iCarsoft CR MAX User Manual
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iCarsoft CR MAX User Manual

iCarsoft CR MAX User Manual

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CR MAX
User Manual
PROFESSIONAL . FAST . SMART . POWERFUL

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Summary of Contents for iCarsoft CR MAX

  • Page 1 CR MAX User Manual PROFESSIONAL . FAST . SMART . POWERFUL...

  • Page 3: Copyright Information

    Trademarks iCarsoft, CR MAX is trademarks of iCarsoft Technology Inc., registered in the United States and other countries. All other marks are trademarks or registered trademarks of their respective holders. Copyright Information No part of this manual may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without the prior written permission of iCarsoft.

  • Page 4: Safety Messages

    Safety Instructions The safety messages herein cover situations iCarsoft is aware of. iCarsoft cannot know, evaluate or advise you as to all of the possible hazards. You must be certain that any condition or service procedure encountered does not jeopardize your personal safety.
  • Page 5  Always perform automotive testing in a safe environment.  Wear safety eye protection that meets ANSI standards.  Keep clothing, hair, hands, tools, test equipment, etc. away from all moving or hot engine parts.  Operate the vehicle in a well ventilated work area, for exhaust gases are poisonous. ...

  • Page 6: Table Of Contents

    1.1.3 Hyperlink ....................... 1 1.1.4 Illustrations ....................2 1.1.5 Operation ...................... 2 2 General Introduction ....................2 2.1 CR MAX Display Tablet ..................3 2.1.1 Functional Description ................. 3 2.1.2 Power Sources ....................4 2.1.3 Technical Specifications ................4 Accessory Kit ..................... 6 2.2.1 Main Cable.....................
  • Page 7 4.6.2 Function Descriptions .................32 Exiting Diagnostics ...................34 5 Service Operations .....................35 ABS Bleeding (BLD) Service ................36 Oil Reset (OIL) Service ..................40 Electronic Parking Brake (EPB) Service ............43 Electronic Throttle Control (ETC) Service ............46 Injector Coding (INJ) Service ................48 Steering Angle Sensor (SAS) Service ..............52 Battery Management System (BMS) Service ...........55 Diesel Particulate Filter (DPF) Service .............61 Head Lamp ......................65...
  • Page 8 WIFI ........................113 Brightness .......................113 Screen Sleep ....................114 Vehicle Sorted By ....................115 System Settings ....................116 9.10 Restore Factory Settings ................117 10 Quick Link .......................117 11 Fault Code .......................118 12 Support ........................119 12.1 Account ......................119 12.2 Data Log ......................120 13 Uninstall ......................... 121 14 Remote Desk ......................

  • Page 9: Using This Manual

    Using this Manual This manual contains device usage instructions. Some illustrations shown in this manual may contain modules and optional equipment that are not included in your system. Conventions The following conventions are used. 1.1.1 Bold Text Bold text is used to highlight selectable items such as buttons and menu options. Example: ...

  • Page 10: Illustrations

    1024 x 600 quality. Together with the ability to quickly read and clear DTCs for all available modules of the majority of the makes and models on the market, CR MAX provides you with superior special functions, including OIL (Oil Reset Service), EPB...

  • Page 11: Cr Max Display Tablet

    2.1 CR MAX Display Tablet 2.1.1 Functional Description Figure 2-1 Display Tablet Front View 7.0” LCD Capacitive Touchscreen. Figure 2-2 CR MAX Display Tablet Back View Collapsible Stand – extends from the back to allow hands-free viewing of the Display...

  • Page 12: Power Sources

    Tablet. Heat Sink or Speaker. Figure 2-3 CR MAX Display Tablet Top View USB Port -- for connects the Display Tablet to the PC or DC external power adapter. USB Port. DB15-Pin Port – connects the main cable. Lock/Power Button – long press button to turn tablet off and on. Quick press button to lock screen.
  • Page 13 Table 2-1 Specifications Item Description Recommended Use Indoor Operating System Android 8.1.0 Processor Quad Core 1.3 GHz Memory 32GB 7-inch LCD capacitive touchscreen with 1024x600 Display resolution USB 2.0  Wi-Fi (2.4GHz)  Connectivity Bluetooth  OBDII  Body Color Black Input: N/A ...

  • Page 14: Accessory Kit

    Dimensions (W x H x 240.0mm X 150.0mm X 35.0mm (9.45inch X 5.91inch X 1.38inch) ≈750g Net Weight ISO9141-2, ISO14230-2,ISO15765, K/L-Line, Flashing Code, SAE-J1850 VPW, SAE-J1850 PWM, ISO11898 Supported Automotive (Highspeed, Middlespeed, Lowspeed and Singlewire Protocols CAN), SAE J2610,GM UART,UART Echo Byte Protocol, Honda Diag-H Protocol, TP2.0, TP1.6 Accessory Kit 2.2.1 Main Cable...

  • Page 15: Getting Started

    Press the Lock/Power button on the top right side of the tablet to power the unit on. The system boots up, and displays the lock screen. Slide the lock icon up and down to access the CR MAX job menu.

