Quick Setup Sign up & Login Charging Download App Power on Top up Bind Device ➢ Charging ⚫ Charging the device with original adapter and cable before use. ⚫ The red LED is always on when charging, and it flashes slowly when it is full.
➢ Download Lncoon App ⚫ Search “Lncoon” in App Store or Google Play to download. ⚫ Visit Lncoon website: Lncoon.com/download to find quick download link.
➢ Sign up & Log in ① ② ③ ④ ⑥ ⑤ ⚫ Click Sign Up ① Choose your country or region ② Enter a valid email address ③ Click ‘→’ to get a verification code from noreply@track9999.com * (If no email received, please check the trash or spam.) ④...
➢ Bind Device Add Device Scan Barcode Find the IMEI barcode on package or device 1. Click the ‘+’ on the top right to add device. 2. Scan or type in the IMEI barcode on the package or device body. 3.
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⚫ Edit basic info about this device, or click on ‘Save’ directly to skip this step. ⚫ You can come back and edit the info anytime in the ‘Detail’ Page. Edit...
➢ Top up 1. Go to ‘List’, you will see the AT1 you just bind. 2. Click the ‘Top-up’ icon. 3. Check the ICCID is matching the ICCID on the back of the package and confirm to top up. 4. Choose a plan and finish the payment.
Indicator. Ensure Device Online 1. Go to ‘List’, you will see the AT1 you just bind. 2. You can tell the status of the device via the color of the icons. 3. To get a location or send any command, the device must be online.
IMEI number attached to get a technical support. ➢ Get Help ⚫ Live chat with us by clicking the service icon ⚫ Email: support@lncoon.com ⚫ Messenger us on Facebook: m.me/lncoon ⚫ WhatsApp: +86 13360513006 ⚫ Check the FAQ Library on website:...
Troubleshooting ➢ LED Indicators Status Meaning Quick Solution Always On Charging Recharge the device. Flicker Quickly Low Battery Or try charging (Every 0.3 seconds) with another Flicker Slowly Fully Charged / Device charging cable (1s on; 3s off) Working Flicker Quickly GPS Signal is poor Bring the device (Every 0.3 seconds)
➢ Double Check before Install Check if the device can work normally before installing the magnetic base. ⚫ Check whether the device is online in the Lncoon. Please contact us and get help if the device is inactive or offline.
➢ Remove the Magnetic Base ⚫ Pull out the buckle and pushing the base from bottom to top simultaneously to remove the magnetic base. Lift the buckle outward Push...
Main Functions ➢ Bottom Menu Map Page Device List Alerts Report Account Setting ➢ Console Menu 1. Tapping the icon to check the device. 2. Tapping the button to expand the menu. Device Status Last Location Console Menu Note: If there is no map display, please install Google Maps app.
➢ Real Time Tracking ⚫ Tapping on ‘Tracking’ to enter tracking page. Map Type Show Traffic Street View Locate AT1 Show the Address Share Location Device Status...
➢ History Playback Select the time period and click "OK" ⚫ Click ‘Playback’ to search the track among the past 6 months. Calendar Report Play & Pause Speed up Hide & show the line Choose another period...
➢ Set Work Mode ⚫ Find your device in the list page, click on the icon. ⚫ Go to ‘Command’ page to set a work mode based on different situations, to get a more accurate location or longer standby time. ⚫...
➢ FAQ There is no device on the map, only a blue dot shows the location of my phone. 1. Make sure the device is fully charged and powered on; 2. Make sure you have a valid subscription plan; 3. Check the "List" page to make sure the device is online; *(The icon in red, orange or green means it is online) 4.