Denon AVR-3313CI BKE3 Service Information
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Denon AVR-3313CI BKE3 Service Information

Denon AVR-3313CI BKE3 Service Information

Issue of hdmi rx-tx failure detection
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This is Information.
1.
MODEL:
2.
SUBJECT:
3.
SYMPTOM: Defective HDMI Rx/Tx.
4.
CAUSE:
There is a possibility that IC is damaged by voltage/electric current between
devices connected with the unit. (AVR-4311 and AVR-A100 are reissues of
the corrected manual. AVR-4310 and AVR-3310 newly made the manual.)
5.
DETAILS:
When HDMI function of unit does not work properly, please confirm HDMI
"Rx-Tx" failure by the following HDMI Rx-Tx Failure Detection Procedure
Manual. After you confirmed, please exchange defective parts or section.
HDMI Rx-Tx Failure Detection Procedure Manual:
(a) AVR3313_HDMI Rx-Tx Failure Detection Procedure Manual
ver.1.00.pdf(EN)
(b) AVR2313_HDMI Rx-Tx Failure Detection Procedure Manual
ver.1.00.pdf(EN)
(c) AVR2113_HDMI Rx-Tx Failure Detection Procedure Manual
ver.1.00.pdf(EN)
(d) AVR1913_HDMI Rx-Tx Failure Detection Procedure Manual
ver.1.00.pdf(EN)
Service Information
AVR-3313CI BKE3, AVR-3313 BKE2, SPE2 and SPE1C,
AVR-2313CI BKE3, AVR-2313 BKE2 and SPE1C,
AVR-1913 BKE3, AVR-2113CI BKE3, AVR-2113 BKE2
AVR-2113 SPE1C, AVR-1613 BKE3, AVR-1713 BKE3,
AVR-1713 BKE2, SPE1C, and BKE1C, AVR-1723 SPE1C,
AVR-1723 BKE1C, AVR-4311CI BKEU and BKEC,
AVR-4311 BKE2, SPE2 and SPE1C, AVR-A100 BKE3,
AVR-A100 BKE2 and BKE1C, AVR-4310CI BKEU,
AVR4310CI BKEC, AVR-4310 BKE2 and SPE2,
AVR-3310CI BKEU and BKEC, AVR-3310 BKE2, SPE2
AVR-3310 SPE1C, AVR-990BKE3
Issue of HDMI Rx-Tx Failure Detection Procedure Manual.
Page 1/2
D&M Holdings, Inc.
REF. NO:DZ12-056
DATE:27 July 2012

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Summary of Contents for Denon AVR-3313CI BKE3

  • Page 1 REF. NO:DZ12-056 DATE:27 July 2012 This is Information. MODEL: AVR-3313CI BKE3, AVR-3313 BKE2, SPE2 and SPE1C, AVR-2313CI BKE3, AVR-2313 BKE2 and SPE1C, AVR-1913 BKE3, AVR-2113CI BKE3, AVR-2113 BKE2 AVR-2113 SPE1C, AVR-1613 BKE3, AVR-1713 BKE3, AVR-1713 BKE2, SPE1C, and BKE1C, AVR-1723 SPE1C,...

  • Page 2: Confidentiality Notice

    (e) AVR1613_1713_HDMI Rx-Tx Failure Detection Procedure Manual ver.1.00.pdf(EN) (f) AVR4311_A100_HDMI Rx-Tx Failure Detection Procedure Manual ver.1.20.pdf(EN) (g) AVR4310_HDMI Rx-Tx Failure Detection Procedure Manual ver.1.00.pdf(EN) (h) AVR3310_HDMI Rx-Tx Failure Detection Procedure Manual ver.1.00.pdf(EN) Model Ref. No. Part No. Part Name Remarks AVR3313 IC121 23681012760AS ADV7850KBCZ-5 HDMI Rx...
  • Page 3 AVR2313 AVR2313 AVR2313 AVR2313 HDMI "Rx/Tx" Failure Detection Procedure Manual HDMI "Rx/Tx" Failure Detection Procedure Manual HDMI "Rx/Tx" Failure Detection Procedure Manual HDMI "Rx/Tx" Failure Detection Procedure Manual Ver. 1.00 Ver. 1.00 Ver. 1.00 Ver. 1.00 ============================================================= This material is an analysis procedure manual to determine immediately whether HDMI-related troubles are due to the failure of HDMI Rx/Tx device with models above.
  • Page 4 Revision History Revision History Revision History Revision History Date Ver. Change Point Page Prep. 2012/7/25 1.00 Release A.Makita...

