Samsung M1 Series User Manual
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Samsung M1 Series User Manual

Samsung M1 Series User Manual

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User guide
Thank you for purchasing this Samsung product.
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Summary of Contents for Samsung M1 Series

  • Page 1 User guide Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No. To directly go to the page that provides instructions on how to use the manual for visually impaired users, select the Learn Menu Screen link below.

  • Page 2: Table Of Contents

    (M1/M7/M8/G7/G8/G9/S9 Series / Odyssey Ark) 95 Using the Game Bar 20 About the Remote Control (M5 Series) Product Viewing Connecting the Samsung Smart Remote to the Product 101 Product-Viewing Support Functions About the Ark Dial Picture and Sound 24 Connecting the Ark Dial to the product...
  • Page 3 Troubleshooting 139 Read Before Using the Internet Function 141 Read Before Playing Photo, Video, or Music Files Picture Issues 151 Read Before Using Bluetooth Devices 154 The screen is flashing or has become dark 152 Licences & Other Information 154 The picture is not bright, or the picture colors do not look 153 Installing the Software clear 155 The picture colors look like black and white or do not look...
  • Page 4 Network Issues 167 Wireless network connection failed. Unable to connect to a 174 Voice recognition does not work with the Samsung Smart wireless access point. Unable to connect to the network. Remote unlike other features. There is no response even if the Voice Assistant button is pressed.
  • Page 5 Accessibility Guidance 177 The Product narrates the screen events in voice-over. 178 Q & A Learn Menu Screen Diagnosing Product operational issues 184 Using the Remote control 179 Self Diagnosis 186 Using the Accessibility Menu 181 Reset Smart Hub 192 Using the Product with Voice Guide on 181 Reset picture 194 Using Smart Hub 181 Reset sound...

  • Page 6: Connection Guide

    Guide Learn how to use various features. Connections You can get access to the network by using a LAN cable or wireless access point. Using various connectors, you can also connect external devices. Connection Guide You can view detailed information about external devices that can be connected to the Product. (left directional button) Connected Devices Connection Guide...

  • Page 7: Connecting To The Network

    Connecting to the network You can get access to the network through your Product. (left directional button) Settings All Settings Connection Network Open Network Settings Try Now Configure network settings to connect to an available network. Establishing a wireless network connection (left directional button) Settings All Settings...
  • Page 8 The image on your Product may differ from the image above depending on the model and geographical area. If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID). If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or...
  • Page 9 Turning this feature on may allow other IP control devices to control your Product. We recommend turning this feature on only if an authorized third-party custom controller is installed and configured specifically for a Samsung Product and if your Wi-Fi network is password protected.

  • Page 10: Displaying Your Mobile Device Screen On The Product

    Displaying your mobile device screen on the Product You can watch the screen of your mobile device on the Product screen through Smart View, Apple AirPlay or Tap View. When you start screen sharing with a mobile device (Smart View Apple AirPlay View), the Product screen switches to the...
  • Page 11 Music Wall screen. This function may not be supported depending on the model. This function is available in Samsung mobile devices with Android 8.1 or higher. When the Product is in power saving mode, the Tap View feature is not available.

  • Page 12: Switching Between External Devices Connected To The Product

    Product is automatically switched to the output of the device or you can configure universal remote control for the device automatically. For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote Setup."...

  • Page 13: Using Additional Functions

    For more information about SmartThings , refer to "Using SmartThings." • Samsung TV Plus When the product is connected to a network, popular programs or theme-specific highlights are provided for viewers 24 hours a day. A programming schedule for Samsung TV Plus is also provided to let you know when to tune in.
  • Page 14 Register an external device, and control both the product and the external device with a single remote control. This function may not be supported depending on the model or geographical area. For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote Setup."...

  • Page 15: Connection Notes

    Connection Notes When connecting an external device, note the following: The types, names, locations and number of supported ports may differ, depending on the Product. Refer to the external device's operating manual when connecting it to the Product. The number of external device connectors, and their names and locations may differ with the manufacturer.
  • Page 16 – If you select the Later button, the menu is closed and the connected device name remains Unknown. You can manually change the device name later. For details on how to manually set a device name, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote Setup." Connection notes for USB Type-C This function is available only in M1/M7/M8 series.

  • Page 17: Connection Notes For Computers

    Connection notes for computers • For resolutions supported by the Product, refer to the Product user manual from the Samsung Electronics website at https://www.samsung.com. • If you want to connect your PC and Product wirelessly, both of them must be connected to each other on the same network.

  • Page 18: Remote Control And Peripherals

    Remote Control and Peripherals You can control Product operations with your Samsung Smart Remote. Pair external devices, such as a keyboard, for ease of use. About the Samsung Smart Remote (M1/M7/M8/G7/G8/G9/S9 Series / Odyssey Ark) Learn about the buttons on the Samsung Smart Remote.
  • Page 19 In standby mode, press any button on the remote control to turn on the screen. The functions related to the broadcast and channel are available only in some apps or external devices. Use the Samsung Smart Remote less than 6 m from the Product. The usable distance may vary with the wireless environmental conditions.

  • Page 20: About The Remote Control (M5 Series)

    About the Remote Control (M5 Series) Learn about the buttons on the Remote Control. Button Description (Power) Press to turn the Product on or off. You can access Settings menu / virtual numeric pad / Option pad / SmartThings / Connected Devices directly.
  • Page 21 For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote Setup." To use the Remote Control to control a compatible external device that does support HDMI-CEC (Anynet+), connect the device to an HDMI port on the Product using an HDMI cable.

  • Page 22: Connecting The Samsung Smart Remote To The Product

    Connect the Samsung Smart Remote to your Product to operate the Product. When you turn on the Product for the first time, the Samsung Smart Remote pairs to the Product automatically. If the Samsung Smart Remote does not pair to the Product automatically, point it at the front of the Product, then press and hold the buttons simultaneously for 3 seconds or more.

  • Page 23: About The Ark Dial

    About the Ark Dial Learn about the buttons on the Ark Dial. Use the Ark Dial to freely change the screen settings or switch the mode, without having to hold the remote control. Use the Ark Dial to access the Ark Dial Menu. Button Description (Solar...

  • Page 24: Connecting The Ark Dial To The Product

    Connecting the Ark Dial to the product Connect the Ark Dial to your product to operate the product. When you turn on the product for the first time, the Ark Dial pairs to the product automatically. If a connection is not established automatically, direct the Ark Dial at the front of the Product and press (Return) and (Ark Dial...
  • Page 25 About the Ark Dial Menu From the Ark Dial Menu, press the Down key on the Ark Dial to access the Ark Dial Guide. Use the Ark Dial Guide to find out about the useful features of the Ark Dial. Items Description Quick Settings...

