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Chesney's CUBE Installation & User Manual

Gas effect stoves
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CHESNEYS
GAS EFFECT STOVES
CUBE
INSTALLATION & USER MANUAL
IMPORTANT:
PLEASE ENSURE YOU REGISTER FOR YOUR EXTENDED
WARRANTY. PLEASE SEE PAGE 58 & 59 FOR DETAILS
www.chesneys.co.uk
Version 01 May 2025

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  • Page 1 CHESNEYS GAS EFFECT STOVES CUBE INSTALLATION & USER MANUAL IMPORTANT: PLEASE ENSURE YOU REGISTER FOR YOUR EXTENDED WARRANTY. PLEASE SEE PAGE 58 & 59 FOR DETAILS www.chesneys.co.uk Version 01 May 2025...
  • Page 2 Technical Manual Technical PIN: 0359DP0050 User and Installation Instructions Model No. Cube Gas Stoves: Sanctuary Shoreditch Salisbury Serendipity IMPORTANT: Please read these instructions carefully before installation or use. These instructions are only valid if the following country code is on the appliance.

  • Page 3: Table Of Contents

    Contents Section Pages Unpacking 2. Technical Data 3. Installation Parameters 8-10 4. Burner and Control Information 11-12 5. Construction Information 13-17 6. Appliance Details Preparing the Appliance for Installation 8. Installation 20-27 9. Placement of Fibre Logs, Chippings and Embers 28-32 10.

  • Page 5: Unpacking

    1. Unpacking Remove the appliance from its packaging, check that it is complete and undamaged. If satisfied by the condition and the contents is as specified, proceed with the installation. The installation should only be carried out by a competent person and all gas work must be carried out by a Gas Safe registered person in accordance with national and local regulations for both gas and electricity (If required).
  • Page 6 Fig.4 Logs Fig.5 Bag of embers Fig.6 Remote Control Handset (Automatic version only) Fig.7 Glow strands...

  • Page 7: Technical Data

     3B/P(30) - G30/G31 at 30/37mbar   - G31 at 37mbar   3P(37) CUBE GAS STOVE CONVENTIONAL FLUE - G20 at 20mbar 0.648 - G30/G31 at 30mbar 0.18 3B/P(30) - G30/G31 at 30/37mbar 0.18 - G31 at 37mbar 0.24...

  • Page 8: Installation Parameters

    3. Installation Parameters This appliance must be installed in accordance with the rules in force and used only in a sufficiently ventilated space. Consult instructions before installation and use of this appliance. NOTE - Wear protective clothing when fitting or carrying works out on the appliance.
  • Page 9 Do not install the appliance in a bathroom or a room that contains a bath or shower, as the moisture in the atmosphere can affect the combustion process. It is advised that provisions be made for the removal of the appliance without the need to dismantle the flue system.
  • Page 10 Fig.8 Data Plate The Data plate for the appliance is located at the rear of the stove on a metal plate that swings outwards. THIS APPLIANCE MUST BE INSTALLED IN ACCORDANCE WITH THE RULES IN FORCE AND ONLY USED IN A SUFFICIENTLY VENTILATED SPACE.

  • Page 11: Burner And Control Information

    4. Burner and Control Information Fig.9 Slider Control Burner information Fig.10 Mertik Control Burner information...
  • Page 12 Dimensions Fig.11 Slider Control Burner information Fig.12 Mertik Control Burner information...

  • Page 13: Construction Information

    Construction Information Hearths A hearth shall be provided according to National regulations, in Great Britain this would be to Building Regulation Document J and BS5871-1. A Hearth shall be provided for the stove extending to at least the front of the supporting legs, and to at least each side of the stove.
  • Page 14 Conventional Class 1 Chimney (lined only) / Linerless Kit / Factory made flue system conforming to BS 5440-1. Fig.13 Installed into a chimney recess / builders opening (see Fig.15 for installation details) Flue pipe connection via stove pipe to a flexible flue liner Flue system to terminate with a flue...
  • Page 15 Fig.14 Free standing installation connected to a factory made flue system. Flue system to terminate with a flue terminal conforming to BS 5440-1 The flue system used should be in accordance with the appliance manufacturer’s installation requirements Dilution air through integral draught diverter...
  • Page 16 1 Meter Conventional Flue Linerless Kit Connection Flue & Chimney Requirements for a Chesneys Linerless Kit • Make an assessment of the chimney ensuring it’s clean and free of obstruction. If not the chimney must be swept prior to installation. •...
  • Page 17 Due to the nature of the appliance most part of it will become hot during normal operation, therefore the entire appliance is classed as a working surface. Cube Gas Stove Combustibles Rear of appliance...

