Miele HS16 Manual

Guide to the appliance

1. Suction hose
2. Vacuum cleaner carrying handle
3. Foot switch for cable rewind
4. ComfortClean button
5. Connection cable
6. Upholstery nozzle
7. Fine dust container with fine dust filter
8. Rollers*
9. Crevice nozzle
10. Park system for pauses during vacuuming
11. Rotary selector (or display, for models with radio control handles)
12. On/Off footswitch
13. Dust container carrying handle
14. Filter frame
15. Dust container
16. Pre-filter
17. Pre-filter handle
18. Dust container release catch
19. Floorhead*
20. Release catches
21. Comfort telescopic suction tube
22. Release catch for Comfort telescopic suction tube
23. LED*
24. Standby button for short pauses in vacuuming*
25. Suction power selector buttons +/-*
26. Handle (some models have an air inlet valve in the handle)*

Underneath – park system for storage (not illustrated)
* These special features depend on the model and may vary or may not be available on your vacuum cleaner.

Familiarisation

This vacuum cleaner can be used for daily cleaning of carpets, rugs and robust hard floors.
Miele offers a range of suitable accessories for many special applications (see "Optional accessories").

3D4U
With 3D4U, Miele offers free accessories to download for your 3D printer (www.miele.com, Service, 3D4U).

Commissioning

Attaching the suction hose (Fig. 01 + 02)

• Insert the hose connector into the suction opening on the vacuum cleaner until it clicks into position. To do this, line up the guides on the two pieces.
• If you want to separate the pieces again, press the release catches at the side of the hose connector, and pull the suction hose out of the suction opening.

Connecting the suction hose to the handle (Fig. 03)

• Insert the suction hose into the handle until it clicks into position.

Connecting the handle to the suction tube (Fig. 04)

• Insert the handle into the suction tube until it clicks into position. To do this, line up the guides on the two pieces.
• To detach the handle from the suction tube, press the release catch and pull the handle out of the suction tube, twisting it slightly as you do so.

Connecting the telescopic tube to the floorhead (Fig. 05)

• Push the telescopic tube into the floorhead and turn it clockwise or anti-clockwise until it clicks into position.
• To detach the floorhead from the suction tube press the release button and pull the suction tube away from the floorhead, twisting it slightly as you do so.

Using the supplied accessories

(Fig. 06)

1. Crevice nozzle
   For cleaning in folds, crevices or corners.
2. Upholstery nozzle
   For cleaning upholstery, mattresses, cushions, curtains, etc.
3. Dusting brush, supplied loose (depending on model)
   For cleaning skirting boards, ornate and carved objects. The head can be swivelled to adjust the angle.

The crevice nozzle and the upholstery nozzle are located in holders at the rear of the vacuum cleaner.

Certain models are supplied as standard with a turbobrush which is not illustrated. The turbobrush is supplied with its own set of operating instructions.

Operation

Adjusting the dusting brush integrated in the Eco Comfort handle (Fig. 07) Some models are equipped with an Eco Comfort handle.

The dusting brush is suitable for vacuuming scratch-resistant surfaces, e.g. keyboards or vacuuming up crumbs.

• Press the release button on the dusting brush and push the brush out until it clearly engages in position.
• When you have finished dusting press the release button and push the brush back into its original position until it clicks into place.

Adjusting the telescopic suction tube (Fig. 08)

One part of the telescopic suction tube is packed inside the other, and it can be adjusted to suit your height for comfortable vacuuming.

• Grasp the release mechanism and adjust the telescopic suction tube to the required length.

Adjusting the floorhead (Fig. 09, 10 + 11)

Depending on the model, your vacuum cleaner will be fitted as standard with one of the floorheads illustrated.

Please observe the flooring manufacturer's cleaning and care instructions.

Clean even hard flooring which is not susceptible to scratching, as well as flooring with gaps or deep crevices in it with the brush protruding:

• Press the footswitch.

Vacuum carpets and rugs with the brush retracted:

• Press the footswitch.

If the suction power of the floorhead seems too high, reduce it until the floorhead is easier to manoeuvre (see "Selecting the suction power").

Adjustable floorhead (Fig. 12)

The adjustable floorhead can also be used for vacuuming the stairs.

