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Dell Alienware AW3423DWB Service Manual
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Dell Alienware AW3423DWB Service Manual

Dell Alienware AW3423DWB Service Manual

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Service Manual–AW3423DWB
Version: 01
Date:2022/09/15
- 1 -

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Summary of Contents for Dell Alienware AW3423DWB

  • Page 1 Service Manual–AW3423DWB Version: 01 Date:2022/09/15 - 1 -...
  • Page 2 Content Index 1. General Safety Instructions ..................3 1.1 SAFETY: General Safety ..................3 1.2 SAFETY: General Power Safety ................5 2. Exploded view diagram with list of items ..............6 3. Wiring connectivity diagram ..................8 4. How to connect and disconnect power cable/ connectivity cable......9 5.
  • Page 3 IMPORTANT NOTICE FOR USE IN HEALTHCARE ENVIRONMENTS: Dell products are not medical devices and are not listed under UL or IEC 60601 (or equivalent). As a result, they must not be used within 6 feet of a patient or in a manner that directly or indirectly contacts a patient 1.1 SAFETY: General Safety...
  • Page 4 When operating your equipment: ◼ Do not use your equipment in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement. ◼ Do not use AC powered equipment during an electrical storm. Battery powered devices may be used if all cables have been disconnected.
  • Page 5 If your equipment uses an AC adapter: ◼ Use only the Dell provided AC adapter approved for use with this device. Use of another AC adapter may cause a fire or explosion. ◼ NOTE: Refer to your system rating label for information on the proper adapter model approved for use with your device.
  • Page 6 2. Exploded view diagram with list of items Q’ty Item DESCRIPTION Remark ASSY CHIN Panel PCBA SENSOR BD BTN PWR PCBA LENS BD PCBA SPS BD PCBA I/F BD PCBA USB BD For EMEA Only, not for other regions ASSY SHD MAIN FRAME JS ABS PCBA CTRL BD PCBA LED BD...
  • Page 7 NOTE: For replacement of power cord, connectivity cable and external power supply (if applicable), contact Dell: 1. Go to https://www.dell.com/support. 2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom-right corner of the page.
  • Page 8 3. Wiring connectivity diagram FFC 1 FFC 2 FFC 3 Wire3 Wire2 Wire 1 FFC 4 FFC 5 FFC 6 - 8 -...
  • Page 9 4. How to connect and disconnect power cable/ connectivity cable WARNING: To change power cable/ connectivity cable, switch off power before unplugging the cable and replugging in required cable. Connect/ disconnecting the DisplayPort (DP to DP) cable and Power cable Connect/ disconnecting the USB-C-DisplayPort cable and Power cable Connect/ disconnecting the HDMI cable (optional) and Power cable - 9 -...
  • Page 10 5. Disassembly and Assembly Procedures NOTE: This “Disassembly and Assembly Procedures” is for EMEA only, not for other regions. Please note that Dell will deem warranty void if any disassembly is done on the monitors. 5.1 Disassembly SOP Preparation before disassembly 1.
  • Page 11 Item Picture Operation Tool Notes 1. Unlock 4 screws on 1. Philips- Rear Cover head screwdriver 2. Use hands and scraper bar to gently (Screw disassemble Rear Torque- Cover from the Rear monitor. Cover: 8- 9kgf) Notice the disassembly order: 2.
  • Page 12 Item Picture Operation Tool Notes 1. Unplug “LENS BD FFC” from I/F BD 1. Unplug following cables from USB BD 1) FFC USB3 30/30 2) FFC 4P P1 255MM 1. Unlock 3 screws to Philips-head disassemble Main screwdriver SHD from panel (Screw Torque- Main SHD: 4-...
  • Page 13 Item Picture Operation Tool Notes 1. Unplug “I/F BD to Thermal Sensor BD FFC cable” from “Thermal Sensor BD” 2. Unplug following cables from panel 1) FFC VBY1 51P/51 2) FFC VBY1 41P/41 3) WIRE 30P/30P 3. Tear off a long tape from “WIRE 30P/30P”...
  • Page 14 Item Picture Operation Tool Notes 1. Disassemble I/F BD Do not touch from Main SHD component without wearing insulating gloves when disassembli 2. Unplug all cables from I/F BD assembling Power BD 3. Disassemble SPS BD from Main SHD 4. Unplug “WIRE AC+3P”...
  • Page 15 5.2 Assembly SOP Preparation before assembly 1. Clean the room for work 2. Identify the area for material 3. Prepare the implement, equipment, materials as bellow： 1) Working table 2) Philips-head screwdriver 3) Gloves 4) Cleaning cloth 5) ESD protection 6) AW3423DW Curve Sponge Jig Item Picture...
  • Page 16 Item Picture Operation Tool Notes 1. Insert following Philips- cables to I/F BD head a. FFC USB3 30/30 screwdriver b. FFC 4P c. FFC VBY1 51P/51 Screw d. FFC VBY1 41P/41 Torque- PCBA: 8- 9kgf) 2. Insert “SPS BD to I/F BD Wire”...
  • Page 17 Item Picture Operation Tool Notes 1. Place AW3423DWF AW3423D Panel and whole Panel with Middle monitor head W curve Frame module on must be placed sponge jig on AW3423DW “AW3423DW curve curve sponge jig sponge jig” to avoid panel damage. It is not allowed to place the front side of...
  • Page 18 Item Picture Operation Tool Notes 1. Insert following cables to USB BD 1) FFC USB3 30/30 2) FFC 4P P1 255MM 1. Insert “LENS BD FFC” to I/F BD - 18 -...
  • Page 19 Item Picture Operation Tool Notes 1. Insert “WIRE Philips- 6P/4P/4P” and head “CTRL BD to I/F BD screwdriver FFC” to I/F BD (Screw Torque: 8-9 Kgf) 2. Follow the order to assemble Rear Cover with Middle Frame 3. Lock 4 screws on Rear Cover To assemble stand: 1.
  • Page 20 6. Trouble shooting instructions - 20 -...
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