  • Page 18: Appliance Details

    6. Appliance Details Fig.16 Appliance dimensions Cube Gas Stoves A mm B mm C mm D mm Sanctuary Salisbury Shoreditch Serendipity...

  • Page 19: Preparing The Appliance For Installation

    7. Preparing the Appliance for Installation The appliance is supplied in separate boxes, stove, burner assembly, logs set. The installer is required to install the burner and logs into the appliance. Important Notes Ensure the glass is clean on both sides before lighting as dirt, oils etc. can etch the glass.

  • Page 20: Installation

    8. Installation IMPORTANT Please ensure the gas pipe has been routed and the flue connection is terminated in a suitable position ready for connection. Fixing of the appliance The gas stove is a free standing appliance and does not require any additional fixing to the floor or walls.
  • Page 21 Soundness testing At this stage gas soundness test can be performed, connect a suitable test meter to the pressure test point ensuring the tube is routed under the main body of the appliance and not through the door. Carry out a soundness test, on completion leave the meter connected.
  • Page 22 2. Fit the TTB (spillage monitoring device) bracket though the hole in the rear panel on the left hand side of the stove and fix with 2 fixing bolts provided. Rear view of TTB (spillage monitoring device) bracket correctly positioned. 3.
  • Page 23 4. The spark generator will need to be mounted onto its bracket, which is located at the bottom right hand side of the stove 5. Remove the cap and locking nut from the battery compartment of the spark generator 6. Mount into bracket as shown, A) Place lock nut into position, B) Insert battery C) Fit the cap...
  • Page 24 Fit the left and right grate assemblies into the stove with the inserts at the front. 8. Fit the middle grate into the stove 9. Fit the pistol burners through the key holes in the middle grate, ensuring they are fully located onto the burner ports. The shorter pistol is to be placed in the left port and the taller pistol on the right.
  • Page 25 Fig.21b Mertik Control Burner Instructions Receiver Unit Please inset the batteries into the receiver unit prior to fitting the burner into the stove. Fit the burner into the stove and secure with the 4 fixings provided, then connect to the gas supply and carry out relevant tests. Fit the TTB (spillage monitoring device) bracket though the hole in the rear panel on the left hand side of the stove and fix with 2 fixing bolts provided.
  • Page 26 Rear view of TTB (spillage monitoring device) bracket correctly positioned. Fit the left and right grate assemblies into the stove with the inserts at the front.
  • Page 27 Fit the middle grate into the stove. Fit the pistol burners through the key holes in the middle grate, ensuring they are fully located onto the burner ports. The shorter pistol is to be placed in the left port and the taller pistol on the right.

  • Page 28: Placement Of Fibre Logs, Chippings And Embers

    Visuals of the pilot assembly must be completed when commissioning or servicing the appliance. Fitting the log base for the Cube Gas Stove Embers / Glow Strands Place the embers on to the burner tray and spread the embers evenly across the tray bed, ensuring not to fully cover the burner ports.
  • Page 29 Fitting the log set for the Cube Gas Stove Fit the log set according to the following details. Fig.23 Log Identification The overall log set up should replicate the image below. Fig.24...
  • Page 30 Fit Log 1, centrally under the pistol burners and behind the primary burner. Fit Log 2, in front of the primary burner and positioned to the right of the appliance. Fit Log 3, in between the right hand pistol burner and log 2.
  • Page 31 Fit Log 4, to the left of the appliance Fit Log 5, in front of the primary burner, to the left of log 3, lying in front of the pilot shield. Fit Log 6, the left hand side of the log rests on log 4, the right hand side of the log rests under the Pistol burner.
  • Page 32 Fit Log 7, the left hand side of the log rests on the burner bed in front of log 1, with the right hand side of the log resting on log 3. Fit Log 8, on top of the left hand log burner pistol. Fit Log 9, on top of the right hand log burner pistol.