  • Page 16: Application Buttons

    Detailed descriptions of the menu structures are found in the chapters for each application. 3.1.1 Application Buttons The tablet below briefly describes each of the applications in the CR MAX system. Table 3-1 Applications Button...
  • Page 17 See Fault Code Operations on chapter 11. Feedback and get on-line service from iCarsoft with Support the CR MAX tablet. See Support Operations on chapter 12. Manage the application and database installed on Uninstall the CR MAX tablet.

  • Page 18: Locator And Navigation Buttons

    Configures the unit to receive remote support using Remote desk the TeamViewer application program. See Remote Desk Operations on chapter 14. Access CR MAX system information about the About machine. See About Operations on chapter 15. By using an videoscope, the Technicians can Videoscope observe hard-to-reach or invisible areas.

  • Page 19: Powering Down

    4.1.1 Vehicle Menu Layout When the tablet is properly connected to the vehicle, the platform is ready to start vehicle diagnosis. Tap on the Diagnostics application button on the CR MAX Job Menu, the Vehicle Menu then displays.
  • Page 20 The operations of the toolbar buttons at the top of the screen are listed and described in the table below: Table 4-1 Top Toolbar Buttons Button Name Description Home Returns to the CR MAX Job Menu. Displays a menu of vehicle manufacturers. History Displays stored test vehicle history records. Displays the USA vehicle menu.

  • Page 21: Vehicle Identification

    After establishing communication with the vehicle. Tap the desired manufacturer button to start a diagnostic session. Vehicle Identification The CR MAX diagnostic system supports two methods for Vehicle Identification. Auto identify or VIN identify Vehicle select Figure 4-2 Sample Vehicle identification NOTE Whether "Auto identify"...
  • Page 22 The CR MAX diagnostic system features the latest VIN-based Auto VIN Scan function to identify vehicles with just one touch, enabling the technician to quickly identify the vehicle, scan all the diagnosable ECUs on the vehicle and perform diagnostics on the selected system.
  • Page 23 Once the test vehicle is successfully identified, the screen will show the Vehicle information: include VIN, model code, brand etc., then tap OK to enter the diagnosis. Figure 4-5 Sample Vehicle information Screen 3  Manual VIN Input For some vehicles that not supporting the Auto VIN Scan function, the CR MAX...
  • Page 24 VIN manually.  To perform Manual VIN Input Tap the Diagnostics application button from the CR MAX Job Menu. The Vehicle Menu displays. Select vehicle brand. If some vehicles do not support automatic VIN code recognition, you need to enter the VIN code manually.

  • Page 25: Vehicle Select

    Figure 4-8 Sample Vehicle Select Screen 1  To perform Vehicle Select Tap the Diagnostics application button from the CR MAX Job Menu. The Vehicle Menu displays. Tap the vehicle brand of the test vehicle.

  • Page 26: Navigation

    Figure 4-9 Sample Vehicle Select Screen 2 Select step by step according to the screen prompts, and finally enter the list of diagnosis modes. Navigation This section describes how to operate the Diagnostics screen and select test options. 4.3.1 Diagnostics Screen Layout...

  • Page 27: Screen Messages

    Status Information Bar The Status Information Bar at the top of the Main Section displays the following items: 1) Back button – Returns to the CR MAX Job Menu. 2) Menu Title – displays the menu heading of the Main Section.

  • Page 28: Diagnosis Mode

    The Diagnostics application is a menu driven program that presents a series of choices. As a selection is made, the next menu in the series displays. Each selection narrows the focus and leads to the desired test. Tap the screen to make menu selections. Diagnosis mode The Diagnostics application enables a data link to the electronic control system of the test vehicle for vehicle diagnosis.

  • Page 29: Control Unit

    Figure 4-12 Sample Auto Scan Screen Left side – Show vehicle control unit system name. Right side – Show vehicle control unit status.  Fault | (2): Indicates that the fault code is detected; 2 represents the number of faults detected. ...

  • Page 30: Service

    Figure 4-13 Sample Control Unit Screen 4.4.3 Service The vehicle diagnostic tool provides an entry from the diagnostic mode to the service function. You can easily select the service function from the diagnosis mode, without returning to the service menu for selection. For different vehicle models, the service functions are different.

  • Page 31: Diagnostic Operation

    Figure 4-14 Sample Service Menu Screen 4.5 Diagnostic operation This option allows you to manually locate a required control system for testing through a series of choices. Follow the menu driven procedures and make proper selection each time; the program will guide you to the diagnostic function menu after selections are made. Figure 4-15 Sample Diagnostic Operation Screen The Function Menu options vary slightly for different vehicles.

  • Page 32: Module Information

    Select Vehicle Manufacturer. Select “Vehicle Select” and select vehicle model, model year, etc. according to the on-screen prompts. Select the diagnosis mode and guide the selection through the menu of any diagnosis mode to locate the required test system. Select the test to be performed on the function list. ...
  • Page 33 Figure 4-17 Sample Read Fault Codes Screen 1 Functional Button  Save – tap this icon to save the information related to the fault code  Back – tap it to return to the previous screen or exit the function. –...

