NETGEAR DGN2200v1 Setup Manual
NETGEAR DGN2200v1 Setup Manual

NETGEAR DGN2200v1 Setup Manual

Wireless-n 300 modem router
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Wireless-N 300 Modem
Router DGN2200 Setup
Manual
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134
January 2010
208-10530-03
v1.0

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Summary of Contents for NETGEAR DGN2200v1

  • Page 1 Wireless-N 300 Modem Router DGN2200 Setup Manual NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134 January 2010 208-10530-03 v1.0...
  • Page 2 In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 3: Table Of Contents

    Contents Wireless-N 300 Modem Router DGN2200 Setup Manual Getting to Know Your Wireless Router Unpacking Your New Router ..................... 1 Hardware Features ......................2 Router Front Panel ...................... 3 Router Back Panel ...................... 5 Router Label ........................ 6 Positioning Your Wireless Router ..................6 Installing Your Wireless-N Modem Router .................
  • Page 4 Power LED Not On ....................27 Power LED is Red ..................... 27 LAN LEDs Are Off ..................... 27 Window Appears Asking You to Reload Firmware ............ 27 Cannot Log in to the Router .................... 28 Troubleshooting the ISP Connection ................28 ADSL Link LED ......................
  • Page 5: Getting To Know Your Wireless Router

    – Warranty and Support Information If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. Place your router in a suitable area for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers).
  • Page 6: Hardware Features

    To prepare your router for installation: The wireless-N modem router has internal wireless antennas. For optimal wireless network performance, use the stand (included in the package) to position your wireless-N modem router upright. Orient your wireless-N modem router vertically. Insert the tabs of the stand into the slots on the bottom of your router as shown in Figure Figure 1 Place your router in a suitable area for installation (near an AC power outlet and accessible to...
  • Page 7: Router Front Panel

    Router Front Panel The wireless-N modem router front panel shown below contains status LEDs. Power LAN Ports (1-4) Internet Wireless Figure 2 You can use the LEDs to verify status and connections. The following table lists and describes each LED and button on the front panel of the wireless-N modem router. Table 1.
  • Page 8 Table 1. LED and Front Panel Button Descriptions (continued) LED Activity Description • No USB device connected. • “Safely Remove Hardware” has been activated. • An error has occurred with the device. Solid green USB device is ready to use. Blinking green USB device is in use.
  • Page 9: Router Back Panel

    Router Back Panel The back panel of the wireless-N modem router contains port connections. Figure 3 Viewed from left to right, the rear panel contains the following elements: 1. USB port for thumb drives, file servers and other storage devices so that you can share media through the USB port.
  • Page 10: Router Label

    Router Label The label on the bottom of the wireless-N modem router shows the router’s MAC address, serial number, security PIN, and factory default login information. Factory Default Reset. Press for 6 seconds to reset the router to its factory default settings. Figure 4 Positioning Your Wireless Router The wireless-N modem router lets you access your network from virtually anywhere within the...
  • Page 11: Installing Your Wireless-N Modem Router

    • Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal. Failure to follow these guidelines can result in significant performance degradation or an inability to wirelessly connect to the Internet.
  • Page 12 If you choose to use the manual setup option, for best results, install and set up your router in this order: 1. Install and connect your wireless router to your network (see “Connecting Your Wireless- N Modem Router” on page 14).
  • Page 13: Installing Your Router Using The Smart Wizard

    You have the configuration information (typically login and password) provided by your ISP. Using the Smart Wizard The NETGEAR Smart Wizard takes you through the procedure to connect your router, ADSL microfilters, and PC. An Internet connection is then established, after which you can upgrade to the latest available firmware.
  • Page 14: Accessing Your Router After Installation

    The Smart Wizard guides you through installing your router and connecting your router to the Internet. You can choose to upgrade your wireless-N modem router to the latest firmware. Then the Smart Wizard guides you through configuring your wireless network settings and selecting the optimum security protection for your network.
  • Page 15: Upgrading The Wireless-N Modem Router Firmware