  • Page 33: Commissioning The Fire Unit

    10. Commissioning the Fire Unit Check the gas supply and gas appliance for soundness. The appliance must be fully fitted; the door of the appliance must be sealed. Check that there is no movement of the door or gaps in the seal. Check that all the products of combustion are entering the flue and that no products of combustion are entering the building.
  • Page 34 Pressure Check The appliance has been adjusted to give the correct heat inputs as listed in the technical details. No further adjustment is necessary. Always check the inlet pressure and burner pressure. Turn off the gas supply at the gas isolation point. Release the screw on the Inlet Pressure test point on the gas isolation valve/ gas valve and connect a manometer.

  • Page 35: Briefing And Handover To The Customer

    11. Breifing & Handover to the Customer Instruct the customer on the full operation of the appliance. Warn the customer that the fire unit may give off a temporary odor; this is normal running in of the unit and will disappear after a short period of use. Inform the user that the appliance glass is only to be opened when servicing, and not to disturb the fibre logs as this may disturb the combustion.

  • Page 36: Servicing And Maintenance

    12. Servicing & Maintenance A service of the appliance must be carried out on an annual basis by a qualified person to Local and National Regulations. Failure to service the appliance will invalidate the warranty, a record of the service will be required when processing any warranty claim.
  • Page 37 Fitting/Changing the battery New batteries should be fitted on each annual service. Fig.26 Slide Version The battery compartment can be accessed under the front of the appliance. Unscrew the Battery cap and remove old battery, fit new battery and replace cap. Insert new 1 x AA battery into the holder, negative end first so that the positive end of the battery is exposed and will be located in the battery cover when it is replaced.
  • Page 38 Suggested Service Procedure Turn the appliance OFF and isolate the gas supply. Ensure the appliance is fully cold before attempting to start servicing the appliance. No liability can be accepted by Chesneys for injury caused by burning or scolding by a hot appliance.

  • Page 39: Fault Finding

    13. Fault Finding Please follow the correct fault finding information related to the version fire you have: Automatic models, the fault code will be displayed on the handset Fault Diagnostics Fault Symptom Possible Cause code • 3 short beeps from receiver •...
  • Page 40 • Switch panel/touch pad was deactivated • Swittch panel/touch pad not by Receiver functioning • Short in cable or button • Insufficient thermocouple voltage • Thermocouple malfunction • Low inlet gas pressure • Pilot drops when Motor opens • Improper thermocouple flame main gas impingement •...

  • Page 41: User Instructions

    14. User Instructions General The flue must be fitted in accordance with Local and National Regulations. The flue must not be shared with any other appliance. It is advised that flue specialist inspect the flue system on an annual basis to ensure that the flue system is sound and the combustion products outlet (terminal) is clear of obstruction.
  • Page 42 WARNING: Curtains should not be positioned above the appliance. Chesneys advise a minimum clearance of 500mm around the appliance for curtains with an additional allowance being made for curtain movement so that the 500mm perimeter is not compromised. The use of curtain tie backs may be considered as a suitable means to limit curtain movement.
  • Page 43 Cleaning Cleaning should only be carried out when the fire is turned off and cold. This appliance contains no asbestos. Cleaning Paintwork Use a clean soft dry brush or a vacuum to remove dirt and debris from the appliance. DO NOT USE ANY CHEMICALS OR OILS TO CLEAN THE APPLIANCE. Cleaning Glass The glass is specially formulated to withstand very high temperatures use a mild glass cleaner.
  • Page 44 Fuel Bed Components Wear suitable safety equipment when cleaning the products inside the appliance. It is advised to wear protective gloves and a dust mask conforming to EN 149:2001+A1:2009 FFP3 (available from most DIY shops) when cleaning the logs and embers. It is necessary to clean the fire if debris or soot deposits have accumulated on the logs.

  • Page 45: Control System Information / Operating Instructions

    15. Control System Information / Operating instructions The fire control system fitted to the appliance will be either a Slide Manual Control System or an Automatic Remote Controlled System. Slide Manual Control System Operation of the slide manual control system All operation of the appliance is via the Control Knob on the Front of the appliance.
  • Page 46 Fig.28 Lighting the Appliance Pull the control knob outwards beyond the second marker and hold. Sparking will occur and pilot flame will light. Continue to hold for up to 15 seconds – when released the pilot should stay alight. With the pilot lit release the control knob – the fire will burn on low flame setting.
  • Page 47 Restarting the Appliance If the fire is extinguished or goes out in use, allow 5 minutes before attempting to restart following the lighting sequence. If the fire shuts itself off repeatedly, do not use the fire, and have the flue and fire checked by a suitably qualified person.