  • Page 34: View Data

     – tap this icon to view the information of the freeze frame. Figure 4-19 Sample Read Fault Codes Screen 3  Clear Fault Codes After reading the retrieved codes from the vehicle and certain repairs have been carried out, you can erase the codes from the vehicle using this function. Before performing this function, make sure the vehicle’s ignition key is in the ON (RUN) position with the engine off.
  • Page 35 Figure 4-20 Sample View Data Screen 1 Select any module manually, and you will enter the specific data flow list. Gesture scrolling allows you to quickly move through the data list. Simply swipe the screen up or down to locate the data you want. The figure below shows a typical Live Data screen: Figure 4-21 Sample View Data Screen 2 Main Section ...
  • Page 36 Check Box – tap the check box on the left side of the parameter name to make item selection. Tap the check box again to de-select the item. Drop-down Button – tap the drop-down button on the right side of the parameter name to open a sub menu that provides various choices for data display mode.

  • Page 37: Actuation Test

     Record – starts recording the retrieved live data; the recorded data is then stored as a video clip in the Data Manager application for future reviews.  Freeze frame – displays the retrieved data in freeze frame mode. Previous Frame – moves to the previous frame in the freeze frame data. Next Frame –...

  • Page 38: Generic Obdii Operations

    (MIL), check monitor status prior to emissions certification testing, verify repairs, and perform a number of other services that are emissions-related. 4.6.1 General Procedure  To access the OBDII/EOBD diagnostics functions Tap the Diagnostics application button from the CR MAX Job Menu. The Vehicle Menu displays.
  • Page 39 Tap the EOBD button. The device will automatically establish communication with the vehicle, as shown in the figure below: Figure 4-23 Sample OBDII Screen 1 When the communication is complete, vehicle protocol information will be displayed. Tap OK to proceed to the next step. Figure 4-24 Sample OBDII Screen 2 Select a specific protocol under the Protocol option.

  • Page 40: Function Descriptions

    Figure 4-25 Sample OBDII Diagnostic Menu NOTE ○ Tapping button beside the function name to display additional function information. Select a function option to continue.  Read Codes  Erase Codes  I/M Readiness  Live Data  Freeze Frame ...
  • Page 41 Permanent Codes. You can save the fault code information of the current page through the save button in the lower right corner. Figure 4-26 Sample Read Codes Screen Stored codes are the current emission related DTCs from the ECM of the vehicle. OBDII/EOBD Codes have a priority according to their emission severity, with higher priority codes overwriting lower priority codes.

  • Page 42: Exiting Diagnostics

    Live Data This function displays the real time PID data from ECU. Displayed data includes analog inputs and outputs, digital inputs and outputs, and system status information broadcast on the vehicle data stream. Live data can be displayed in various modes, see View Data on section 4.5 for detailed information.

  • Page 43: Service Operations

    CR MAX Job Menu. Once the Diagnostics application is no longer communicating with the vehicle, it is safe to open other CR MAX applications, or exit the CR MAX Diagnostic System and return to the Android System’s Home screen.

  • Page 44: Abs Bleeding (Bld) Service

    ABS brake sensitivity. NOTE This operation requires assistance. Using BMW as an example:  To perform ABS Bleeding functions Tap the Service application button from the CR MAX Job Menu. Tap ABS Bleeding button and wait for the vehicle manufacturer screen. Then...
  • Page 45 tap BMW icon from the screen. Waiting for vehicle communication. Figure 5-2 Sample ABS Bleeding Function Screen 1 You can tap Auto Identify to acquire vehicle VIN information and tap OK to confirm. Or you can tap the Vehicle Select to choose the correct vehicle according to the on-screen instructions.
  • Page 46 Figure 5-3 Sample ABS Bleeding Function Screen 2 Read the information on the screen carefully and prepare according to the requirements of the screen. After working on the brake system, the brake bleeding routine must be carried out. Figure 5-4 Sample ABS Bleeding Function Screen 3 Make corresponding preparations, connect the bleeder unit and turn on the switch.
  • Page 47 Figure 5-5 Sample ABS Bleeding Function Screen 4 The screen prompts has the brake system has been flushed? If so, tap Yes to continue. Figure 5-6 Sample ABS Bleeding Function Screen 5 In the following procedure, perform the exhaust procedure separately. Follow the on-screen prompts.

  • Page 48: Oil Reset (Oil) Service

     Set the distance driven since last oil change： Tap the Service application button from the CR MAX Job Menu. Tap Oil icon and wait for the vehicle manufacturer screen. Then tap Benz icon from the screen. Waiting for vehicle communication.
  • Page 49 Figure 5-8 Sample OIL Function Screen 1 Wait for communication between vehicle and equipment. When the data stream interface appears, tap [Reset] to next step. Figure 5-9 Sample OIL Function Screen 2 Enter the required mileage after oil change and tap [OK] to next step until the application is completed.
  • Page 50  Set the number of days since last oil change： Tap the Service application button from the CR MAX Job Menu. Tap Oil Reset button and wait for the vehicle manufacturer screen. Then you can tap Auto Identify to acquire vehicle VIN information and tap OK to confirm.

