OpenScape CP205 User Manual

Desk phone; openscape voice; openscape 4000
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OpenScape Desk Phone CP200/CP205
OpenScape Voice
OpenScape 4000
User Guide SIP
A31003-C1000-U100-6-7619

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Summarization of Contents

Important information
Trademarks
Information on product compliance, certifications, and legal notices.
Care and cleaning instructions
Guidelines for maintaining the telephone's condition using appropriate cleaning methods.
Online documentation
Links to further resources, support, and technical information online.
Software update
Procedure for updating the phone's firmware and software.
Location of the telephone
Specifies suitable environments and placement advice for optimal phone operation.
Product-oriented environmental protection
Details on Unify's eco-friendly product strategy and environmental labels.
General information
About this manual
Explains the purpose, scope, and target audience of the user guide.
Icons used in the manual
Explains the meaning and usage of icons found throughout the documentation.
Service and Support
Provides contact information for technical support and repair services.
Intended Use and Type
Defines the proper usage and identification details of the telephone.
Audio and Display Quality Tips
Tips for optimizing speakerphone quality and display legibility.
Remote configuration for cloud service providers
Initial Telephone Setup
Outlines the process of initial phone setup from factory defaults.
Deployment PIN Entry
Instructions for inputting the necessary PIN for remote setup.
Managing Remote Configuration
Details on starting and canceling the remote configuration process.
Getting to know the OpenScape Desk Phone CP200/CP205
User Interface Overview
Introduction to the phone's physical controls and display elements.
Keypad and Navigation
Explains dialpad, function, and navigation keys for phone operation.
Display Features
Covers idle mode, menus, icons, and call information displays.
Call logging
Call logging overview
Overview of storing and managing call records and lists.
Additional notes on Call logging
Further details and clarifications on call logging features.
Settings
User and Administrator Settings
Distinguishes between user-configurable and administrator-settable options.
User settings
Customizing phone behavior to individual user preferences.
Phonebooks
Personal and Corporate Phonebooks
Managing private contact lists and company directories.
Contact Management
Creating, editing, and deleting contacts in the phonebook.
Contact Search
Finding contacts in the local phonebook and corporate directory.
Advanced Phonebook Editing
Advanced operations for managing phonebook entries.
Network information
Network Information Details
Viewing IP addresses and network status for the telephone.
Diagnostic information
Diagnostic data overview
Displays detailed telephone configuration and status information.
Reset phone
Resetting user data
Restoring user-specific settings to factory defaults.
Control and monitoring function
Remote Phone Management
Functions for remote phone management by administrators.
Telephone settings
Display Contrast and Volumes
Adjusting screen contrast and audio levels for user preference.
Key Click Settings
Configuring audible feedback for key presses.
Energy Efficiency Settings
Optimizing phone settings to reduce power consumption.
Making calls
Incoming Call Handling
Covers answering, rejecting, deflecting, and callback procedures.
Call Initiation Methods
Explains off-hook, on-hook, and selected key dialing.
Call Management During Conversation
Covers microphone, volume, mode switching, and open listening.
Advanced Call Features
Covers consultation, conference, hold, transfer, and call waiting.
During a call
Microphone and Mode Adjustments
Muting microphone, changing volume, and switching audio modes.
Consultation and Conference Calls
Procedures for consulting a second party and starting conferences.
Call Hold and Retrieval
Managing calls on hold, alternating, and retrieving them.
Call Transfer and Ending Calls
Methods for transferring, blind transferring, and ending calls.
Call Waiting and Second Calls
Handling incoming calls during an active call.
Configuring call forwarding
Standard Call Forwarding
Basic setup for forwarding all calls and managing forwarding types.
Destination Number Management
Saving, copying, and assigning destination numbers for forwarding.
Call Forwarding Activation
Enabling or disabling specific call forwarding rules.
Call Forwarding by Call Type
Setting up forwarding based on call origin.
Setting alerts
Call Forwarding Alerts
Configuring visual and audible notifications for call forwarding.
Phonebooks and Konversationen
Personal Phonebook Management
Creating, editing, deleting, and searching personal contacts.
Corporate Directory Access
Accessing and searching company-wide contact information.
Advanced Phonebook Operations
Advanced editing, viewing, and search qualifier settings.
Listening to voicemail
Accessing Voicemail
Procedures for accessing and querying voice messages.
Direct Voicemail Access
Directly calling the voicemail box without using the menu.
Programmable keys
Available Functions and Programming
Catalog of functions and steps to program keys.
Key Configuration
Setting up fixed and variable call forwarding keys.
Using Programmed Keys
Examples of using programmed keys for functions.
Resetting Programmed Keys
Restoring programmed keys to default settings.
Making calls in the team
Group Call Handling
Procedures for group calls, including pickup and ignoring.
Direct station selection keys
DSS Key Operations
Covers direct dialing, consultation, pickup, and deflection via DSS keys.
DSS Key LED Indicators
Interpreting LED status on Direct Station Selection keys.
