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AXISQ35-LVEDomeCameraSeries
AXIS Q35-LVE Dome Camera Series
AXIS Q3546-LVE Dome Camera
AXIS Q3548-LVE Dome Camera
User manual

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Summary of Contents for Axis Q3546-LVE

  • Page 1 AXISQ35-LVEDomeCameraSeries AXIS Q35-LVE Dome Camera Series AXIS Q3546-LVE Dome Camera AXIS Q3548-LVE Dome Camera User manual...
  • Page 2 AXIS Q35-LVE Dome Camera Series Table of Contents Installation ..............................5 Preview mode ............................5 Get started..............................6 Find the device on the network.........................6 Browser support ..........................6 Open the device's web interface........................6 Create an administrator account.......................6 Secure passwords ............................6 Make sure that no one has tampered with the device software ..............7 Configure your device.............................8...
  • Page 3 AXIS Q35-LVE Dome Camera Series Stream ............................34 Overlays ............................37 View areas .............................39 Privacy masks..........................39 Analytics ..............................39 AXIS Object Analytics........................39 AXIS Image Health Analytics......................40 Metadata visualization........................40 Metadata configuration ........................40 Audio..............................40 Device settings ..........................40 Stream ............................41 Audio enhancement........................41 Recordings ............................41 Apps ..............................43 System..............................43...
  • Page 4 I/O connector ..........................91 Power connector ..........................92 Clean your device............................93 Troubleshooting............................94 Reset to factory default settings ......................94 AXIS OS options ............................94 Check the current AXIS OS version ......................94 Upgrade AXIS OS...........................94 Technical issues, clues, and solutions.......................95 Performance considerations ........................97 Contact support ............................97...
  • Page 5 AXIS Q35-LVE Dome Camera Series Installation To watch this video, go to the web version of this document. Preview mode Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode. It is available only in factory defaulted state for a limited time from powering up the device.
  • Page 6 Open the device's web interface Open a browser and type the IP address or host name of the Axis device. If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.
  • Page 7 Make sure that no one has tampered with the device software To make sure that the device has its original AXIS OS, or to take full control of the device after a security attack: Reset to factory default settings. See .
  • Page 8 AXIS Q35-LVE Dome Camera Series Configure your device This section covers all the important configurations that an installer needs to do to get the product up and running after the hardware installation has been completed. Basic settings Set the capture mode Go to Video >...
  • Page 9 AXIS Q35-LVE Dome Camera Series Select exposure mode To improve image quality for specific surveillance scenes, use exposure modes. Exposure modes lets you control aperture, shutter speed, and gain. Go to Video > Image > Exposure and select between the following exposure modes: •...
  • Page 10 AXIS Q35-LVE Dome Camera Series Note When you reduce the max gain, the image can become darker. • Set the max gain to a lower value. • If there is an Aperture slider, move it towards Open. • Reduce sharpness in the image, under Video > Image > Appearance.
  • Page 11 Use corridor format to better utilize the full field of view in a long and narrow area, for example a staircase, hallway, road, or tunnel. Depending on your device, turn the camera or the 3-axis lens in the camera 90° or 270°. If the device doesn’t have automatic rotation of the view, go to Video > Installation.
  • Page 12 AXIS Q35-LVE Dome Camera Series Rotate the view 90° or 270°. Verify the pixel resolution To verify that a defined part of the image contains enough pixels to, for example, recognize the face of a person, you can use the pixel counter.
  • Page 13 AXIS Q35-LVE Dome Camera Series Select the image and a position. You can also drag the overlay image in the live view to change the position. Show a text overlay You can add a text field as an overlay in the video stream. This is useful for example when you want to display the date, time or a company name in the video stream.
  • Page 14 With signed video, you can make sure that no one has tampered with the video recorded by the camera. Go to Video > Stream > General and turn on Signed video. Use AXIS Camera Station (5.46 or later) or another compatible video management software to record video. For instructions, see the AXIS Camera Station user manual.
  • Page 15 Before you start: • Make sure you have an SD card installed. Make sure that AXIS Object Analytics is running: Go to Apps > AXIS Object Analytics. Start the application if it is not already running. Make sure you have set up the application according to your needs.
  • Page 16 Provide visual indication of an ongoing event You have the option to connect the AXIS I/O Indication LED to your network camera. This LED can be configured to turn on whenever certain events occur in the camera. For example, to let people know that video recording is in progress.