Risk of injury caused by falling vacuum cleaner.
You may be injured if the vacuum cleaner should fall from the stairs.
When vacuuming stairs, it is best to start at the bottom of the stairs and move upwards.

Unwinding the mains cable (Fig. 13)

• Pull the mains cable out to the required length.
• Insert the plug into the socket.

Risk of damage due to overheating.
The mains cable may overheat after a long period of use.
If vacuuming for longer than 30 minutes, the cable must be pulled out all the way.

Rewinding the cable (Fig. 14)

• Switch off at the wall socket and unplug it.
• Step briefly on the cable rewind footswitch.

The cable will then retract itself fully into the vacuum cleaner.

If you do not want the cable to retract completely into the vacuum cleaner you can stop it before it does. To do this, take hold of the cable whilst retracting it and give it a short pull when you want the rewinding to end.

Switching on and off (Fig. 15)

• Press the On/Off footswitch .

To regulate the suction power
The suction power can be regulated to suit the type of flooring being cleaned. Reducing the suction power reduces the amount of effort required to maneuver the floorhead.

The vacuum cleaner has symbols on the controls which indicate the type of use the settings are suitable for.

Curtains, fabric
Cut pile carpets, rugs and runners
Loop pile carpet and rugs
Hard flooring and heavily soiled carpets and rugs (also for cleaning upholstery and mattresses with the upholstery nozzle)

Depending on the model, your vacuum cleaner will be fitted as standard with one of the following suction power selectors:

• Rotary selector
• Radio-control handle

Rotary selector (Fig. 16)

• Turn the rotary selector to the suction power setting you require.

Radio-control handle (Fig. 17)

When the vacuum cleaner is switched on with the On/Off foot control , the suction power setting will flash in the vacuum cleaner display.

• Press the Standby button on the handle.

The suction power setting will light up in the vacuum cleaner display.
The first time the vacuum cleaner is switched on, the highest setting will be selected automatically.
After that, the vacuum cleaner will switch on at the setting which was used previously. This will flash.

• Press the + button on the handle to select a higher suction power setting.
• Press the - button on the handle to select a lower suction power setting.

Interrupting operation (Fig. 17)
(for models with radio controls on the handle)

The vacuum cleaner can be paused for short breaks whilst vacuuming.

• Press the Standby button on the handle.

The Standby button is designed to pause the vacuum cleaner for short periods of time whilst vacuuming. Do not leave the vacuum cleaner in Standby mode for long periods. This can cause overheating and damage.

An LED will indicate each time a button is pressed on the handle.
At the end of the pause you can do one of the following:

• Press the Standby button again to switch the vacuum cleaner back on at the setting you were using before pausing it.
• Press the+ button to switch the vacuum cleaner back on using the highest power setting.
• Press the- button to switch the vacuum cleaner back on using the lowest power setting.

To open the air inlet valve (Fig. 18 + 19)

(not on models with radio-controls on the handle or on EcoComfort handles) It is easy to reduce the suction power for a short time, e.g. to prevent rugs or other objects being sucked into the vacuum cleaner.

• Open the air inlet valve on the handle far enough to reduce the suction power.

The floorhead will be easier to manoeuvre.

Setting down, transportation and storage

Park system for pauses during vacuuming

(Fig. 20)

The park system allows you to conveniently park the suction tube and floorhead during pauses.

Risk of injury caused by vacuum cleaner falling over.
Do not use the park system if the vacuum cleaner is on a sloping surface, e.g. a ramp.

• Slot the floorhead into the park system on the vacuum cleaner.

Park system for storage

(Fig. 21)

Risk of electric shock from mains voltage.
The mains voltage is applied to the appliance even if it is switched off. After use, switch the appliance off at the wall socket and unplug it.

• Stand the vacuum cleaner upright.
• Retract the telescopic tube fully.
• Slot the floorhead downwards into the parking attachment on the vacuum cleaner.

This makes the vacuum cleaner easier to carry or store.

Do not lift the vacuum cleaner by the dust container carrying handle. Always use the vacuum cleaner carrying handle.

Cleaning and care

Risk of electric shock from mains voltage.
The mains voltage is applied to the appliance even if it is switched off. Before cleaning, switch the appliance off at the wall socket and unplug it.

Vacuum cleaner and accessories

Risk of electric shock from mains voltage.
If moisture gets into the vacuum cleaner, there is a risk of electric shock.
Do not let the vacuum cleaner get wet.

