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CX510e
Service manual
Lexmark CX510e Service Manual
Machine type 7527-2xx, -4xx, -63x
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Service Manual
Product Information
Edition Notice
Table of Contents
Notices and Safety Information
Laser Notices
Safety
Preface
Service Manual Conventions
Change History
General Information
Media Guidelines
Characteristics that Affect Print Quality
Unacceptable Paper
Selecting Paper
Selecting Preprinted Forms and Letterhead
Using Recycled Paper and Other Office Papers
Storing Paper
Data Security Notice
Tools Required for Service
Diagnostic Information
Troubleshooting Overview
Performing the Initial Troubleshooting Check
Error Code Number Key
Power-On Reset (POR) Sequence
Using Safe Mode
Fixing Print Quality Issues
Initial Print Quality Check
Print Quality Toner Rubs off Service Check
Print Quality Background Service Check
Print Quality Blank Page Service Check
Print Quality Blurred or Fuzzy Print Service Check
Print Quality Half-Color Page Service Check
Print Quality Horizontal Banding Service Check
Print Quality Horizontal Line Service Check
Print Quality Missing Image at Edge Service Check
Print Quality Mottle (2-5 MM Speckles) Service Check
Print Quality Narrow Vertical Line Service Check
Print Quality Random Marks Service Check
Print Quality Residual Image Service Check
Print Quality Solid Color Page Service Check
Print Quality Vertical Banding Service Check
Print Quality Light Print on Solids Service Check
Print Quality Color Problems Service Check
Paper Jams
Understanding Jam Numbers and Locations
Clearing Jams
200 Paper Jams
200.XX Input (S2) Sensor Service Check
202 Paper Jams
202.XX Fuser Exit Sensor Service Check
203 Paper Jams
230 Paper Jams
Additional Checks—230 Paper Jams
232 Paper Jams
242 Paper Jams
243 Paper Jams
244 Paper Jams
250 Paper Jams
28X.XX Paper Jams
29X.XX Paper Jams
XXX.XX Paper Jams
User Messages
Understanding the Printer Messages
Service Errors
1Xx Service Error Messages
110.XX Printhead Service Check
121.XX Fuser Service Check
133.XX Toner Meter Sensors (Y, C, M, K) on TMC Card Service Check
141.XX-Cartridge Motor Error Service Check
147.XX Paper Pick Motor Drive Assembly Service Check
171.XX Fan Error Service Check
84X.XX Service Error Messages
840.XX Service Check
Service Check
ADF Service Check
Flatbed Legal Scan Service Check
9Xx Service Error Messages
900.XX System Software Error Service Check
91X.XX (910.XX-919.XX) Engine Software Service Check
950.XX NVRAM Failure Service Check
Network Service Check
Symptoms
Base Printer Symptoms
Narrow Media Sensor Service Check
Toner Meter Cycle (TMC) Card Service Check
Dead Printer Service Check
Front Door Sensor or Switches Service Check
Operator Panel (Display Is DIM and Unchanging) Service Check
Operator Panel (Displays All Diamonds, no Beeps, or Five Beeps) Service Check
Operator Panel (Display Blank) Service Check
Operator Panel (One or more Operator Panel Buttons Fail) Service Check
Operator Panel USB Cable Service Check
USB Service Check
550-Sheet and 650-Sheet Trays Input Option Symptoms
Trays 2 and 3 (Optional) Service Check
Tray 2 Service Check
Tray (X) Sensor Service Check
550 And 650 Input Option Service Check
Scan/Fax/Copy Symptoms
Black or Blank Page Copy Service Check
CCD Service Check
Flatbed Motor Service Check
Flatbed Home Position Service Check
ADF Cover Open Service Check
ADF Streak Service Check
ADF Paper Jam Service Check
ADF Feed Errors Service Check
ADF Duplex Service Check
Modem/Fax Card Service Check
Fax Reception Service Check
Fax Transmission Service Check
Fax Error Log Codes
Escalating a Fax Issue to Second-Level Support
Service Menus
Understanding the Operator Panel and Menus
Using the Operator Panel for CX310
Using the Operator Panel for CX410 Models
Using the Operator Panel for CX510 Models
Understanding the Colors of the Indicator Light and Sleep Button Lights
Understanding the Home Screen for CX410 and CX510 Models
Understanding the Scanner
Understanding the Basic Functions of the Scanner
Diagnostics Menu
Entering Diagnostics Mode
Available Tests
Registration
Adjusting Margins
Skew
Quick Test
Alignment Menu
Scanner Calibration
Misc Tests
Print Tests
Print Quality Test Pages
Hardware Tests
Panel Test
Button Test
