Troubleshooting The Internet Connection; Adsl Link - NETGEAR DGN2200-100NAS User Manual

Wireless-N 300 Modem Router DGN2200 User Manual
• Make sure you are using the correct login information. The factory default login name is
admin, and the password is password. Make sure that Caps Lock is off when you enter this
information.
If the router does not save changes you have made in the Web Configuration Interface, check the
following:
• When entering configuration settings, be sure to click the Apply button before moving to
another screen or tab, or your changes are lost.
• Click the Refresh or Reload button in the Web browser. The changes might have occurred,
but the Web browser might be caching the old configuration.

Troubleshooting the Internet Connection

If your router is unable to access the Internet, you should check the ADSL connection, then the
WAN TCP/IP connection.

ADSL Link

If your router is unable to access the Internet, you should first determine whether you have an
ADSL link with the service provider. The state of this connection is indicated with the Internet
LED.
ADSL Link LED Is Green or Blinking Green
If your ADSL link LED is green or blinking green, then you have a good ADSL connection. You
can be confident that the service provider has connected your line correctly and that your wiring is
correct.
ADSL Link LED Is Blinking Amber
If your ADSL link LED is blinking amber, then your wireless-N modem router is attempting to
make an ADSL connection with the service provider. The LED should turn green within several
minutes.
If the ADSL link LED does not turn green, disconnect all telephones on the line. If this solves the
problem, reconnect the telephones one at a time, being sure to use a microfilter on each telephone.
If the microfilters are connected correctly, you should be able to connect all your telephones.
7-5
v1.0, March 2010
Troubleshooting