Follow the special cleaning instructions for the dust container, filter frame, fine dust filter, pre-filter and fine dust container.

The vacuum cleaner and all plastic accessories can be cleaned with a proprietary cleaner suitable for plastic.

Damage due to unsuitable cleaning agents.
All surfaces are susceptible to scratching. Contact with unsuitable cleaning agents can alter or discolour the external surfaces. Do not use abrasive cleaning agents, glass cleaning agents, all-purpose cleaners or oil-based conditioning agents.

We recommend using only genuine Miele accessories bearing the Miele logo on the packaging. Only these will guarantee the optimum suction power of your vacuum cleaner and the best possible cleaning results.
Please note that faults and damage caused by use of accessories which do not bear the Miele logo on the packaging are not covered by the vacuum cleaner warranty.

Emptying the dust container

(Fig. 22–27)

• Empty the dust container before the dust has reached the max marking on the dust container.
• Pull the dust container handle upwards.
• Lift the dust container upwards to remove it.

The contents of the container can be disposed of with normal domestic waste, providing they consist of general household dust only.

• Hold the dust container close to the bin to prevent dust from billowing out.
• Press the yellow release catch on the bottom of the dust container.

The cover will open and the dust will fall out.

• Close the cover making sure it clicks into place.
• Insert the dust container into the vacuum cleaner from above so that it audibly clicks into place.
• Push the handle down.

Cleaning the dust container

Clean the dust container as required.

• Clean the dust container using water and mild washing-up liquid.
• Dry the dust container thoroughly.

Cleaning the filter frame

(Fig. 28 + 29)

A removable filter frame is located in the dust container. This should be cleaned if it is obviously dirty.

• Place the emptied and open dust container on its front.
• Release the filter frame and remove it.
• Empty the filter frame and rinse it under cold running water.

Risk of damage caused by incorrect cleaning.
The filter frame can become damaged and be less effective as a result.
Do not use washing-up liquid or any pointed or sharp-edged objects to clean the filter. Dry the filter frame carefully after cleaning.

• Replace the dry filter frame in the dust container so that it audibly clicks into place.

Cleaning the fine dust filter

The fine dust filter is equipped with a self-cleaning function. When a specified degree of soiling is reached, the vacuum cleaner switches off automatically for approx. 20 seconds and carries out a cleaning process. You will hear this process running.

The ComfortClean button on the vacuum cleaner lights up yellow.

Starting the ComfortClean self-cleaning function manually

(Fig. 30)

If you vacuum a large amount of dust in one go, you should start the ComfortClean self-cleaning function manually either during a vacuuming pause or immediately afterwards. This enables the vacuum cleaner to achieve the very best cleaning performance again straight away.

• With the vacuum cleaner switched on, press the ComfortClean button for at least 2 seconds.

The vacuum cleaner is switched off automatically for approx. 20 seconds and a cleaning process is carried out which results in operational noise. The ComfortClean button on the vacuum cleaner lights up yellow. The vacuum cleaner will then switch back on automatically and will operate with the previously selected power level.

Cleaning the pre-filter

(Fig. 34 + 35)

The pre-filter is located at the rear of the dust container.

This should be cleaned if it is obviously dirty.

• Remove the dust container.
• Release the handle of the pre-filter and remove the pre-filter.
• Rinse the pre-filter under cold running water.

Risk of damage caused by incorrect cleaning.
The pre-filter can become damaged and be less effective as a result.
Do not use washing-up liquid or any pointed or sharp-edged objects to clean the filter. Dry the pre-filter carefully after cleaning.

• Replace the dry pre-filter in the dust container and lock the handle.
• Replace the dust container in the vacuum cleaner.

Cleaning the fine dust filter manually

(Fig. 36–41)

Allow a drying time of 24 hours.

• Remove the dust container.
• Release the fine dust container from the vacuum cleaner in the direction of the arrow and remove it.
• Run a little water into the opening at the top of the fine dust container.
• Gently shake the fine dust container back and forth.

This will rinse out the dust.

• Shake to empty the water out.
• Turn the upper part in the direction of the arrow so that the marking is pointing to the symbol.

This releases the upper part.

• Carefully lift the fine dust filter upwards and out of the fine dust container.
• Rinse the outside of the fine dust filter under cold running water.