    Firmware Upgrade Assistant screen displays. Click Yes to check for new firmware (recommended). The wireless-N modem router automatically checks the NETGEAR database for a new firmware image file. If no new firmware version is available, the message “No New Firmware Version Available” displays.
  • Page 16: Installing Your Router Manually (Advanced, Mac, And Linux Users)

    Installing Your Router Manually (Advanced, Mac, and Linux Users) Before installing and connecting your router manually, review the list below and make sure that you have all of the necessary information. • Internet ADSL service connection through an Internet Service Provider (ISP). •...
  • Page 17: Understanding Adsl Microfilters

    Understanding ADSL Microfilters ADSL technology uses the same wires as your telephone service. However, ADSL adds signals to the telephone lines which create noise in the telephone service. You must use ADSL microfilters to filter out these signals before they reach your telephone. If you purchased the wireless-N modem router in a country where a microfilter is not included, you must acquire one.
  • Page 18: Connecting Your Wireless-N Modem Router

    Connecting Your Wireless-N Modem Router Before you install your wireless-N modem router, make sure that the Internet Protocol (TCP/IP) Property settings on your computer are set to “automatically obtain an IP address” using DHCP and “Obtain DNS server address automatically.” You can check these settings by looking at the TCP/IP Properties of your Internal Network Connections, which are accessible through the Control Panel of your computer.
  • Page 19 • Two-Line Filter Example. Insert the two-line filter into the phone outlet and connect the phone to the phone line connector (A), as shown in Figure Figure 8 To use a one-line filter with a separate splitter, insert the splitter into the phone outlet, connect the one-line filter to the splitter, and connect the phone to the filter.
  • Page 20 Figure 9 Improperly connecting a filter to your wireless-N modem router will block your ADSL connection. Connect the Ethernet cable (D) from a wireless-N modem router LAN port to the Ethernet adapter in your computer, as shown in Figure Connect the power adapter to the wireless-N modem router and plug it in to a power outlet. Installing Your Router Manually (Advanced, Mac, and Linux Users)
  • Page 21: Verifying Your Connection

    Figure 10 Connect any additional wired PCs to your router by inserting an Ethernet cable from a PC into one of the three remaining LAN ports. Verifying Your Connection Verify that your router is connected correctly by checking the wireless-N modem router status lights.
  • Page 22: Setting Up Your Router For Internet Access

    Setting Up Your Router for Internet Access When configuring your wireless router manually, you must log in to your wireless-N modem router to set it up initially and to make any changes to your wireless router’s settings later. To access the router: Type http://192.168.0.1 in the address field of your browser, and then click Enter.
  • Page 23 • Contact your ISP to verify that you have the correct configuration information. • Read “Troubleshooting” on page If problems persist, register your NETGEAR product and contact NETGEAR Technical Support. Installing Your Router Manually (Advanced, Mac, and Linux Users)
  • Page 24: Configuring Your Wireless Network

    For a wireless connection, the router and each wireless computer must use the same SSID, also called the wireless network name, and the same wireless security. NETGEAR strongly recommends that you use wireless security. Indoors, computers can connect over wireless networks at a range of several hundred feet.
  • Page 25: Setting Your Ssid And Wireless Security Manually

    The wireless mode (802.11g/b, or 802.11n) that each wireless adapter supports. • Wireless security option. NETGEAR strongly recommends that you use wireless security. To successfully implement wireless security, check each wireless adapter to determine which wireless security option it supports.
  • Page 26: Using Push 'N' Connect (Wps) To Configure Your Wireless Network

    SSID and wireless security settings for the router (if the router is in its default state) and broadcasts these settings to the wireless client. NETGEAR’s Push 'N' Connect feature is based on the Wi-Fi Protected Setup (WPS) standard. All other Wi-Fi-certified and WPS-capable products should be compatible with NETGEAR products that implement Push 'N' Connect.
  • Page 27 the WPS-capable client. (For more information on setting up a mixed network, see the on-line Setup Manual. A link to the Setup Manual is on the Resource CD.). If you choose to use WPS, the only security methods supported are WPA-PSK and WPA2-PSK.
  • Page 28 – Select the Push Button radio box and either press the WPS push button on the side panel of the router or click the soft WPS Push Button on the screen (as shown below). – The router will attempt to communicate with the client; you have 2 minutes to enable WPS from the client device using the client’s WPS networking utility.
  • Page 29 Internet LED blink, indicating communication to the ISP. If you are planning a mixed network of WPS capable devices and non-WPS capable devices, NETGEAR suggests that you set up your wireless network and security settings manually first, and use WPS only for adding additional WPS capable devices.
  • Page 30: Troubleshooting