  • Page 17 Create a second rule and select the same Condition as in the first rule. In the list of actions, select Toggle I/O while the rule is active, and then select the port the AXIS I/O Indication LED is connected to. Set the state to Active.
  • Page 18 AXIS Q35-LVE Dome Camera Series In the list of conditions, under Device status, select Shock detected. Click + to add a second condition. In the list of conditions, under Scheduled and recurring, select Schedule. In the list of schedules, select After hours .
  • Page 19 AXIS Q35-LVE Dome Camera Series To send a test email, click Test. Click Save. Create a rule: Go to System > Events > Rules and add a rule. Type a name for the rule. 10. In the list of conditions, select Casing open.
  • Page 20 Connect to a network speaker Network speaker pairing allows you to use a compatible Axis network speaker as if it is connected directly to the camera. Once paired, the speaker acts as an audio out device where you can play audio clips and transmit sound through the camera.
  • Page 22 Status Device info Shows the device information, including AXIS OS version and serial number. Upgrade AXIS OS: Upgrade the software on your device. Takes you to the Maintenance page where you can do the upgrade. Time sync status Shows NTP synchronization information, including if the device is in sync with an NTP server and the time remaining until the next sync.
  • Page 23 Shows what kind of access to the device that is active, what encryption protocols are in use, and if unsigned apps are allowed. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices.
  • Page 24 AXIS Q35-LVE Dome Camera Series Video Click to play the live video stream. Click to freeze the live video stream. Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer.
  • Page 25 AXIS Q35-LVE Dome Camera Series • Video format: Select the encoding format to use in the live view. • Autoplay: Turn on to autoplay a muted video stream whenever you open the device in a new session. • Client stream information: Turn on to show dynamic information about the video stream used by the browser that shows the live video stream.
  • Page 26 AXIS Q35-LVE Dome Camera Series Zoom : Use the slider to adjust the zoom level. Autofocus after zooming : Turn on to enable autofocus after zooming. Focus: Use the slider to manually set the focus. Autofocus: Click to make the camera focus on the selected area. If you don’t select an autofocus area, the camera focuses on the entire scene.
  • Page 27 AXIS Q35-LVE Dome Camera Series Important We recommend you not to use multiple image correction features at the same time, since it can lead to performance issues. Barrel distortion correction (BDC) : Turn on to get a straighter image if it suffers from barrel distortion.
  • Page 28 AXIS Q35-LVE Dome Camera Series Image Appearance Scene profile : Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose.
  • Page 29 AXIS Q35-LVE Dome Camera Series : Turn on to make both bright and dark areas of the image visible. Local contrast : Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.
  • Page 30 AXIS Q35-LVE Dome Camera Series Light environment: • Automatic: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most situations. • Automatic – outdoors : Automatic identification and compensation for the light source color.
  • Page 31 AXIS Q35-LVE Dome Camera Series IR-cut filter: • Auto: Select to automatically turn on and off the IR-cut filter. When the camera is in day mode, the IR-cut filter is turned on and blocks incoming infrared light, and when in night mode, the IR-cut filter is turned off and the camera’s light sensitivity increases.
  • Page 32 AXIS Q35-LVE Dome Camera Series Exposure mode: • Automatic: The camera adjusts the aperture, gain, and shutter automatically. • Automatic aperture : The camera adjusts the aperture and gain automatically. The shutter is fixed. • Automatic shutter : The camera adjusts the shutter and gain automatically. The aperture is fixed.
  • Page 33 AXIS Q35-LVE Dome Camera Series • Right : Uses an area with a fixed size and position in the right part of the image to calculate the exposure. • Spot: Uses an area with a fixed size and position in the live view to calculate the exposure.
  • Page 34 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects. When the scene is more static, Zipstream applies a lower bitrate, and thereby reduces the required storage.
  • Page 35 AXIS Q35-LVE Dome Camera Series Select the bitrate reduction Strength: • Off: No bitrate reduction. • Low: No visible quality degradation in most scenes. This is the default option and it can be used in all types of scenes to reduce the bitrate.
  • Page 36 AXIS Q35-LVE Dome Camera Series Include: Turn on to use audio in the video stream. Source : Select what audio source to use. Stereo : Turn on to include built-in audio as well as audio from an external microphone.
