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CommBox Horizon User Manual

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CommBox
Horizon
User Guide

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Summary of Contents for CommBox Horizon

  • Page 1 CommBox Horizon User Guide...

  • Page 2: Learn More

    (www.commbox.com.au/support). Please scan the QR code on the right to access these resources on your mobile device. Important Information This guide is a product manual for CommBox Horizon end users. The Installation and Maintenance Guide provides important information about installing and maintaining the CommBox Horizon.

  • Page 3: Temperature

    There are vents on the back cover; please do not use any liquid or spray directly during cleaning. Power Switch Status Signs “I” means power on, “O” means power off. Notes for Maintenance This machine can only be maintained by a certified engineer. Horizon Interactive User Guide | 3...

  • Page 4: Table Of Contents

    Chapter 2 : Getting Started Turn on the Horizon Getting Started Wizard Chapter 3 : Using basic features of the CommBox Horizon and CommBox OS Waking up the Horizon and putting it on standby Using the remote control Horizon Home Screen...
  • Page 5 Chapter 4 : Using CommBox OS apps and overlay tools Personalising CommBox OS Using the Chrome Browser Using the CommBox Whiteboard Cloud Storage Using Annotate Using the CommBox Store Using Files Using Palette Using Camera Using WPS Office Using Picture in Picture (PIP) Overlay Tools...

  • Page 6: Chapter 1: Welcome

    About this guide This chapter welcomes you to the CommBox Interactive Horizon screen and explains how best to use it. For documentation on how to install and maintain the Horizon, please visit the Installation and Maintenance Guide. About The Horizon The CommBox Horizon is a feature-rich interactive display with everything you need for a classroom or meeting room setting.

  • Page 7: Power

    Ethernet is recommended for long-term network connectivity. The Wi-Fi module is removable and supports both 2.4 and 5GHz bands. The two RJ45 ports allow you to connect the Horizon to the network and act as a switch that passes network connection through to other devices.

  • Page 8: Commbox Os

    Identifying your specific model There are two ways to help you identify which model Horizon screen you are using: 1. See the label on the side of the screen or 2. Go to the screen and open the side menu (arrows on the right and left side of the screen), open the Launcher and go to Settings, tap About and see the serial number.

  • Page 9: Ops Slot-In-Pc Module

    The CommBox Premium Sound Bar is an active sound bar with high fidelity audio, reinforced by MaxxBass Technology and is the ideal audio accessory for the Horizon screen. The Sound Bar is recommended if you have a larger room and want room filling sound.

  • Page 10: Chapter 2: Getting Started

    Once the screen is connected to a power point, there is a power switch at the left back of the screen. Turn this on (the 1 position) and the CommBox will boot. Note: The position of the power switch may vary depending on the size of the Horizon, it will be located very close to the power cable.

  • Page 11: Getting Started Wizard

    Ensure you know your Wi-Fi name and password for a quick set-up. Add a device name Name your CommBox something you won’t forget such as meeting room or name of room to avoid any confusion. This is the name you will select when casting to the screen using CommBox Connect or MiraCast.

  • Page 12: Chapter 3: Using Basic Features Of The Commbox Horizon And Commbox Os

    Chapter 3: Using basic features of the CommBox Horizon and CommBox OS Waking up the Horizon and putting it on standby If the screen is in Standby mode, you can wake it up by pressing the Power button on the front of the screen or using the remote.

  • Page 13: Detailed Function Description

    PC's Space key Alt+Tab PC's Alt+Tab key Alt+F4 PC's Alt+F4 key Numeric keys Numeric input Display Display channel information Input Pop up settings menu Home Return to Android system main screen Menu Pop up menu Horizon Interactive User Guide | 13...
  • Page 14 The remote control can normally work within a range of 8 meters, 30 degrees left and right from the remote-control receiver; to protect the environment, please dispose of the waste battery in the recycling box. If the battery is replaced by an incorrect type, it may lead to an explosion. Horizon Interactive User Guide | 14...

