Content List Appearance ..................3 Download App ................4 Sign up & Log in ................5 Add Device ..................6 Top up .................... 8 Insert & Power on ................8 Ensure Device Online ..............9 Status Indicator ................9 Device Inactive ................................9 Device Offline ................................9 Get Help ..................
Sign up & Log in ① ② ③ ④ ⑥ ⑤ ⚫ Click Sign Up ① Choose your country or region ② Enter a valid email address ③ Click ‘→’ to get a verification code from noreply@track9999.com trash spam * (If no email received, please check the ④...
Add Device Add Device Scan Barcode Find the IMEI barcode on package or device 1. Click the ‘+’ on the top right to add device. 2. Scan or type in the IMEI number on the package or device body.
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3. Click ‘Add Device’ to confirm. 4. Edit basic info about this device, or click on ‘Save’ directly to skip this step. HVT001 5. You can always come back and edit in the ‘Detail’ Page later. Edit HVT001 HVT001...
Top up 1. Go to ‘List’, you will see the HVT001 you just bind. 2. Click the ‘Top-up’ icon, or go to plan.lncoon.com HVT001 3. Type in and check the ICCID is matching the ICCID on the back of the package and confirm to top up.
Ensure Device Online 1. Go to ‘List’, you will see the HVT001 you just bind. 2. You can tell the status of the device via the color of the icons. 3. When the icons displayed in green orange or red, it means the device is online.
Get Help ⚫ Live chat with us by clicking the service icon ⚫ Email: support@lncoon.com ⚫ Messenger us on Facebook: m.me/lncoon ⚫ WhatsApp: +86 188 3978 7338 ⚫ Check the FAQ Library on website: lncoon.com/FAQ...
App Instruction ⚫ Bottom Menu Map Page Device List Alerts Report Account Setting ⚫ Console Menu 1. Tapping the icon to check the device. 2. Tapping the button to expand the menu. Device Status Last Location Console Menu Note: If there is no map display, please install Google Maps app.
Real Time Tracking ⚫ Tapping on ‘Tracking’ to enter tracking page. Map Type Show Traffic Street View Locate Car Show the Address Share Location Device Status...
History Playback HVT001 Select the time period and click "OK" ⚫ Click ‘Playback’ to search the historical trips. Calendar Report Play & Pause Speed up Hide & Show the line Choose another period...
① Find your device in the list page, click on the icon. ② Go to ‘Command’ page to set alerts based on different situations. ③ Explore more setting options to design your own tracking style. HVT001 Setting Tag Setting Options Parameters Click to send ⚫...
There is no device on the map, only a blue dot shows the location of my phone. 1. Make sure the device is fully charged and powered on; 2. Make sure you have a valid subscription plan; 3. Check the "List" page to make sure the device is online; *(The icon in red, orange or green means it is online) 4.
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