  • Page 26: Controlling External Devices With A Samsung Remote Control - Using The Universal Remote Setup

    Control the Product and connected external devices with a Samsung remote control. (left directional button) Connected Devices Universal Remote Setup You can control all external devices connected to the Product using a single Samsung remote. Run the Universal Remote Setup menu to register external devices.

  • Page 27: Learn How To Use Ark Dial

    Learn how to use Ark Dial You can learn how to use Ark Dial. (left directional button) Settings Support Ark Dial Guide Use the useful features of Ark Dial. This function is only supported for the Odyssey Ark. If you press on the Ark Dial, you can access the following menu items: Quick Settings,...

  • Page 28: Using Anynet+ (Hdmi-Cec)

    You can configure the Product's Universal Remote to control third-party cable boxes, Blu-ray players, and home theaters that do not support HDMI-CEC. For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote Setup."...

  • Page 29: Controlling The Product With A Keyboard, Mouse, Or Gamepad

    Controlling the Product with a Keyboard, Mouse, or Gamepad Connecting a keyboard, mouse, or gamepad to make it easier to control the Product. (left directional button) Settings All Settings Connection External Device Manager Input Device Manager Try Now Try Now You can connect a keyboard, mouse, or gamepad to control the Product easily.

  • Page 30: Using The Keyboard And Mouse

    Using the keyboard and mouse Button Description Directional keys Use to navigate the menu, or move the focus to highlight items on the Home Screen. Enter key Selects or runs a focused item ESC key Returns to the previous screen Number Keys Enter numbers F1 key...
  • Page 31 Using the Gamepad Check the supported gamepads. Try Now This function may not be supported depending on the model or geographical area. Manufacturer Controllers Connection Force feedback Xbox Series X/S controller Xbox One S controller Microsoft Xbox 360 controller Xbox Elite Wireless Controller Series 2 Xbox Adaptive controller Dualsense Edge Sony...
  • Page 32 Some keys are not available on this product depending on controller. Force feedback : "Not support" (This product can’t support force feedback.) "-" (Controllers don’t have force feedback function.) * This product will support only XInput mode for the supported gamepads. * Xbox controllers may require firmware updates.

  • Page 33: Using The Controller

    Using the controller Button Description Left joystick and dpad 4 way navigation • Up / Down : Volume control (Up / Down) • Left / Right : Channel control (Up / Down) on Product screen Right joystick • Select (press): Mute the sound A button or X button (Sony Only) Enter (OK) B button or O button (Sony Only)

  • Page 34: Entering Text Using The On-Screen Virtual Keyboard

    Entering Text using the On-Screen Virtual Keyboard Use the virtual keyboard to enter text on your Product. The image on your Product may differ from the image above depending on the model and geographical area. Recommended text When you type a word you want to use as a search term, this function displays related suggestions from which you can choose one.

  • Page 35: Entering Text Using The Remote Control's Microphone And The On-Screen Virtual Keyboard

    When the virtual keyboard is on the screen, press and hold the button on the Samsung Smart Remote, speak into the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the screen as text.

  • Page 36: Smart Features

    Some Smart Hub services are paid services. To use smart functions, you should connect to a network, agree to the terms and conditions, and log in with your Samsung account.
  • Page 37 Go to the Samsung Account screen to create a new account or sign out of your account. For more information, refer to "Using a Samsung account." Search Search for channels, programs, movies, and apps offered by Smart Hub. To use the Search service, make sure the Product is connected to a network.
  • Page 38 Controller and audio device for playing games. This function may not be supported depending on the model or geographical area. For more information about Game, refer to "Using Samsung Gaming Hub." Home View a variety of TV programs. Install various apps offered by Smart Hub, such as video, music and sports apps, and use the apps from the Product.
  • Page 39 Launching Smart Hub automatically (left directional button) Settings All Settings General & Privacy Start Screen Option Start with Smart Hub Home Try Now Enabling Start with Smart Hub Home automatically launches Smart Hub when the Product is turned on. Navigate to this option to enable or disable the feature.
  • Page 40 Automatic casting in Multi View (left directional button) Settings All Settings General & Privacy Start Screen Option Autorun Multi View Casting Try Now Casting YouTube content from the mobile device automatically displays the content on Multi View. It is available on the screen for any broadcast, external device, or app that supports Multi View. This function may not be supported depending on the model.

  • Page 41: Using Ambient Mode

    Using Ambient Mode Learn about the functions available in Ambient mode. left directional button Ambient Try Now Set your Product to display a photo or content you desire when the Product is not used. This function may not be supported depending on the model. Press the button in Ambient...
  • Page 42 Function and content preview Select a preferred content and a preferred background and set them as your Ambient mode. While in Ambient mode, press the Select button and then the Up directional button on the remote control to view the content details. You can use the SmartThings app on a Mobile Device to select a desired content and change the settings.
  • Page 43 • Edit Customize the settings to suit your preferences. Available functions may not be supported depending on the model or content. – Weather Filter You can add a weather effect to content. – Time Filter You can select any background time format for content. –...
  • Page 44 • My Album Allows you to set a photo stored in your mobile device or Samsung Cloud as the wallpaper of the Ambient mode screen. To import photos from your mobile device or Samsung Cloud, use the SmartThings app on your mobile device.
  • Page 45 • Background Theme Allows you to select a background theme provided by Samsung. Take a picture of a wall using the SmartThings app on your mobile device to create a custom background theme. When you use this function, there may be a delay in image transmission and optimization depending on network conditions.
  • Page 46 The image on your Product may differ from the image above depending on the model and geographical area. Ambient Screen Options Following Ambient mode options are configurable: This menu can be found at the bottom of the Ambient home. To configure the option settings, scroll down to the far bottom.

  • Page 47: About The Daily+ Home Screen

    About the Daily+ Home screen Offers a variety of practical apps, including a home workout app, video chat app and remote medical service app, allowing you to conveniently experience different lifestyles at home. left directional button Daily+ This function may not be supported depending on the model or geographical area. The image on your Product may differ from the image above depending on the model and geographical area.

  • Page 48: Using Samsung Gaming Hub

    Using Samsung Gaming Hub Gamestream a wide variety of games right on your Product through Samsung Gaming Hub. Connect your controller through Bluetooth or USB. left directional button Games This function may not be supported depending on the model and countries.
  • Page 49 Game list Purchase games or subscribe to service offered by the Samsung Gaming Hub. Select a game to view the game details. Installation of related apps is required to run some games. The image on your Product may differ from the image above depending on the model and geographical area.

  • Page 50: Using The Home Function

    Using the Home Function View a variety of TV programs. Install various apps offered by Smart Hub, such as video, music and sports apps, and use the apps from the Product. left directional button Home The image on your Product may differ from the image above depending on the model and geographical area. For You The app makes personalized recommendations based on the user’s viewing experience.

