Ricoh Aficio SP 100SU Operating Instructions Manual
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Ricoh Aficio SP 100SU Operating Instructions Manual

Ricoh Aficio SP 100SU Operating Instructions Manual

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Operating Instructions
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For safe and correct use, be sure to read "Safety Information" before using the machine.

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  • Page 1 All manuals and user guides at all-guides.com Operating Instructions User Guide For safe and correct use, be sure to read "Safety Information" before using the machine.
  • Page 2 All manuals and user guides at all-guides.com...

  • Page 3: Table Of Contents

    All manuals and user guides at all-guides.com TABLE OF CONTENTS 1. Guide to the Machine How to Read This Manual..........................5 Introduction..............................5 Legal Prohibition.............................5 Disclaimer................................5 Model-Specific Information..........................6 Guide to Components............................7 Exterior................................7 Interior................................8 Control Panel..............................8 Installing the Driver and Software........................11 Quick Install..............................11 Upgrading or Deleting the Printer Driver....................11 Installing the Smart Organizing Monitor....................12 What is Smart Organizing Monitor?......................13...
  • Page 4 All manuals and user guides at all-guides.com Canceling a Copy............................32 Making Enlarged or Reduced Copies......................33 Specifying Reduce/Enlarge........................33 Copying Both Sides of an ID Card onto One Side of Paper................35 Copying an ID Card............................35 Specifying the Scan Settings...........................37 Adjusting Image Density..........................37 Selecting the Document Type According to Original................37 5.
  • Page 5 All manuals and user guides at all-guides.com Scanner Problems.............................60 Error and Status Indicate on the Control Panel....................61 Codes on the Screen...........................61 Error and Status Messages Appear on the Smart Organizing Monitor............62 9. Appendix Notes About the Toner.............................63 Moving and Transporting the Printer......................64 Disposal................................64 Where to Inquire............................64 Consumables..............................65...
  • Page 6 All manuals and user guides at all-guides.com...

  • Page 7: Guide To The Machine

    All manuals and user guides at all-guides.com 1. Guide to the Machine How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.

  • Page 8: Model-Specific Information

    All manuals and user guides at all-guides.com 1. Guide to the Machine Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to.

  • Page 9: Guide To Components

    All manuals and user guides at all-guides.com Guide to Components Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior CHZ968 1. Control Panel Contains a screen and keys for machine control.

  • Page 10: Interior

    All manuals and user guides at all-guides.com 1. Guide to the Machine 8. Maintenance Cover Lift up this cover to replace consumables or clear a paper jam. 9. USB Port Use this port to connect the machine to a computer using a USB cable. 10.
  • Page 11 All manuals and user guides at all-guides.com Guide to Components CHZ951 1. Screen Shows the number of copies and the error code. 2. [Number of copies] Key Use this button to change the number of copies. 3. Density Screen Displays the copy density in three levels. The print density is indicated by which segment is lit on this indicator.
  • Page 12 All manuals and user guides at all-guides.com 1. Guide to the Machine 7. [Start] Key Use this button to start copying. 8. Power Indicator This indicator lights up blue when the machine is turned on. It flashes when a print job is received and while printing or scanning is in progress.

  • Page 13: Installing The Driver And Software

    All manuals and user guides at all-guides.com Installing the Driver and Software Installing the Driver and Software You can install the necessary driver for this machine using the included CD-ROM. The operating systems compatible with the drivers and software for this machine are: Windows XP/ Vista/7 and Windows Server 2003/2003 R2/2008/2008 R2.

  • Page 14: Installing The Smart Organizing Monitor

    All manuals and user guides at all-guides.com 1. Guide to the Machine Restart the computer. Deleting the printer driver On the [Start] menu, click [Devices and Printers]. Right-click the icon of the printer you want to delete, and then click [Remove device]. Click [Yes].