  • Page 15: Horizon Home Screen

    Horizon Home screen The CommBox OS home screen is the heart of the Horizon. It is completely customisable. You can drag your own shortcuts to apps, inputs onto the home screen. The home screen has three components: Top toolbar Home screen widget...
  • Page 16 Browser Open the Chrome browser to view websites on the screen. Whiteboard Open the CommBox whiteboard application, where you can draw, insert images, change backgrounds, and write. CommBox Connect Open CommBox’s screen-sharing application, CommBox Connect. This application allows you to connect your personal device wirelessly to the screen with touch compatibility.
  • Page 17 Store Open the Store to see the list of apps that can be installed on the CommBox Horizon. The store includes apps developed by CommBox and other app developers, such as Vivi, ClickView, ABC, and more. Files Open the files app to navigate through files saved on your CommBox or a USB stick. You can also connect to your OneDrive or Google Drive and import files from here.
  • Page 18 Type C, or display port, simply open the inputs and switch to your desired input. This includes the OPS Slot-in PC, which will also appear as an input source. You can set the screen to auto-switch to the latest input source as well. Horizon Interactive User Guide | 18...
  • Page 19 Overlay Tools Overlay tools are apps that CommBox has developed that are designed to be used on top of any other app or input like a laptop. This means that these apps work when you are inside an app like the whiteboard, on the Windows input.

  • Page 20: Screen Sharing

    Find the device name in the list of the devices that you want to connect to Select connect Select allow touch input Apple iOS and Mac – Airplay (you must be on the same Wi-Fi network as the Horizon) Open Screen Mirroring Find the device Starting mirroring Chromecast –...
  • Page 21 Using cables You can use the Horizon as an extended display for your laptop or as a big screen with touch. You can also open and close apps, draw on the whiteboard, create new documents, visit websites, stream videos, and more.

  • Page 22: Chapter 4: Using Commbox Os Apps And Overlay Tools

    To configure your device’s name, open settings, about, and device name and set your device name. Using the Chrome browser The Chrome browser is the default browser on the Horizon. The browser is also available as a shortcut in the side menu. Using the CommBox Whiteboard The CommBox Whiteboard allows you to draw, add shapes, find different backgrounds, and embed images into an infinite canvas that you can save, share, and return to.
  • Page 23 Use Smartwrite to convert drawing to text Search the selection in Google Flip - selection Top - order selection Clone – copy selection Delete – selection Use two fingers zoom to zoom the content on the whole whiteboard Horizon Interactive User Guide | 23...
  • Page 24 Choose colour Select to open split screen for multiple users Pair Mode Table Insert a table into the whiteboard Increase the number of rows or columns by drawing them Insert a mind map Mind Map Horizon Interactive User Guide | 25...
  • Page 25 Redo last action Redo Add a new page to the whiteboard file Go back to previous page Previous Show the number of pages in the whiteboard Page file Number Go to the next page Next Horizon Interactive User Guide | 25...

  • Page 26: Cloud Storage

    Cloud Storage Save Save will save it to the internal storage of the CommBox or a USB device if one is connected. This is in a whiteboard format (ENB) that can be opened later and edited again in the whiteboard.

  • Page 27: Using Annotate

    Drive 2. One Drive When you save the whiteboard to the cloud drive, each page is saved as a separate PNG file. If you would like to reuse the whiteboard, we recommend using option 1, which is to save it to the CommBox storage or a USB. Using Annotate Annotate is a tool that allows you to draw and write over anything on the screen.

  • Page 28: Using The Commbox Store

    CommBox connected to the internet and leave the Auto Updates on. This will ensure that your CommBox has the latest operating system. The CommBox Store has a number of settings you can access by tapping on the settings cog when you open the Store:...

  • Page 29: Using Files

    Save will store the Save changes to the you have made settings. Using Files Use the File Manager to access files saved on the CommBox, USB drives, Google Drive or OneDrive Cloud storage. Opening Files Go to Launcher Tap on files Navigate through your folders and double tap to open your desired file.

  • Page 30: Using Palette

    QR code. Using Camera You can connect a USB Camera to one the USB ports on the CommBox S4 and the camera app will allow you to preview the image. You can take photos, annotate over the top and compare images side by side.

  • Page 31: Using Picture In Picture (Pip) Overlay Tools

    OPS), and it will display the contents on top of your whiteboard. PIP is touch-enabled, which means you can control the other device on the horizon screen using touch. You can also change the volume and adjust the screen size of the input source.

