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Belt Drive Battery Backup Garage Door Opener
HD920EV • 349544 • WD962KEV • WD962KPEV
Write down the following information for
future reference:
Model Number:
Serial Number:
Date of Purchase:
Models
FOR RESIDENTIAL USE ONLY
■ Please read this manual and the enclosed safety materials carefully!
■ Fasten the manual near the garage door after installation.
■ The door WILL NOT CLOSE unless the Protector System
aligned.
■ Periodic checks of the garage door opener are required to ensure safe operation.
■ The model number label is located on the left side panel of your garage door opener.
■ This garage door opener is compatible with MyQ™ and Security✚ 2.0™ accessories.
■ DO NOT enable the Timer-to-Close feature if you are installing the garage door opener
on a one-piece door. The Timer-to-Close is to be used ONLY with sectional doors.
.
®
is connected and properly
www.chamberlain.com
The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
CONTENTS
Preparation . . . . . . . . . . . . . . . .2-5
Assembly . . . . . . . . . . . . . . . . 6-10
Installation . . . . . . . . . . . . . . 11-20
Install the Door Control . . . . . . 21-23
®
. . 23-26
Power. . . . . . . . . . . . . . . . . . 27-28
Adjustments . . . . . . . . . . . . . 29-31
Battery Backup. . . . . . . . . . . . 32-33
Operation . . . . . . . . . . . . . . . . . 34
Features . . . . . . . . . . . . . . . . . . 35
Door Control . . . . . . . . . . . . . 36-38
Remote Control . . . . . . . . . . . 39-40
To Erase the Memory . . . . . . . . . 40
To Open the Door Manually . . . . . 41
Maintenance . . . . . . . . . . . . . . . 42
Troubleshooting. . . . . . . . . . . 43-44
Repair Parts . . . . . . . . . . . . . 45-46
Accessories. . . . . . . . . . . . . . . . 47
Warranty. . . . . . . . . . . . . . . . . . 48
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Table of Contents
Related Manuals for Chamberlain WD962KPEV
Summarization of Contents
Preparation
Safety Symbol and Signal Word Review
Explains safety symbols and signal words used in the manual for hazards.
Check the Door
Steps to ensure the garage door is properly balanced and in good working condition before installation.
Preparation
Additional Items and Tools Needed
Lists optional items required based on garage construction and all necessary tools for installation.
Preparation
Carton Inventory
Identifies all parts included in the opener package for assembly and installation.
Assembly
Assemble Rail and Trolley
Step-by-step guide to assembling the opener's rail and trolley components.
Fasten Rail to Opener
Instructions for securely attaching the assembled rail to the garage door opener motor unit.
Install Pulley
Guide on how to install the pulley mechanism onto the front rail section.
Install Belt
Detailed steps for threading and connecting the drive belt to the trolley and sprocket.
Tighten Belt and Install Sprocket Cover
Instructions on adjusting belt tension and securing the motor unit's sprocket cover.
Installation
Important Installation Instructions
Critical safety and procedural guidelines to follow before and during opener installation.
Determine Header Bracket Location
Guidance on selecting the correct mounting location for the header bracket based on door type.
Install Header Bracket
Instructions for mounting the header bracket to either the wall or ceiling.
Attach Rail to Header Bracket
Steps for connecting the rail assembly to the installed header bracket.
Position Garage Door Opener
Instructions on how to properly position the opener unit relative to the door and header bracket.
Hang Garage Door Opener
Guide for securely mounting the opener unit using hanging brackets, with examples for different ceilings.
Install Light Bulbs
Steps for installing the light bulbs into the opener's end panel.
Attach Emergency Release Rope and Handle
Instructions for installing the manual release mechanism for safety and emergency use.
Install Door Bracket (Sectional Doors)
Instructions for attaching the door bracket to sectional garage doors, covering different material types.
Install Door Bracket (One-Piece Doors)
Instructions for attaching the door bracket to one-piece garage doors, covering different material types.
Connect Door Arm to Trolley (One-Piece Doors)
Guide on connecting the door arms to the trolley and door bracket for one-piece doors.
Connect Door Arm to Trolley (Sectional Doors)
Guide on connecting the door arms to the trolley and door bracket for sectional doors.
Install the Door Control
Install Door Control Unit
Steps for mounting the wall-mounted door control unit.