  • Page 51: Electronic Parking Brake (Epb) Service

    Figure 5-11 Sample OIL Function Screen 4 Wait for communication between vehicle and equipment. When the interface of data stream appears, tap [Reset] to next step. Figure 5-12 Sample OIL Function Screen 5 Enter the number of days after oil change and tap [OK] to next step until the application is completed.
  • Page 52 Using Jaguar as an example:  To perform EPB functions Tap the Service application button from the CR MAX Job Menu. Tap EPB button and wait for the vehicle manufacturer screen. Then tap Jaguar icon from the screen. Waiting for vehicle communication.
  • Page 53 Figure 5-15 Sample EPB Function Screen 2 As shown in the figure below, make sure that the parking brake is switched on and the shift lever is in N gear. Operate the clutch as required when the engine is running. Figure 5-16 Sample EPB Function Screen 3 Press the [OK] to next step until the calibration is successful, fully depress the clutch pedal, select neutral and release the clutch pedal.

  • Page 54: Electronic Throttle Control (Etc) Service

    Figure 5-17 Sample EPB Function Screen 4 The screen prompts that the application is complete, and press [OK] to exit. Figure 5-18 Sample EPB Function Screen 5 Electronic Throttle Control (ETC) Service Electronic Throttle Control system (ETC), relearns the throttle value control value while clear or replace the throttle value.
  • Page 55  To perform Throttle functions Tap the Service application button from the CR MAX Job Menu. Tap Throttle icon and wait for the vehicle manufacturer screen. Then tap Benz icon from the screen. Waiting for vehicle communication. You can tap Auto Identify to acquire vehicle VIN information and tap OK to confirm.

  • Page 56: Injector Coding (Inj) Service

     To perform Injector functions Tap the Service application button from the CR MAX Job Menu. Tap Injector icon and wait for the vehicle manufacturer screen. Then tap Land Rover icon from the screen. Waiting for vehicle communication.
  • Page 57 4.2 for detail. Select the "Powertrain Set - Up - Injector Replacement" option in the function list. The list may vary by vehicle. Figure 5-21 Sample Injector Screen 1 When the next screen prompts to replace a single injector, the injector control module needs a new configuration value to make the injector work normally.
  • Page 58 Read the screen prompts carefully, you will know the information about the fuel injector code. Follow the screen operation step by step, tap [OK] to perform the next step. Figure 5-23 Sample Injector Screen 3 NOTE During the procedure, the engine shall be off. And the supply voltage shall be 12.5V (standard).
  • Page 59 Figure 5-24 Sample Injector Screen 4 Read the 10 digit sensor code from the replaced injector, press the [OK] to call up the input box and input the identification number. Figure 5-25 Sample Injector Function Screen 5 Press [OK] to complete the execution. You can perform the next injector code change or exit application.

  • Page 60: Steering Angle Sensor (Sas) Service

     Accident repairs where damage to the steering angle sensor or assembly, or any part of the steering system may have occurred. NOTE 1) ICARSOFT accepts no responsibility for any accident or injury arising from servicing the SAS system. When interpreting DTCs retrieved from the vehicle, always follow the manufacturer’s recommendation for repair.
  • Page 61 If the steering column or instrument cluster is replaced or the instrument cluster software is updated, a body system steering column calibration is required. Tap the Service application button from the CR MAX Job Menu. Tap SAS button and wait for the vehicle manufacturer screen. Then tap Jaguar icon from the screen.
  • Page 62 Figure 5-28 Sample SAS Function Screen 2 Read the 3 to 10 digits on the steering column label as required and enter the input on the next screen. Figure 5-29 Sample SAS Function Screen 3 Tap the screen to call up the keyboard, enter 3 to 10 digits on the steering column label, and then tap OK to next.

  • Page 63: Battery Management System (Bms) Service

    Figure 5-30 Sample SAS Function Screen 4 The system will enter communication, until the application program is completed. Tap OK to exit. Figure 5-31 Sample SAS Function Screen 5 Battery Management System (BMS) Service The BMS (Battery Management System) allows the scan tool to evaluate the battery charge state, monitor the close-circuit current, register the battery replacement, and...
  • Page 64 Using BMW as an example.  To display the battery history Tap the Service application button from the CR MAX Job Menu. Tap BMS button and wait for the vehicle manufacturer screen. Then tap BMW icon from the screen. Waiting for vehicle communication.
  • Page 65 Figure 5-32 Sample BMS Function List Tap on the service to perform. In this case, it is function 1：Display distance reading at last battery exchange and one before last. A notice screen displays. Figure 5-33 Sample BMS Screen 1 Read carefully the complete information and tap OK.
  • Page 66 Figure 5-34 Sample BMS Screen 2 Check the battery capacity and the battery replacement information displayed. Then tap OK. Figure 5-35 Sample BMS Screen 3  To register the battery replacement 1. Tap on the corresponding service you want to carry out. In this case, it is function 2 Register battery exchange.
  • Page 67 Figure 5-36 Sample BMS Screen 4 2. Read carefully the information on the screen and tap OK to view all the functions listed. Four functions are listed: Figure 5-37 Sample BMS Screen 5 1) Enter battery exchange: Same capacity 2) Enter battery exchange: Higher/lower capacity 3) Enter battery exchange: Change from normal lead-acid battery (white...
  • Page 68 housing) to AGM battery (black housing). 4) End service function. Figure 5-38 Sample BMS Function Screen 6 Using function 1 as an example. Read carefully the information on the screen and Waiting for battery component replacement. Figure 5-39 Sample BMS Screen 7...

