OpenScape CP110 User Manual
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OpenScape CP110 User Manual

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Unify OpenScape
Desk Phone CP
Atos Unify
OpenScape Desk Phone
CP110
Atos Unify OpenScape Business
User Guide HFA
A31003-C1000-U133-01-7619

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Summary of Contents for OpenScape CP110

  • Page 1 Unify OpenScape Desk Phone CP Atos Unify OpenScape Desk Phone CP110 Atos Unify OpenScape Business User Guide HFA A31003-C1000-U133-01-7619...
  • Page 2 Availability and technical specifications are subject to change without notice. Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify Software and Solutions GmbH & Co. KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.

  • Page 3: Important Information

    Important information Important information For safety reasons, the telephone should only be supplied with power: • using the original power supply unit. Reference No.: L30250-F600-C14x (x: 1=EU, 2=US, 3=UK) or • in a LAN with PoE (Power over Ethernet), which complies with the IEEE 802.3af standard.

  • Page 4: Product Support On The Internet

    Important information Product support on the Internet Information and support for our products can be found on the Internet at: http://www.unify.com/. Technical notes, current information about firmware updates, frequently asked ques- tions and lots more can be found on the Internet at: http://wiki.unify.com/.

  • Page 5: Table Of Contents

    Speakerphone quality and display legibility ......11 Getting to know the OpenScape Desk Phone CP110 . 12 The user interface of the phone .
  • Page 6 Contents Activating/deactivating the night answer service ..... . . 25 Programming the function keys ........26 Configuring function keys .
  • Page 7 Contents Making calls in the team/executive/ secretary configuration ..... 53 Lines ............53 Line seizure .
  • Page 8 ....... . 97 Recycling and disposal of equipment in the OpenScape Desk Phone family ..97 Repair reliability and spare part supply .

  • Page 9: General Information

    About this manual This User Guide is intended to help you familiarize yourself with the OpenScape Desk Phone and all of its functions. It contains important information on the safe and proper operation of the OpenScape Desk Phone. These instructions should be strictly com- plied with to avoid operating errors and ensure optimum use of your telephone.

  • Page 10: Displays For Describing Operation

    General information Displays for describing operation € µ The keys required for an action, such as and the associated display text are illustrated in the column highlighted on the left. The action is described in the main column on the right. The operating steps are not always illustrated in full in order to impro- ve the legibility of the user guide.

  • Page 11: Intended Use

    General information Intended use The OpenScape Desk Phone phone is a desktop or wall-mounted unit designed for voice transmission and for connection to a LAN. Any ot- her use is regarded as unintended. Telephone type The identification details (exact product designation and serial num- ber) of your telephone can be found on the underside of the base unit.

  • Page 12: Getting To Know The Openscape Desk Phone Cp110

    Getting to know the OpenScape Desk Phone CP110 Getting to know the OpenScape Desk Phone CP110 The following sections describe the most frequently used controls and displays. The user interface of the phone 13:53 Wed 02.03.22 4988700731631 Release Redial Caller L...
  • Page 13 Getting to know the OpenScape Desk Phone CP110 You can make and receive calls as normal using the handset. The display permits intuitive operation of the phone, it is realized as a three line display. Incoming calls and others are visually signaled via the Notification LED.

  • Page 14: Display

    Getting to know the OpenScape Desk Phone CP110 Display Your OpenScape Desk Phone CP110 comes with a greyscale LCD display. Adjust the contrast to suit your needs ( page 20).  Idle mode If there are no calls taking place or settings being made, your OpenScape Desk Phone CP110 is in idle mode.

  • Page 15: Programmable Function Keys

    Getting to know the OpenScape Desk Phone CP110 Programmable function keys Your OpenScape Desk Phone CP110 has three programmable function keys, which you can reprogram with different functions or station numbers at any time. The icons represent the following functions by default: •...

  • Page 16: Navigation Keys

    Getting to know the OpenScape Desk Phone CP110 Navigation keys This control allows you to move between input fields, navigate in lists and menus or open the idle menu. You use the button to confirm options and launch functions: ...

  • Page 17: Mute Key

    Getting to know the OpenScape Desk Phone CP110 Mute key  The mute key switches the microphone on/off during active call. Press the key to enable mute. A notification "×Mute on" will be shown for a few seconds and the mute is enabled.