Duplex Tests
Dram Test
Duplex Quick Test
Duplex Left Margin
Input Tray Tests
Feed Tests
Sensor Test
Base Sensor Test
Device Tests
Printer Setup
Serial Number
Configuration ID
Model Name
Transfer Module Barcode
Reset Fuser Count
Ep Setup
Ep Defaults
Fuser Temperature
TPS Setup: Right or Left
TPS Setup: Cal Ref Adj
TPS Setup: Reset Color Cal
Reports: Menu Settings Page
Event Log
Scanner Tests
Clear Log
Motor Tests
Asic Test
Sensor Tests
Feed Test
Exit Diagnostics
P
Configuration Menu
Adf Magnification
Scanner Calibration Reset
Available Tests
Entering Configuration Mode
Action for Prompts
ADF Edge Erase
Color Trapping
Print Quality Pages
Size Sensing
Tray [X] Sensing
Download Emuls
Panel Menus
PPDS Emulation
Reports
Safe Mode
Demo Mode
Factory Defaults
Energy Conserve
Fax Low Power Support
Format Fax Storage
Min Copy Memory
Num Pad Job Assist
Flatbed Edge Erase
Scanner Manual Registration
Auto Color Adjustment
Disable Scanner
Exit Config
Font Sharpening
Entering Invalid Engine Mode
Entering Recovery Mode
Accessing the Network SE Menu
Accessing the Service Engineer (SE) Menu
Accessing the Fax SE Menu
Repair Information
Removal Precautions
Handling ESD-Sensitive Parts
Controller Board/Control Panel Replacement
Esf Solutions Backup
Ribbon Cable Connectors
Zero Insertion Force (ZIF) Connectors
Horizontal Top Contact Connector
Horizontal Bottom Contact Connector
Vertical Mount Contact Connector
Horizontal Sliding Contact Connector
Low Insertion Force (LIF) Connector
Removal Procedures
Cover Removals
Output bin Tray and Exit Bail Removal
Front Cover Assembly Removal
Front Middle Cover Removal
Left Cover Assembly Removal
Rear Cover Removal
Rear Scanner Cover Removal
Right Cover Assembly Removal
Right Scanner Cover Removal
Top Cover Assembly Removal
Top Cover ADF Sheet Feed Removal
Base Printer Removals
ADF Assembly Removal
ADF Input Tray Removal
ADF Separator Roll Removal
ADF Separator Pad Removal
AIO Toner Cover Removal
AIO Link Removal
AIO Release Lever Removal
Bin-Full Flag Removal
Controller Board Removal
Developer Unit Removal
Duplex Reference Edge Removal
Duplex Sensor Removal
EP Drive Assembly Removal
Flatbed Pivot Link Removal
Flatbed Scanner Assembly Removal
Front Logo Cover Removal
Fuser Assembly Removal
Fuser Drive Motor Assembly Removal
Fuser Exit Sensor Removal
High-Voltage Power Supply (HVPS) Removal
Imaging Unit (IU) Removal
Low-Voltage Power Supply (LVPS) Assembly Removal
Lower Left Frame Removal
Lower Right Frame Removal
Narrow Media Sensor Removal
Narrow Media Sensor Flag Removal
Operator Panel Bezel Removal
Operator Panel Logo Plate Removal
Operator Panel Removal (for CX310 and CX410 Models Only)
Operator Panel Removal (for CX510 Models Only)
Paper Pick Motor Drive Assembly (Standard Tray) Removal
Printhead Removal
Redrive Unit Removal
Speaker Removal
System Fan Removal
Toner Cartridge Contacts Removal
Toner Density Sensor (TDS) (Left or Right Sensor) Removal
Toner Meter Cycle (TMC) Card Removal
Transfer Module Removal
Tray Present Sensor Removal
USB Port Connector Removal
Waste Toner Bottle Removal
Waste Toner Bottle Contact Block Removal
Options Removal
650-Sheet Duo Drawer Tray Assembly Removal
650-Sheet Duo Drawer Assembly Removal
Dust Cover Removal
Pick Tires Removal
Component Locations
Controller Boards
Maintenance
Inspection Guide
Scheduled Maintenance
Maintenance Kits
Preventive Maintenance
Device-Specific Preventive Maintenance
Lubrication Specification
Cleaning the Printer
Cleaning the Exterior of the Printer
Cleaning the Scanner Glass
Cleaning the Printhead Lenses
Parts Catalog
Legend
Assembly 1: Covers
Assembly 2: Scanner
Assembly 3: Paperpath
Assembly 4: Operator Panels
Assembly 5: Electronics
Assembly 6: Cables and Sensors
Assembly 7: Media Drawers and Trays
Assembly 8: Options and Miscellaneous
Screw and Retainer Identification Table
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Quick Links
1
Service Manual
2
Entering Diagnostics Mode
3
Reset Fuser Count
4
Fuser Assembly Removal
Download this manual
See also:
User Manual
,
Manual
Lexmark CXx10 MFP
Machine Type 7527-2xx, -4xx, -63x
Service Manual
•
Start diagnostics
•
Maintenance
•
Safety and notices
•
Trademarks
•
Index
January 17, 2013
P/N 12G3313
www.lexmark.com
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