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This is Information.
1.
MODEL:
2.
SUBJECT:
3.
SYMPTOM: Defective HDMI Rx/Tx.
4.
CAUSE:
There is a possibility that IC is damaged by voltage/electric current between
devices connected with the unit. (AVR-4311 and AVR-A100 are reissues of
the corrected manual. AVR-4310 and AVR-3310 newly made the manual.)
5.
DETAILS:
When HDMI function of unit does not work properly, please confirm HDMI
"Rx-Tx" failure by the following HDMI Rx-Tx Failure Detection Procedure
Manual. After you confirmed, please exchange defective parts or section.
HDMI Rx-Tx Failure Detection Procedure Manual:
(a) AVR3313_HDMI Rx-Tx Failure Detection Procedure Manual
ver.1.00.pdf(EN)
(b) AVR2313_HDMI Rx-Tx Failure Detection Procedure Manual
ver.1.00.pdf(EN)
(c) AVR2113_HDMI Rx-Tx Failure Detection Procedure Manual
ver.1.00.pdf(EN)
(d) AVR1913_HDMI Rx-Tx Failure Detection Procedure Manual
ver.1.00.pdf(EN)
Service Information
AVR-3313CI BKE3, AVR-3313 BKE2, SPE2 and SPE1C,
AVR-2313CI BKE3, AVR-2313 BKE2 and SPE1C,
AVR-1913 BKE3, AVR-2113CI BKE3, AVR-2113 BKE2
AVR-2113 SPE1C, AVR-1613 BKE3, AVR-1713 BKE3,
AVR-1713 BKE2, SPE1C, and BKE1C, AVR-1723 SPE1C,
AVR-1723 BKE1C, AVR-4311CI BKEU and BKEC,
AVR-4311 BKE2, SPE2 and SPE1C, AVR-A100 BKE3,
AVR-A100 BKE2 and BKE1C, AVR-4310CI BKEU,
AVR4310CI BKEC, AVR-4310 BKE2 and SPE2,
AVR-3310CI BKEU and BKEC, AVR-3310 BKE2, SPE2
AVR-3310 SPE1C, AVR-990BKE3
Issue of HDMI Rx-Tx Failure Detection Procedure Manual.
Page 1/2
D&M Holdings, Inc.
REF. NO:DZ12-056
DATE:27 July 2012
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Related Manuals for Denon AVR-3313CI BKE3
Summary of Contents for Denon AVR-3313CI BKE3
- Page 1 REF. NO:DZ12-056 DATE:27 July 2012 This is Information. MODEL: AVR-3313CI BKE3, AVR-3313 BKE2, SPE2 and SPE1C, AVR-2313CI BKE3, AVR-2313 BKE2 and SPE1C, AVR-1913 BKE3, AVR-2113CI BKE3, AVR-2113 BKE2 AVR-2113 SPE1C, AVR-1613 BKE3, AVR-1713 BKE3, AVR-1713 BKE2, SPE1C, and BKE1C, AVR-1723 SPE1C,...
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Page 2: Confidentiality Notice
(e) AVR1613_1713_HDMI Rx-Tx Failure Detection Procedure Manual ver.1.00.pdf(EN) (f) AVR4311_A100_HDMI Rx-Tx Failure Detection Procedure Manual ver.1.20.pdf(EN) (g) AVR4310_HDMI Rx-Tx Failure Detection Procedure Manual ver.1.00.pdf(EN) (h) AVR3310_HDMI Rx-Tx Failure Detection Procedure Manual ver.1.00.pdf(EN) Model Ref. No. Part No. Part Name Remarks AVR3313 IC121 23681012760AS ADV7850KBCZ-5 HDMI Rx... - Page 3 AVR3310 HDMI "Tx" Failure Detection Procedure Manual Ver. 1.00 =============================================================== This material is an analysis procedure manual to determine immediately whether HDMI-related troubles are due to the failure of HDMI Tx device with models above. Make sure to check the flow chart in this material from the beginning in sequence.
- Page 4 Modification history Date Ver. Change Point Page Prep. 2012/7/5 1.00 First edition T.Namai...