  • Page 18: Settings And Functions

    Getting to know the OpenScape Desk Phone CP110 Settings and functions  Press the menu key. You can use the Program/Service menu to access your com- munication system's extensive functions. You can also access desired settings or functions in the Program/Service menu by entering the relevant code, for example *80 or *7 page 103.

  • Page 19: Using Network Ports More Efficiently

    Getting to know the OpenScape Desk Phone CP110 Using network ports more efficiently The OpenScape Desk Phone CP110 has a built-in Ethernet switch. This means that you can also connect a PC with a LAN port to the LAN directly via the phone. The op- tion for connecting the telephone and PC must first be activated on the telephone by your Administrator.

  • Page 20: Telephone Settings

    Telephone settings Telephone settings Display Adapt the display of your OpenScape Desk Phone CP110 to suit your personal requirements. Setting contrast The display has eight contrast levels that you can set according to your light conditions. " Press the key in idle mode page 14.

  • Page 21: Audio

    Telephone settings Audio Optimize the audio settings on your OpenScape Desk Phone CP110 for your work environment and according to your personal requirements. Adjusting the volume during a call You are conducting a call. " Raise or lower the volume. Keep pressing the key until the desired vo- lume is set.

  • Page 22: Adjusting The Speakerphone To The Room Acoustics

    Telephone settings Adjusting the speakerphone to the room acoustics To help the other party understand you clearly while you are talking into the microphone, you can adjust the telephone to the acoustics in your environment. " Press the key in idle mode page 14.

  • Page 23: Call Settings

    Telephone settings Call settings Preventing and allowing call waiting (automatic camp-on) If this function has been configured (ask your Administrator), you can prevent or allow a second call page 48 from being signaled by au-  tomatic camp-on during an ongoing call. ...

  • Page 24: Configuring A Speed-Dial Key

    Telephone settings You can also open the door without a doorbell ring. 2=enable w/o ring? Deactivating the door opener  Open the menu page 18.  Select and confirm the option shown. #89=Door opener off? Configuring a speed-dial key You can program the keys with ten frequently used phone numbers.

  • Page 25: Activating/Deactivating The Night Answer Service

    Telephone settings Activating/deactivating the night answer service When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be de- fined by the Administrator (= standard night answer service) or by you (= temporary night answer service).

  • Page 26: Programming The Function Keys

    Telephone settings Programming the function keys You can program frequently used functions, phone numbers or proce- dures onto the function keys on your OpenScape Desk Phone CP110. Configuring function keys A list of all available functions is displayed, see the overview ...

  • Page 27: Overview Of Functions

    Telephone settings Overview of functions The available functions depend on your configuration. If a func- ñ tion is missing, consult your Administrator. Saved function with display notification Repdial key, Speed dial, Release call, Clear display, Caller List, Call Forwarding, Call Forward. No Reply, Lock Telephone, Lock phone, Do not disturb, Absence text, Silent Ringing, Night ser- vice, Forwarding - trunk, Send message, Callback, Phonebook, HF answerback On/Off, Caller ID Supression, Waiting tone Off,...

  • Page 28: Programming A Procedure Key

    Telephone settings Saved function is activated: 01:53 Mon 13. 5. 2022 903122921330 Redial Caller list Release Programming a procedure key Phone numbers and functions that require further input, i.e. which contain several operating steps, can be saved on a key on your tele- phone.

  • Page 29: Configuring Selected Dialing Keys

    Telephone settings If you make a mistake: Select and confirm the option shown. This deletes all numbers ent- Previous ered. Confirm the option shown. Select and confirm the option shown. Another key Select the saved procedure by pressing the key. Procedures with activatable/deactivatable functions are activa- ted by pressing the button and deactivated by pressing it again.

  • Page 30: Deleting Function Key Programming

    Telephone settings Deleting function key programming  Open the menu page 18.  Select and confirm the option shown. *91=Prog. feature key  Press the relevant key that you want to delete. Select and confirm the option shown. Clear key...

  • Page 31: Making Calls

    Making calls Making calls It is strongly advised to read the introductory chapter "Getting to know the OpenScape Desk Phone CP110“ page 12 to gain  a better understanding of the steps described here. Receiving calls Your Administrator can adjust the ring cadence for external and ñ...

  • Page 32: Picking Up A Specific Call For Your Colleague

    Making calls Picking up a specific call for your colleague You hear another telephone ring.  Open the menu page 18.  Select and confirm the option shown. *59=Pickup - directed? if nec. Select and confirm until the required station is displayed. Next? Confirm the option shown.