  • Page 15: What Is Smart Organizing Monitor

    All manuals and user guides at all-guides.com What is Smart Organizing Monitor? What is Smart Organizing Monitor? Install this utility on your computer from the included CD-ROM before using it. Smart Organizing Monitor provides the following functions: • Displays the status of the machine Displays paper jam messages and other error messages.
  • Page 16 All manuals and user guides at all-guides.com 1. Guide to the Machine...

  • Page 17: Loading Paper

    All manuals and user guides at all-guides.com 2. Loading Paper Supported Paper Paper Size • A4 • 8 " × 11 " (Letter) • B5 • 5 " × 8 " (Half Letter) • 7 " × 10 " (Executive) •...

  • Page 18: Non-Recommended Paper Types

    All manuals and user guides at all-guides.com 2. Loading Paper Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper •...

  • Page 19: Print Area

    All manuals and user guides at all-guides.com Print Area Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver CHZ904 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4.
  • Page 20 All manuals and user guides at all-guides.com 2. Loading Paper Copier function CHZ904 1. Print area 2. Feed direction 3. Approx. 4 mm (0.2 inches) 4. Approx. 3 mm (0.1 inches) • The print area may vary depending on the paper size.

  • Page 21: Loading Paper

    All manuals and user guides at all-guides.com Loading Paper Loading Paper Load a stack of paper for printing in the input tray on the back of the machine. • When loading paper, be sure to configure the size and type of paper. When printing a document, specify the paper size and type in the printer driver so that the settings configured when paper is loaded can be used for printing.
  • Page 22 All manuals and user guides at all-guides.com 2. Loading Paper Fan the paper before loading it in the tray. CBK254 Slide the paper guide on both sides outward, and then load the paper print side up until it stops. CHZ007 Adjust the paper guide on both sides to fit the paper width.

  • Page 23: Specifying Paper Type And Paper Size Using Smart Organizing Monitor

    All manuals and user guides at all-guides.com Loading Paper Open the front cover and tray extension. CHZ027 Specifying Paper Type and Paper Size Using Smart Organizing Monitor The procedure in this section is an example based on Windows 7. The actual procedure may vary depending on the operating system you are using.

  • Page 24: Placing Originals

    All manuals and user guides at all-guides.com 2. Loading Paper Placing Originals This section describes the types of originals you can set and how to place them. About Originals Recommended size of originals Exposure glass • Up to 216 mm (8.5 ") in width, up to 297 mm (11.7 ") in length Unscannable image area Even if you correctly place originals, margins of a few millimeters on all four sides of the original may not be scanned.
  • Page 25 All manuals and user guides at all-guides.com Placing Originals Lift the exposure glass cover. Place the original face down on the exposure glass. The original should be aligned to the rear left corner. CHZ009 Lower the exposure glass cover. Hold down the cover with your hands when using thick, folded, or bound originals and when the cover cannot be lowered completely.
  • Page 26 All manuals and user guides at all-guides.com 2. Loading Paper...

  • Page 27: Printing Documents

    All manuals and user guides at all-guides.com 3. Printing Documents Basic Operation Use the printer driver to print a document from your computer. After creating a document, open the [Printing Preferences] dialog box in the document's native application. Change any print settings if necessary. The following print settings can be specified using the printer driver: •...

  • Page 28: Printing On Both Sides Of Sheets

    All manuals and user guides at all-guides.com 3. Printing Documents When setting changes are completed, click [OK]. Print the document using the print function in the document's native application. • If a paper jam occurs, printing stops when the current page has printed. Open the maintenance cover to remove the jammed paper.

  • Page 29: Canceling A Print Job

    All manuals and user guides at all-guides.com Basic Operation Landscape CHZ922 Press the [Start] key. Canceling a Print Job You can cancel print jobs using either the machine's control panel or your computer, depending on the status of the job. Canceling a print job before printing has started Double-click the printer icon on the task tray of your computer.
  • Page 30 All manuals and user guides at all-guides.com 3. Printing Documents Canceling a print job while printing Press the [Clear/Stop] key. CHZ955...

