ring Video Doorbell Manual

Also See for Video Doorbell:

Manual (29 pages)

Getting started (20 pages)

Setup and installation manual (20 pages)

Table of Contents

Contents

1 Getting Started
2 If wiring to an existing doorbell...
3 Sign Up for Ring Protect
4 Need a little setup help?
5 LIMITED WARRANTY
6 Documents / Resources
- 6.1 References
- 6.2 Download manual

ring Video Doorbell Manual

Getting Started

Download the Ring App

The Ring app walks you through setting up and managing your Ring Video Doorbell.

The Ring app is available for iPhone, iPad,

and Android.

Search for "Ring" in one of the app stores above, or visit ring.com/app

Grab your Wi-Fi password
It's required for the in-app setup. Write it down so it's handy when you need it.

Say Hello to the Back of your Ring Doorbell

Setup Button – You'll be instructed to push this during in-app setup.
Say Hello to the Back of your Ring Doorbell
Charging Port – Plug the included USB cable in here to charge your Ring Doorbell, when needed.

Follow the Steps in the Ring App

If you haven't already, open the Ring app and select Create Account. Once you're logged in, tap Set Up a Device to begin the setup process.

When prompted, select Doorbells and follow the inapp instructions.
Follow the Steps in the Ring App

Push the Front Button to Test your Ring Doorbell

After setup, push the front button on your Ring Doorbell indoors to see video from your Ring in the Ring app.

Smile, you're on camera!
Push the Front Button to Test your Ring Doorbell

information If you have problems with video quality after installation, you may need to move your router closer to your door, or add a Ring Chime Pro.
Learn more at: ring.com/chime-pro

Select an Install Location

For optimal performance, install your Ring Doorbell four feet above the ground.
Select an Install Location

If you're connecting to existing doorbell wiring that's higher than four feet, and want to angle your Ring for a better view, you can purchase a Wedge Kit at: ring.com/accessories

If wiring to an existing doorbell...

Remove your Existing Doorbell

If you're connecting your Ring to existing doorbell wiring, first shut off power at the breaker.

Then remove your existing doorbell from the wall and disconnect the wires.

information If you notice a diode when you remove your wired doorbell, this means you will need to install the included diode with your Ring.
Remove your Existing Doorbell

Mark the Screw Holes

Snap the little orange level onto the mounting bracket, and use the bracket to mark the four corner holes.

The recommended install height is 4 feet above the ground.
Mark the Screw Holes

Install the Anchors (optional)

On stucco, brick, or concrete, use the provided bit to drill holes in your wall, then insert the anchors.
Install the Anchors (optional)
If you're installing on wood or siding, put the anchors in that drawer of stuff you never use and skip this step.

Install the Mounting Bracket

Use the phillips head side of the Ring screwdriver to screw in the mounting bracket.

information Keep the orange screwdriver handy. You'll need it to take your Ring off the wall for charging.

Drive the screws into your wall (or into the anchors, if installed) until they are flush with the mounting bracket, and the bracket is flat against your wall.
Install the Mounting Bracket
information If your wall is not completely flat, be careful not to screw the bracket in so tightly that it bends or bows.

Connect the Wires (optional)

Connect your doorbell wires to the screws on the bracket. It doesn't matter which wire connects to which screw.

information The wiring must be connected to a transformer with a voltage of 8VAC – 24VAC and an internal doorbell or resistor.

DC transformers and most intercoms are not supported.

How and When to Use the Diode

If your doorbell is digital (plays an electronic melody), attach the diode to the two screws on your bracket.

Put the gray indicator on the same side as the wire that leads to your internal doorbell.

If your doorbell is mechanical (makes a "dingdong" sound), DO NOT INSTALL THE DIODE.

information If you have a digital doorbell, connecting the diode the wrong way won't do any harm. If your doorbell doesn't ring, just reverse the diode.

Attach your Ring Doorbell to the Bracket

Line up the holes in your Ring Doorbell with the slots on the bracket.

Press firmly towards the wall and then down until you feel a click.
Attach your Ring Doorbell to the Bracket

Secure your Ring Doorbell

Use the star-shaped end of your Ring screwdriver to tighten the security screws on the bottom of your Ring Doorbell.

If you wired in your Ring, now you can restore power at the breaker.
Secure your Ring Doorbell

Congratulations, you're done!

Your Ring Doorbell includes 30 free days of Ring Protect, a subscription service that stores video of each event your Ring products capture.
Sign Up for Ring Protect

This lets you review Ring videos at your leisure and share them with anyone.

To keep your subscription active and save your videos, visit: ring.com/recording

Log into your Ring account, choose a Ring Protect Plan, and follow the on-screen instructions to subscribe.

Need a little setup help?

Get your Wi-Fi password just right.
The most common setup issues come from entering the wrong Wi-Fi password. These passwords are case-sensitive, and every little error counts.

Reboot your router.
If you know you entered the right password but you're having no luck, try turning your Wi-FI router off, wait 30 seconds, then turn it back on. Then, start setup again in the Ring app.

Start setup inside.
If you tried the tips above and setup still won't work, try moving your Ring Doorbell inside, near your Wi-Fi router. Then, start setup once more. Once setup completes successfully, you can install your Ring at your door.