Wire Door Control to Opener
Instructions for connecting the door control wires to the garage door opener motor unit.
Attach Warning Labels
Instructions for applying safety warning labels near the door control and on the garage door.
Install the Protector System®
Introduction to Safety Reversing Sensors
Introduction to the safety reversing sensors and their importance for safe operation.
Install Safety Reversing Sensors (Track/Wall Mount)
Detailed instructions for mounting the safety reversing sensors for door track or wall installations.
Install Safety Reversing Sensors (Floor Mount)
Instructions for mounting safety reversing sensors via floor installation.
Wire Safety Reversing Sensors
Steps for wiring the safety reversing sensors to the garage door opener, including pre-wired options.
Power
Connect Power
Guide on connecting the garage door opener to a power source, either by typical plug-in or permanent wiring.
Ensure Safety Reversing Sensors Alignment
Checks and troubleshooting for proper alignment and function of safety reversing sensors.
Ensure Door Control Wiring
Verifies correct wiring and functionality of the installed door control unit.
Adjustments
Introduction to Adjustments
Overview of the opener's electronic controls for setup and adjustments.
One-Piece Door Travel Adjustments
Specific considerations for setting UP travel on one-piece garage doors.
Programming Buttons Location
Identifies the location and function of the programming buttons on the opener unit.
Program the Travel Limits
Step-by-step guide to setting the door's open and close travel limits.
Test Safety Reversal System
Procedure for testing the safety reversal system's functionality by using an obstruction.
Test Protector System®
Procedure for testing the safety reversing sensors' ability to prevent closing with an obstruction.
Battery Backup
Install the Battery
Instructions for installing the battery backup into the garage door opener unit.
Test the Battery
Steps to test the battery backup functionality after installation.
Charge the Battery
Information on how the battery charges and its expected lifespan.
Battery Status LED Indicators
Explains the meaning of different LED indicators on the battery status indicator.
Operation
Important Safety Instructions
Comprehensive safety rules to follow during operation of the garage door opener.
Features
Energy Conservation
Details on the opener's energy-saving sleep mode feature.
Lights Operation
Information on the garage door opener's light bulb specifications and behavior.
Light Feature Activation
Description of the added feature where lights turn on when the safety reversing sensor beam is broken.
Using Your Garage Door Opener
Explains how to operate the opener using various controls and the behavior during opening/closing.
Battery Backup System Overview
Overview of the battery backup system's functionality during power outages.
Door Control
Control Panel Basics and Synchronization
Overview of control panels, synchronization, basic controls, and screen/button functions.
Feature Configuration and Programming
Guide to programming devices, using Lock, Timer-to-Close, and Light features via the control panels.
Door Control
Motion Detecting Control Panel Configuration
Details on configuring TTC, Lock, Light, and Motion Sensor on the Motion Detecting Control Panel.
Door Control
Smart Control Panel Configuration
Details on setting up the screen, features menu, and various settings on the Smart Control Panel.
Remote Control
Add/Reprogram Remote (Motion-Detecting Panel)
Steps to program remotes or keyless entry using the Motion-Detecting Control Panel.
Add/Reprogram Remote (Smart Control Panel)
Steps to program remotes or keyless entry using the Smart Control Panel.
Remote Control
Program Remote Using Learn Button
Instructions for programming a remote control directly using the opener's learn button.
Erase Remote Control Memory
Procedure to erase all programmed remote controls and keyless entry devices.
To Open the Door Manually
Disconnect and Reconnect Trolley
Steps for manually operating the garage door by disconnecting and reconnecting the trolley.
Maintenance
Maintenance Schedule
Recommended monthly and yearly maintenance tasks for the garage door opener.
Remote Control Battery Replacement
Instructions and warnings for replacing the battery in the remote control.
Troubleshooting
Diagnostic Chart
Correlates diagnostic codes (arrow flashes) with symptoms and solutions for opener issues.
Troubleshooting
Diagnostic Chart (Continued)
Further diagnostic codes, symptoms, and solutions for opener issues.
Repair Parts
Rail Assembly Parts
List of part numbers for components of the rail assembly.
Installation Parts
List of part numbers for various installation components.
Repair Parts
Garage Door Opener Parts
List of part numbers for the main garage door opener unit components.
Warranty
Contact Information for Service
Provides phone numbers and address for installation, service, and repair parts inquiries.
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