Risk of damage caused by incorrect cleaning.
The fine dust filter can become damaged and be less effective as a result. Do not clean the inside of the fine dust filter. Do not use washing-up liquid or any pointed or sharp-edged objects to clean the filter. Do not brush the fine dust filter. After cleaning, allow the fine dust filter to dry for a minimum of 24 hours.

• Clean the fine dust filter container with water and mild washing-up liquid.
• Dry the fine dust filter container thoroughly.
• Insert the dry fine dust filter into the dry fine dust container so that the marking is pointing to the symbol.
• Turn the upper part in the direction of the arrow so that the marking is pointing to the symbol.

The upper part is locked.

• Replace the fine dust container in the vacuum cleaner and lock it into place.
• Replace the dust container in the vacuum cleaner.

Changing the battery in the radio-control handle

(Fig. 31)

Change the battery approximately every 18 months. One 3 V battery (CR 2032) is required.

The vacuum cleaner can still be used when the battery has run out or if there is no battery fitted.

• Switch the vacuum cleaner on using the On/Off footswitch .

The suction power setting will flash in the vacuum cleaner display.

• Press the ComfortClean button on the vacuum cleaner for at least four seconds (Fig. 30).

The vacuum cleaner can continue to be used in this way, but only at maximum power.

• Undo the screw on the battery compartment cover using a cross-tip screwdriver and then remove the cover.
• Replace the battery with a new one, making sure the polarity is correct.
• Replace the cover and tighten the screw back up again.
• Dispose of the old battery in a municipal recycling facility.

Keep batteries out of reach of children. Coin or button batteries can cause severe or fatal injuries within 2 hours of being swallowed or placed inside any part of the body. Even flat batteries can still be dangerous. If you suspect a child has swallowed a battery or placed a battery inside any part of their body, seek medical advice immediately (Australia: Poisons Information Centre, Tel. 13 11 26; NZ: National Poisons Centre, Tel. 0800 764 766). Examine devices and make sure the battery compartment is correctly secured, e.g. that the screw or other mechanical fastener is tightened. Do not use if compartment is not secure. Used batteries must be kept away from children while awaiting disposal and must be disposed of in a safe manner.

Replacing the thread lifters

(Fig. 32 + 33)

(not possible on EcoTeQ Plus floorheads)

The thread lifters on the suction inlet to the floorhead can be replaced. Replace the thread lifters if the pile has worn down.

• Lever the thread lifters from the slots. To do so use a suitable tool, e.g. a flat blade screwdriver.
• Fit new thread lifters.

Replacement parts are available from your Miele dealer or from the Miele Spare Parts Dept.

Troubleshooting

Many malfunctions and faults can be easily remedied. You can save time and money in many cases, as you do not need to contact Customer Service.
More information to help you remedy faults yourself can be found at

www.miele.co.uk/support/customer-assistance.

Risk of electric shock from mains voltage.
The mains voltage is applied to the appliance even if it is switched off. Before dealing with any problems, switch the appliance off at the wall socket and unplug it.

Problem	Cause and remedy
The ComfortClean button is lit up yellow.	The vacuum cleaner is running an automatic cleaning process which you can hear running. Wait for approx. 20 seconds until this cleaning process has finished.
The ComfortClean button lights up red. The vacuum cleaner has switched to the lowest power level.	The dust container is full. Empty the dust container.
	The pre-filter is dirty. Clean the pre-filter (see "Cleaning the pre-filter").
	The fine dust filter is dirty. Clean the fine dust filter at the next available opportunity (see "Cleaning the fine dust filter manually").

Technical data

(for models with radio controlled handle)

Frequency band:
433.05 MHz – 434.79 MHz

Maximum transmitting power:< 10 µW

Service

Contact in case of malfunction
In the event of any faults which you cannot remedy yourself, please contact your Miele Dealer or Miele Service.

Warranty

In the UK, your appliance warranty is valid for 2 years from the date of purchase. However, you must activate your cover by calling 0330 160 6640 or registering online at www.miele.co.uk.

Optional accessories

Floorheads / brushes
(only available in selected countries)

TurboTeQ Turbobrush (STB 305-3)
This brush is ideal for cleaning cut pile carpet.

Parquet Twister floorbrush with swivel action (SBB 300-3)
With natural bristles for vacuuming smooth hard floors and small gaps.

