming
Catalog of functions and steps to program keys.
Key Configuration
Setting up fixed and variable call forwarding keys.
Using Programmed Keys
Examples of using programmed keys for functions.
Resetting Programmed Keys
Restoring programmed keys to default settings.
Making calls in the team
Group Call Handling
Procedures for group calls, including pickup and ignoring.
Direct station selection keys
DSS Key Operations
Covers direct dialing, consultation, pickup, and deflection via DSS keys.
DSS Key LED Indicators
Interpreting LED status on Direct Station Selection keys.
MultiLine Telephones
Line and Trunk Keys
Configuration and functions of line keys on multi-line phones.
Line Status and Utilization
Understanding primary, secondary, phantom, private, and shared lines.
LED Displays for Lines
Interpreting LED status indicators for telephone lines.
Answering Secondary Line Calls
Procedures for answering incoming calls on secondary lines.
Making calls on MultiLine Telephones
Line Seizure Methods
Manual and automatic line selection before making calls.
Dialing Last Number
Redialing the most recently dialed number.
Forwarding calls for the primary line
Call Forwarding Basics
Configuring call forwarding rules for the main line.
Hot and Warm Line Dialing
Using pre-set numbers for immediate or delayed dialing.
Making and receiving calls with multiple lines
Handling Waiting Calls
Managing incoming calls on other lines while active on one.
Line Hold and Connection
Placing calls on hold using line keys and connecting to secondary lines.
Settings for MultiLine (keyset)
Keypad Settings and Delayed Ringer
Configuring keypad behavior and delayed ringer alerts.
Ringer Customization
Setting ringers, melodies, sequences, and line previews.
Call Preview and Rollover
Managing call previews and rollover behavior for lines.
Making calls in an executive/secretary team
Team Call Handling
Functionality for team-based call management.
Mobility function
Remote Telephone Access
Logging on and off to use phone features remotely.
Privacy and Security
Do Not Disturb (DND) Feature
Silencing incoming calls via key or menu.
User Password Management
Protecting phone settings and access with a user password.
Phone Locking and Unlocking
Preventing unauthorized access and procedures to unlock the phone.
Other settings and functions
Audio Settings
Optimizing sound quality, room character, and ringtones.
Special Ringers and Alerts
Assigning unique ringtones and setting alerts for call types.
Display and Language Settings
Changing display language, time, and date formats.
Regional and Time Settings
Configuring country-specific settings and daylight saving time.
Programming call forwarding
Standard Call Forwarding
Basic setup for forwarding all calls and managing forwarding types.
Destination Number Management
Saving, copying, and assigning destination numbers for forwarding.
Call Forwarding Activation
Enabling or disabling specific call forwarding rules.
Call Forwarding by Call Type
Setting up forwarding based on call origin.
CTI calls
Auto-Answer and Reconnect Beeps
Audio alerts for auto-answered and reconnected CTI calls.
Hold Management Features
Hold Reminder Tone and Time
Enabling/disabling alerts and setting delay for held calls.
Hold and Hang-up Behavior
Managing call hold behavior upon hanging up.
Call Joining and Music on Hold
Music on Hold Functionality
Enabling music playback when calls are on hold.
Allowing Call Joining
Permitting participants to join calls.
Permitting call deflection
Call Deflection Settings
Enabling or disabling the call deflection feature.
Deflecting to a DSS Number
Forwarding calls to a Direct Station Selection number.
Allowing call waiting
Call Waiting Feature
Enabling the feature to receive a second call.
Connecting subscribers by hanging up
Connecting via Hang-up
Using hang-up to link call participants.
Allowing call transfer
Call Transfer Options
Permitting the transfer of active calls.
Settings for autodial delay
Autodial Delay Configuration
Configuring the delay before automatic dialing.
Busy on Dialing and Transfer on Ring
Allowing Busy When Dialing
Rejecting incoming calls while dialing.
Allowing Transfer on Ring
Transferring calls before the recipient answers.
Activating/deactivating immediate dialing
Immediate Dialing Control
Enabling or disabling instant call connection.
Permitting a callback
Callback Functionality
Allowing users to request callbacks.
Allowing a conference
Conference Feature Control
Enabling or disabling the conference call feature.
Allowing joining in a conference
Conference Join Options
Permitting participants to join a conference after exit.
Call logging operations
Dialing and Deleting Log Entries
Making calls from logged entries and clearing all log records.
Call logging activation
Enabling or disabling the call logging feature.
Logging Missed Calls
Managing missed calls, including those answered elsewhere.
Call recording
Recording Modes and Operations
Explains manual, auto, and other recording modes and controls.
Recording Explanations and Tips
Definitions of recordable calls and advice for recording.
Web interface (WBM)
Accessing the Web Interface
Steps to launch and connect to the web-based management tool.
Administrator Settings
Configuration options for phone and network administration.
User Pages Navigation
Navigating and managing settings through the web interface.
User menu
User Settings Overview
Overview of user-configurable phone settings via menu.
User Configuration Options
Settings for outgoing, incoming calls, and forwarding.
Phone Settings
Settings for keys, locality, security, phonebook, and diagnostics.
Fixing problems
Telephone Care and Maintenance
Instructions for cleaning and maintaining the device.
Troubleshooting Common Issues
Solutions for common phone problems like key response or dialing.
Contacting Support for Faults
Guidance on seeking assistance for persistent faults.
Labeling keys
Key Labeling Guide
Guide to labeling programmable keys for usability.
Repair and recycling concept
Equipment Recycling and Disposal
Instructions for responsible disposal and recycling of phone equipment.
Product Support and Updates
Information on repair support, spare parts, and software updates.
Local user menu
Accessing the Phone's User Menu
Steps to access and navigate the phone's user settings.
User Menu Settings Overview
Overview of settings available for user configuration.
Special features for operation on an OpenScape 4000
Passively Supported Functions
Functions available only to passive users in specific scenarios.
Unsupported Functions
List of functions not available on OpenScape 4000.
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