  • Page 33: Accepting Calls From The Entrance Telephone And Opening The Door

    Making calls Accepting calls from the entrance telephone and opening the door If an entrance telephone has been programmed, you can use your te- lephone to speak to someone at the entrance telephone and to acti- vate a door opener. If you have the proper authorization (contact your Administrator), you can activate the door opener, enabling visitors to open the door themselves by entering a 5-digit code (using a DTMF transmitter or...

  • Page 34: Turning The Microphone On And Off

    Making calls Turning the microphone on and off  To prevent the other party from listening in while you consult with so- meone in your office, you can temporarily switch off the handset mi- crophone or the handsfree microphone (see page 12).

  • Page 35: Making Calls

    Making calls Making calls Off-hook dialing Lift the handset. Internal calls: Enter the phone number. External calls: Enter the external code and the phone number. The called party does not answer or is busy: Í Replace the handset. On-hook dialing Internal calls: Enter the phone number.

  • Page 36: Dialing With Selected Dialing Keys

    Making calls Canceling en-bloc sending Select and confirm the option shown. Cancel?  Press the key shown. Dialing with selected dialing keys Prerequisite: You have saved a phone number on a selected dialing page 29.  Press the option with the saved phone number. Party B ...

  • Page 37: Using The Caller List

    Making calls Using the caller list Detailed information, as well as a sample display entry are provided page 17.  Retrieving the caller list Prerequisite: The Administrator has set up a caller list for your ñ telephone. € Open the idle menu page 14.

  • Page 38: Calling A Subscriber From The Internal System Phonebook

    Making calls Calling a subscriber from the internal system phonebook The internal system phonebook of your communication system con- tains all phone numbers and system speed-dial numbers assigned to a name. Consult your Administrator to find out if one was configured for your system.

  • Page 39: Making Calls Using System Speed-Dial Numbers

    Making calls Making calls using system speed-dial numbers Prerequisite: You know the system speed-dial numbers (consult your Administrator).  Open the menu page 18.  Select and confirm the option shown. *7=Use speed dialing? Enter a three-digit speed-dial number. Suffix dialing if nec.

  • Page 40: Automatic Connection Setup (Hotline)

    Making calls Automatic connection setup (hotline) If this function is configured (consult your Administrator), the system automatically sets up a connection to a preset internal or external des- tination. Ì Lift the handset. Depending on the setting, the connection is either set up immedia- tely or only after a preset period of time.
  • Page 41 Making calls Displaying and deleting messages you have sent Prerequisite: The recipient has not yet accepted a sent message. € Open the idle menu page 14.  Select and confirm the option shown. View sent message? Confirm the option shown. Display text? The text message is displayed.

  • Page 42: Leaving An Absence Text

    Making calls Leaving an absence text You can leave messages/absence text on your phone's display for in- ternal callers who wish to contact you in your absence. When you receive a call, the message appears on the caller's display. € Open the idle menu page 14.

  • Page 43: Forwarding Calls

    Making calls Forwarding calls Using variable call forwarding You can immediately forward internal or external calls to different in- ternal or external telephones (destinations). (External destinations re- quire special configuration in the system.) When call forwarding is active, a special dial tone sounds when you lift the handset.

  • Page 44: Using Call Forwarding No Reply

    Making calls Using call forwarding no reply Calls that are not answered after three rings (=default, can be adjus- ted by the Administrator) or that are received while another call is on- going can be automatically forwarded to a specified telephone. ...

  • Page 45: Using Callback

    Making calls Using callback You can request a callback if the internal station called is busy or if no- body answers. This also applies for external calls via exchanges. This feature saves you from having to make repeated attempts to reach the user.

  • Page 46: Viewing And Deleting A Saved Callback

    Making calls Viewing and deleting a saved callback € Open the idle menu page 14.  Select and confirm the option shown. View callbacks? Select and confirm to display additional entries. Display next? Deleting a displayed entry Confirm the option shown. Delete? Ending retrieval Select and confirm the option shown.

  • Page 47: During A Call

    Making calls During a call Switching to speakerphone mode Prerequisite: You are conducting a call via the handset. Í Hold down the key and replace the handset. Then release the key and continue the call U.S. mode If the country setting is set to U.S. (consult your Administrator), you do not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode.