Parquet Twister XL floorbrush with swivel action (SBB 400-3)
With natural bristles for quickly vacuuming smooth hard floors and small gaps.

Other accessories
(only available in selected countries)

Turbo Mini hand turbobrush (STB 101)
For vacuuming upholstery, mattresses or car seats, etc.

Universal brush (SUB 20)
For dusting books, shelves, etc.

Radiator brush (SHB 30)
For dusting radiators, narrow shelves and crevices.

Mattress nozzle (SMD 10)
For vacuuming upholstery, mattresses, cushions, curtains, covers etc.

Crevice nozzle, 300 mm (SFD 10)
Extra long crevice nozzle for cleaning in folds, crevices and corners.

Crevice nozzle, 560 mm (SFD 20)
Flexible crevice nozzle for vacuuming hard to reach places.

XL upholstery nozzle (SPD 20)
Wide upholstery nozzle for cleaning upholstery, mattresses and cushions.

Electrical connection for the UK

All electrical work should be carried out by a suitably qualified and competent person in strict accordance with current national and local safety regulations (BS 7671 in the UK). The voltage and frequency are given on the data plate located underneath the vacuum cleaner. Please ensure that these match the household mains supply. The fuse rating is quoted on the plug. The appliance is supplied with a cable and moulded plug ready for connection to a 230-240 V/ 50 Hz a.c. single phase supply.

Warning and Safety instructions

This vacuum cleaner conforms to current safety requirements. Inappropriate use can lead to personal injury and damage to property.

Please read the operating instructions before using the vacuum cleaner for the first time. They contain important information on the safety, use, cleaning and care of the vacuum cleaner. This will prevent both personal injury and damage to the appliance.

In accordance with standard IEC 60335-1, Miele expressly and strongly advises that you read and follow the instructions in the "Commissioning" section as well as the warning and safety notes.

Miele cannot be held liable for injury or damage caused by non-compliance with these instructions.

Keep these operating instructions in a safe place and pass them on to any future owner.

Always disconnect the vacuum cleaner from the power supply when you have finished using it, before changing any accessories and before performing cleaning, care and troubleshooting. Remove the plug from the socket.

Correct application

• This vacuum cleaner is intended for cleaning flooring in domestic households and similar residential environments. This vacuum cleaner is not suitable for use on construction sites.
• This vacuum cleaner is not intended for outdoor use. - This vacuum cleaner is intended for use at altitudes of up to 4000 m above sea level.
• This vacuum cleaner can be used for all normal cleaning of carpets, rugs and robust hard flooring.
• The vacuum cleaner can only be used by people (including children) with reduced physical, sensory, or mental capabilities, or lack of experience or knowledge, if they are supervised whilst using it or have been shown how to use it in a safe way and understand and recognise the consequences of incorrect operation.

Safety with children

• Danger of suffocation. Packaging, e.g. plastic wrappings, must be kept out of the reach of babies and children. Whilst playing, children could become entangled in packaging or pull it over their head and suffocate.
• Children under 8 years of age must be kept away from the vacuum cleaner unless they are constantly supervised.
• Children aged 8 and older may only use the vacuum cleaner without supervision if they have been shown how to use it in a safe manner. Children must be able to understand and recognise the possible dangers caused by incorrect operation.
• Children must not be allowed to clean or maintain the vacuum cleaner unsupervised.
• Please supervise children in the vicinity of the vacuum cleaner and do not let them play with it.
• Models with radio controls on the handle: Keep batteries out of the reach of children.

