Table of Contents
Advertisement
Repair Clinic ASD2626HE Parts
Service
This manual is to be used by qualified appliance
technicians only. Maytag does not assume any
responsibility for property damage or personal
injury for improper service procedures done by
an unqualified person.
Side-by-Side
Refrigerators
This Base Manual covers general information
Refer to individual Technical Sheet
for information on specific models
This manual includes, but is
not limited to the following:
Jenn-Air
JCB2280HE*
JCB2282HT*
JCB2282KT*
JCD2292HT*
JCD2292KT*
JCD2295KE*
JSD2695KE*
Amana
ACD2234HR*
ACD2238HT*
ASD2324HR*
ASD2326HR*
ASD2328HR*
ASB2623HR*
ASD2622HR*
ASD2624HE*
ASD2626HE*
ASD262RHR*
Maytag
MSD2351HE*
MSD2355HE*
MSD2357HE*
MSD2359KE*
MSD2655HE*
MSD2657HE*
MSD2659KE*
MZD2665HE*
MZD2669KE*
PSD263LHR*
PSD266LHE*
PSD267LHE*
16025628
Replaces 16022689
February 2005
Advertisement
Chapters
Table of Contents
Troubleshooting
Related Manuals for Maytag MZD2665HE Series
Summarization of Contents
Service
Side-by-Side Refrigerators
Manual covering service and maintenance for side-by-side refrigerator models.
Important Information
Important Notices for Servicers and Consumers
Essential guidelines for technicians and users regarding service procedures.
Recognize Safety Symbols, Words, and Labels
Explanation of hazard symbols and their meanings for safe operation.
Product Design
Refrigeration System
Explanation of how the refrigerator's refrigeration system functions.
Mechanical Temperature Controls
Description of how temperature is regulated in fresh food and freezer compartments.
Mechanical Defrost System
Details on the automatic defrost system using a timer and heater.
Mid Level & Fully Electronic Defrost System
Overview of electronic defrost control board operation.
Component Testing
Compressor
Procedures for testing compressor resistance, ground continuity, and operation.
Capacitor
Steps for testing capacitor resistance for proper function.
Condenser
Information on condenser function and leak testing procedures.
Overload / Relay
Testing procedures for the overload protector and relay.
Freezer temperature control
How to test the freezer temperature control switch.
Evaporator fan motor
Steps to test the evaporator fan motor's resistance and voltage.
Drier
Information on the drier's function and replacement procedure.
Defrost timer
Testing the continuity of the defrost timer motor and contacts.
Adaptive defrost control (ADC)
Reference for troubleshooting the Adaptive Defrost Control.
Water valve
Testing the resistance across the water valve coil.
Evaporator
Procedures for testing the evaporator for leaks.
Evaporator defrost heater
How to check the continuity of the defrost heater.
Thermostat
Testing the defrost thermostat continuity and operation.
Thermistor
Checking thermistor resistance across leads at different temperatures.
Electric damper control
Testing resistance across terminals of the electric damper control.
Damper Control
Testing damper control by applying temperature and checking door closure.
Convection Fan
Checking resistance across terminals of the convection fan.
Service Procedures
Service Equipment
List of tools and equipment required for servicing HFC134a systems.
Drier Replacement
Step-by-step guide for replacing the drier filter in HFC134a systems.
Refrigerant Precautions
Safety guidelines for handling refrigerants.
Line Piercing Valves
Information on using line piercing valves for diagnosis.
Open Lines
Importance of keeping refrigeration lines closed to prevent moisture entry.
Compressor Operational Test
Procedure for performing a short-term operational test on the compressor.
Dehydrating Sealed Refrigeration System
Explanation of moisture's effect on the sealed system and how to dehydrate.
Leak Testing
Methods for detecting refrigerant leaks in the sealed system.
Testing Systems Containing a Refrigerant Charge
Procedure for leak testing a system with a refrigerant charge.
Testing Systems Containing No Refrigerant Charge
Procedure for leak testing an empty system with nitrogen.
Restrictions
Symptoms and testing methods for refrigerant flow restrictions.
Evacuation and Charging
Detailed steps for evacuating and charging the refrigeration system.
Charging
Instructions for charging the system with the correct amount of refrigerant.
Refrigerant Charge
Importance of exact refrigerant charge for capillary tube systems.