  • Page 5: Table Of Contents

    [ Table of Contents ] [ Table of Contents ] [ Table of Contents ] [ Table of Contents ] 1.　Prior Check 1.　Prior Check ・・・・・・ 3 3 3 3 1.　Prior Check 1.　Prior Check 2.　HDMI Rx/Tx Register Check preparation 2.　HDMI Rx/Tx Register Check preparation 2.　HDMI Rx/Tx Register Check preparation 2.　HDMI Rx/Tx Register Check preparation ・・・・・・...

  • Page 6: Prior Check

    1.Prior Check 1.Prior Check 1.Prior Check 1.Prior Check Check item(0): Check of HDMI connector Check item(0): Check of HDMI connector Check item(0): Check of HDMI connector Check item(0): Check of HDMI connector Check the state of HDMI pins(REAR/FRONT). There are deformed pins. There are deformed pins.

  • Page 7: Hdmi Rx/Tx Register Check Preparation

    2.HDMI Rx/Tx Register Check Preparation 2.HDMI Rx/Tx Register Check Preparation 2.HDMI Rx/Tx Register Check Preparation 2.HDMI Rx/Tx Register Check Preparation 2-1.Required Equipment 2-1.Required Equipment 2-1.Required Equipment 2-1.Required Equipment 　1) Product to be checked 　2-a) HDMI connection-compatible PLAYER 　2-b) HDMI connection-compatible TV (* Do not use a HDMI-compatible PC monitor.) 　3)Windows PC...

  • Page 8: Setting Method

    2-3.Setting Method 2-3.Setting Method 2-3.Setting Method 2-3.Setting Method 2-3-1)Setting of PC: 2-3-1)Setting of PC: 2-3-1)Setting of PC: 2-3-1)Setting of PC: Start the serial communications application Termite.exe. Start Termite.exe, and click on “Settings.” Fig2. Screen after Termite Starts 2-3-2): 2-3-2): 2-3-2): 2-3-2):The serial port setting window is displayed.
  • Page 9 2-3-3): 2-3-3):Click on “Click to connect” button of Termite to start communications. 2-3-3): 2-3-3): When the connection succeeds, the button display is changed as shown in Fig 4. Display changes. Fig4. Button Display Change on Communications Start 2-3-4)TV setting: 2-3-4)TV setting: 2-3-4)TV setting: 2-3-4)TV setting: Switch to HDMI input with AVR connection.
  • Page 10 2 2 2 2 - - - - 3 3 3 3 - - - - 7): 7): 7): 7):If the setting is correct, the following is displayed on the Termite window: [00]Start Sub CPU Log Mode **** (**** is the version of CPU.) Fig7 Termite Display on AVR Setting Here is the end of the setting.

  • Page 11: Analysis Start

    3.Analysis Start 3.Analysis Start 3.Analysis Start 3.Analysis Start 3 3 3 3 - - - - 1) 1) 1) 1) Confirmation of behavior of HDMI input/output terminals on AV AMP. Confirmation of behavior of HDMI input/output terminals on AV AMP. Confirmation of behavior of HDMI input/output terminals on AV AMP.

  • Page 12: Operation Check Of Hdmi Devices (Rx)

    Rx Failure Detection Procedure Manual Failure Detection Procedure Manual Failure Detection Procedure Manual Failure Detection Procedure Manual 3 3 3 3 - - - - 2) 2) 2) 2) Operation : check of HDMI devices(Rx) Operation : check of HDMI devices(Rx) Operation : check of HDMI devices(Rx) Operation : check of HDMI devices(Rx) Check communications between CPU and...
  • Page 13 When result of check item (4) is When result of check item (4) is ” ” ” ” In case of result of connection In case of result of connection When result of check item (4) is When result of check item (4) is In case of result of connection In case of result of connection is not ok.
  • Page 14 Check of I2C communications line Check of I2C communications line Check of I2C communications line Check of I2C communications line Check item Check item(8). (8). Check of I2C communications line: Check of I2C communications line: Check item Check item (8). (8).
  • Page 15 When the result of check item (3) is When the result of check item (3) is When the result of check item (3) is When the result of check item (3) is ”In case of result of connection of HDMI Rx is ok.” ”In case of result of connection of HDMI Rx is ok.”...
  • Page 16 When the result of check item (11) in Page12 is ”46 ” When the result of check item (11) in Page12 is ”46 ” When the result of check item (11) in Page12 is ”46 ” When the result of check item (11) in Page12 is ”46 ” Example Check registoer of TMDS Check registoer of TMDS...
  • Page 17 When result of check item (11) in Page12 is ”06 ” When result of check item (11) in Page12 is ”06 ” When result of check item (11) in Page12 is ”06 ” When result of check item (11) in Page12 is ”06 ” Check of HPD Check of HPD Check of HPD...
  • Page 18 When result of check item (11) in Page12 is ”40 or 00” When result of check item (11) in Page12 is ”40 or 00” When result of check item (11) in Page12 is ”40 or 00” When result of check item (11) in Page12 is ”40 or 00” Check of +5V voltage Check of +5V voltage Check of +5V voltage...