Technical safety

• Check both the vacuum cleaner and all accessories supplied with it for any visible signs of damage before use. Do not use a damaged vacuum cleaner or damaged accessory.
• Compare the connection data on the data plate of the vacuum cleaner (mains voltage and frequency) with that of the mains electricity supply. This data must match exactly. Without modifications, the vacuum cleaner is suitable for 50 Hz or 60 Hz.
• The mains electrical plug must be fitted with an appropriate fuse.
• AU/NZ: The mains electrical outlet must be fitted with an appropriate circuit breaker.
• Temporary or permanent operation on an autonomous power supply system or a power supply system that is not synchronised with the mains power supply (e.g. island networks, back-up systems) is possible. A prerequisite for operation is that the power supply system complies with the specifications of EN 50160 or an equivalent standard. The function and operation of the protective measures provided in the domestic electrical installation and in this Miele product must also be maintained in isolated operation or in operation that is not synchronised with the mains power supply, or these measures must be replaced by equivalent measures in the installation. As described, for example, in the current version of BS OHSAS 18001–2 ISO 45001.
• AU/NZ: Temporary or permanent operation with a selfsufficient or non-mains synchronous energy supply system (e.g. isolated networks, back-up systems) is possible. A requirement for the operation is that the energy supply system complies with all current local and national requirements that apply to stand-alone, solar and/or battery systems. The protective measures provided in the domestic installation and in this Miele product must also be assured in their function and operation in isolated operation or in nonmains synchronous operation, or replaced with equivalent measures in the installation.
• Do not pull or carry the vacuum cleaner by the cable, and be careful not to damage the cable when withdrawing the plug from the socket. Keep the cable away from sharp edges and do not let it get squashed, for example, under a door. Avoid running the vacuum cleaner over the cable. This could damage the cable, plug or socket. The appliance must not be used if any of these have suffered damage.
• Do not use the vacuum cleaner if the cable is damaged. If the cable is damaged it must be replaced together with a complete cable rewind. For safety reasons this must only be done by Miele Service or a Miele authorised service technician.
• While the vacuum cleaner is under warranty, repairs should only be undertaken by a Miele authorised service technician. Otherwise the warranty will be invalidated. - Repairs should only be carried out by a Miele authorised service technician. Repairs and other work by unqualified persons can cause considerable danger to users.

Correct use

• Do not use the vacuum cleaner without the dust container, pre-filter, fine dust container and fine dust filter fitted.
• Do not vacuum up anything which has been burning or is still glowing e.g. cigarettes, ashes or coal, whether glowing or apparently extinguished.
• Do not use the vacuum cleaner to vacuum up any water, liquid or damp dirt. Wait until any freshly cleaned or shampooed rugs or carpets are completely dry before attempting to vacuum.
• Do not use the vacuum cleaner to vacuum toner dust. Toner, such as that used in printers and photocopiers, can conduct electricity.
• Do not vacuum up any inflammable or combustible liquids or gases and do not vacuum in areas where such substances are stored.
• Do not vacuum at head height and do not let the suction get anywhere near a person's head.
• Important information on the handling of batteries (for models with radio controls on the handle):
  • Do not short-circuit or recharge the battery, or throw it into a fire.
  • Disposing of the battery: Remove the battery from the radio-control handle and dispose of it in a municipal recycling facility. Do not dispose of the battery with normal household waste.

Cleaning

• Do not immerse the vacuum cleaner or any accessories supplied with it in water.
• Clean the vacuum cleaner and accessories only with a dry cloth or slightly damp cloth. Exception:
  • Dust container / fine dust container: clean only with water and a little mild washing-up liquid, then dry thoroughly.
  • Fine dust filter: do not clean the inside of the fine dust filter. Rinse the outside under running cold water. Do not use washing-up liquid. Do not use any sharp or pointed objects and do not brush the fine dust filter. After cleaning, leave the fine dust filter to dry for a minimum of 24 hours before placing it back in the fine dust container.
  • Pre-filter / filter frame: rinse under running cold water. Do not use washing-up liquid. Do not use any sharp or pointed objects. Dry thoroughly after cleaning.

Accessories and spare parts

• To avoid the risk of injury when vacuuming with a Miele Turbobrush, do not touch the rotating roller brush.
• Only use genuine accessories with the Miele logo on the packaging. The manufacturer cannot otherwise guarantee the safety of the product.
• Miele can only guarantee the safety of the appliance when genuine Miele replacement parts are used. Faulty components must only be replaced with genuine Miele replacement parts.
• It is not advisable to vacuum directly with the handle, i.e. without an accessory attached as the rim could get damaged and you could hurt yourself on sharp edges.
• Miele will guarantee to supply functional spare parts for a minimum of 10 years and up to 15 years following the discontinuation of your vacuum cleaner.

Transport

• The packaging material protects the vacuum cleaner from transport damage. We recommend you keep the packaging for transport purposes.

Documents / Resources

References

• Home
• Miele Customer Assistance | Miele Great Britain
• Welcome to Miele – Immer Besser.

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