HFC134a Service Information
Key differences and handling of HFC134a refrigerant.
Health, Safety, and Handling
Safety considerations for working with HFC134a.
Comparison of CFC12 and HFC134a Properties
Table comparing properties of CFC12 and HFC134a.
Replacement Service Compressor
Guidelines for replacing a service compressor.
Compressor Testing Procedures
Methods for testing compressor operation and temperature.
Brazing
Recommended materials and techniques for brazing refrigeration lines.
Troubleshooting Chart
Unit does not run
Possible causes and corrective actions for a non-operational unit.
Refrigerator section too warm
Troubleshooting steps for a warm refrigerator compartment.
Refrigerator section too cold
Causes and solutions for a refrigerator compartment that is too cold.
Freezer and refrigerator sections too warm
Troubleshooting for both compartments being too warm.
Freezer section too cold
Steps to resolve a freezer compartment that is too cold.
Unit runs continuously
Diagnosing why the unit runs constantly.
Noisy operation
Identifying and fixing sources of unusual noises.
Frost or ice on evaporator
Causes and fixes for frost buildup on the evaporator.
Unit starts and stops frequently (cycles on and off)
Troubleshooting frequent cycling of the unit.
System Diagnosis
Symptoms of a Restriction
Identifying and diagnosing refrigerant flow restrictions.
Symptoms of Air in System
Recognizing and addressing air contamination in the system.
Symptoms of Low or High Ambient Temperature Installation
How ambient temperature affects performance.
Heat Load
Impact of heat load on refrigerator operation.
Disassembly Procedures
Light Switch
Instructions for removing the light switch from the refrigerator compartment.
Cold Control, Defrost Timer, Damper Control Assembly (some models)
Steps to remove the assembly containing cold control, defrost timer, and damper.
Mid Level Electronic Control (some models)
Procedure to remove the mid-level electronic control unit.
Freezer Cold Control (some models)
How to remove the freezer cold control.
Defrost Timer (some models)
Steps to remove the defrost timer.
Adaptive Defrost Control (ADC) (some models)
Steps to remove the Adaptive Defrost Control board.
Water Filter Assembly (some models)
Guide for removing and installing the water filter assembly.
Damper Control (some models)
Instructions for removing the damper control.
Water Tank Assembly (some models)
Procedure for removing the water tank.
Electronically Controled Damper
Steps to remove the electronically controlled damper.
Fresh Food Thermistor
Procedure for removing the fresh food thermistor.
Freezer Light socket
Instructions for removing the freezer light socket.
Auger Motor Assembly (some models)
Steps to remove the auger motor assembly.
Evaporator Fan Motor Assembly
Instructions for removing the evaporator fan motor assembly.
Auger Motor (some models)
How to remove the auger motor.
Evaporator Fan Motor and Fan Blade
Steps to remove the evaporator fan motor and blade.
Freezer Thermistor
Procedure for removing the freezer thermistor.
Evaporator Removal
Guidelines for removing the evaporator coil.
Defrost Terminator (Thermostat)
Steps to remove the defrost terminator.
Water Valve (some models)
Instructions for removing the water valve.
Defrost Heater
How to remove the defrost heater.
Condenser Fan Motor and Blade
Steps to remove the condenser fan motor and blade.
Ice Maker Removal (some models)
Procedure for removing the ice maker.
Condensate Drain Tube
Instructions for removing the condensate drain tube.
Condenser Removal
Guide for removing the condenser coil.
Condensate Drain Pan
Steps to remove the condensate drain pan.
Front Leveling Rollers
Instructions for removing front leveling rollers.
Rear Leveling Rollers
Instructions for removing rear leveling rollers.
Overload/Relay
How to remove the overload/relay assembly.
Door Gaskets
How to remove and reinstall door gaskets.
Dispenser Facade (some models)
Steps to remove the dispenser facade.
Dispenser Ice Chute Door (some models)
Procedure for removing the ice chute door.
Dispenser D/C Solenoid (some models)
Steps to remove the dispenser solenoid.
Dispenser Water Tube (some models)
How to remove the dispenser water tube.
Dispenser Light Socket (some models)
Procedure for removing the dispenser light socket.
Ice 'N Water Systems
Troubleshooting of 5 button electronic Ice 'N Water dispenser
Diagnosing issues with the 5-button dispenser.