  • Page 51: About The For You Home Screen

    About the For You Home Screen This screen makes personalized recommendations based on the user’s viewing experience. left directional button Home For You The image on your Product may differ from the image above depending on the model and geographical area. Recent Access your last watched TV program, app or last used input source.
  • Page 52 List Edit • Moving an item on the Home Screen From the end of the list, select List Edit. Move the focus to the app to relocate, and press the down directional button on the remote control. Select Move from the option menu. Use the left or right button to reposition the app and then press Select.
  • Page 53 The loading time it takes to start watching YouTube 8K Content may vary depending on the Internet bandwidth or Internet access speed you are using at that time. In the future, depending on the operation policy of Samsung and YouTube services, whether YouTube 8K content is recommended through the Home screen may vary.

  • Page 54: About The Live Home Screen

    The image on your Product may differ from the image above depending on the model and geographical area. On Now Display a list of TV programs or Samsung TV Plus content items currently being aired. This function may not be supported, depending on the input signal and settings.

  • Page 55: About The Apps Home Screen

    About the Apps Home Screen Download and run various apps from Smart Hub. left directional button Home Apps You can enjoy a wide range of content, including video, music, sports and game apps by installing the corresponding apps on your Product. To use this feature, the Product must be connected to the network.

  • Page 56: Installing An App

    Installing an app Move to the app you want to install, and then press the Select button. The detailed information screen appears. Select Install. When the installation is complete, the Open menu appears. Select Open to run the app immediately. You can view installed apps on the Settings screen.
  • Page 57 Managing installed apps To manage installed apps, access Settings. App Settings can be found at the bottom of the Apps screen. To access Settings, scroll down to the bottom. The image on your Product may differ from the image above depending on the model and geographical area. Removing an app 1.
  • Page 58 Locking and unlocking apps 1. Select an app to lock or unlock. 2. Select Lock/Unlock. The selected app is locked or unlocked. To lock or unlock an app, enter the PIN. The default PIN is "0000." You can set the PIN in (left directional button) Try Now Settings...

  • Page 59: About The Menu Home Screen

    About the Menu Home Screen Manage external devices connected to the Product, and configure settings for various functions available on the Product. left directional button Menu The image on your Product may differ from the image above depending on the model and geographical area. Notification You can view a list of notifications for all events that occur on your Product.
  • Page 60 Connected Devices Select an external device that is connected to the Product. For more information, refer to "Switching between external devices connected to the Product." Settings Move the focus to the Settings menu to display quick setting options below the menu. Quick Settings can be used to quickly configure frequently used features.
  • Page 61 • Bluetooth Devices Connect your Product to Bluetooth speakers. This can be done by selecting Bluetooth Devices to automatically search for Bluetooth audio devices. Connecting Bluetooth speaker may not be supported depending on the model or geographical area. • Brightness Easily configure the screen settings: Brightness, Contrast, Sharpness, Color Tint...
  • Page 62 Control, Wi-Fi and Bluetooth on the devices, and ensure that the devices are connected to the same wireless network and logged in with the same Samsung account. This function may not be supported depending on the model or geographical area.
  • Page 63 • Digital Output Audio Format You can select an output format for digital audio. Note that the Dolby Digital+ option is only available via HDMI (ARC) for external devices that support the Dolby Digital+ format. HDMI (ARC) is supported by some models. Check the HDMI port name of the purchased product's model. These functions may not be supported depending on the model or geographical area.

  • Page 64: Using A Samsung Account

    Terms & Privacy after logging in to your Samsung account. Follow the instructions on your Product screen to create or log in to a Samsung account. Samsung account can be used on Product, mobile device, and website with one ID.
  • Page 65 View Details. • Remove Account You can delete an account from the Product. Although you have deleted your Samsung account from the Product, you are not unsubscribed. To unsubscribe from your Samsung account, visit the Samsung accounts website (https://account.samsung.com). •...

  • Page 66: Using Workspace

    Download the Easy Connection to Screen PC app from http://smsng.co/easy and then install it on your PC. Log in with the same Samsung account for both Product and PC. When the PC is turned on and connected via the network, Workspace's Home Screen displays the PC.
  • Page 67 Connecting a Remote PC left directional button Daily+ Workspace Windows PC Manual Connection Try Now left directional button Daily+ Workspace Remote Login Try Now Provides Remote Desktop Connection (RDP) for remotely connecting to a PC running on Windows and Virtual Network Computing (VNC) for a PC running on Mac.
  • Page 68 Enter the required settings for connecting the computer remotely. The image on your Product may differ from the image above depending on the model and geographical area. PC/Profile Enter the IP address or profile of the PC you want to connect to. •...
  • Page 69 Username Enter the Username of the computer. How to check the Username: • Windows OS: Control Panel User Account Control • Mac OS: System Preferences Users & Groups Password Enter the password for the login account. For use of PIN, do not enter PIN but the specified password of the computer. Playing Multimedia Content on a Remote PC When you move the mouse cursor to the top of the screen after accessing a remote computer, the top bar appears.

  • Page 70: Using Microsoft

    Control, Wi-Fi and Bluetooth on the devices, and ensure that the devices are connected to the same wireless network and logged in with the same Samsung account. This function may not be supported depending on the model or geographical area.

  • Page 71: Using Web Service

    ID and password without biometric authentication on mobile devices. For this purpose, you must be signed in to your Samsung account. The password is encrypted to be safely stored on your Product.

  • Page 72: Using Tv Access

    Using TV Access By mirroring, you can watch TV from the Product screen. Select and mirror the desired TV to view the TV content from the Product screen. (left directional button) Connected Devices TV Access This function may not be supported depending on the TV model. Connecting to a TV Select TV Access...

  • Page 73: Using The User Guide

    Open User guide You can view the embedded User guide that contains information about your Product's key features. You can download a copy of the User guide from Samsung's website to view or print on your PC or mobile device (https:// www.samsung.com).
  • Page 74 (Index) Select a keyword to navigate to the relevant page. This function may not be supported depending on the model or geographical area. Device Care Optimize and diagnose the condition of your Product. You can check and clean your storage space, diagnose problems or request technical support.

  • Page 75: Using The Internet

    Internet function more easily after connecting a keyboard and mouse. You can scroll webpages with the directional button on the Samsung Smart Remote or Remote Control. The webpages may differ from those on a PC. Before using the Internet, refer to "Read Before Using the Internet Function."...

