Subscribe to Our Youtube Channel
Related Manuals for Datecs BLUEPAD-5000 V Series
Summary of Contents for Datecs BLUEPAD-5000 V Series
- Page 1 1 DATECS BLUEPAD-5000 v-series USER GUIDE BLUEPAD-5000 v-series User Guide © 2017 Datecs, Ltd.
- Page 2 Datecs, the Datecs logo, are registered trademarks of Datecs. Other brand names or trademarks associated with Datecs’s products and services are trademarks of Datecs, Ltd. All other brand names and trademarks appearing in this manual are the property of their respective holders.
- Page 3 1 DATECS Revision History Version Description Date 1.0.0 First release 11.12.2017 1.1.0 Added section “Regulatory” 23.08.2019 1.2.0 Updated section “Regulatory” 16.09.2019 1 DATECS Page 3 of 25 BLUEPAD-5000 USER GUIDE...
-
Page 4: Table Of Contents
1 DATECS Contents CONTENTS ................................... 4 REGULATORY ..................................6 FCC NOTICE ................................... 6 PREFACE .................................... 7 ....................................7 UDIENCE ..................................7 RGANIZATION ................................8 ELATED OCUMENTATION CONVENTIONS ................................... 8 ............................. 8 ABLE OCUMENT ONVENTIONS OVERVIEW ..................................9 BLUEPAD-5000 P ............................9... - Page 5 1 DATECS DISPLAY INDICATORS ............................... 22 TROUBLESHOOTING GUIDELINES ............................. 22 ..................................22 LANK ISPLAY ..............................23 EYPAD ESPOND ..............................23 RANSACTIONS ROCESS Check Magnetic Card Reader ............................23 Check Smart Card Reader ............................... 23 MAINTENANCE AND CLEANING ............................23 ..............................24...
-
Page 6: Regulatory
1 DATECS REGULATORY Regulatory information can be accessed from “Information version” menu in BluePad-5000. For more information how to access this menu can be found on section “Application Settings”. FCC NOTICE FCC ID: YRWBLUEPAD-5000 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. -
Page 7: Preface
Explains maintenance of BLUEPAD- 5000. Chapter 5, Service and Support. Provides information on contacting your Datecs representative or service provider and information on how to order accessories or documentation from Datecs. Chapter 6, Troubleshooting Guidelines. Provides troubleshooting guidelines should you encounter a problem in terminal installation and configuration. -
Page 8: Related Documentation
1 DATECS Related Documentation To learn more BLUEPAD-5000, refer to the following set of documents: • BLUEPAD-5000 Physical Security Features • BLUEPAD-5000 Firmware API Specifications • BLUEPAD-5000 Software Design Specifications ONVENTIONS Various conventions are used to help you quickly identify special formatting. -
Page 9: Overview
The BLUEPAD-5000 sleek and stylish ergonomic design offers power and performance in a smart, MSR, and contactless-integrated PIN pad device. Datecs ships variants of BLUEPAD-5000 unit for different markets. Your unit may have a different configuration. However, the basic processes described in this guide remain the same, regardless of configuration. -
Page 10: Features And Benefits
1 DATECS Features and Benefits Exceptional Ease of Use • Ergonomic design is sleek, stylish, and lightweight for conveniently handing the unit to the consumer for PIN entry. • Intuitive interface and large, colored control keys simplify training and reduce support requests. -
Page 11: Device Specifications
1 DATECS Device Specifications ARM Cortex® M3 Security Microcontroller Processor 64KB Internal ROM Memory 256KB Internal RAM 1MB Internal Flash Application Memory 4MB Serial Flash • Type – LCD, capacitive touchscreen, 65K colors Display • Size - 2.4 inches • Resolution – 240 x 320 pixels •... -
Page 12: Device Operation
1 DATECS • 500 000 chip card cycles Reliability • 1 000 000 magnetic card swipes • 1 000 000 single button clicks ® Certifications CE, FCC, EMV Level 1, EMV Level 2, EMV Level 1 Contactless ,PCI PTS 5.1, Apple... - Page 13 1 DATECS Figure 2 Connector cover (slide to open) Micro USB Connector 9V External Power Supply Connector Contactless Reader LED Indications The battery is charged by the 9V power adapter connector. The BLUEPAD-5000 is switched on and off by pressing the button.
