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Summary of Contents for Datecs BluePad-5500 Plus
- Page 1 1 DATECS BluePad-5500 Plus USER GUIDE BluePad-5500 Plus User Guide © 2020 Datecs, Ltd.
- Page 2 Datecs, the Datecs logo, are registered trademarks of Datecs. Other brand names or trademarks associated with Datecs’s products and services are trademarks of Datecs, Ltd. All other brand names and trademarks appearing in this manual are the property of their respective holders.
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Page 3: Revision History
Date Range Description Author 1.0.0 17.11.2020 All document First release Stefan Mitov Device 1.1.0 26.02.2021 Updated device specification Stefan Mitov Specifications Rosen 1.2.0 13.03.2024 Regulatory Updated content Ignatov 1 DATECS Page 3 of 26 BluePad-5500 Plus USER GUIDE UM 07.01.29/v1.2.0... -
Page 4: Table Of Contents
ISPLAY ............................23 OUCHSCREEN ESPOND ..............................23 RANSACTIONS ROCESS Check Smart Card Reader ............................... 23 ..............................24 AINTENANCE AND LEANING ..............................24 AIN BATTERY REPLACEMENT ....................................25 AFETY 1 DATECS Page 4 of 26 BluePad-5500 Plus USER GUIDE UM 07.01.29/v1.2.0... - Page 5 1 DATECS ................................26 ERVICE AND UPPORT ..................................26 ERVICE ETURNS 1 DATECS Page 5 of 26 BluePad-5500 Plus USER GUIDE UM 07.01.29/v1.2.0...
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Page 6: Regulatory
BluePad-5500 Plus kept 5mm from the body. To maintain compliance with FCC RF exposure requirements, use accessories that maintain an 0mm separation distance between the user's body and the back of the BluePad-5500 Plus. The use of belt clips, holsters and similar accessories should not 1 DATECS... - Page 7 The use of accessories that do not satisfy these requirements may not comply with FCC RF exposure requirements, and should be avoided. 1 DATECS Page 7 of 26 BluePad-5500 Plus USER GUIDE UM 07.01.29/v1.2.0...
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Page 8: Preface
1 DATECS PREFACE This guide is the primary source of information for setting up and installing BluePad-5500 Plus. Audience This guide provides simple descriptions of BluePad-5500 Plus features, as well as basic information for anyone installing and configuring BluePad-5500 Plus. -
Page 9: Related Documentation
1 DATECS Related Documentation To learn more BluePad-5500 Plus, refer to the following set of documents: • BluePad-5500 Plus Physical Security Features • BluePad-5500 Plus Firmware API Specifications • BluePad-5500 Plus Software Design Specifications ONVENTIONS Various conventions are used to help you quickly identify special formatting. -
Page 10: Overview
This chapter provides a brief description of Datecs’s BluePad-5500 Plus device. BluePad-5500 Plus The BluePad-5500 Plus is a wireless POS terminal with 4.99” inch colorful display, with capacitive touch screen. The BluePad-5500 Plus offer an integrated smart, and contactless card reader, offering advanced security and payment processing capabilities to handle credit and PIN-based debit card transactions in an attended environment. -
Page 11: Features And Benefits
Strong Feature Set • Primary smart card reader support for synchronous and asynchronous smart cards. • BluePad-5500 Plus has received PCI PTS 5.1 SRED Security Certification. 1 DATECS Page 11 of 26 BluePad-5500 Plus USER GUIDE UM 07.01.29/v1.2.0... -
Page 12: Device Specifications
Japan Postal, Australian Post, Data Matrix, US postnet, UK postal, MicroPDF417, Simple Datamatrix, Inverted Datamatrix, DOT code Camera • Main - 5 MP • Flash LED Battery Rechargeable lithium-ion polymer battery 3.8V, 2500 mAh 1 DATECS Page 12 of 26 BluePad-5500 Plus USER GUIDE UM 07.01.29/v1.2.0... - Page 13 Operating: -20°C to +55°C / 35 to 85% RH Storage: -30°C to +70°C / 20 to 90% RH Power Supply • 5V through USB-C • 5V through Rear pads 1 DATECS Page 13 of 26 BluePad-5500 Plus USER GUIDE UM 07.01.29/v1.2.0...