Table A: Harness 10-pin Connector Configuration
Pinout and signal details for the 10-pin connector.
Troubleshooting of 3 button electronic Ice 'N Water dispenser
Diagnosing issues with the 3-button dispenser.
Table A: Harness 9-pin Connector Configuration
Pinout and signal details for the 9-pin connector.
Control Board (Mid Level)
Programming Mode:
How to enter and set the programming code for the control board.
Defrost Operation:
Explanation of how the control board manages defrost cycles.
Forced Defrost Mode:
Procedure to manually activate the defrost cycle.
Service Test Mode:
How to enter the service test mode for diagnostics.
Service Test 1 - Defrost Thermostat & Defrost Circuit Test
Test for defrost thermostat and circuit continuity.
Service Test 2 – Compressor/Condenser Fan Test
Test to operate and check the compressor and condenser fan.
Service Test 3 – Evaporator/Freezer Fan Test
Test to operate and check the evaporator/freezer fan.
Service Test 4 - Fresh Food Thermistor Test
Test to check the fresh food thermistor status.
Service Test 5 - Freezer Thermistor Test
Test to check the freezer thermistor status.
Service Test 6 – Open Damper Test
Test to observe the refrigerator damper position.
Service Test 7 - FF Performance Adjustment
Adjusting fresh food compartment performance settings.
Service Test 8 – FZ Performance Adjustment
Adjusting freezer compartment performance settings.
Show-Room Mode
How to enter and exit the showroom mode.
Thermistor Resistance Chart
Table of thermistor resistance values at different temperatures.
Control Board (Fully Electronic)
Programming Mode:
How to enter and set the program code for the electronic control.
Defrost Operation:
Explanation of defrost cycle management by the control board.
Forced Defrost Mode:
Procedure to manually activate the defrost cycle.
Service Test Mode:
How to enter the service test mode for diagnostics.
Service Test - 101 Defrost Heater & Defrost Circuit
Test for defrost heater and circuit status.
Service Test - 102 Compressor / Condenser Fan
Test for compressor and condenser fan operation.
Service Test – 111 Fresh Food Fan (if equipped)
Test for fresh food fan operation.
Service Test - 112 Freezer Fan
Test for freezer fan operation.
Service Test – 121 Damper Operation
Test to observe damper state.
Service Test - 141 Fresh Food Thermistor
Test for fresh food thermistor status.
Service Test - 142 Freezer Thermistor
Test for freezer thermistor status.
Service Test – 143 Machine Compartment Thermistor
Test for machine compartment thermistor status.
Service Test - 151 Fresh Food Door State
Test to check fresh food door status.
Service Test - 152 Freezer Door State
Test to check freezer door status.
Service Test – 161 Cube Dispenser (if equipped)
Test for cube dispenser state.
Service Test – 162 Crusher Dispenser (if equipped)
Test for crusher dispenser state.
Service Test – 163 Water Dispenser (if equipped)
Test for water dispenser state.
Service Test – 164 Ice Chute Dispenser (if equipped)
Test for ice chute dispenser state.
Service Test – 165 Dispenser Lamp (if equipped)
Test for dispenser lamp state.
Service Test – 171 Actuator Pad (if equipped)
Test for actuator pad status.
Service Test – 172 Sports Fill (if equipped)
Test for sports fill status.
Service Test - 173 Ambient Light (if equipped)
Test for ambient light sensor reading.
Service Test – 175 Dispenser Line (if equipped)
Test for dispenser line state.
Service Test – 181 Keypad Operation
Displays last key pressed.
Service Test – 182 LED Indicator Operation
Test for LED indicator operation.
Service Test - 191 Ice Maker Water Valve
Test for ice maker water valve state.
Service Test - 201 Mullion Heater 100% Operation (if equipped)
Test for mullion heater operation.
Service Test – 202 Defrost Operation
Test to toggle defrost operation.
Service Test - 211 Fresh Food Temperature Adjustment
Adjust fresh food temperature settings.
Service Test - 212 Freezer Temperature Adjustment
Adjust freezer temperature settings.
Service Test - 221 Default Settings Reset
Resets control to default settings.
Service Test - 231 Water Filter Volume % Consumed
Displays water filter usage percentage.
Service Test - 232 Water Filter Time Life
Displays water filter usage duration.