  • Page 69: Diesel Particulate Filter (Dpf) Service

    2) Once the code was accepted and the exchange is complete. Figure 5-40 Sample BMS Screen 8 Diesel Particulate Filter (DPF) Service The DPF function allows you to carry out numerous functions to the Diesel Particulate Filter system. The tool will manage DPF regeneration, DPF component replacement teach-in and DPF teach-in after replacing the engine control unit.
  • Page 70  To preform DPF functions 1. Tap the Service application button from the CR MAX Job Menu. 2. Tap DPF icon and wait for the vehicle manufacturer screen. Then tap Land Rover icon from the screen. Waiting for vehicle communication.
  • Page 71 Figure 5-41 Sample DPF Service Function Menu 1 5. Carefully read the on-screen prompts on the conditions for dynamic regeneration of the diesel particulate filter, and pay special attention to the need for two people to perform this operation. Figure 5-42 Sample DPF Service Function Screen 2 6.
  • Page 72 Figure 5-43 Sample DPF Service Function Screen 3 7. The program reads the temperature of the engine, and when the engine temperature reaches 60 ℃, press the OK button. Figure 5-44 Sample DPF Service Function Screen 4 Subsequent procedures will force the engine management system to perform a diesel particulate filter regeneration.

  • Page 73: Head Lamp

     To perform Head Lamp functions Tap the Service application button from the CR MAX Job Menu. Tap Head Lamp icon and wait for the vehicle manufacturer screen. Then tap Jaguar icon from the screen. Waiting for vehicle communication.
  • Page 74 Select "lighting - headlamp control module system calibration" in the function list. The list may vary by vehicle. Figure 5-47 Sample Head Lamp Screen 1 Wait for the system communication, keep the vehicle stationary as required, and press [OK] to perform the system calibration operation. This process takes 30 seconds.

  • Page 75: Air Suspension

     To perform Air Suspension functions Tap the Service application button from the CR MAX Job Menu. Tap Air Suspension icon and wait for the vehicle manufacturer screen. Then tap Land Rover icon from the screen. Waiting for vehicle communication.
  • Page 76 Figure 5-50 Sample Air Suspension Function Screen 1 Carefully read the operation information on the screen, this routine puts the chassis module into normal operation, thus inflating the air suspension. Follow the procedure and select [OK] to continue. Figure 5-51 Sample Air Suspension Function Screen 2 NOTE During the procedure, the engine shall be off, and the supply voltage shall be 12.5v (standard).
  • Page 77 Press OK to wait for the device to communicate, and then read the screen prompts to ensure that the inflation conditions are met. Figure 5-52 Sample Air Suspension Function Screen 3 If the conditions are met, the system will enter the communication state, and the air suspension will enter inflation.

  • Page 78: Tire Pressure Monitor System (Tpms) Service

    operation, and press [OK] to exit. Figure 5-54 Sample Air Suspension Function Screen 5 5.11 Tire Pressure Monitor System (TPMS) service The TPMS service function include displaying sensor IDs from the vehicle’s ECU, inputting TPMS sensor replacement IDs and testing sensors. Select tire pressure sensor replacement (Front right wheel sensor) as an example.
  • Page 79 Tap the Service icon from the CR MAX Job Menu. Tap TPMS icon and wait for the vehicle manufacturer screen. Then tap Jaguar icon from the screen. Waiting for vehicle communication. You can tap Auto Identify to acquire vehicle VIN information and tap OK to confirm.
  • Page 80 Figure 5-56 Sample TPMS Function Screen 2 Select the standard wheel with tire pressure sensor. Select the right front wheel sensor according to the screen. Figure 5-57 Sample TPMS Function Screen 3 Read the on-screen prompt carefully, which will tell you how to obtain the 8-digit sensor identification code.
  • Page 81 Figure 5-58 Sample TPMS Function Screen 4 Read the 8-digit sensor identification code from the replacement sensor. Figure 5-59 Sample TPMS Function Screen 5 Input 8-bits Sensor Identifications as required, and press [OK].
  • Page 82 Figure 5-60 Sample TPMS Function Screen 6 After passing the 8-bit sensor identification test, carry out a specific road test. Figure 5-61 Sample TPMS Function Screen 7 After the driving cycle, confirm the tire pressure monitor system application.

  • Page 83: Gearbox Reset

    Using Benz as an example:  To perform Gearbox Reset functions Tap the Service application button from the CR MAX Job Menu. Tap Transmission icon and wait for the vehicle manufacturer screen. Then tap Benz icon from the screen. Waiting for vehicle communication.
  • Page 84 confirm. Or you can tap the Vehicle Select to choose the correct vehicle according to the on-screen instructions. See Vehicle Identification on section 4.2 for detail. Tap “Resetting the adaptation values” in the function list. The list may vary by vehicle.
  • Page 85 Set ignition switch to on. Then Follow the on-screen instructions, carefully read the operation prompt information and determine whether to reset the adaptation value, if so, wait for the device to establish communication with the vehicle. Figure 5-65 Sample Gearbox Reset Screen 3 Tap Yes and the device will send instructions until the operation is completed.

