Log File Names And Locations - McAfee EPOLICY ORCHESTRATOR 4.0 - LOG FILES FOR Troubleshooting Manual

Troubleshooting with Log Files

Log file names and locations

Log file names and locations
Table 1 lists the name and location of each ePolicy Orchestrator 4.0 log file. Table 2 explains
frequently repeated path variables.
Table 1: Log files and their locations
Log file name
AGENT_<SYSTEM>.LOG,
AGENT_<SYSTEM>_BACKUP.LOG
<AGENTGUID>-<TIMESTAMP>.XML (if registry value
has been set)
CORE-INSTALL.LOG
ENV-CORE-INSTALL.LOG
ENV-INSTALL.LOG
ENV-TOMCAT-INSTALL.LOG
EPOAPSVR.LOG
EPO400COMMONSETUP.LOG
EPO-INSTALL.LOG
EPO400-INSTALL-MSI.LOG
ERRORLOG.<CURRENT_DATETIME>
EVENTPARSER.LOG, EVENTPARSER_BACKUP.LOG
FRMINST_<SYSTEM>.LOG
JAKARTA_SERVICE_<DATE>.LOG
LICENSING.LOG
LOCALHOST_ACCESS_LOG.<DATE>.TXT
MCSCRIPT.LOG
MIGRATION.LOG
ORION.LOG
Using Log Files for Troubleshooting in ePolicy Orchestrator 4.0
Location
<AGENT DATA PATH>\DB
<INSTALLATION PATH>\DB\DEBUG (see
Troubleshooting with Log Files)
<CURRENT USER'S TEMP
DIRECTORY>\NAILOGS\EPO400-TROUBLESHOOT\ORION
FRAMEWORK
<CURRENT USER'S TEMP
DIRECTORY>\NAILOGS\EPO400-TROUBLESHOOT\ORION
FRAMEWORK
<CURRENT USER'S TEMP DIRECTORY>\NAILOGS\ORION
FRAMEWORK
<CURRENT USER'S TEMP
DIRECTORY>\NAILOGS\EPO400-TROUBLESHOOT\ORION
FRAMEWORK
<INSTALLATION PATH>\DB\LOGS
<CURRENT USER'S TEMP DIRECTORY>\NAILOGS
<CURRENT USER'S TEMP
DIRECTORY>\NAILOGS\MERCURY FRAMEWORK
<CURRENT USER'S TEMP DIRECTORY>\NAILOGS
<INSTALLATION PATH>\MCAFEE\APACHE2\LOGS
<INSTALLATION PATH>\DB\LOGS
C:\WINDOWS\NAILOGS or C:\WINDOWS\TEMP\NAILOGS
or C:\DOCUMENTS AND SETTINGS\<CURRENT
USER\LOCAL SETTINGS\TEMP\NAILOGS
PROGRAMFILES\MCAFEE\EPOLICY
ORCHESTRATOR\SERVER\LOGS
<CURRENT USER'S TEMP DIRECTORY>\NAILOGS
PROGRAMFILES\MCAFEE\EPOLICY
ORCHESTRATOR\SERVER\LOGS
<AGENT DATA PATH>
<CURRENT USER'S TEMP DIRECTORY>\NAILOGS
PROGRAMFILES\MCAFEE\EPOLICYORCHESTRATOR\SERVER\LOGS
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