Service Test - 241 Software Revision Main Control
Shows software revision for main control.
Service Test - 242 Software Revision Main Display
Shows software revision for main display.
Service Test - 243 Software Revision Dispenser
Shows software revision for dispenser.
Show Room Mode
Procedure to enter and exit showroom mode.
Sabbath Mode
Procedure to enter Sabbath mode.
Fahrenheit or Celsius Mode
Procedure to change temperature display units.
Cooling Fan Mode
Procedure to enter cooling fan mode.
Alarm Enable Mode
Procedure to enable/disable audible alarms.
Light Level Mode: (Select Models)
Procedure to adjust dispenser light level.
Important Safety Instructions
What You Need to Know About Safety Instructions
General safety advice and precautions for appliance operation.
Recognize Safety Symbols, Words, Labels
Explanation of safety symbols and warning labels used in the manual.
Installation
Location
Guidelines for selecting an appropriate installation location for the refrigerator.
Measuring the Opening
Requirements for the installation space and clearances.
Transporting Your Refrigerator
Proper methods for moving and transporting the refrigerator.
Door and Hinge Removal
Steps for removing refrigerator doors and hinges.
Replacing the Doors
Instructions for reinstalling refrigerator doors.
Connecting the Water Supply (select models)
Steps for connecting the refrigerator to the water supply.
Handle Installation
General instructions for installing refrigerator handles.
Front Mount Handle with Extensions
Specifics on installing front-mount handles with extensions.
Wide-by-Side™ Handles
Instructions for installing wide-by-side refrigerator handles.
Full-Length Aluminum Handles
Steps for installing full-length aluminum handles.
Installing Front-Mounted Handles for Stainless Steel
Specifics on installing handles on stainless steel models.
Removing Front-Mounted Handles for Stainless Steel
Steps for removing handles from stainless steel models.
Leveling
Procedures for leveling the refrigerator for proper operation and door closure.
Temperature Controls
Dial Temperature Controls (select models)
Guide for adjusting refrigerator and freezer temperature using dial controls.
Touch Temperature Controls (select models, style varies by model)
Guide for adjusting temperature using touch controls.
Adjusting the Controls (for Touch Controls)
Fine-tuning temperature settings.
Triple Cool Climate Control (select models)
Description of the Triple Cool system controls.
Speed Ice
Explanation of the Speed Ice feature.
Reset Filter (select models)
How to reset the water filter indicator light.
Vacation Mode
Using Vacation Mode to conserve energy.
Temp Alarm
How the temperature alarm system alerts the user.
Door Alarm
Explanation of the door alarm feature.
Max Cool
Using the Max Cool feature for rapid cooling.
User Preferences
Accessing settings like Super Cool, Temp Display, and Alarms.
Super Cool (CC) (select models)
Explanation of the Super Cool feature.
Temperature Display (F_C)
How to change temperature display units.
Alarm (AL)
How to enable or disable audible alarms.
Auto Light Level Selection (LL) (select models)
Adjusting dispenser light sensitivity.
Sabbath Mode (SAB)
Using Sabbath Mode for dispenser controls.
Warm Cabinet Surfaces
Normal occurrence of warm cabinet surfaces.
Fresh Food Features
Shelves
Information on shelf types and removal/installation.
Elevator™™ Shelf (select models)
Details on the adjustable elevator shelf.
Dairy Center
Description of the dairy compartment and its adjustment.
Adjustable Deep Tilt-Out Door Buckets (select models)
Instructions for adjusting door buckets.
Door Buckets
Information on moving door buckets.
Storage Drawers
Overview of storage drawers, including humidity control.
Humidity-Controlled Crisper Drawers
Explanation of crisper drawer humidity control.
Automatic Humidity Control
Details on the automatic humidity control system.
Temperature-Controlled Drawer (select models)
Using the temperature-controlled drawer.
Can Rack™ (select models)
Information on the can rack accessory.
Accessories
Overview of various accessories.
Tall Bottle Retainer/Snugger (select models)
Description of bottle retainers.
Egg Tray With Handle (style may vary/select models)
Information on the egg tray.
Wine Rack (select models)
Description of the wine rack.
Freezer Features
Shelves and Baskets
Information on freezer shelves and baskets.
Ice Storage Bin
How to remove and install the ice storage bin.