  • Page 76: Using Smartthings

    Using SmartThings It allows the Product to connect and control the detected various devices in the same space. (left directional button) Connected Devices SmartThings Try Now Try Now left directional button Daily+ SmartThings Try Now Try Now You can control the devices registered to the SmartThings cloud and devices directly connected to this product with a remote control.
  • Page 77 For details on SmartThings devices, access https://www.smartthings.com/products. SmartThings devices SmartThings devices can also be controlled from the mobile app. For a detailed list of supported devices, visit www.samsung.com. This function may not be available depending on the external device. From the...
  • Page 78 (left directional button) Connected Devices Use the SmartThings Hub features Try Now Use the SmartThings Hub features on various Samsung products to connect IoT devices (e.g., light bulbs, plugs, or sensors) that are supported by SmartThings. (left directional button) Connected Devices...
  • Page 79 Register and manage devices via SmartThings Try Now Registering peripheral devices of the Product When there is a device detected near the Product, a registration pop-up appears on the Product screen. When there is no device detected, the pop-up may not appear. To connect a Bluetooth device, make sure that the device has been paired.
  • Page 80 Use the screen's sensors via SmartThings Try Now When you activate the sensor, you can see the sensor device on the SmartThings Device tab. You can create various IoT scenarios with Product without purchasing a separate IoT sensor. (left directional button) Connected Devices SmartThings Settings...

  • Page 81: Playing Pictures/Video/Music

    "Read Before Playing Photo, Video, or Music Files." Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files. You can use the following functions on the media content list screen of a storage device.
  • Page 82 Playing multimedia content on a PC or mobile device Select a device with media content in (left directional button) Connected Devices Sources. The media content list in the device appears. Select a media content item from the list. The selected content is played. The content may not be played depending on the encoding method or file format.

  • Page 83: Buttons And Functions Available While Playing Multimedia Content

    Listening to your mobile device sound through the Product speaker using Sound Mirroring Enjoy listening to music in your living space. Visualizations are generated on your Product that alter and respond to the frequency of your music. Search for and connect to your Product from the (Bluetooth) device list on your mobile device.
  • Page 84 • Move to a specific playback section, move up the focus on the playback bar, and then select one of the five thumbnails. This function may not be supported depending on the file format. • Stop Stop the contents being played. •...
  • Page 85 • 360 Auto Rotation Automatically adjusts the video's viewing angle by analyzing the amount of image changes during playback of a video file that provides a 360-degree view. When this function is started, the rotation starts in a short time. When 360 Auto Rotation is focused, press the Select button to change to the following modes:...
  • Page 86 • Picture Off Plays music files with the screen off. • Screen Fit Fits a photo to the screen. • Rotate left Rotate right Rotates a photo left or right. • Zoom Zooms in a photo. • Background Music Pauses or resumes the background music while the Product displays photos. This function is available after enabling the Background Music option.

  • Page 87: Using Multi View

    Using Multi View You can view multiple content items through Multi View. (left directional button) Settings Multi View Try Now This function may not be supported depending on the model. Game Mode, VRR, and Cloud Games are not supported while in Multi View mode.
  • Page 88 • Content You can view the currently displayed app or source. After selecting a content item, you can control the screen or change the app and source. • Maximize View the selected screen in full screen mode. • Return to Multi View Reduce the maximized screen to the original size, and return to the Multi View.
  • Page 89 This function can be started or stopped by pressing the button on the Samsung Smart Remote. The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area. This function operates only by external devices, or apps that support Multi View.

  • Page 90: Using Bixby

    Bixby is available only when the Product is connected to the network. To use Bixby, you must register and sign in to your Samsung account. Some functions may not be supported if you are not signed in to your Samsung account.
  • Page 91 Press the Select button to go to the Discover Bixby screen. The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area. - 91 -...
  • Page 92 The image on your Product may differ from the image above depending on the model and geographical area. My Profile Log out after going to the My Profile screen. If you are signed out of your Samsung account, select My Profile to sign in. Tutorials The pop-up window on using Bixby appears.
  • Page 93 • Language and voice style You can change Bixby's language and voice style. The languages of the Product and other apps will not change. Bixby only supports some languages. This function may not be supported in Bixby depending on the language selected. •...
  • Page 94 Read Before Using Bixby • The supported voice interaction languages and features may differ depending on the geographical area. • If the language set differs from the language of your country, some features are not available. • Bixby is available only when the Product is connected to the network. •...

  • Page 95: Using The Game Bar

    All Settings Game Game Mode) is Auto, press and hold the button on your Samsung Smart Remote to start the Game Bar. Try Now Learning about the Game Bar The image on your Product may differ from the image above depending on the model and geographical area.
  • Page 96 Game Bar menu • Game Genre Specify the Game Picture Mode according to the current game genre. To customize the picture quality, select Custom 1 Custom • Virtual Aim Point You can see the virtual aim point on the screen. •...
  • Page 97 • Minimap Zoom Use the directional buttons and Select button on the remote control to zoom in on specific areas of the game screen and adjust the zoom rate. For the Minimap supported resolution, refer to the table below. Game Bar Screen Ratio Resolution set in PC 2560 x 1080 (60 Hz) 2560 x 1080 (120 Hz)
  • Page 98 • Response Time Accelerate the panel response rate for more vivid and natural video. When you increase the values for Judder Reduction in Game Motion Plus Settings (Game Bar More settings Game Motion Plus Settings), the input lag increases. This function may not be supported depending on the model or geographical area. •...
  • Page 99 Setting the Super Ultra Wide Game View Set your PC Screen resolution to match the selected Screen Ratio in the Game Bar before activating the Super Ultra Wide Game. Check if the game supports Ultra Wide resolution (21:9). If the Product is connected to a computer and Game Mode is set to either or Auto, the wide screen (21:9) is activated...
  • Page 100 Changing the Super Ultra Wide Screen position When playing a game at the Super Ultra Wide resolution, you can adjust the game screen position to suit your preferences. At the Super Ultra Wide resolution, use the (channel) buttons to move the screen position to the top, center, or bottom.

  • Page 101: Product Viewing

    Product Viewing You can use convenient features while watching Product. Product-Viewing Support Functions Use the functions that are available while watching Product. Setting the functions for the service provider (left directional button) Settings All Settings General & Privacy Broadcasting Service Provider Try Now Enable or disable the broadcast service provider feature.

  • Page 102: Picture And Sound

    Analyzes ambient noise and provides optimal sound depending on the noise. This function is available only when the microphone switch of the Product is active and the sound output is set to Product Speaker, or the Samsung Soundbar interlinked with Adaptive Picture function is connected.
  • Page 103 • Adaptive Sound Pro Provides optimized sound quality by analyzing the viewing space and the acoustic components of the content. This function can be used only when the microphone switch at the bottom of the Product is active and the sound output is set to Product Speaker.