  • Page 31: If A Paper Mismatch Occurs

    All manuals and user guides at all-guides.com If a Paper Mismatch Occurs If a Paper Mismatch Occurs If the paper size or type does not match the print job's settings, the machine reports an error. There are two ways to resolve this error: Continue printing using mismatched paper Use the form-feed function to ignore the error and print using mismatched paper.
  • Page 32 All manuals and user guides at all-guides.com 3. Printing Documents...

  • Page 33: Copying Originals

    All manuals and user guides at all-guides.com 4. Copying Originals Basic Operation Place the original on the exposure glass. To print multiple copies, press the [Number of copies] key until the number of copies you want to print is displayed. CHZ952 Holding down the [Number of copies] key increases the number in increments of 10.

  • Page 34: Canceling A Copy

    All manuals and user guides at all-guides.com 4. Copying Originals Canceling a Copy If copying is canceled while the machine is scanning the original, copying is canceled immediately and there is no printout. If copying is canceled during printing, the photocopy process is canceled after the current page has been printed out.

  • Page 35: Making Enlarged Or Reduced Copies

    All manuals and user guides at all-guides.com Making Enlarged or Reduced Copies Making Enlarged or Reduced Copies There are two ways to set the scaling ratio: using a preset ratio or manually specifying a customized ratio. Preset ratio CES103 (mainly Europe and Asia) 50%, 71%, 82%, 93%, 122%, 141%, 200% (mainly North America) 50%, 65%, 78%, 93%, 129%, 155%, 200%...
  • Page 36 All manuals and user guides at all-guides.com 4. Copying Originals On the [User Tool] tab, click [Printer Configuration]. On the [Copy] tab, select the ratio in the [Reduce / Enlarge:] list. If [Zoom: (25 to 400%)] has been selected, enter the ratio. Click [OK].

  • Page 37: Copying Both Sides Of An Id Card Onto One Side Of Paper

    All manuals and user guides at all-guides.com Copying Both Sides of an ID Card onto One Side of Paper Copying Both Sides of an ID Card onto One Side of Paper This section describes how to copy the front and back sides of an ID card or other small documents onto either side of a sheet of paper.
  • Page 38 All manuals and user guides at all-guides.com 4. Copying Originals To print multiple copies, press the [Number of copies] key until the number of copies you want is displayed. CHZ952 Place the original front side down with the top to the rear of the machine on the exposure glass.

  • Page 39: Specifying The Scan Settings

    All manuals and user guides at all-guides.com Specifying the Scan Settings Specifying the Scan Settings This section describes how to specify image density and scan quality for the current job. Adjusting Image Density There are three image density levels. The higher the density level, the darker the printout. Press the [Density] key until the density level you want is displayed.
  • Page 40 All manuals and user guides at all-guides.com 4. Copying Originals Specifying the Original Type Use this procedure to specify the original type for the current job from Smart Organizing Monitor. The procedure in this section is an example based on the Windows 7 OS. The actual procedure may vary depending on the operating system you are using.

  • Page 41: Scanning From A Computer

    All manuals and user guides at all-guides.com 5. Scanning from a Computer Basic Operation Scanning from a computer (TWAIN scanning and WIA scanning) allows you to operate the machine from your computer and scan originals into your computer directly. TWAIN Scanning TWAIN scanning is possible if your computer is running a TWAIN-compatible application.

  • Page 42: Basic Operation For Wia Scanning

    All manuals and user guides at all-guides.com 5. Scanning from a Computer • [Filing] (Auto change to Text, 200dpi × 200dpi) • [OCR] (Auto change to Text, 400dpi × 400dpi) 2. Original Scan Method Specify the method to scan originals. 3.

  • Page 43: Configuring The Machine Using Smart Organizing Monitor

    All manuals and user guides at all-guides.com 6. Configuring the Machine Using Smart Organizing Monitor Checking the System Information The state and status information of the machine can be checked using Smart Organizing Monitor. Checking the Status Information CHZ971 1. Image area Displays the status of this machine with an icon.