  • Page 48: Button Control

    Automatic Burner Control System Operation 10 BUTTON CONTROL Setting Fahrenheit or Celsius To change between °C and °F press buttons simultaneously. NOTE: Choosing °F results in a 12 hour clock. Choosing °C results in a 24 hour clock. Setting the Time 1.
  • Page 49 Child Proof Mode To activate press buttons simultaneously. displayed and the handset is rendered inoperable, except for the off function. OFF: To deactivate press buttons simultaneously. disappears. Manual Mode (Handset) To Turn On Fire Press buttons simultaneously (Two button ignition) until two short beeps and a blinking series of lines confirms the start sequence has begun;...
  • Page 50 Designated Low Fire And High Fire To go to low fire, double-click button. LO is displayed. NOTE: Flame goes to high fire first before going to low fire. To go to low fire, double-click button. HI is displayed. NOTE: Flame goes to high fire first before going to low fire.
  • Page 51 Thermostatic Mode The flame height is then automatically adjusted to achieve the set temperature. Press button. displayed, preset temperature displayed briefly, and then room temperature displayed. OFF: Press button. Press button to enter Manual Mode. Press button to enter Program Mode. SETTING: Can be programmed to go on and off at specific times at a set temperature.

  • Page 52: Temperature Setting

    Program Mode Press button. , 1 or 2, ON or OFF displayed. OFF: Press button to enter Manual Mode. Press button to enter Thermostatic Mode. TEMPERATURE SETTING: 1. Press button and hold until flashes. ON and set temperature (setting in Thermostatic Mode) displayed. 2.

  • Page 53: Day Setting

    DAY SETTING: ALL flashes. Press button to choose between ALL, SA:SU, 1, 2, 3, 4, 5, 6, 7. To confirm press button. ALL selected ON TIME SETTING (PROGRAM 1): , 1, ON displayed, ALL is displayed shortly and hour flashes. To select hour press button.

  • Page 54: Installer Commissioning Checklist

    16. Installation / Commissioning Record/Dealer Details Dealer Name & Address Customer Name & Address INSTALLER INFORMATION Installation Date Installer Name Company Address Gas Safe Reg No. APPLIANCE INFORMATION Model Name Stove Serial No. Burner Serial No. Gas Type Natural Gas Flue Type Flue Liner Linerless Kit...

  • Page 55: Annual Service Record

    17. Annual Service Record Annual Service Record Annual Service Record Year 1 Year 2 Gas Safe Registered Engineer: Gas Safe Registered Engineer: Contact No.: Contact No.: Gas Safe Register No.: Gas Safe Register No.: Date of Service: Date of Service: Componetes repalced: Componetes repalced: Pilot assembly replaced?
  • Page 56 Annual Service Record Annual Service Record Year 5 Year 6 Gas Safe Registered Engineer: Gas Safe Registered Engineer: Contact No.: Contact No.: Gas Safe Register No.: Gas Safe Register No.: Date of Service: Date of Service: Componetes repalced: Componetes repalced: Pilot assembly replaced? Pilot assembly replaced? Annual Service Record...
  • Page 57 Annual Service Record Annual Service Record Year 9 Year 10 Gas Safe Registered Engineer: Gas Safe Registered Engineer: Contact No.: Contact No.: Gas Safe Register No.: Gas Safe Register No.: Date of Service: Date of Service: Componetes repalced: Componetes repalced: Pilot assembly replaced? Pilot assembly replaced? Annual Service Record...

  • Page 58: Chesneys Warranty Information And Registration

    18. Chesneys Warranty Information Warranty/Guarantee Terms: Your Chesneys gas stove is covered by a standard 1 year manufacturer warranty. An extended 5 year warranty is available following registration of the appliance within 28 days of installation. All warranties are subject to full terms and conditions, including annual servicing, all consumables items are excluded from warranty.
  • Page 59 Chesneys Warranty Registration Form All items are required: Your Details Name Address Postcode Email Purchase Details Purchased From Purchase Date Product Details Product Name Product Colour Gas Type Natural Gas / LPG Stove Serial Number Burner Serial Number Installation Details Installed by GAS SAFE registration no.

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