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Page 14: Device Operation
5. LED Flashlight 15. Proximity sensor 6. Openings for rear speaker 7. Rear pads for communication and charging 8. Power key (Display On/Off) 9. Opening for Smart card 10. Microphone 1 DATECS Page 14 of 26 BluePad-5500 Plus USER GUIDE UM 07.01.29/v1.2.0... -
Page 15: Getting Started
1 DATECS GETTING STARTED BluePad-5500 Plus has rechargeable Lithium-Ion polymer battery. The battery can be charged from USB power adapter connected to USB port or when is attached to Docking station. Figure 3 Battery of BluePad-5500 Plus is removable, for replacing please see “Main battery replacement”. -
Page 16: Setup
- System mode (Key Management) APPLICATION DOWNLOAD MODE To enter in application download mode on the BluePad-5500 Plus, must be hold power button on special board. Release the button after characteristic sound (first beep) is played. In this mode can be update Firmware or Application of Secure Processor. -
Page 17: Software Versions
The product software version of Application processor can be retrieved using Android settings menu. From main screen by pressing “Settings”->”About Phone”: Figure 4 Android version (current version of Android) Software version (custom build version) Build number (number of the build) 1 DATECS Page 17 of 26 BluePad-5500 Plus USER GUIDE UM 07.01.29/v1.2.0... - Page 18 Firmware name of the loaded FW Firmware version of the loaded FW Application name of the loaded AP Application version of the loaded AP Firmware key version Application key version Loader key version 1 DATECS Page 18 of 26 BluePad-5500 Plus USER GUIDE UM 07.01.29/v1.2.0...
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Page 19: How To Insert/Remove Sim/Sd Cards
For accessing SIM/SAM/SD trays need to be removed back cover, this is showed on Figure 6. Figure 6 The BluePad-5500 Plus support Nano SIM1 and SIM2 cards. The BluePad-5500 Plus support Micro SD cards. The BluePad-5500 Plus support SAM cards. -
Page 20: Smart Card Reader Use
Position a smart card with the gold contacts facing upward (Figure Insert it into the ICC card reader slot in a smooth, continuous motion until it seats firmly. Hand BluePad-5500 Plus to customer for PIN entry Remove the card when the display indicates the transaction is completed. Figure 7 Leave the smart card in the card reader until the transaction is completed. -
Page 21: Contactless Card Reading
Contactless Card Reading The contactless card transaction procedure can vary depending on the application loaded on the BluePad-5500 Plus. Verify the proper procedure with your application provider before performing a contactless card transaction. To Conduct a Contactless Credit/Debit Card Transaction... -
Page 22: Reading Barcodes With Barcode Engine
1 DATECS Reading barcodes with barcode engine BluePad-5500 Plus has integrated barcode engine (depends on the configuration). Can be scanned 1D and 2D barcode types. For using this functionally need to be start the barcode application. After that to be pressed and hold one of the scan buttons, then position the scanning engine to the center of the barcode by aiming and the illumination box is over the outer edges of the barcode. -
Page 23: Troubleshooting Guidelines
The troubleshooting guidelines provided in the following section are included to assist successful installation and configuration of BluePad-5500 Plus units. If you are having problems operating your BLUEPAD-5500 PLUS unit, please read through these troubleshooting examples. If the problem persists even after performing the outlined guidelines or if the problem is not described, contact your local Datecs representative for assistance. -
Page 24: Maintenance And Cleaning
Do not spray cleaners or other solutions directly onto the display. Main battery replacement For replacing the main battery of BluePad-5500 Plus need to be removed back cover. After that battery is pulled up as shown on the Figure 10. -
Page 25: Safety
1 DATECS Please contact with your local Datecs representative or service provider for receiving spare original battery. Don't leave BluePad-5500 Plus for long time without main battery, otherwise cryptographic keys can be deleted. Safety • To prevent damage to your device’s parts or internal circuits, do not use it in dusty, smoky, damp, or dirty environments or near magnetic fields. -
Page 26: Datecs
1 DATECS Service and Support For BluePad-5500 Plus problems, product service, and repair information, contact your local Datecs representative or service provider. • International – Contact your local Datecs distributor Service Returns All customers, please contact your local Datecs Ltd representative or distributor for assistance with your service, return, or replacement.
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