  • Page 44: Printing The Configuration Page

    All manuals and user guides at all-guides.com 6. Configuring the Machine Using Smart Organizing Monitor 3. Message area Displays the status of this machine with a message. For details about error messages, see p.62 "Error and Status Messages Appear on the Smart Organizing Monitor".

  • Page 45: Configuring The Machine Settings

    All manuals and user guides at all-guides.com Configuring the Machine Settings Configuring the Machine Settings Smart Organizing Monitor is used to modify the machine’s settings. On the [Start] menu, click [All Programs]. Click [Smart Organizing Monitor for SP 100 Series]. Click [Smart Organizing Monitor for SP 100 Series Status].

  • Page 46: Updating The Firmware

    All manuals and user guides at all-guides.com 6. Configuring the Machine Using Smart Organizing Monitor Updating the Firmware • In no event shall the company be held liable to customers for damages of any kind resulting from use or loss of use of this software. •...

  • Page 47: Maintaining The Machine

    All manuals and user guides at all-guides.com 7. Maintaining the Machine Replacing the Print Cartridge • If "E7" is displayed in the control panel, replace the print cartridge by following the procedure described below. • Store print cartridges in a cool dark place. •...
  • Page 48 All manuals and user guides at all-guides.com 7. Maintaining the Machine Hold the grips of the print cartridge, and then insert it into the machine until it stops. CHZ017 Close the maintenance cover.

  • Page 49: Cautions When Cleaning

    All manuals and user guides at all-guides.com Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly.

  • Page 50: Cleaning The Inside Of The Machine

    All manuals and user guides at all-guides.com 7. Maintaining the Machine Cleaning the Inside of the Machine Open the maintenance cover. Hold the grips of the print cartridge, and then pull it out of the machine. CHZ013 Using a cloth, wipe the inside of the machine. CHZ028 Hold the grips of the print cartridge, and then insert it into the machine until it stops.

  • Page 51: Cleaning The Exposure Glass

    All manuals and user guides at all-guides.com Cleaning the Exposure Glass Cleaning the Exposure Glass Lift the exposure glass cover. Be careful not to hold the input tray when lifting the exposure glass cover, for the tray might be damaged. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture.
  • Page 52 All manuals and user guides at all-guides.com 7. Maintaining the Machine...

  • Page 53: Troubleshooting

    All manuals and user guides at all-guides.com 8. Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution • Make sure that the power plug is firmly inserted into the wall outlet.

  • Page 54: Paper Feed Problems

    All manuals and user guides at all-guides.com 8. Troubleshooting Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution • Use supported types of paper. See p.15 "Supported Paper".

  • Page 55: Removing Printing Jams

    All manuals and user guides at all-guides.com Paper Feed Problems Problem Solution • Paper is damp. Use paper that has been stored properly. See p.15 "Supported Paper". Paper gets wrinkles. • Paper is too thin. See p.15 "Supported Paper". • If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps.
  • Page 56 All manuals and user guides at all-guides.com 8. Troubleshooting Pull out the jammed paper carefully. CHZ024 If you cannot find the misfed paper, look inside the machine. Open the maintenance cover. Hold the grips of the print cartridge, and then pull it out of the machine. CHZ013 Pull out the misfed paper by holding both sides of paper.
  • Page 57 All manuals and user guides at all-guides.com Paper Feed Problems CHZ025 If it is difficult to remove the jammed paper out of the main unit, remove the jammed paper from the output tray side. CHZ026 Hold the grips of the print cartridge, and then insert it into the machine until it stops. CHZ017 Close the maintenance cover.

  • Page 58: Print Quality Problems

    All manuals and user guides at all-guides.com 8. Troubleshooting Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the Make sure that the machine is on a level surface.

  • Page 59: Printer Problems

    All manuals and user guides at all-guides.com Printer Problems Printer Problems Problem Solution If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. An error occurs.

  • Page 60: Print Positions Do Not Match Display Positions

    All manuals and user guides at all-guides.com 8. Troubleshooting Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen, the cause may be one of the following. Possible Cause Solution Check that the page layout settings are properly...