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Page 5: Prior Check
1.Prior Check Check item (0): Check of HDMI connector (picture is AVR-3310) Open the top cover of AVR, and check the state of HDMI pins. There are deformed pins. Check whether there are deformed pins or not. There are no deformed pins. Replace the HDMI connector. - Page 6 2. HDMI Tx Register Check Preparation 2-1.Required Equipment 1) Product to be checked 2) HDMI connection-compatible TV (* Do not use a HDMI-compatible PC monitor.) 3) Windows PC 4) Serial communications application “Termite.exe” (Download and install it from http://www.compuphase.com/software_termite.htm) 5) HDMI cable 6) RS-232C straight cable 2-2.Connection Method As shown in Fig 1,...
- Page 7 2-3.Setting Method 2-3-1)Setting of PC: Start the serial communications application Termite.exe. Start Termite.exe, and click on “Settings.” Fig 2. Screen after Termite Starts 2-3-2): The serial port setting window is displayed. Make settings as shown in Fig 3, and click on “OK” button. Port Configuration Port: Select COM port of PC Baud rate:19200bps...
- Page 8 2-3-3):Click on “Click to connect” button of Termite to start communications. When the connection succeeds, the button display is changed as shown in Fig 4. Display changes. Fig4. Button Display Change on Communications Start 2-3-4)TV setting: Switch to HDMI input with AVR connection. 2-3-5)AVR setting Turn on the power, and press and hold “STATUS”...
- Page 9 2-3-6):If the setting is correct, the following is displayed on the Termite wind [00]Start Sub CPU Log Mode **** (**** is the version of Sub CPU.) Fig7. Termite Display on AVR Setting Here is the end of the setting. 2-3-7): Command Transmission Method Input a command in the transmission command input section, and click on the transmission button for command transmission.
- Page 10 3.Analysis Start Check Item (1). Check of defective no output video port. 3-1) Please set up "System Setup→Manual Setup→HDMI Setup→Monitor Out" and please confirm to output Monitor1" and "Monitor2" properly. SKIP Go to Check item (2) in Page 7.
- Page 11 Check item (2). Check register values of HPD and RSENSE of HDMI Tx: 3-2) Transmit the command “i 0072 0042 0001” from Termite.exe, and check returned values Example 00 or Other Transmitted Returned value If normal, F0 is returned. * If the set and TV are not connected via HDMI, correct register values cannot be checked.
- Page 12 Example 3-3) When result of check item (2) in Page 8 is E0 Check item (3). Check of monitor EDID: i 00F2 0000 0100 Transmit the command “i 00F2 0000 0100” from Termite.exe. Are the first 8 bytes of the returned value “00FFFFFFFFFFFF00”? If normal, the first 8 bytes are 00FFFFFFFFFFFF00.
- Page 13 When result of check item (2) in Page 7 is C0 3-4) Check item (6). Check of TMDS (HDMI Tx side): Check item (7). Check of TMDS (HDMI connector side): Is the voltage of 32/33/35/36/39/40/42/43 pin of Are the voltages of 1/3/4/6/7/9/10/12 pins of HDMI HDMI Tx (IC701) 3.3 V? connector (JK701) the same as the voltages of For the voltage, measure the voltage of pin of the...
- Page 14 When result of check item (2) in Page 7 is A0 3-5) Check item (8). Check of HPD (HDMI Tx side): Check item (9). Check of HPD (HDMI connector side): Is the voltage of 30 pin of HDMI Tx (IC701) "H" (3 V Is the voltage of 19 pin of HDMI connector (JK701) the to 5 V)? same as 30 pin checked with the check item (7)?
- Page 15 3-6) When result of check item (2) in Page 7 is 00 or Example: Check item (10). Check of communications between HDMI Tx and Sub CPU: Transmit the command “i 0072 0000 0001” from Termite.exe. Is the returned value “02”? If normal, "02"...
- Page 16 Check item (13). Check of reset for HDMI Tx: Can the RESET waveform as shown in the figure with 38 pin of HDMI Tx (IC701) be 3.3V 3.3V recognized on power on? ≒10ms ≒10ms RESET circuit (TR705 peripheral circuit) or HDMI Tx (IC701) is defective.
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