  • Page 86: Air Conditioning Service

     To perform Air-conditioner service functions Tap the Service application button from the CR MAX Job Menu. Tap Air conditioning service icon and wait for the vehicle manufacturer screen. Then tap Benz icon from the screen. Waiting for vehicle communication.
  • Page 87 Figure 5-68 Sample Air conditioning Function Screen 2 Tap OK button to go to the next step and execute the vehicle as required. Continue to press the OK button until the instruction to complete the operation appears. Figure 5-69 Sample Air conditioning Function Screen 3 7.

  • Page 88: Air Filter

    Using Benz as an example:  To perform Air Filter functions Tap the Service application button from the CR MAX Job Menu. Tap “Air Filter” icon and wait for the vehicle manufacturer screen. Then tap Benz icon from the screen. Waiting for vehicle communication.
  • Page 89 Figure 5-71 Sample Air Filter Screen 1 Screen prompt: Teach-in process after replacement of component “Air Filter”, Press OK to continue. Figure 5-72 Sample Air Filter Screen 2 Follow the prompts until the instruction to complete the command operation appears.

  • Page 90: Fuel Pump

     To perform Activate fuel pump functions: Tap the Service application button from the CR MAX Job Menu. Tap “Fuel Pump” icon and wait for the vehicle manufacturer screen. Then tap Benz icon from the screen. Waiting for vehicle communication.
  • Page 91 Figure 5-74 Sample Fuel Pump Screen 1 NOTE Requirements for teach-in process: Ignition on, combustion engine at standstill, accelerator petal not operated. Please switch the engine off! In the next step, the screen will show that the status of the fuel pump is not activated.

  • Page 92: Engine Idle

    Using Benz as an example:  To perform Engine Idle functions: Tap the Service application button from the CR MAX Job Menu. Tap “Engine Idle” icon and wait for the vehicle manufacturer screen. Then tap Benz icon from the screen. Waiting for vehicle communication.
  • Page 93 Figure 5-77 Sample Engine Idle Function Screen 1 There will be a message on the screen: the engine is running, the selector lever is at P or N, and the coolant temperature is higher than 70℃. Figure 5-78 Sample Engine Idle Function Screen 2 The engine idle speed can be adjusted in the next step, tap the [+] or [-] button to adjust the engine idle speed.

  • Page 94: Body Stability

    Figure 5-79 Sample Engine Idle Function Screen 3 Follow the prompts on the screen to turn the ignition on or off until the procedure is complete. Figure 5-80 Sample Engine Idle Function Screen 4 Press [OK] to exit. 5.17 Body stability...
  • Page 95 Using Benz as an example:  To perform Body stability functions: Tap the Service application button from the CR MAX Job Menu. Tap “Body stability” icon and wait for the vehicle manufacturer screen. Then tap Benz icon from the screen. Waiting for vehicle communication.
  • Page 96 Figure 5-82 Sample Body Stability Function Screen 2 Press [OK] to the next step, this process takes a long time, until the completed instruction is prompted. Figure 5-83 Sample Body Stability Function Screen 3 Press [OK] to exit.

  • Page 97: Door

    The door window glass position can be learned by executing this routine. Tap the Service application button from the CR MAX Job Menu. Tap “Door” icon and wait for the vehicle manufacturer screen. Then tap Jaguar icon from the screen.
  • Page 98 Figure 5-85 Sample Door Function Screen 1 The position of the door window glass can be learned by performing this routine. Follow the screen prompts step by step. Figure 5-86 Sample Door Function Screen 2 Until the screen prompts that the operation is completed, press the OK to exit.

  • Page 99: Seat

    The following routine will restore all the seat axis position values to default for the driver's seat module. Tap the Service application button from the CR MAX Job Menu. Tap “Seat” icon and wait for the vehicle manufacturer screen. Then tap Jaguar icon from the screen.
  • Page 100 Figure 5-88 Sample Seat Function Screen 1 The program will restore all seat axis position values of the driver's seat module to the default values. Reset all adaptive values. Figure 5-89 Sample Seat Function Screen 2 Make sure that the area around the seat is free of any objects that will hinder full movement and do not sit on the seat during operation.

  • Page 101: User Data

    Figure 5-90 Sample Seat Function Screen 3 Tap OK according to the screen prompt to continue until the screen prompt is completed.  Passenger's Seat Calibration: The following routine will restore all the seat axis position values to default for the passenger seat module.

  • Page 102: Image Files

    Figure 6-1 Sample User Data Main Screen User Data Operations are based on toolbar controls. Details are explained in the following sections. Image Files The Image section contains all captured screenshot images. The image section allows you to view all the screenshots. Figure 6-2 Sample Image Screen...