  • Page 48: Using Call Waiting (Second Call)

    Making calls Using call waiting (second call) You can still be reached by a caller even if you are already conducting a call. An advisory tone and the message “From: <x>” on the display alert you to the second call. You can ignore or accept the second call.

  • Page 49: Calling A Second Party (Consultation)

    Making calls Calling a second party (consultation) You can call a second party while a call is in progress. The first party is placed on hold. Confirm the option shown. Enquiry? Calling a second party: Enter the phone number of the party to whom you want to transfer the call.

  • Page 50: Parking A Call

    Making calls Parking a call You can park up to ten internal and/or external calls. Parked calls can be displayed and picked up on another telephone. This feature is use- ful if you want to continue a call at another phone for example. Prerequisite: You are conducting a call.

  • Page 51: Conducting A Conference Call

    Making calls Conducting a conference call In a conference call, you can talk to as many as four other parties at the same time. These may be internal or external users. You can only add parties to or remove them from a conference if you initiated the conference.

  • Page 52: Activating Tone Dialing/Dtmf Suffix Dialing

    Making calls End conference Select and confirm the option shown. End conference? Replace the handset if this feature is configured (consult your Admi- nistrator). Activating tone dialing/DTMF suffix dialing You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information sys- tem.

  • Page 53: Making Calls In The Team/Executive/ Secretary Configuration

    Making calls in the team/executive/secretary configuration Making calls in the team/ executive/secretary configuration If configured (consult your Administrator), you belong to a team of subscribers with multiple lines. Your phone features trunk or line keys (MULAP keys) page 54.  Lines A distinction is made between primary and secondary lines.

  • Page 54: Line/Trunk Keys

    Every key programmed as a line key (key label: TransferTrk) corresponds to one trunk with the result that you can configure up to three trunks in OpenScape Desk Phone CP110. As a team member, you can independently program the following...

  • Page 55: Dialing With Line Keys

    Making calls in the team/executive/secretary configuration Dialing with line keys Press the free line key you wish to use to establish the connection. Line  Dial the phone number. Ì If the party answers: Lift the handset. On-hook dialing: Speakerphone mode. Placing a call on hold on a line key and retrieving the held call Prerequisite: You are conducting a call via one of your group's...

  • Page 56: Making Calls On Multiple Lines Alternately

    Making calls in the team/executive/secretary configuration Making calls on multiple lines alternately Prerequisite: You are conducting a call via one of your group's trunks. Another line key is flashing. Press the line key above which the text label is flashing or is shown Line inverse.

  • Page 57: Direct Destination Selection Keys

    Making calls in the team/executive/secretary configuration Direct destination selection keys Each team member has a direct destination selection key for every ot- her team member. This means that each team member can be reached directly by other team members at the touch of a button. In contrast to a name key, a DDS key indicates the status of the other extension via the notification.

  • Page 58: Calling A Team Member Directly

    Making calls in the team/executive/secretary configuration Calling a team member directly Press the DDS key. Party B  If the team member you wish to reach is conducting another call, the Party B DDS key on your telephone lights up. You can also make calls in this ...

  • Page 59: Forwarding Calls On Trunks

    Making calls in the team/executive/secretary configuration Forwarding calls on trunks You can immediately forward internal and/or external calls to your li- nes to different internal or external telephones (destinations). If you activate call forwarding for a line, this will apply to all line keys of your group for this line.
  • Page 60 Making calls in the team/executive/secretary configuration Deactivating call forwarding  Open the menu page 18.  Select and confirm the option shown. #501=Forward Line: Off Press the required line key. Line  Enter the required trunk number. If available, press the key shown. Fwd Line ...

  • Page 61: Transferring Calls Directly To The Executive Phone

    Making calls in the team/executive/secretary configuration Transferring calls directly to the executive phone Normally, all calls for the executive are audibly signaled only by the secretary phone. You can set audible signaling so calls are only signaled acoustically by the executive phone or by a second phone assigned to it. Prerequisite: There is a key programmed with the function "Ring Transfer"...

  • Page 62: Group Call/Hunt Group

    Group call/hunt group Group call/hunt group If configured (consult your Administrator), your telephone is part of a team. The team consists of internal phones that are able to use certain functions. Activating/deactivating a group call Special features must be taken into consideration if your tele- phone operates with system networking via LAN page 87! ...
  • Page 63 Group call/hunt group You belong to multiple groups € Open the idle menu page 14.  Select and confirm the option shown. Leave hunt group? Select and confirm the option shown. Join hunt group? Press the key shown. Hunt group IN/OUT ...