  • Page 37 AXIS Q35-LVE Dome Camera Series Overlays : Click to add an overlay. Select the type of overlay from the dropdown list: • Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots.
  • Page 38 Label: Enter the text label for the x axis. – Time window: Enter how long time the data is visualized. – Time unit: Enter a time unit for the x axis. – Y axis – Label: Enter the text label for the y axis.
  • Page 39 Start: Click to start AXIS Object Analytics. The application will run in the background, and you can create rules for events based on the application’s current settings. Open: Click to open AXIS Object Analytics. The application opens up in a new browser tab where you can configure its settings.
  • Page 40 Start: Click to start AXIS Image Health Analytics. The application will run in the background, and you can create rules for events based on the application’s current settings. Open: Click to open AXIS Image Health Analytics. The application opens up in a new browser tab where you can configure its settings.
  • Page 41 AXIS Q35-LVE Dome Camera Series Allow stream extraction : Turn on to allow stream extraction. Input type: Select the type of input, for instance, if it’s a microphone or line. Power type: Select power type for your input. Apply changes: Apply your selection.
  • Page 42 AXIS Q35-LVE Dome Camera Series Play the recording. Stop playing the recording. Show or hide information and options about the recording. Set export range: If you only want to export part of the recording, enter a time span. Note that if you work in a different time zone than the location of the device, the time span is based on the device’s time zone.
  • Page 43 AXIS Q35-LVE Dome Camera Series Apps Add app: Install a new app. Find more apps: Find more apps to install. You will be taken to an overview page of Axis apps. Allow unsigned apps : Turn on to allow installation of unsigned apps.
  • Page 44 AXIS Q35-LVE Dome Camera Series Synchronization: Select an option for the device’s date and time synchronization. • Automatic date and time (manual NTS KE servers): Synchronize with the secure NTP key establishment servers connected to the DHCP server. – Manual NTS KE servers: Enter the IP address of one or two NTP servers. When you use two NTP servers, the device synchronizes and adapts its time based on input from both.
  • Page 45 AXIS Q35-LVE Dome Camera Series Assign IPv4 automatically: Select to let the network router assign an IP address to the device automatically. We recommend automatic IP (DHCP) for most networks. IP address: Enter a unique IP address for the device. Static IP addresses can be assigned at random within isolated networks, provided that each address is unique.
  • Page 46 AXIS Q35-LVE Dome Camera Series Allow access through: Select if a user is allowed to connect to the device through the HTTP, HTTPS, or both HTTP and HTTPS protocols. Note If you view encrypted web pages through HTTPS, you might experience a drop in performance, especially when you request a page for the first time.
  • Page 47 Specify all subdomains in a specific domain, for example .<domain name>.com One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: •...
  • Page 48 – Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 49 AXIS Q35-LVE Dome Camera Series Certificates are used to authenticate devices on a network. The device supports two types of certificates: • Client/server certificates A client/server certificate validates the device’s identity, and can be self-signed or issued by a Certificate Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained.
  • Page 50 When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
  • Page 51 AXIS Q35-LVE Dome Camera Series Blocking: Turn on to block brute-force attacks. A brute-force attack uses trial-and-error to guess login info or encryption keys. Blocking period: Enter the number of seconds to block a brute-force attack. Blocking conditions: Enter the number of authentication failures allowed per second before the block starts.
  • Page 52 AXIS Q35-LVE Dome Camera Series To install test software or other custom software from Axis on the device, you need a custom signed AXIS OS certificate. The certificate verifies that the software is approved by both the device owner and Axis. The software can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 53 AXIS Q35-LVE Dome Camera Series Add SSH account: Click to add a new SSH account. • Enable SSH: Turn on to use SSH service. Account: Enter a unique account name. New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.
  • Page 54 AXIS Q35-LVE Dome Camera Series Client ID: Enter the OpenID username. Outgoing Proxy: Enter the proxy address for the OpenID connection to use a proxy server. Admin claim: Enter a value for the admin role. Provider URL: Enter the web link for the API endpoint authentication. Format should be https://[insert URL]/.
  • Page 55 AXIS Q35-LVE Dome Camera Series Recipients You can set up your device to notify recipients about events or send files. Note If you set up your device to use FTP or SFTP, don’t change or remove the unique sequence number that’s added to the file names.
  • Page 56 AXIS Q35-LVE Dome Camera Series Add a recipient: Click to add a recipient. Name: Enter a name for the recipient. Type: Select from the list: • – Host: Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is specified under System >...