  • Page 103: Play Back

    Play Back The playback section allows you to view diagnostic data, live data, and fault codes on the system.  To view live data: 1. Tap the Play back icon on the User Data application. The screen display the data list of diagnostic data, live data, and fault codes. Figure 6-3 Sample Play Back Screen 1 2.
  • Page 104 Figure 6-4 Sample Play Back Screen 1 3. Select the check box in the lower right corner of each list, tap the button in the upper right corner to execute PDF output function or delete. Figure 6-5 Sample Play Back Screen 2 Perform PDF output function：...
  • Page 105 delete. Figure 6-6 Sample Play Back Screen 3 2） After the adjustment is completed, tap the button in the upper right corner, and an interface for outputting the report to PDF appears. Fill in the file name, vehicle, customer, and operator, and press the save button. Figure 6-7 Sample Play Back Screen 4...
  • Page 106 3） Wait for the program to execute, as shown below： Figure 6-8 Sample Play Back Screen 5 4） After the save is complete, the screen will show a message indicating that the save is successful, and inform the user of the save path of the report. Figure 6-9 Sample Play Back Screen 5 5）...

  • Page 107: User Manual

    Figure 6-10 Sample Play Back Screen 7 User Manual The user manual section provides users to view the CR MAX user manual, quick operation guide, how to create a report, how to perform feedback, etc. Figure 6-11 Sample User Manual Screen...

  • Page 108: Training

    Training The training section provides videos of operating applications to facilitate customers to quickly understand the operating functions of CR MAX. Figure 6-12 Sample Training Screen Report In the Report option, view the report of the vehicle data in Play Back after the PDF is...

  • Page 109: Data Link Connector (Dlc) Location

    The tablet automatically searches for available updates for the CR MAX software when it is connected to the internet. Any updates that are found can be downloaded and installed on the device. This section describes installing an update to the CR MAX System.
  • Page 110  For example: a vehicle make. ② Status Bar  Left Side – displays the CR MAX device model information and serial number.  Right Side – displays an update progress bar indicating the completion status. ③ Main Section  Left Column –displays the diagnostic function icon and service function icon and the name of the software;...

  • Page 111: Shop Information

    1. Make sure the Display Tablet is connected to a power source with stable access to the internet. 2. Tap the Upgrade application button from the CR MAX Job Menu; or tap the update notification message when received; or tap the Upgrade icon on Vehicle Menu in Diagnostics application.

  • Page 112: Workshop Info

    Cancel the current operation and return to the Back previous screen. Tap this button to create a new customer account Add Account file. Save Complete editing and save the file. Tap this button to delete the selected customer Delete information and vehicle record. Modify edit and Tap this button to save the modified customer save...

  • Page 113: Customer Info

     To edit the Workshop Information sheet 1. Tap the Shop Info application on the CR MAX Job Menu. 2. Select Workshop Information. 3. Tap on each field to input the appropriate information. 4. Tap the Save button in the upper right corner to save the updated workshop information table, or tap the back button in the upper left corner to exit without saving.
  • Page 114 Back button in the upper left corner to exit without saving.  To edit a customer account 1. Tap the Shop Info application on the CR MAX Job Menu. 2. Select Customer Info. 3. Select a customer account by tapping the corresponding name card. A Customer Information sheet displays.

  • Page 115: Customer Notes

    Use the Customer Note function to add customer text record.  To access Customer Note 1. Tap the Shop Info application on the CR MAX Job Menu. 2. Select Customer Info or Vehicle History. 3. Select a customer account by tapping the corresponding name card. A Customer Information sheet displays (if Customer Info is selected).

  • Page 116: Vehicle History

    Figure 8-4 Sample Customer Note Screen  To add a note in Customer Notes 1. Access Customer Notes. An edit window displays. 2. Tap on the Title bar to input a note title. 3. Tap on the blank space below to edit a text note or remark. 4.

  • Page 117: Settings

    Diagnostics button on the upper right corner. The vehicle’s Diagnostics screen displays a new diagnostic session. Settings Selecting Settings application opens a setup screen to adjust the default setting and view information about the CR MAX system. There are eight system settings:  USB Model ...

  • Page 118: Usb Model

    Tap the USB Model option on the left column. Select “Host” or “Device”. Tap the Back button in the top left corner to return to the CR MAX home screen or select another setting. Figure 9-1 Sample USB Model Setting Screen Unit This option allows you to change the measurement unit for the diagnostic system.

  • Page 119: Language

    Select the required measurement unit, Metric or Imperial. A check mark will display on the right of the selected unit. Tap the Back button on the top left corner to return to the CR MAX home screen or select another setting.

  • Page 120: Data Log

    Figure 9-3 Sample Language Setting Screen Data log This option allows you to access the diagnostic system log. It's controlled by a slide switch. Turn on the switch, the diagnostic equipment will automatically backup the diagnostic files of the diagnostic system. Figure 9-4 Sample Data Log Screen ...

  • Page 121: Wifi

    Tap the Settings application on the CR MAX Job Menu. Tap the Data log option on the left column. Select the desired state, on or off. Tap the Back button on the top left corner to return to the CR MAX home screen or select another setting. WIFI This option allows you to enter the Android background WiFi option settings and select the available network settings.