  • Page 19: Tx Failure Detection Procedure Manual

    Tx Tx Tx Failure Detection Procedure Manual Failure Detection Procedure Manual Failure Detection Procedure Manual Failure Detection Procedure Manual 3 3 3 3 - - - - 3) 3) 3) 3) Operation ; check of output terminal Operation ; check of output terminal Operation ;...

  • Page 20: Operation Check Of Hdmi Device(Tx)

    Example: Video signal are not output from "Monitor1" and "Monitor2" Video signal are not output from "Monitor1" and "Monitor2" Video signal are not output from "Monitor1" and "Monitor2" Video signal are not output from "Monitor1" and "Monitor2" Operation ; check of HDMI device(Tx) Operation ;...
  • Page 21 Check item(21). Check of reset for Check item (21). Check of reset for HDMI Tx HDMI Tx : : : : Check item Check item (21). Check of reset for (21). Check of reset for HDMI Tx HDMI Tx 10ms 10ms 10ms 10ms...

  • Page 22: Operation Check Between Monitor1 And Tv

    Operation ; check between Monitor1 and TV Operation ; check between Monitor1 and TV Operation ; check between Monitor1 and TV Operation ; check between Monitor1 and TV Please connect Monitor1 to TV, and confirm the following item at power on Please connect Monitor1 to TV, and confirm the following item at power on Please connect Monitor1 to TV, and confirm the following item at power on Please connect Monitor1 to TV, and confirm the following item at power on...
  • Page 23 When result of check item (23) in Page 19 is E0 When result of check item (23) in Page 19 is E0 When result of check item (23) in Page 19 is E0 When result of check item (23) in Page 19 is E0 Example Check register of EDID Check register of EDID...
  • Page 24 When result of check item (23) in Page 19 is C0 When result of check item (23) in Page 19 is C0 When result of check item (23) in Page 19 is C0 When result of check item (23) in Page 19 is C0 Check of TMDS Check of TMDS Check of TMDS...
  • Page 25 When result of check item (23) in Page19 is 80 When result of check item (23) in Page19 is 80 When result of check item (23) in Page19 is 80 When result of check item (23) in Page19 is 80 Check of TMDS/HPD Check of TMDS/HPD Check of TMDS/HPD...

  • Page 26: Operation Check Between Monitor2 And Tv

    Operation ; check between Monitor2 and TV Operation ; check between Monitor2 and TV Operation ; check between Monitor2 and TV Operation ; check between Monitor2 and TV Please connect Monitor2 to TV, and confirm the following item at power on mode of TV. Please connect Monitor2 to TV, and confirm the following item at power on mode of TV.
  • Page 27 When result of check item (30) in Page 23 is E0 When result of check item (30) in Page 23 is E0 When result of check item (30) in Page 23 is E0 When result of check item (30) in Page 23 is E0 Example Check register of EDID Check register of EDID...
  • Page 28 When result of check item (30) in Page 23 is C0 When result of check item (30) in Page 23 is C0 When result of check item (30) in Page 23 is C0 When result of check item (30) in Page 23 is C0 Check of TMDS Check of TMDS Check of TMDS...
  • Page 29 When result of check item (30) in Page 23 is 80 When result of check item (30) in Page 23 is 80 When result of check item (30) in Page 23 is 80 When result of check item (30) in Page 23 is 80 Check of TMDS/HPD(Monitor2) Check of TMDS/HPD(Monitor2) Check of TMDS/HPD(Monitor2)
  • Page 30 3 3 3 3 - - - - 4) 4) 4) 4) In case of no output from HDMI input Video In case of no output from HDMI input Video In case of no output from HDMI input Video In case of no output from HDMI input Video Example Check regiser of input TMDS status Check regiser of input TMDS status...

  • Page 31: Implemented Positions Of Devices In Flow Chart

    4.Implemented positions of devices in flow chart 4.Implemented positions of devices in flow chart 4.Implemented positions of devices in flow chart 4.Implemented positions of devices in flow chart N1602 N1602 N1602 N1602 U1601 U1601 U1601 U1601 N1802 N1802 N1802 N1802 N1302 N1302 N1302...

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