  • Page 64: Picking Up A Call For Another Member Of Your Team

    Group call/hunt group Picking up a call for another member of your team You can use your own telephone to pick up calls for other telephones in your team, even while on a call (call pickup groups; consult your Administrator). In contrast to the DDS function, you do not need to have programmed a DDS key in this case, see page 57.

  • Page 65: Uniform Call Distribution (Ucd)

    Group call/hunt group Uniform Call Distribution (UCD) If configured (consult your Administrator), you may belong to a group of users (agents), to which calls are distributed. An incoming call is always assigned to the agent idle the longest. Logging on and off at the beginning and end of your shift ...
  • Page 66 Group call/hunt group Requesting and activating wrap-up time You can request/activate wrap-up time to ensure you have enough time to wrap up the last call. Your phone is excluded from call distri- bution for a set period or until you log back on. ...

  • Page 67: Privacy/Security

    Privacy/security Privacy/security Turning Silent Ringing on and off If you do not wish to take calls, you can activate the ringer cutoff or silent ringing function. Calls are only identified by one ring signal and they are shown on the display. Activating €...

  • Page 68: Caller Id Suppression

    Privacy/security Caller ID suppression You can prevent your phone number or name from appearing on the displays of external parties you call. The feature remains active until you deactivate it. Activating € Open the idle menu page 14.  Select and confirm the option shown. Suppress call ID? Deactivating €...

  • Page 69: Locking Another Telephone To Prevent Unauthorized Use

    Privacy/security Locking another telephone to prevent unauthorized use If configured (consult your Administrator), you can lock and unlock ot- her telephones to prevent unauthorized access. If a phone user locks his or her phone and forgets the PIN code, you can use this function to unlock the phone again.

  • Page 70: User Password

    Privacy/security User password Your User password protects your individual configurations. The administrator may have configured the following settings: • The password is deactivated: You do not have the option of configu- ring user settings. The message "Password is disabled" is displayed. •...

  • Page 71: Other Settings And Functions

    Other settings and functions Other settings and functions Call charges Displaying call charges (not for U.S.) For the current call: If you want to display call charges as they occur during a char- ñ geable call, your Administrator must request this option from the network operator.

  • Page 72: Displaying Call Charges For Another Telephone (Not For U.s.)

    Other settings and functions Displaying call charges for another telephone (not for U.S.) If configured (consult your Administrator), you can also display and print information on chargeable calls for other phones. Prerequisite: You have programmed the function "View call charges" on a key page 26.

  • Page 73: Dialing With Call Charge Assignment

    Other settings and functions Dialing with call charge assignment You can assign external calls to certain projects. Prerequisite: Your Administrator has defined account codes for you.  Open the menu page 18.  Select and confirm the option shown. *60=Account code? Enter the account code.

  • Page 74: Appointment Reminder Function

    Other settings and functions Appointment reminder function You can configure your phone to call you to remind you about appo- intments page 74. You have to save the required call times to do  this. You can enter a single appointment that will take place in the next twenty-four hours or you can enter a daily recurring appointment.

  • Page 75: Using Another Telephone Like Your Own For A Call

    Prerequisite: A mobile connection with a dedicated phone ñ number and password has been configured for you (consult your Administrator). The "Mobile Login" key is configured on your OpenScape Desk Phone if appropriate.  Open the menu page 18. ...

  • Page 76: Logging Off From The "Guest Telephone

    Other settings and functions Your mobile phone number will appear on the left of the display when you are correctly logged on page 14.  If you want to move your connection from the first "guest telephone" to a second "guest telephone", log on to the second "guest telephone" in the usual fashion (see page 75).

  • Page 77: Fax Details And Message On Answering Machine

    Other settings and functions Fax details and message on answering machine If a fax or answering machine is connected to your system and you have assigned the "Fax details" function to a programmable key  page 26, you will be notified on the display when a fax or a message has been received.

  • Page 78: Activating Functions For Another Telephone

    Other settings and functions Activating functions for another telephone If configured (consult your Administrator), you can activate and deac- tivate the following functions for other phones (Associated serv.): • DND on/DND off, code 97/#97 page 67  • Forwarding on, code 13/#1 page 43 ...