  • Page 104: Adjusting The Picture Quality

    Adjusting the Picture Quality Change the Picture Mode and adjust Expert Settings. Choosing a picture mode (left directional button) Settings All Settings Picture Picture Mode Try Now You can select the Picture Mode that provides the best viewing experience. Entertain Graphic are supported only when you change the external device name to PC in PC mode.

  • Page 105: Configuring Advanced Picture Settings

    Configuring advanced picture settings (left directional button) Settings All Settings Picture Expert Settings Try Now Configure the screen settings to your taste by using the following functions: Some Expert Settings features may not be supported depending on the PC input, source devices connection, using Apps and Eye Care operation.
  • Page 106 HDR Tone Mapping Try Now • Automatically adjusts the brightness with tone mapping processing according to the HDR content information. This function may not be supported depending on the model. • Color Tone Try Now Select an appropriate color tone, according to the viewing situation. This function may not be supported depending on the model.
  • Page 107 Smart Calibration Try Now • Automatically adjust the picture quality of a movie to obtain the quality intended by the movie producer. This function may not be supported depending on the model or geographical area. To use this function, use a Smartphone that is compatible with the function. The list of compatible models is shown below.

  • Page 108: Changing The Picture Size And Position

    Settings All Settings Picture Picture Size Settings Try Now These functions may not be available on Samsung TV Plus and some applications. • Picture Size Try Now Customize the size of the picture displayed on the Product. Supported picture sizes differ with the input signal.

  • Page 109: Setting The Viewing Environment For External Devices

    Game Mode This function may not be supported depending on the model. The screen may shake somewhat. When you press and hold the button on the Samsung Smart Remote for 1 second or more in Game Mode, the Game Bar appears.
  • Page 110 Change Virtual Aim Point (left directional button) Settings All Settings Game Virtual Aim Point Show a virtual aim point on the center of the screen. This function may not be supported depending on the model. Setting the Surround Sound (left directional button) Settings All Settings Game...
  • Page 111 Configure Game Motion Plus Settings (left directional button) Settings All Settings Game Game Motion Plus Settings Try Now You can configure the Game Motion Plus settings. This function may not be supported depending on the model. • Game Motion Plus Turn on this function to obtain a softer and clearer picture quality when playing a role-playing game (RPG) or adventure game which involves many dynamic scenes.
  • Page 112 Setting the Display Mode in Portrait Screen (left directional button) Settings All Settings Game Display Mode in Portrait Screen Set the display mode to use on the portrait screen. This function may not be supported depending on the model. If the screen is not displayed in the specified orientation, change the display orientation from the PC. Using Cable/Satellite Box Power Off Sync (left directional button) Settings...
  • Page 113 This function may not be supported depending on the model or geographical area. For more information about the resolution, refer to the user guide. You can download the user guide from Samsung Electronics' website (https://www.samsung.com) and read it digitally, or you can print hard copy.
  • Page 114 To switch the mouse, connected to the product, between multiple PCs connected to the product, ensure the ESB (Easy Setting Box) software is installed on the PCs. Details on how to install and use ESB can be found at www.samsung.com.

  • Page 115: Configuring A Sound Mode And Expert Settings

    Configuring a Sound Mode and Expert Settings Change the Sound Mode and adjust Expert Settings. Choosing a sound mode (left directional button) Settings All Settings Sound Sound Mode Try Now You can select the available sound mode that you prefer for a content type or your listening environment. When an external device is connected, Sound Mode may change accordingly.
  • Page 116 Digital Output Audio Format Try Now • Select a digital audio output format. If you select Auto, the audio output mode automatically changes to the mode supported by the connected soundbar or A/V receiver. If you select the Pass-Through option, audio data is output with no processing. This function is available when the input source is HDMI and the receiver is connected via HDMI-ARC.

  • Page 117: Using The Sound Support Functions

    If the soundbar is connected to the Product via both HDMI and Optical, HDMI may be selected first even if you select Optical. External speakers may not be controlled with the Samsung Smart Remote. When an external speaker is enabled, some sound menus are not supported.
  • Page 118 When the call is ended, the Buds automatically connects to the Product. This feature is supported only when the Product and mobile phone are connected to the same Samsung account. If the Galaxy Buds is disconnected while listening to Product sound with the Buds, the Product sound is muted.
  • Page 119 This feature may not be supported, depending on your Product model and Samsung audio device. If you set a Samsung wireless audio device as a device for wireless symphony, it is possible to set a position. Position setting may not be supported, depending on the Samsung wireless audio device.

  • Page 120: System And Support

    System and Support You can configure system and support settings, such as clock, timers, energy usage and software updates. Using the Time Functions and the Timers Set the current time and use the timer function. (left directional button) Settings All Settings General &...
  • Page 121 Setting the clock manually (left directional button) Settings All Settings General & Privacy System Manager Time Clock Clock Mode Manual When Clock Mode is set to Manual, you can directly enter the current date and time. Select the Date Time using the directional buttons on the remote control.

  • Page 122: Using The Power And Energy Saving Functions

    Using the Power and Energy Saving Functions Reduce the Product's energy consumption. Reducing the energy consumption of the Product (left directional button) Settings All Settings General & Privacy Power and Energy Saving Try Now Reduce energy consumption by changing your power preferences and other energy-saving options. •...
  • Page 123 • Available Remote Battery Try Now You can check the Samsung Smart Remote's remaining amount of the battery. This function may not be supported depending on the model. • Remote Grip Sensor How to hold the remote control correctly.

  • Page 124: Using The Panel Care Feature

    Using the Panel Care feature Protects the panel to prevent problems with the product screen. Precautions for preventing image retention • If a still screen is displayed for an extended period of time, image retention or bad pixels may occur. –...

  • Page 125: Updating The Product's Software

    Update Now Try Now After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the Product to update. To update using a USB device, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder.

  • Page 126: Using The Parental Settings Function

    Using the Parental Settings function Configure content or app security settings. (left directional button) Settings All Settings General & Privacy Parental Settings Try Now Restrict access to content or apps that require parental guidance. Locked content or apps can be accessed by entering the password.