Door Storage
Information on freezer door storage options.
Adjustable Door Buckets
How to adjust freezer door buckets.
Fixed Door Bucket (select models)
Description of fixed freezer door buckets.
Drop-Down Freezer Door Baskets (select models)
Information on drop-down freezer baskets.
Ice and Water
Automatic Ice Maker (non-dispenser models)
Operation and maintenance of the automatic ice maker.
Dispenser Features (select models)
Overview of dispenser features.
Water Dispenser Operation
How to operate the water dispenser.
Dispenser Control (select models) (control features vary by model)
Using the dispenser control panel.
Dispenser Lock (select models)
How to lock and unlock the dispenser.
Water Filter Status Indicator Light (select models)
Understanding the water filter status light.
Auto Light (select models)
Explanation of the automatic dispenser light.
Light (select models)
Activating the dispenser light.
Sabbath Mode (select models)
Using Sabbath Mode for dispenser controls.
FrontFill™™ Button (select models)
Description of the FrontFill button.
Water Filter
Water Filter Removal and Installation (select models)
Steps for removing and installing the water filter.
Replacing Water Filter
Guide for replacing the water filter cartridge.
System Specification and Performance Data Sheet
Technical specifications and performance data for the water filter.
General Use Conditions
Guidelines for using the water filtration system.
Water Treatment Device Certificate Number
Certification details for the water treatment device.
Food Storage Tips
Fresh Food Storage
Recommended temperatures and practices for storing fresh food.
Frozen Food Storage
Recommended temperature and practices for frozen food.
Packaging Foods for Freezing
Tips for packaging food for freezing.
Loading the Freezer
Advice on properly loading the freezer.
Food Storage Chart
A comprehensive chart detailing storage times for various foods.
Care and Cleaning
Refrigerator Cleaning Chart
A chart detailing cleaning procedures for different parts of the refrigerator.
Removing Odors From Refrigerator
Methods for eliminating odors from the refrigerator.
Energy Saving Tips
Advice on how to operate the refrigerator efficiently.
Replacing Light Bulbs
Step-by-step instructions for replacing light bulbs in different sections.
Preparing for Vacation
Instructions for preparing the refrigerator for absence.
Upon Your Return:
Steps to take after returning from vacation.
Preparing to Move
Guidelines for moving the refrigerator.
Troubleshooting
Freezer control and lights are on, but compressor is not operating
Diagnosing why the compressor isn't running.
Temperature-controlled drawers are too warm
Troubleshooting warm temperature-controlled drawers.
Refrigerator does not operate
Identifying reasons for the refrigerator not operating.
Refrigerator still won't operate
Further troubleshooting for a non-operational refrigerator.
Food temperature is too cold
Causes and solutions for food being too cold.
Food temperature is too warm
Causes and solutions for food being too warm.
Refrigerator has an odor
Addressing odors within the refrigerator.
Water droplets form on outside of refrigerator
Reasons for condensation on the exterior.
Water droplets form on inside of refrigerator
Causes of condensation inside the refrigerator.
Refrigerator or ice maker makes unfamiliar sounds or seems too loud
Troubleshooting unusual noises.
Temperature-controlled drawer and/or crisper drawer do not close freely
Diagnosing why drawers won't close properly.
Refrigerator runs too frequently
Troubleshooting reasons for excessive unit running time.
No indicator lights are lit on dispenser control
Diagnosing why dispenser lights are off.
Ice or water are not dispensed when pads are pressed
Troubleshooting dispenser pad issues.
Ice maker is not producing enough ice or ice is malformed
Diagnosing ice maker production problems.
Ice maker is not producing ice
Troubleshooting when the ice maker produces no ice.
Water filter indicator light is red
Understanding and resetting the red water filter light.
Ice forms in inlet tube to ice maker
Diagnosing ice formation in the ice maker inlet tube.
Refrigerator is leaking water
Identifying causes of refrigerator water leaks.
Water flow is slower than normal
Troubleshooting slow water flow.
Dispenser water is not cold
Diagnosing why dispenser water is not cold.
Water appears cloudy
Reasons for cloudy water from the dispenser.
Particles in water and/or ice cubes.
Explaining particles in water or ice.
Need help?
Do you have a question about the MZD2665HE Series and is the answer not in the manual?
Questions and answers