  • Page 79: Using System Functions From Outside Disa (Direct Inward System Access)

    If configured (consult your Administrator), you can use an external phone like an internal station to set up an outgoing external connec- tion via your OpenScape Business. You can also activate or deactivate the following system functions: • Reset services, code #0 page 77 ...

  • Page 80: Controlling Connected Computers/Programs/Telephone Data Service

    Other settings and functions Controlling connected computers/ programs/telephone data service If this function has been configured (contact your Administrator), you can control connected computers or programs running on them, such as hotel services or information systems, from your telephone. Prerequisite: You have set up a connection. ...

  • Page 81: Diagnostic Data

    Other settings and functions Diagnostic data This information overview in the user area of the service menu provi- des you with information on the current configuration of the telepho-  Press the key shown. Select and confirm the option shown. Benutzer Enter and confirm the user password.
  • Page 82 Other settings and functions Diagnostic.information IPv4 default route 10.12.138.1 Primary DNS 10.12.0.2 Secondary DNS 172.25.4.22 IPv4 Route 1 - IP None IPv4 Route 1 - gateway None IPv4 Route 1 - mask None IPv4 Route 2 - IP None IPv4 Route 2 - gateway None IPv4 Route 2 - mask None...
  • Page 83 Other settings and functions Diagnostic.information LLDP-MED Operation Sent: Wed Oct 13 11:24:31 2021 Chassis ID TLV Data .Subtype = Network address .IANA_TYPE = IPv4 Address .ID = 10.12.138.14 Port ID TLV Data .Subtype = MAC address .ID = 00:1A:E8:75:E0:54 TTL TLV data .seconds = 120 System Caps TLV Data .Supported = Bridge, Tele-...
  • Page 84 Other settings and functions Diagnostic.information Network policy (Voice) TLV data .Policy unknown = Yes .Tagged = No .VLAN ID = 0 .Layer 2 priority = 5 .DSCP = 46 Network policy (Voice Sig- nalling) TLV data .Policy unknown = Yes .Tagged = No .VLAN ID = 0 .Layer 2 priority = 3...
  • Page 85 Other settings and functions Diagnostic.information Inventory - Software Revisi- on TLV data .Software revision = V1 R8.7.214 SIP 210927 Inventory - Serial Number TLV data .Serial number = 00:1a:e8:75:e0:54 Inventory - Manufacturer Name TLV data .Manufacturer name = Unify SW&Sol GmbH&Co.KG Inventory - Model Name TLV data .Model name = Desk Phone...
  • Page 86 Other settings and functions Diagnostic.information Installed Certificates Secure file transfer Not in- stalled Secure send URL Not instal- Secure SIP server Not instal- Secure 802.1x Not installed LDAP via TLS Not installed Secure DMS server Not in- stalled Secure XSI server Not instal- Secure auto configuration server Not installed DMS Client Status...

  • Page 87: Special Networking Functions

    Special networking functions Special networking functions If your telephone is operating in an environment in which multiple OpenScape Business are interconnected, you are conducting a call via the network. In this instance, you must note certain particularities for some functi- ons.

  • Page 88: Setting Up "Follow Me" Call Forwarding

    € Open the idle menu page 14.  Select and confirm the option shown. DISA internal? (DISA) phone number of your OpenScape Business.  Confirm your entry. Enter the (DISA) phone number of your phone.  Confirm your entry. Activating €...

  • Page 89: Using Night Answer

    14.  Select and confirm the option shown. DISA internal? Enter the (DISA) phone number of the OpenScape Business to which the night answer phone is connected.  Confirm your entry. Enter the (DISA) phone number of the phone you wish to use to acti- vate/deactivate night answer.

  • Page 90: Ringing Group

    Special networking functions Ringing group You can have calls for your telephone signaled audibly at external te- lephones or at telephones in other OpenScape Business systems  page 64. Saving, displaying and deleting telephones for the ringing group  Open the menu page 18.

  • Page 91: Opening A Door

    14.  Select and confirm the option shown. DISA internal? Enter the (DISA) phone number of the OpenScape Business where the relay is to be activated.  Confirm your entry. Enter the (DISA) phone number of the phone you wish to use to con- trol the door opener.

  • Page 92: Testing The Phone

    Testing the phone Testing the phone Testing the phone's functionality You can test your phone's functionality. Prerequisite: The phone is in idle mode.  Open the menu page 18.  Select and confirm the option shown. More features? Select and confirm the option shown. *940=Phone test? If everything is functioning correctly: •...