  • Page 127: Audio And Video Functions For The Visually Or Hearing Impaired

    Audio and Video Functions for the Visually or Hearing Impaired You can configure the functions for the visually or hearing impaired. Running the accessibility functions (left directional button) Settings All Settings General & Privacy Accessibility Try Now Running Accessibility Shortcuts Accessibility Shortcuts provide easy access to the accessibility functions.
  • Page 128 Setting the audio subtitles (left directional button) Settings All Settings General & Privacy Accessibility Audio Subtitles Settings This feature audibly reads captions displayed on video content. You can change the volume or speed of audible captions. This function may not be supported depending on the model or geographical area. The Product screen is turned off but audio continues (left directional button) Settings...
  • Page 129 Setting the outline emphasis feature for viewers with low vision (left directional button) Settings All Settings General & Privacy Accessibility Relumino Mode Settings Try Now This feature increases the contrast and brightness of the screen and emphasizes the outlines of images, so that viewers with low vision can see the screen more clearly.
  • Page 130 Enlarging the font (for the visually impaired) (left directional button) Settings All Settings General & Privacy Accessibility Zoom Menu and Text Try Now You can enlarge the size of the font on the screen. To activate, set Zoom Menu and Text to On.
  • Page 131 Learning about the remote control (for the visually impaired) (left directional button) Settings All Settings General & Privacy Accessibility Learn Remote Try Now This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control. When this function is activated, you can press a button on the remote control and the Product will tell you its name.
  • Page 132 Selecting the caption language (left directional button) Settings All Settings General & Privacy Accessibility Caption Settings Caption Mode Try Now • Default Text1 Text4 Operates in either analog Product channel mode or when a signal is supplied from an external device to the Product.
  • Page 133 Listening to the Product through Bluetooth devices (for the hearing impaired) (left directional button) Settings All Settings General & Privacy Accessibility Multi-output Audio Try Now You can turn on both the Product speaker and Bluetooth headphone at the same time. When this function is active, you can set the volume of the Bluetooth headphone higher than the volume of the Product speaker.

  • Page 134: Using Voice Assistants On The Product

    Using Voice Assistants on the Product You can change the settings of a Voice Assistant after selecting it. Select the Voice Assistant (left directional button) Settings All Settings General & Privacy Voice Voice Assistant Try Now Select which Voice Assistant you would like to help control your Product.

  • Page 135: Using Other Functions

    Using Other Functions You can view other functions. Changing the menu language (left directional button) Settings All Settings General & Privacy System Manager Language Try Now Setting up a password (left directional button) Settings All Settings General & Privacy System Manager Change PIN Try Now...
  • Page 136 Control, Wi-Fi and Bluetooth on the devices, and ensure that the devices are connected to the same wireless network and logged in with the same Samsung account. This function may not be supported depending on the model or geographical area.
  • Page 137 Using Eclipse Lighting (left directional button) Settings All Settings General & Privacy Eclipse Lighting With Eclipse Lighting, you can create your own variety of unique gaming spaces. This function may not be supported depending on the model. • Lighting Turn the LED lighting on or off at the top and bottom of the screen. •...

  • Page 138: Precautions And Notes

    • If you want to download new apps using Apps, first sign in to your Samsung account. • Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, certain features, applications, and services may not be available on all devices or in all territories. Visit https://www.samsung.com for more information on specific device information and content availability.

  • Page 139: Read Before Using The Internet Function

    Read Before Using the Internet Function Read this information before using the Internet function. • File download is not supported. • The Internet function may not be able to access certain websites, including websites operated by certain companies. • The Product does not support playback of flash videos. •...
  • Page 140 – Authentication Modes: WEP, WPAPSK, WPA2PSK – Encryption Types: WEP, TKIP, AES In compliance with the Wi-Fi certification specifications, Samsung Products do not support WEP or TKIP security encryption in networks running in the 802.11n mode. If the wireless access point supports WPS (Wi-Fi Protected Setup), you can connect the Product to your network using PBC (Push Button Configuration) or a PIN (Personal Identification Number).

  • Page 141: Read Before Playing Photo, Video, Or Music Files

    • Certain files, depending on how they are encoded, may not play on the Product. • Certain files are not supported on all models. • The DivX and DTS codecs are not supported by the Samsung Product released in 2022. - 141 -...

  • Page 142: Supported Subtitles

    Supported subtitles Subtitle formats Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass SMPTE-TT Text .xml Video formats with subtitles Name Container Xsub SubStation Alpha Advanced SubStation Alpha SubRip VobSub...

  • Page 143: Supported Image Formats And Resolutions

    Supported image formats and resolutions File extension Format Resolution *.jpg JPEG 16320 x 12240 *.jpeg *.png 4096 x 4096 *.bmp 4096 x 4096 *.mpo 15360 x 8640 *.heic HEIF 16320 x 12240 The MPO format is supported partly. The HEIF format is may not be supported depending on the model or geographical area. HEIF supports only the single image of grid type (grid) and its minimum resolution must be at least 512 pixels in width or height.
  • Page 144 Supported video codecs (M1/M5 Series, M70D model) File Bitrate Container Video codecs Resolution Frame rate (fps) Audio codecs format (Mbps) H.264 BP/MP/HP 4096 x 2160 *.avi HEVC (H.265 - Main, *.mkv 4096 x 2160 Main10) *.asf Motion JPEG 3840 x 2160 *.wmv MPEG4 SP/ASP *.mp4...
  • Page 145 Supported video codecs (M8 Series, M70C/G70D/G85SD model) File Bitrate Container Video codecs Resolution Frame rate (fps) Audio codecs format (Mbps) *.avi 3840 x 2160: 60 H.264 BP/MP/HP 3840 x 2160 *.mkv 1920 x 1080: 120 *.asf HEVC (H.265 - Main, 3840 x 2160 Main10) *.wmv...
  • Page 146 Supported video codecs (Odyssey Ark) File Bitrate Container Video codecs Resolution Frame rate (fps) Audio codecs format (Mbps) 4096 x 2160: 60 *.avi 3840 x 2160: 60 H.264 BP/MP/HP 4096 x 2160 *.mkv 1920 x 1080: 120 *.asf *.wmv 4096 x 2160: 60 HEVC (H.265 - Main, 4096 x 2160 *.mp4...
  • Page 147 Supported video codecs (G9/S9 Series) File Bitrate Container Video codecs Resolution Frame rate (fps) Audio codecs format (Mbps) 3840 x 2160: 60 *.avi H.264 BP/MP/HP 3840 x 2160 1920 x 1080: 120 *.mkv *.asf 7680 x 4320: 60 HEVC (H.265 - Main, 7680 x 4320 Main10) *.wmv...
  • Page 148 Supported video codecs (G80SD model) File Bitrate Container Video codecs Resolution Frame rate (fps) Audio codecs format (Mbps) *.avi 4096 x 2160: 60 H.264 BP/MP/HP 4096 x 2160 *.mkv 1920 x 1080: 120 *.asf 7680 x 4320: 60 HEVC (H.265 - Main, 7680 x 4320 *.wmv Main10)
  • Page 149 Other restrictions • Codecs may not function properly if there is a problem with the content. • Video content does not play or does not play correctly if there is an error in the content or container. • Sound or video may not work if they have standard bit rates/frame rates above the Product’s compatibility ratings.
  • Page 150 (M8/G9/S9 Series, M70C/G70D/G85SD model/Odyssey Ark) • HEVC UHD is supported up to Level 5.2. – Resolution is changed during video playback (Up to Level 5.1 3840 x 2160 is supported) (G80SD model) • HEVC UHD is supported up to Level 5.2. –...