-
Page 14: Setup
1 DATECS Setup When a BLUEPAD-5000 is switched on and the button is kept pressed, on the display will be shown the name and the version of the Secure Boot Loader and the firmware. Service personnel can access two different system modes: Service Mode and Application Download Mode. -
Page 15: Info Hardware
1 DATECS INFO HARDWARE Gives information about the status of the following hardware properties: BATT: indicates the voltage of the 2000 mAh battery VBUS: indicates if external power supply is plugged in CHARGE: indicates if the battery is charging BATLOW: identifies low battery... -
Page 16: Keys Download
1 DATECS KEYS DOWNLOAD To download the Acquirer Initial Keys (AIK) the PINPAD has to be set in Keys Download Mode, in which it exchanges information in a secure way through the RS-232 interface using proprietary communication protocol.To exit the mode the button has to be pressed. -
Page 17: Application Settings
1 DATECS APPLICATION SETTINGS When the device is running can be accessed “SYSTEM MODE” menu, by pressing “Clear (<)” button. Device SN USIP SN LD name and version FW name and version PROM Version Application name and version INFO VERSION... - Page 18 1 DATECS Notes: 1. Setting can vary depending on the application loaded. To clear Bluetooth settings use Bluetooth master reset. 2. To view FCC ID of BluePad-5000 and contains FCC ID modules, enter in “SYSTEM MODE” menu, then “SYSTEM INFO”->”INFO VERSION”, after that scroll down to “Regulatory Information”.
-
Page 19: Magnetic Card Reader Use
1 DATECS Magnetic Card Reader Use The magnetic card transaction procedure can vary depending on the application loaded on the BLUEPAD-5000. Verify the proper procedure with your application provider before performing a magnetic card transaction. To Conduct a Magnetic Credit/Debit Card Transaction Position a magnetic card with the stripe facing left Insert it into the MS card reader slot and then quickly swipe it. -
Page 20: Smart Card Reader Use
1 DATECS Smart Card Reader Use The smart card transaction procedure can vary depending on the application loaded on the BLUEPAD-5000. Verify the proper procedure with your application provider before performing a smart card transaction. To Conduct a Smart Card Transaction Position a smart card with the gold contacts facing upward Insert it into the ICC card reader slot in a smooth, continuous motion until it seats firmly. -
Page 21: Contactless Card Reading
1 DATECS Contactless Card Reading The contactless card transaction procedure can vary depending on the application loaded on the BLUEPAD-5000. Verify the proper procedure with your application provider before performing a contactless card transaction. In order to use the Contactless card reading function, special software must be used. Please contact your distributor in order to get the latest demo application and SDK. -
Page 22: Display Indicators
The BLUEPAD-5000 unit contains no user-serviceable parts. Do not, under any circumstance, attempt to disassemble the unit. Perform only those adjustments or repairs specified in this guide. For all other services, contact your local Datecs service provider. Service conducted by parties other than authorized Datecs representatives may void any warranty. -
Page 23: Keypad Does Not Respond
Check the display. If it displays is not blank, follow the steps outlined in Transactions Fail To Process. • If the problem persists, contact your local Datecs representative. Transactions Fail To Process There are several possible reasons why the unit may not be processing transactions. Use the following steps to troubleshoot failures. -
Page 24: Main Battery Replacement
1 DATECS Main battery replacement To replace the main battery of BLUEPAD-5000 please contact with your your local Datecs representative or service provider. Service and Support For BLUEPAD-5000 problems, product service, and repair information, contact your local Datecs representative or service provider. -
Page 25: Individual Packaging
1 DATECS Individual Packaging 1 DATECS Page 25 of 25 BLUEPAD-5000 USER GUIDE...
Need help?
Do you have a question about the BLUEPAD-5000 V Series and is the answer not in the manual?
Questions and answers