  • Page 93: Web Interface (Wbm)

    Web interface (WBM) Web interface (WBM) General You can configure a number of settings for your phone via the web interface. Com- munication is via a secure HTTPS connection. Access to the web interface must be ac- tivated by your administrator. Launching the web interface Ask your Administrator about the IP address, the web interface address and how to connect the telephone to the network.

  • Page 94: User Pages

    Web interface (WBM) User Pages The web interface homepage opens once you have entered and confirmed the phone's IP address. 1. Click a menu heading to display the individual menu entries. Click the menu hea- ding again to close the menu. 2.

  • Page 95: Fixing Problems

    Fixing problems Fixing problems Responding to error messages Possible causes: Incorrect entry. Station number is incorrect. Possible reactions: Enter correct station number. Possible causes: Access denied. Locked function selected. Possible reactions: Apply to the Administrator for authorization for relevant function. Possible causes: Feature not available.
  • Page 96 Fixing problems To correct any other problems: First consult your Administrator. If the problem still cannot be resol- ved, the administrator has to contact Customer Service. Telephony is down (H0) Directry FwdMenu Redial...

  • Page 97: Repair And Recycling Concept, Extending Performance Capability

    In addition to the legal requirements governing take-back of electrical and electronic equipment, Unify Software and Solutions GmbH & Co. KG takes back the OpenScape Desk Phones telephones introduced on the market in Germany and manufactured after March 2014. Insofar...

  • Page 98: Repair Reliability And Spare Part Supply

    5 years following product discon- tinuation of the OpenScape Desk Phone telephones. Extending performance capability The functionality of all OpenScape Desk Phone telephones can be ex- tended fundamentally by means of software updates. Please contact your administrator/system support if necessary in this respect or your sales partner at Unify Software and Solutions GmbH &...

  • Page 99: Index

    Index Index Call volume ..........21 Call waiting allowing ..........23 preventing ..........23 Call waiting (camp-on) answering ..........48 Absence text ........... 42 Call waiting tone on/off ......23 deleting ..........42 Callback ..........45 Activating door opener ......33 Caller ID suppression ........
  • Page 100 Holding ........... 50 Hot line ..........40 Open listening ......... 47 Hunt group ..........62 Opening a door ........33 OpenScape Desk Phone IP 35 G speakerphone adjusting the room acoustics 22 Idle mode ..........14 notes ......11 Important information ........ 3 speakerphone mode ......31, 47...
  • Page 101 Index Parking a call ........... 50 Second call Personal identification number ....69 answering ..........48 Phone Second level ..........36 setting ..........20 Serial number .......... 11 testing ..........92 Settings on your telephone ......20 Phone number Shared line ..........53 assigning ..........
  • Page 102 Index Telephone Unanswered calls ........17 locking ..........68 Uniform call distribution ......65 locking another phone ......69 User password ......... 70 locking/unlocking ........68 Using Ethernet switches ......19 locking/unlocking centrally ...... 69 Using network ports more efficiently ... 19 using another phone like your own ...

  • Page 103: Overview Of Functions And Codes

    Overview of functions and codes Overview of functions and codes The overview is set up alphabetical. Please consult your Administrator for activation. The following table lists all available functions, as shown on the display. Any pro- grammed functions (consult your Administrator) can be activated interactively (select and confirm) or via the Program/Service menu (select and confirm or enter a code).
  • Page 104 Overview of functions and codes ... via ... Inter- Service actively Functions ... using  page 18  (=display) µ€ µ€ Code HF answerback on HF answerback off DISA DISA internal Discreet Call Shift Key (Layer) Phone test Trace call Temporary Phone Join hunt group Leave hunt group...
  • Page 105 Overview of functions and codes ... via ... Inter- Service actively Functions ... using  page 18  (=display) µ€ µ€ Code Mobile Login Log off #9419 Mobile Login Log on *9419 Night answer on Night answer off Park a call Retrieve call Page - Pickup directed in 100 Answer page (not for U.S.)
  • Page 106 Overview of functions and codes ... via ... Inter- Service actively Functions ... using  page 18  (=display) µ€ µ€ Code Pickup - directed Pickup - group Accept call Forwarding on 1=all calls 2=external calls only 3=internal calls only Forwarding off CFNR on CFNR off...

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