Protocol-Specific Troubleshooting; Windows ® 2000/Xp, Windows Vista ® , Windows; 2003/2008 Ipp; Troubleshooting - Konica Minolta bizhub 20 Network User's Manual

Protocol-specific troubleshooting

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Windows 2000/XP, Windows Vista
2003/2008 IPP troubleshooting
I want to use a different Port number other than 631.
If you are using Port 631 for IPP printing, you may find that your Firewall may not let the print data through.
If this is the case, use a different port number (port 80), or configure your Firewall to allow Port 631 data
through.
To send a print job using IPP to a printer using Port 80 (the standard HTTP port) enter the following when
configuring your Windows
http://ipaddress/ipp/
The "Go to printer's Web site" option in Windows
working.
The "Get More Info" option in Windows
If you are using a URL of:
http://ipaddress:631/ or http://ipaddress:631/ipp/
the Get More Info option in Windows
2003/2008 will not function. If you wish to use the Get More Info option, use the following URL:
http://ipaddress/
This will then force Windows
use Port 80 to communicate with the KONICA MINOLTA print server.

Web Based Management (web browser) troubleshooting (TCP/IP)

a
If you cannot connect to the print server using your web browser it may be worth checking the Proxy
Settings of your browser. Look in the Exceptions setting and if necessary, type in the IP address of the
print server. This will stop your computer from trying to connect to your ISP or proxy server every time
you wish to look at the print server.
b
Make sure that you are using the correct web browser, we recommend Microsoft
(or greater) or Firefox 1.0 (or greater) for Windows
that JavaScript and Cookies are always enabled in whichever browser you use. If a different web
browser is used, make sure it is compatible with HTTP 1.0 and HTTP 1.1.

LDAP troubleshooting

If you are having trouble connecting to a Windows
and check the LDAP Security Options.
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®
2000/XP, Windows Vista
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2000 and Windows Server
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2000/XP, Windows Vista
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2000/XP, Windows Vista
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, Windows 7 and Windows Server
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and Windows Server
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XP, Windows Vista
®
®
, Windows
® ®
, Windows 7 and Windows Server
®
and Safari 1.3 for Macintosh. Please also make sure
LDAP server, please contact your Network Administrator

Troubleshooting

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®
2003/2008 system.
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and Windows 7 is not
2003/2008 is not working.
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7 and Windows Server
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2003/2008 to
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Internet Explorer
11
11
11
11
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11
11
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6.0
11
112