Content List Appearance ..................3 Download App ................4 Sign up & Log in ................5 Add Device ..................6 Top up .................... 8 Charge & Power on ................. 8 Ensure Device Online ..............9 Status Indicator ................9 Device Inactive ................................9 Device Offline ................................9 Device Expired ................................9 Test SOS Button ................
Download App ⚫ Search “Lncoon IOT” in App Store Google Play download. LNCOON IOT LNCOON IOT Download ⚫ Or visit Lncoon website: Lncoon.com/download to find quick download link.
Click Sign Up ① Choose your country or region ② Enter a valid email address ③ Click ‘→’ to get a verification code from noreply@lncoon.com trash spam * (If no email received, please check the ④ Set up and confirm Password ⑤...
Add Device Add Device Homepage Scan Barcode Find the IMEI barcode on package or device 1. Click the ‘+’ on the top right to add device. 2. Scan or type in the IMEI number on the package or device body.
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3. Click ‘Add Device’ to confirm. 4. Edit basic info about this device, or click on ‘Save’ directly to skip this step. 5. You can always come back and edit in the ‘Detail’ Page later. Edit...
Top up 1. Go to ‘List’, you will see the A41 you just bind. 2. Click the ‘Top-up’ icon, or go to plan.lncoon.com LN-A41 3. Type in and check the ICCID is matching the ICCID on the back of the package and confirm to top up.
Ensure Device Online 1. Go to ‘List’, you will see the A41 you just bind. 2. You can tell the status of the device via the color of the icons. Status Indicator Working LN-A41 LN-A41 OFFLINE Error EXPIRED Device Inactive ⚫...
Test SOS Button ⚫ Upload GPS location manually: Short press times. And the device will beep once. ⚫ Trigger SOS Alert: Long press for seconds. And the device will beep twice. LED Indicator Status Meaning Solution Blinking every 0.1sec Searching for network signals Top up.
Get Help ⚫ Live chat with us by clicking the service icon ⚫ Submit a technical ticket: Ticket ⚫ Email: support@lncoon.com ⚫ Messenger us on Facebook: m.me/lncoon ⚫ WhatsApp: +86 188 3978 7338 ⚫ Leave a voice message or text us: +1 (530) 564-8658 ⚫...
Account Setting ⚫ Console Menu 1. Tapping the icon to check the device. 2. Tapping the button to expand the menu. LN-D41 Device Status Last Location LN-A41 Console Menu Note: If there is no map display, please install Google Maps app.
Real Time Tracking ⚫ Tapping on ‘Tracking’ to enter tracking page. Map Type Show Traffic Street View Locate A41 Show the Address Share Location Device Status...
History Playback Select the time period and click "OK" ⚫ Click ‘Playback’ to search the historical trips. Calendar Report Play & Pause Speed up Hide / Show the line Choose another period...
There is no device on the map, only a blue dot shows the location of my phone. 1. Make sure the device is fully charged and powered on; 2. Make sure you have a valid subscription plan; 3. Check the "List" page to make sure the device is online; *(The icon in red, orange or green means it is online) 4.
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