  • Page 122: Screen Sleep

    5 minutes, 10 minutes, 15 minutes, 20 minutes, 30 minutes and 45 minutes. A check mark appears to the right of the selected cell. Tap the Back button in the top left corner to return to the CR MAX home screen or select another setting.

  • Page 123: Vehicle Sorted By

    Select the vehicle classification type you want, alphabetically or by frequency of use. A check mark appears to the right of the selected cell. Tap the Back button in the top left corner to return to the CR MAX home screen or select another setting.

  • Page 124: System Settings

    Tap the Back button in the bottom left corner to return to the CR MAX settings menu or select another setting. Short pressing the App Switcher icon to open a control panel: ...

  • Page 125: Restore Factory Settings

    This operation will initialize all data in the application settings, including unit, brightness, data switch, screen sleep and vehicle logo sorting. Tap the Back button in the top left corner to return to the CR MAX home screen or select another setting.

  • Page 126: Fault Code

    Figure 10-1 Sample Quick Link Screen  To open a quick link 1. Tap the Quick Link application on the CR MAX Job Menu. The Quick Link application screen displays. 2. Select a website thumbnail from the main section. The Chrome browser is launched and the selected website is opened.

  • Page 127: Support

    Internet when you use it for the first time. The Support application is connected to iCarsoft’s service channel and on-line communities which provides the quickest way for problem solutions, allowing you to submit complaints or sent help requests to obtain direct services and supports.

  • Page 128: Data Log

    Figure 12-1 Sample Account Screen 12.2 Data Log The "Data Log" screen displays the data log stored when the diagnostic device performs the diagnosis. When the log switch in the "Settings" option is turned on, the data log will be automatically stored. Select the check box behind the log, you can delete, you can also provide information feedback.

  • Page 129: Uninstall

    3 photos to submit together. Uninstall This section allows you to manage the software applications installed on the CR MAX Diagnostics System. Select this section to open a management screen, on which you can check all the available vehicle diagnostic applications.

  • Page 130: Remote Desk

    The Remote Desk application launches the TeamViewer Quick Support program, a simple, fast and secure remote control screen. Use this application to receive ad-hoc remote support from iCarsoft’s support technicians by allowing them to control your CR MAX tablet on their PC via the TeamViewer software.

  • Page 131: About

    To receive remote support from a partner Power on the tablet. Tap the Remote Desk application on the CR MAX Job Menu. The TeamViewer screen displays and the device ID is generated and shown. Your partner must install the Remote Control software to his/her computer by downloading the TeamViewer full version program online (http://www.teamviewer.com ), and then start the software on his/her computer...

  • Page 132: Videoscope

    Tap the About application on the CR MAX Job Menu. The product information screen displays on the screen. Tap the Back button on the top left corner to return to the CR MAX home screen, or select another setting option for the system setup after viewing.
  • Page 133  To check the CR MAX product information in Videoscope: Tap the Videoscope application on the CR MAX Job Menu. If it is not connected to the videoscope, it is displayed to the not detected page. Tap “video files” button, The screen will go to the “video files” page.

  • Page 134: Maintenance And Service

    Figure 16-3 Sample videoscope 3 Image files and video files are viewed in the "video files" application. Figure 16-4 Sample videoscope 4 Maintenance and Service 17.1 Maintenance Instructions...

  • Page 135: Troubleshooting Checklist

    The following shows how to maintain your devices, together with precautions to take.  Use a soft cloth and alcohol or a mild window cleaner to clean the touch screen on the tablet.  Do not use any abrasive cleansers, detergent, or automotive chemicals to the tablet. ...

  • Page 136: About Battery Usage

     Your device may have not been connected to the charger properly. Check the connector. NOTE If your problems persist, please contact iCarsoft’s technical support personnel or your local selling agent. 17.3 About Battery Usage Your tablet is powered by a built-in Lithium-ion Polymer battery. This means that, unlike other forms of battery technology, you can recharge your battery while some charge remains without reducing your tablet’s autonomy due to the “battery memory effect”...

  • Page 137: Service Procedures

     Email: support@icarsoft.com 17.4.2 Repair Service If it becomes necessary to return your device for repair, please download the repair service form from www.iCarsoft.com, and fill it in. The following information must be included:  Contact name  Return address ...

  • Page 138: Compliance Information

    You can purchase the optional accessories directly from iCarsoft’s authorized tool suppliers, and/or your local distributor or agent. Your purchase order should include the following information:  Contact information  Product or part name  Purchase quantity Compliance Information FCC Compliance This device complies with Part 15 of the FCC rules.

  • Page 139: Warranty

    -- Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. The radiated output power of this device is below the FCC radio frequency exposure limits.

  • Page 140: Limited One Year Warranty

    Limited One Year Warranty ICarsoft Technology Inc. (the Company) warrants to the original retail purchaser of this CR MAX Diagnostic Device, that should this product or any part thereof during normal consumer usage and conditions, be proven defective in material or workmanship that...
  • Page 141 Technology Inc. www.icarsoft.us www.icarsoft.com All Rights Reserved...

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