  • Page 151: Read Before Using Bluetooth Devices

    Read Before Using Bluetooth Devices Read this information before using a Bluetooth device. This function may not be supported depending on the model or geographical area. Restrictions on using Bluetooth • Compatibility issues may occur, depending on the Bluetooth device (A Mobile exclusive headphone may not be available, depending on the environment).

  • Page 152: Licences & Other Information

    Open Source used in this product can be found on the following webpage (https://opensource.samsung.com). This license may not be supported depending on the model or geographical area. This license may not be supported depending on the model or geographical area. Please refer to the samsung.com website for detailed information regarding FreeSync.

  • Page 153: Installing The Software

    Easy Setting Box allows you to split the product screen into multiple sections. With this software, you can also control multiple PCs, connected to the product, using a single mouse. To install the latest version of Easy Setting Box, download it from the Samsung website (http:// www.samsung.com).

  • Page 154: Troubleshooting

    Troubleshooting The following are troubleshooting solutions for each problem. Picture Issues When the Product has trouble with the picture, these steps may help resolve the problem. The screen is flashing or has become dark If your Product is flickering or dimming sporadically, you may need to disable some of the energy efficiency features.

  • Page 155: The Picture Colors Look Like Black And White Or Do Not Look The Way They Should Look

    Go to Picture and adjust the Picture Mode, Contrast, Brightness, and Sharpness settings. • (left directional button) Settings All Settings Picture Picture Mode Try Now • (left directional button) Settings All Settings Picture Expert Settings Contrast Try Now • (left directional button) Settings All Settings Picture...

  • Page 156: The Product Automatically Turns Off By Itself

    Make sure that the set-top box or cable box supports the content or broadcast for UHD and set the resolution. For more information, contact your service provider. When using a Samsung TV Plus channel, check the network connection. When the network speed is slow, the app may not work or the image quality may be poor.

  • Page 157: Displayed Video Looks Blurry

    Displayed video looks blurry If you notice blurring or juddering on the screen, use the Picture Clarity Settings function to resolve the issue. • (left directional button) Settings All Settings Picture Expert Settings Picture Clarity Settings Try Now The picture is distorted The compression of video content may cause picture distortions, especially in fast moving pictures from sports programs and action movies.

  • Page 158: Captions Appear On The Product Screen

    Captions appear on the Product screen Turn off the Caption function in Caption Settings. • (left directional button) Settings All Settings General & Privacy Accessibility Caption Settings Caption Try Now The HDR of the connected external device turns off If the Input Signal Plus feature is turned on, the range of receiving HDMI input signals is expanded, allowing you to view HDR content sent from an external device.

  • Page 159: Sound And Noise Issues

    Sound and Noise Issues When the Product has difficulties with sound, these steps may help resolve the problem. How can I connect an audio device to the Product? The connection method may differ depending on the audio device, such as HDMI (ARC), Bluetooth, and Wi-Fi. For more information about how to connect an audio device, run Connection Guide.

  • Page 160: Hdmi (Arc) Is Connected, And There Is No Sound

    HDMI (ARC) is connected, and there is no sound. Check whether Digital Output Audio Format is set to Pass-Through. If a soundbar or A/V receiver that does not support Dolby Digital+ is used and Pass-Through is selected, there is no sound when a Dolby Digital+ source is received.

  • Page 161: The Product Audio Is Not Being Played Through The Soundbar

    The Product audio is not being played through the Soundbar or A/V receiver. Check the Soundbar or A/V receiver's power supply and its settings. • In case of HDMI ARC connection, make sure that it is connected to the ARC dedicated HDMI port on your Product. However, the ARC can be used only when the Soundbar or A/V receiver supports the ARC feature.

  • Page 162: The Volume Of The External Device Cannot Be Adjusted

    I want to turn off and on the Product and audio device at the same time. When you connect the Samsung Soundbar to the Product via Bluetooth, the power turns off and on together. It may not be supported depending on the Samsung Soundbar model.

  • Page 163: External Device Connectivity Issues

    External Device Connectivity Issues When the Product has difficulties connecting to external devices such as a PC, game console, or mobile device, these steps may help resolve the problem. The "Mode Not Supported" message appears. Adjust the output resolution of the external device to a resolution supported by the Product. The video is OK but there is no audio.

  • Page 164: Proper Operation Cannot Be Guaranteed If This Is Lined And Used Through An External Usb Hub

    Proper operation cannot be guaranteed if this is lined and used through an external USB hub. Maximum support for electric current via the USB port is at or under 500 mA. It's not a Product malfunction if the Product operates effectively without external devices or cannot work with a given external device. If there is a problem, please check the operation specifications for any external devices in use.

  • Page 165: The Pc Screen Does Not Appear Or It Flickers

    The PC screen does not appear or it flickers. When the PC screen does not appear or the PC is not recognized, check the power supply of the PC and then reconnect the HDMI cable between the PC and Product. When the symptom persists, check that the PC is in Sleep mode and then set Input Signal Plus to On.

  • Page 166: The Displayed Image Size Does Not Fit The Screen, The Image

    The displayed image size does not fit the screen, the image colors are blurred, or the text does not appear clear. Edit the name of the external device. Especially when PC is connected, check if the device name is edited to PC. (left directional button) Connected Devices HDMI, DisplayPort, USB-C or Thunderbolt...

  • Page 167: Network Issues

    Network Issues When the Product has difficulties connecting to the network, these steps may help resolve the problem. Wireless network connection failed. Unable to connect to a wireless access point. Unable to connect to the network. (left directional button) Settings Support Device Care Self Diagnosis...

  • Page 168: Anynet+ (Hdmi-Cec) Issues

    Anynet+ (HDMI-CEC) Issues When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem. What is Anynet+? You can use the Product's remote control to control external devices that support Anynet+ (HDMI-CEC) and that are connected to the Product via an HDMI cable. For example, if a connected external device supports Anynet+, you can have the connected device turn on or off when you turn the Product on or off.

  • Page 169: The Message "Connecting To Anynet+ Device

    I want to start Anynet+. I also want the connected devices to turn on when the Product is turned on. Check if the Anynet+ device is properly connected to the Product, and then select Anynet+ (HDMI-CEC) menu to see Anynet+ (HDMI-CEC) is set to On.

  • Page 170: Remote Control Issues

    The remote control does not work. The connection between the remote control and the Product may be lost. Point the Samsung Smart Remote at the front of the Product, and then press and hold the buttons simultaneously for 3 seconds or more.

