Motorola MC75 - Worldwide Enterprise Digital Assistant White Paper page 5

and proof of condition applications. Delivery drivers
can take a high quality, location-based snapshot of
packages, offering undisputable proof that a high-end
asset was delivered without damage, a full shipment
of produce was delivered to a convenience store and
a box of electrical components arrived at the right
office park on time.
When damage does occur in transit, drivers can file
a delivery report complete with a close-up image
of damage to a box or item — instead of spending
valuable time trying to describe the condition on
tedious paper forms. as a result, companies have
a clearer understanding of damage to facilitate any
corrective action — and photographic documentation
can help mitigate customer disputes.
Field service
Insurance agents
these new technology advancements in imaging
give insurance agents the ability to take high quality
photos of cars and other vehicles in the field. agents
can fully document vehicle damage after an accident,
complete with a photograph, as well as record the
original condition of a new or newly insured vehicle
to help eliminate insurance fraud and false claims for
damage that occurred prior to the coverage start date.
Utilities
By extending high resolution imagery to the field,
inspectors can document the condition of assets in
the field with a quick click of the camera. in seconds,
field inspectors can provide a comprehensive
record of damage to a pipeline, telephone pole
or transmission system – complete with detailed
close-ups and precise time and location data. and a
second photo post-repair documents the completion
of the repair and the return of the asset to working
condition. these 'before and after images', complete
with a geostamp that includes time and location,
helps utilities better manage the field workforce,
ensure timely completion of maintenance and provide
the audit trail often needed to meet regulatory
requirements for service levels and safety.
Government
Inspections
Fire, health and other safety inspectors are now able
to capture images of non-compliant areas – such as
a faulty sprinkler in an office, fire extinguisher that
has expired, unsanitary conditions in the kitchen
or food packaging plant and potential hazards at a
3 WHitE PaPEr: Leveraging the value of imaging in enterprise mobility applications
water treatment facility. citations can be issued at
the press of a button, complete with unquestionable
photo evidence as well as a time and location
stamp. Productivity increases by eliminating the
manual paper-laden procedures, and the detailed,
high resolution photo of a non-compliant area helps
minimize disputes with constituents by providing
unarguable proof of condition. inspectors can
capture a second photo upon return to document the
resolution of the issue. Before and after photographs
complete with detailed time stamps document the
entire incident and help ensure that violations are
properly addressed within timing requirements.
the end result - cycle times for correction of non-
compliant violations can be reduced, improving
safety of workers as well as the general public.
eTicketing
mobile computers, equipped with bar code scanning
and an ecitation application have significantly
improved productivity, accuracy and efficiency of the
citation process, as law enforcement officers can
automatically enter information with a quick scan of
a driver's license and quick drop-down menus. and a
real-time wireless connection immediately transfers
the data to the appropriate databases for instant
processing.
Now the addition of a high-resolution camera further
enhances the citation process, as police officers
can easily document parking violations as well as
accident reports. a photograph with a geostamp can
provide indisputable proof that a car was parked in
the red zone at a specific time — as well as provide
comprehensive documentation of vehicle damage
for motor vehicle accident (mva) reports.
First response
a mobile computer equipped with bar code
scanning and high resolution image capture
capabilities enables first responders to rapidly
and accurately take inventory of assets, victims,
evacuees and responding personnel. rescue
workers can electronically record, photograph and
tag all evacuees onsite; and data can be wirelessly
uploaded to a centralized system to help speed the
identification and processing of disaster victims.
site security can also be improved. site managers
can issue all responding personnel incident-specific
iD badges, complete with a picture, site permissions
and a bar code to enable easy and highly accurate
electronic tracking throughout the duration of
the incident.