  • Page 32: Chapter 5: Connecting Computers And Other Devices

    Press at least 2 seconds to enter standby mode Receive remote control signal Remote control signal receiver Sense ambient light to adjust the backlight for appropriate brightness; it can be switched in the Light sensor menu Horizon Interactive User Guide | 32...
  • Page 33 VGA interface) AUDIO OUT Audio output to the external speaker Connect USB devices such as mobile hard disks, U 2 x USB 3.0 disks, USB keyboards, mice, and drives. Horizon Interactive User Guide | 33...
  • Page 34 AC power input, connecting AC power supply To open or shut down the AC power supply. “I” AC SWITCH means power on, “O” means power off AC OUT AC power output, connecting AC power supply Horizon Interactive User Guide | 34...

  • Page 35: Connection And Input Settings

    Use an HDMI cable to connect audio and video equipment with HDMI output. After the cable connection, plug in the power cord, and switch the power on. Press to turn the device on. Switch the input source to the HDMI channel in the main menu. Horizon Interactive User Guide | 35...
  • Page 36 LAN Connection USB Connection AUDIO OUT Connection Tip: You can configure the CommBox to automatically switch to the newest input plugged in, lock the current source, or choose other priorities or input options. See the CommBox Installation and Maintenance guide at https://hubs.ly/Q01w5DvJ0...

  • Page 37: Using Recommended Cables

    Connecting a Slot-In Windows PC (OPS) If your organisation has purchased a CommBox Slot-In Windows PC (OPS), you can slot this into the Slot-In Windows PC slot following installation instructions. You can then switch to this input in the launcher as PC.

  • Page 38: Chapter 6: Advanced User Features In Settings

    Tap on Bluetooth Toggle Bluetooth to the ON position (Toggled to the right) The CommBox will begin searching for nearby Bluetooth devices Tap on any available device to pair Tap on the circle arrows button to refresh the available devices in the list...

  • Page 39: Chapter 7: Troubleshooting The Horizon

    Chapter 7: Troubleshooting the Horizon This chapter explains how to resolve any issue that arises with the Horizon and the optional CommBox Slot-In Windows PC (OPS). If the symptoms you’re encountering aren’t addressed below or the solutions don’t work, refer to the CommBox knowledge base for additional troubleshooting information or raise a ticket with the CommBox support team.

  • Page 40: The Commbox Is Turing Off Automatically

    Restart the CommBox and wait up to 30 seconds. Disconnect any cables from the screen’s HDMI Output connectors (if used) to determine whether equipment connected to the HDMI output port is causing the problem. The CommBox is turning off automatically...
  • Page 41 If the currently selected input is a computer, make sure the computer is not in Standby mode. If the currently selected input is a laptop, make sure that the laptop’s external CommBox port is enabled. Ensure video cables that connect any computers to the CommBox meet the recommended specifications.

  • Page 42: There's No Sound Or There's A Problem With The Sound

    Make sure the cables connecting the CommBox to the computer are securely fastened. The sound is distorted or muffled If you’re using the CommBox’s stereo 3.5 mm out connector, adjust the volume on both the CommBox and the connected computer and make sure neither is muted.

  • Page 43: The Touch Isn't Working As Expected

    Restart the Horizon. Make sure the USB cable between the CommBox The CommBox doesn’t respond to touch when viewing the input and the computer doesn’t exceed the supported...

  • Page 44: The Pens Aren't Working As Expected

    When viewing the image from a Restart the CommBox. Confirm that the connected device, the screen computer is connected to the CommBox with responds to touch intermittently only a single cable. Remove infrared sources, such as When you touch the screen, the incandescent or arc lights, desk lamps, and pointer doesn’t appear in the...

  • Page 45: The Slot-In Windows Pc (Ops) Isn;T Working As Expected

    CommBox support directly (support@commbox.com.au). The CommBox Support team might ask you for the screen’s serial number. The serial number is on a label located on the back of the CommBox. You can also obtain this by navigating to settings from the side menu then click on the about tab and you will find your serial number listed here.

  • Page 46: Troubleshooting Apps And Tools

    Troubleshooting apps and tools This appendix explains how to troubleshoot the apps and tools on Horizon. Resolving issues with Whiteboard Symptom Troubleshooting steps If you’re using the thick end of the pen, ensure The pen doesn’t write the fine erase setting is disabled in the Whiteboard app's pen settings.
  • Page 47 +61 2 9975 6001 support@commbox.com.au www.commbox.com.au...

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