  • Page 171: Apps

    To use smart functions, you should connect to a network, agree to the terms and conditions, and log in with your Samsung account. If these settings were not configured during the initial setting process, you can configure Smart Hub settings by running Apps from the Home Screen.

  • Page 172: Media Files

    Media Files When files don't play, this may help resolve the problem. Some files are interrupted during playback. This problem may occur with unsupported files or high-bitrate files. Most files can be played back, but some files may not play smoothly. Some files can't be played.

  • Page 173: Voice Assistant Issues

    This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area. The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area. Bixby/Alexa answers although I did not call it.

  • Page 174: Spoke "Hi, Bixby/Alexa" But Bixby/Alexa Does Not Answer

    This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area. The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area. Voice recognition does not work with the Samsung Smart Remote unlike other features.

  • Page 175: During Voice Recognition, The Heavy Load Message Appears

    During voice recognition, the heavy load message appears and the function does not work. Unplug and then plug the Product power cable and then try again after 1 minute and 30 seconds. It may take a while if the voice recognition server is being inspected. This function may not be supported depending on the model or geographical area.

  • Page 176: Other Issues

    For details on how to attach the stand, refer to the Installation Guide. To remove the stand, follow the attachment steps in reverse order. The Installation Guide can be downloaded from the Samsung Electronics website at https://www.samsung.com/ support/. - 176 -...

  • Page 177: The Product Is Making A Popping Noise

    Voice Guide and then press the Select button. You can turn on or off Voice Guide. To run Accessibility Shortcuts, see the following: • Press and hold the (Volume) button on your Samsung Smart Remote or Remote Control. - 177 -...
  • Page 178 Q & A Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel Appearance and Personalization Display Screen Resolution Advanced...

  • Page 179: Diagnosing Product Operational Issues

    Diagnosing Product operational issues You can diagnose issues with your Product and Smart Hub and run reset functions. Self Diagnosis (left directional button) Settings Support Device Care Self Diagnosis Try Now Check whether the product is displaying images and playing sounds normally. Check whether modules and sensors are working normally.
  • Page 180 • Smart Hub Connection Test Check the network connection. • Wi-Fi Check whether the Wi-Fi module is working normally. The result may appear to be a failure if there is no available access point (AP) in the vicinity. • Bluetooth Check whether the Bluetooth module is working normally.

  • Page 181: Reset Smart Hub

    Reset Smart Hub Resets all Smart Hub settings to their factory defaults and deletes all information related to Samsung accounts, linked service accounts, Smart Hub service agreements, and Smart Hub applications. • (left directional button) Settings Support Device Care Self Diagnosis...

  • Page 182: Getting Support

    Ark) Try Now You can view the address of the Samsung website, the call center phone number, your Product's model number, your Product's software version, Open Source License and other information you may need to get service support from a Samsung call agent or the Samsung website.

  • Page 183: Checking The Calibration Report

    Request Send. Your service request will be registered. The Samsung Contact Center will contact you to set up or confirm your service appointment. You must agree to the terms and conditions for the service request. This function may not be supported depending on the geographical area.

  • Page 184: Accessibility Guidance

    Using the Remote control You can see the description of the buttons on the Samsung Smart Remote or Remote Control. The Samsung Smart Remote may not be supported depending on the model or geographical area. Orientation of the Samsung Smart Remote or Remote Control Hold the remote control with the buttons facing towards you.
  • Page 185 • Underneath these 2 buttons are a round button and a large outer circle button. The round button is the Select button, and the large outer circle button consists of 4 directional buttons (up / down / left / right). •...

  • Page 186: Using The Accessibility Menu

    • Samsung Smart Remote / Remote Control On the Samsung Smart Remote or Remote Control, there are 2 thin horizontal rocker buttons next to each other located slightly below the middle of the remote. The one on the left is the volume button. Press and hold the...
  • Page 187 There are many commands you can say to control the Product. These can be used together with Voice Guide to give you voice input and voice output. You can use the Samsung Smart Remote but the Product must be connected to the network. To speak a command, press and hold the...
  • Page 188 Learning about the Accessibility menu functions • Voice Guide Settings Provides voice guides to make it easier for the visually impaired to use the Product. Voice guide supports basic operations such as changing channels and adjusting the volume, and offers guidance on setting up Scheduled Viewing events.
  • Page 189 • Relumino Mode Settings This feature increases the contrast and brightness of the screen and emphasizes the outlines of images, so that viewers with low vision can see the screen more clearly. This feature is only available when the input signal is HDMI. It may not be available for some videos. This input signal may differ depending on the model and geographical area.
  • Page 190 • Zoom Menu and Text Enlarges the key elements of the menu. • Grayscale You can change the color of the Product screen to black and white to sharpen blurred edges caused by colors. Grayscale is on, some Accessibility menus are not available. This function may not be supported depending on the model or geographical area.
  • Page 191 • Caption Settings You can view the caption in programs that provide broadcast captions. When watching a channel on an external device such as a set-top box and cable box, turn on the caption function on the device. For more information, contact your service provider. –...

  • Page 192: Using The Product With Voice Guide On

    Select button. • (Channel) button Of the 2 buttons that protrude from the center of the Samsung Smart Remote or Remote Control, the right one is (Channel) button. Push up or pull down the (Channel) button to change the channel.

  • Page 193: Changing Volume

    • Samsung Smart Remote / Remote Control Of the 2 buttons that protrude from the center of the Samsung Smart Remote or Remote Control, the left one is (Volume) button. Push up or pull down the (Volume) button to change the volume.

  • Page 194: Using Smart Hub

    Learn how to use Smart Hub to access apps, games, movies, and more. Smart Hub Use a variety of Smart Hub content offered by your Samsung Product. Some Smart Hub services are for pay services. To use Smart Hub, the Product must be connected to the network.
  • Page 195 Play games from the Product screen by connecting a Controller to the Product. Configure settings to optimize the Controller and audio device for playing games. This function may not be supported depending on the model or geographical area. For more information about Game, refer to "Using Samsung Gaming Hub." • Home View a variety of TV programs.

  • Page 196: Launching The User Guide

    Try Now You can view the embedded User guide containing information about your Product's key features. Alternatively, you can download a copy of the User guide from Samsung's website (https://www.samsung.com). Words in blue (e.g., Internet) indicate a menu item. The User guide's Home Screen contains 1 row of menu icons. Use the left and right directional buttons to move within a row.

  • Page 197: Using Bixby

    Using Bixby Set Voice Assistant to Bixby. A guide to using Bixby to control your Product. To use Bixby, your Product must be connected to the network and you must use the microphone on your Samsung Smart Remote. To use Bixby, press and hold the button on the Samsung Smart Remote, say a command into the microphone on the remote, and then release the button to run Bixby.

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