Technical Support Options; Troubleshooting - Wacom PENPARTNER 2 User Manual

Most of the time your tablet will work flawlessly. But if you are having trouble, Wacom recommends you do the
following:
1. If the Wacom tablet driver failed to load properly, first perform the recommended action in any error message
that may appear on your screen. If that does not solve the problem, refer to the troubleshooting procedures in
this chapter.
2. Look in the

troubleshooting

3. Open the Wacom tablet Read Me file for late-breaking information.
4. If you are having a compatibility conflict between PenPartner2 and a new hardware or software product, check if
a newer Wacom tablet software driver is available. See
downloading an updated software driver. Wacom periodically updates the software driver to maintain
compatibility with new products.
5. Check the FAQs (Frequently Asked Questions) on the Wacom web site for your region.
6. If you have tried the suggestions in this manual and still cannot resolve the problem, then contact Wacom for
Technical Support. See the Read Me file for information on where to obtain support for your region.
C
ONTENTS
I
NDEX
TROUBLESHOOTING
tables. Your problem may be described there and you can try the solution offered.
Testing your tablet
Troubleshooting tables

Technical support options

Obtaining driver downloads
obtaining driver downloads for information on
Page 34