MultiLine Telephones
Line and Trunk Keys
Configuration and functions of line keys on multi-line phones.
Line Status and Utilization
Understanding primary, secondary, phantom, private, and shared lines.
LED Displays for Lines
Interpreting LED status indicators for telephone lines.
Answering Secondary Line Calls
Procedures for answering incoming calls on secondary lines.
Making calls on MultiLine Telephones
Line Seizure Methods
Manual and automatic line selection before making calls.
Dialing Last Number
Redialing the most recently dialed number.
Forwarding calls for the primary line
Call Forwarding Basics
Configuring call forwarding rules for the main line.
Hot and Warm Line Dialing
Using pre-set numbers for immediate or delayed dialing.
Making and receiving calls with multiple lines
Handling Waiting Calls
Managing incoming calls on other lines while active on one.
Line Hold and Connection
Placing calls on hold using line keys and connecting to secondary lines.
Settings for MultiLine (keyset)
Keypad Settings and Delayed Ringer
Configuring keypad behavior and delayed ringer alerts.
Ringer Customization
Setting ringers, melodies, sequences, and line previews.
Call Preview and Rollover
Managing call previews and rollover behavior for lines.
Making calls in an executive/secretary team
Team Call Handling
Functionality for team-based call management.
Mobility function
Remote Telephone Access
Logging on and off to use phone features remotely.
Privacy and Security
Do Not Disturb (DND) Feature
Silencing incoming calls via key or menu.
User Password Management
Protecting phone settings and access with a user password.
Phone Locking and Unlocking
Preventing unauthorized access and procedures to unlock the phone.
Other settings and functions
Audio Settings
Optimizing sound quality, room character, and ringtones.
Special Ringers and Alerts
Assigning unique ringtones and setting alerts for call types.
Display and Language Settings
Changing display language, time, and date formats.
Regional and Time Settings
Configuring country-specific settings and daylight saving time.
Programming call forwarding
Standard Call Forwarding
Basic setup for forwarding all calls and managing forwarding types.
Destination Number Management
Saving, copying, and assigning destination numbers for forwarding.
Call Forwarding Activation
Enabling or disabling specific call forwarding rules.
Call Forwarding by Call Type
Setting up forwarding based on call origin.
CTI calls
Auto-Answer and Reconnect Beeps
Audio alerts for auto-answered and reconnected CTI calls.
Hold Management Features
Hold Reminder Tone and Time
Enabling/disabling alerts and setting delay for held calls.
Hold and Hang-up Behavior
Managing call hold behavior upon hanging up.
Call Joining and Music on Hold
Music on Hold Functionality
Enabling music playback when calls are on hold.
Allowing Call Joining
Permitting participants to join calls.
Permitting call deflection
Call Deflection Settings
Enabling or disabling the call deflection feature.
Deflecting to a DSS Number
Forwarding calls to a Direct Station Selection number.
Allowing call waiting
Call Waiting Feature
Enabling the feature to receive a second call.
Allowing call transfer
Call Transfer Options
Permitting the transfer of active calls.
Settings for autodial delay
Autodial Delay Configuration
Configuring the delay before automatic dialing.
Busy on Dialing and Transfer on Ring
Allowing Busy When Dialing
Rejecting incoming calls while dialing.
Allowing Transfer on Ring
Transferring calls before the recipient answers.
Permitting a callback
Callback Functionality
Allowing users to request callbacks.
Allowing a conference
Conference Feature Control
Enabling or disabling the conference call feature.
Allowing joining in a conference
Conference Join Options
Permitting participants to join a conference after exit.
Call logging operations
Dialing and Deleting Log Entries
Making calls from logged entries and clearing all log records.
Call logging activation
Enabling or disabling the call logging feature.
Logging Missed Calls
Managing missed calls, including those answered elsewhere.
Call recording
Recording Modes and Operations
Explains manual, auto, and other recording modes and controls.
Recording Explanations and Tips
Definitions of recordable calls and advice for recording.
Web interface (WBM)
Accessing the Web Interface
Steps to launch and connect to the web-based management tool.
Administrator Settings
Configuration options for phone and network administration.
User Pages Navigation
Navigating and managing settings through the web interface.
User menu
User Settings Overview
Overview of user-configurable phone settings via menu.
User Configuration Options
Settings for outgoing, incoming calls, and forwarding.
Phone Settings
Settings for keys, locality, security, phonebook, and diagnostics.
Fixing problems
Telephone Care and Maintenance
Instructions for cleaning and maintaining the device.
Troubleshooting Common Issues
Solutions for common phone problems like key response or dialing.
Contacting Support for Faults
Guidance on seeking assistance for persistent faults.
Labeling keys
Key Labeling Guide
Guide to labeling programmable keys for usability.
Repair and recycling concept
Equipment Recycling and Disposal
Instructions for responsible disposal and recycling of phone equipment.
Product Support and Updates
Information on repair support, spare parts, and software updates.
Local user menu
Accessing the Phone's User Menu
Steps to access and navigate the phone's user settings.
User Menu Settings Overview
Overview of settings available for user configuration.
Special features for operation on an OpenScape 4000
Passively Supported Functions
Functions available only to passive users in specific scenarios.
Unsupported Functions
List of functions not available on OpenScape 4000.

Table of Contents