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INTRODUCTION
This UPS meets the Energy Efficiency Certification of the California Energy Commission (CEC). CyberPower Systems is dedicated to producing energy efficient products to maximize our contribution to the environment.
UNPACKING
Inspect the UPS upon receipt. The box should contain the following:
*PowerPanel® Personal Edition software is available on our website. Please visit www.cpsww.com and go to the Software Section for free download.
HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT
HARDWARE INSTALLATION GUIDE
DESCRIPTION
Problem | Possible Cause | Solution |
Full-time surge protection outlets stop providing power to equipment. Circuit breaker button is projecting from the side of the unit. | Circuit breaker has been tripped due to an overload. | Turn the UPS off and unplug at least one piece of equipment. Wait 10 seconds, reset the circuit breaker by pressing the button, and then turn the UPS on. |
The UPS does not perform expected runtime | Battery not fully charged. | Recharge the battery by leaving the UPS plugged in. |
Battery is worn out. | Contact CyberPower Systems about replacement batteries at tech@cpsww.com | |
The UPS will not turn on | The on/off switch is designed to prevent damage from rapidly turning it off and on. | Turn the UPS off. Wait 10 seconds and then turn the UPS on. |
The unit is not connected to an AC outlet. | The unit must be connected to a 110/120V 50/60Hz outlet. | |
The battery is worn out. | Contact CyberPower Systems about replacement batteries at tech@cpsww.com | |
Mechanical problem. | Contact CyberPower Systems at tech@cpsww.com | |
The frequency is outside of the operating range of 47-63Hz.. | Turn the UPS off. Make sure the frequency range is within 47-63Hz. Or you can turn the UPS on in battery mode. | |
PowerPanel® Personal Edition is inactive (all icons are gray). *except for SE425G | The USB cable is not connected. | Connect the USB cable to the UPS unit and an open USB port on the back of the computer. |
The USB cable is connected to a bad USB port. | Check for a different USB port and plug the cable in. | |
The unit is not providing battery power. | Shutdown your computer and turn the UPS off. Wait 10 seconds and turn the UPS back on. This should reset the unit. |
Additional troubleshooting information can be found at "Support" at www.CPSww.com
![]() Power ON | Wiring Fault | ![]() Alarm | CONDITION | |
On | Off | Off | Normal | |
On* | Off | Beep twice every 30 seconds | Utility Failure- The UPS is providing power to battery power-supplied outlets from its battery. | |
On* | Off | Rapid Beeping every 1/2 second | Utility Failure- The UPS is providing battery power. Rapid beeping indicates the unit will run out of power shortly. | |
Off | Off | Constant tone | Battery Overload - Occurs when connected equipment exceeds the listed capacity of the UPS. Turn the UPS off, unplug at least one piece of equipment from battery outlets, wait 10 seconds, reset the circuit breaker and turn the unit on. | |
On/Off | On | None | Electrical Wiring Fault - This indicates a wiring problem with the AC outlet such as bad ground, missing ground, or reversed wiring. Disconnect all electrical equipment from the outlet and have an electrician check the outlet to ensure proper wiring. | |
Off | Off | Constant tone | Utility Failure- The frequency is beyond 47-63Hz. The UPS will not turn on in Line Mode. |
* When it beeps, the power on LED will flash accordingly.
Model | SE425G | CP425SLG CP425HG/CP425HGa | SX500G | SX550G/CP550SLG CP550HG/CP550HGa | SX625G CP625HG/CP625HGa | |
Capacity | 425VA/255W | 425VA/255W | 500VA/300W | 550VA/330W | 625VA/375W | |
Nominal Input Voltage | 120Vac | |||||
Input Frequency | 50/60Hz ± 3Hz | |||||
On-Battery Output Voltage | 120Vac ± 5% | |||||
On-Battery Output Frequency | 50Hz/60Hz ± 1% (auto-sensing) | |||||
Max. Load for UPS Outlets (4 Outlets) | 425VA/255W | 425VA/255W | 500VA/300W | 550VA/330W | 625VA/375W | |
Max. Load for Full-Time Surge Protection outlets (8 Outlets) | 8 Amps | 12 Amps | ||||
On-Battery Output Wave Form | Simulated Sine Wave | |||||
Operating Temperature | + 32°F to 104°F / 0°C to 40°C | |||||
Operating Relative Humidity | 0 to 90% non-condensing | |||||
Size (W x H x D) | 9.8" x 5.8" x 3.3" 250 x 147 x 83 mm | |||||
Net Weight | 4 lbs | 4.2 lbs | 5.3 lbs | 5.9 lbs | 6 lbs | |
Typical Battery Recharge Time | 8 hours typical from total discharge | |||||
Typical Battery Life | 3 to 6 years, depending on number of discharge/recharge cycles | |||||
Battery | Sealed Maintenance Free Lead Acid Battery | |||||
Safety Approvals | UL1778(UPS), cUL CSA C22.2 No.107.3-05, FCC/DoC Class B |
SYSTEM FUNCTION BLOCK DIAGRAM
Advanced Energy-Saving Design
The GreenPower UPS™ has a high-efficiency charger, which makes it the most energy-efficient UPS in its class. The advanced high-frequency charging system significantly improves charging efficiency and conserves energy. As a result of this advanced design, the GreenPower UPS™ uses less energy compared to competitive models. The GreenPower UPS™ is manufactured in accordance with the Restriction on Hazardous Substances (RoHS) directive making it one of the most environmentally-friendly UPS on the market today.
(SAVE THESE INSTRUCTIONS)
This manual contains important safety instructions. Please read and follow all instructions carefully during installation and operation of the unit.
Read this manual thoroughly before attempting to unpack, install, or operate your UPS.
To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area free of conductive contaminants. (Please see specifications for acceptable temperature and humidity range).
To reduce the risk of electric shock, do not remove the cover. There are no user serviceable parts inside.
Hazardous live parts inside can be energized by the battery even when the AC input power is disconnected.
The UPS must be connected to an AC power outlet with fuse or circuit breaker protection. Do not plug into an outlet that is not grounded. If you need to de-energize this equipment, turn off and unplug the unit.
To avoid electric shock, turn off the unit and unplug it from the AC power source before installing a computer component.
Not for use in a computer room as defined in the Standard for the Protection of Electronic Computer/Data Processing Equipment, ANSI/NFPA 75.
To reduce the risk of fire, connect only to a circuit provided with 20 amperes maximum branch circuit over current protection in accordance with the National Electric Code, ANSI/NFPA 70.
DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT! CyberPower Systems does not sell products for life support or medical applications. DO NOT use in any circumstance that would affect operation and safety of life support equipment, any medical applications or patient care.
DO NOT USE WITH OR NEAR AQUARIUMS! To reduce the risk of fire or electric shock, do not use with or near an aquarium. Condensation from the aquarium can cause the unit to short out.
DO NOT USE THE UPS ON ANY TRANSPORTATION! To reduce the risk of fire or electric shock, do not use the unit on any transportation such as airplanes or ships. The effect of shock or vibration caused during transit and the damp environment can cause the unit to short out.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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