  • Page 61: Copier Problems

    All manuals and user guides at all-guides.com Copier Problems Copier Problems Problem Solution The original was placed with the front and back reversed. Photocopied paper is blank. See p.22 "Placing Originals". Copied pages are too dark or too Adjust the image density. light.

  • Page 62: Scanner Problems

    All manuals and user guides at all-guides.com 8. Troubleshooting Scanner Problems Problem Solution • The scanning part is dirty. The scanned image is dirty. • Before placing originals on the exposure glass, make sure that toner or correction fluid is dry. The scanned image is distorted or The original was moved during scanning.

  • Page 63: Error And Status Indicate On The Control Panel

    All manuals and user guides at all-guides.com Error and Status Indicate on the Control Panel Error and Status Indicate on the Control Panel Codes on the Screen Code Causes Solutions • Remove the jammed paper. See p.52 Paper has been jammed in the machine. "Paper Feed Problems".

  • Page 64: Error And Status Messages Appear On The Smart Organizing Monitor

    All manuals and user guides at all-guides.com 8. Troubleshooting Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions • The power cable of the machine is not plugged in. • Check the printer power cord. Printer Power Off •...

  • Page 65: Appendix

    All manuals and user guides at all-guides.com 9. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications.

  • Page 66: Moving And Transporting The Printer

    All manuals and user guides at all-guides.com 9. Appendix Moving and Transporting the Printer This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it a long distance. •...

  • Page 67: Consumables

    All manuals and user guides at all-guides.com Consumables Consumables Print Cartridge Print cartridge Average printable number of pages per cartridge Black 2,000 pages *1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 with the image density set as the factory default.

  • Page 68: Specifications Of The Machine

    All manuals and user guides at all-guides.com 9. Appendix Specifications of the Machine This section lists the machine's specifications. General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for scanning of exposure glass 216 mm × 297 mm (8.5 × 11.7 inches) Maximum paper size for printing 216 mm ×...

  • Page 69: Printer Function Specifications

    All manuals and user guides at all-guides.com Specifications of the Machine 220-240 V, 4 A, 50/60 Hz (mainly North America) 120 V, 8 A, 60 Hz Power consumption • Maximum power consumption 70 W • Energy Saver mode 1 60 W or less •...

  • Page 70: Scanner Function Specifications

    All manuals and user guides at all-guides.com 9. Appendix First copy speed (A4/Letter, at 23 °C, 71.6 °F) 32 seconds or less Multiple copy speed 13 pages per minute Reproduction ratio • Fixed ratio: (mainly Europe and Asia) 50%, 71%, 82%, 93%, 122%, 141%, 200% (mainly North America) 50%, 65%, 78%, 93%, 129%, 155%, 200% •...

  • Page 71: Trademarks

    All manuals and user guides at all-guides.com Trademarks Trademarks ® ® ® ® Microsoft , Windows , Windows Server , and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other product names used herein are for identification purposes only and might be trademarks of their respective companies.
  • Page 72 All manuals and user guides at all-guides.com 9. Appendix ® ® Microsoft Windows Server 2008 Standard ® ® Microsoft Windows Server 2008 Enterprise ® ® Microsoft Windows Server 2008 Datacenter ® ® Microsoft Windows Server 2008 for Itanium-based Systems ® ®...

  • Page 73: Index

    All manuals and user guides at all-guides.com INDEX Basic operation..........Machine settings............ 25, 31 Models..............Moving..............Canceling a copy..........Changing the custom paper size......Cleaning............ Non-recommended paper........47, 48, 49 Codes..............Notes..............Common problems..........Condition of the machine........Original type............Configuration page..........
  • Page 74 All manuals and user guides at all-guides.com Toner............... Trademarks............Troubleshooting....51, 52, 56, 57, 58, 59, 60 TWAIN..............Unscannable image area........Upgrade..............WIA................ M102-8651...
  • Page 75 All manuals and user guides at all-guides.com...
  • Page 76 All manuals and user guides at all-guides.com M102-8651 © 2011...

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