    Troubleshooting This chapter gives information about troubleshooting your wireless-N modem router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to “Basic Functioning”...
  • Page 31: Power Led Not On

    • Check that you are using the power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support. Power LED is Red When the router is turned on, it performs a power-on self test.
  • Page 32: Cannot Log In To The Router

    Cannot Log in to the Router If you are unable to log in to the router from a computer on your local network, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the previous section.
  • Page 33: Adsl Link Led

    ADSL Link LED If your router is unable to access the Internet, you should first determine whether you have an ADSL link with the service provider. The state of this connection is indicated with the ADSL link LED. ADSL Link LED Is Off If the ADSL Link LED is off, disconnect all telephones on the line.
  • Page 34: Obtaining An Internet Ip Address

    IP address from the ISP. You can determine whether the request was successful using the browser interface. To check the Internet IP address from the browser interface: Launch your browser and select an external site such as http://www.netgear.com. Access the Main Menu of the wireless-N modem router’s configuration at http://192.168.0.1.
  • Page 35: Troubleshooting Pppoe Or Pppoa

    Troubleshooting PPPoE or PPPoA The PPPoE or PPPoA connection can be debugged as follows: Access the main menu of the router at http://192.168.0.1. Under Maintenance, select Router Status. Click Connection Status. If all of the steps indicate “OK” then your PPPoE or PPPoA connection is up and working. If any of the steps indicates “Failed”, you can attempt to reconnect by clicking Connect.
  • Page 36: Troubleshooting A Tcp/Ip Network Using The Ping Utility

    Troubleshooting a TCP/IP Network Using the Ping Utility Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP network is made easy by using the ping utility in your computer. Testing the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly.
  • Page 37: Testing The Path From Your Computer To A Remote Device

    – Verify that the IP address for your router and your workstation are correct and that the addresses are on the same subnet. Testing the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your PC to a remote device. From the Windows run menu, type: PING -n 10 <IP address>...
  • Page 38: Using The Restore Factory Settings Button To Reset The Router

    Using the Restore Factory Settings Button to Reset the Router To restore the factory default configuration settings without knowing the administration password or IP address, you must press the reset button on the bottom of the router following the steps below.
  • Page 39: Technical Specifications

    Technical Specifications This appendix provides technical specifications for the wireless-N modem router. General Specifications Network protocol and standards TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged compatibility or Routed Ethernet, and RFC 1577 Classical IP over ATM Power adapter North America: 120V, 60 Hz, input UK, Australia: 240V, 50 Hz, input Europe: 230V, 50 Hz, input...
  • Page 40: Default Configuration

    Default Configuration You can use the Restore Factory Settings button located on the bottom of your router to reset all settings to their factory defaults. This is called a hard reset. To perform a hard reset, push and hold the Restore Factory Settings button for 6 seconds. Your router will return to the factory configuration settings that are shown in the table below.
  • Page 41 Internet) Outbound (communications going out to Enabled (all) the Internet) Source MAC filtering Disabled Wireless Wireless communication Enabled SSID name NETGEAR Security Disabled Broadcast SSID Enabled Transmission speed Auto Country/Region United States (in North America; otherwise, varies by region)
  • Page 42: Related Documents

    Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link ITCP/IP Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Wireless Networking Basics http://documentation.netgear.com/reference/enu/wireless/index.htm Preparing Your Network http://documentation.netgear.com/reference/enu/wsdhcp/index.htm Virtual Private Networking Basics http://documentation.netgear.com/reference/enu/vpn/index.htm...
  • Page 43: Registration And Certifications

    Registration and Certifications Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register. You must register before you can use our telephone support service. Product updates and Web support are always available by going to: http://kbserver.netgear.com/ Setup documentation is available on the CD, on the support website, and on the documentation website...

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