  • Page 57 ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
  • Page 58 (IoT). It was designed for simplified IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device software can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
  • Page 59 AXIS Q35-LVE Dome Camera Series MQTT client...
  • Page 60 AXIS Q35-LVE Dome Camera Series Connect: Turn on or off the MQTT client. Status: Shows the current status of the MQTT client. Broker Host: Enter the hostname or IP address of the MQTT server. Protocol: Select which protocol to use.
  • Page 61 AXIS Q35-LVE Dome Camera Series can let the broker deliver a message to other clients. This LWT message has the same form as an ordinary message and gets routed via the same mechanics. Send message: Turn on to send messages.
  • Page 62 AXIS Q35-LVE Dome Camera Series Note Connect to an MQTT broker before you add MQTT overlay modifiers. Add overlay modifier: Click to add a new overlay modifier. Topic filter: Add the MQTT topic that contains the data you want to show in the overlay.
  • Page 63 AXIS Q35-LVE Dome Camera Series SIP setup assistant: Click to set up and configure SIP step by step. Enable SIP: Check this option to make it possible to initiate and receive SIP calls. Allow incoming calls: Check this option to allow incoming calls from other SIP devices.
  • Page 64 AXIS Q35-LVE Dome Camera Series • UDP-to-TCP switching: Select to allow calls to switch transport protocols from UDP (User Datagram Protocol) to TCP (Transmission Control Protocol) temporarily. The reason for switching is to avoid fragmentation, and the switch can take place if a request is within 200 bytes of the maximum transmission unit (MTU) or larger than 1300 bytes.
  • Page 65 AXIS Q35-LVE Dome Camera Series All current SIP accounts are listed under SIP accounts. For registered accounts, the colored circle lets you know the status. The account is successfully registered with the SIP server. There is a problem with the account. Possible reasons can be authorization failure, that the account credentials are wrong, or that the SIP server can’t find the account.
  • Page 66 AXIS Q35-LVE Dome Camera Series – Server address: Enter the IP address of the SIP proxy server. – Username: If required, enter the username for the SIP proxy server. – Password: If required, enter the password for the SIP proxy server.
  • Page 67 AXIS Q35-LVE Dome Camera Series User multicast controller: Turn on to activate multicast controller. Audio codec: Select an audio codec. Source: Add a new multicast controller source. • Label: Enter the name of a label that is not already used by a source.
  • Page 68 IP address can change) or that you use DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.
  • Page 69 AXIS Q35-LVE Dome Camera Series Important Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD card before you remove it. Unmount: Click to safely remove the SD card.
  • Page 70 AXIS Q35-LVE Dome Camera Series Hard drive • Free: The amount of free disk space. • Status: If the disk is mounted or not. • File system: The file system used by the disk. • Encrypted: If the disk is encrypted or not.
  • Page 71 AXIS Q35-LVE Dome Camera Series RAID • Free: The amount of free disk space. • Status: If the disk is mounted or not. • File system: The file system that is used by the disk. • Encrypted: If the disk is encrypted or not.
  • Page 72 ONVIF enables interoperability between different vendor products, increased flexibility, reduced cost and future-proof systems. When you create an ONVIF account, you automatically enable ONVIF communication. Use the account name and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com.
  • Page 73 AXIS Q35-LVE Dome Camera Series Add accounts: Click to add a new ONVIF account. Account: Enter a unique account name. New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.
  • Page 74 AXIS Q35-LVE Dome Camera Series Add media profile: Click to add a new ONVIF media profile. Profile name: Add a name for the media profile. Video source: Select the video source for your configuration. • Select configuration: Select a user-defined configuration from the list. The configurations in the drop-down list correspond to the device's video channels, including multiviews, view areas and virtual channels.
  • Page 75 AXIS Q35-LVE Dome Camera Series Detectors Camera tampering The camera tampering detector generates an alarm when the scene changes, for example, when the lens is covered, sprayed or severely put out of focus, and the time in Trigger delay has passed. The tampering detector only activates when the camera has not moved for at least 10 seconds.
  • Page 76 AXIS Q35-LVE Dome Camera Series Delayed shutdown : Turn on if you want to set a delay time before the power turns off. Delay time : Set a delay time between 1 and 60 minutes. Power saving mode : Turn on to put the device into power saving mode. When you turn on power saving mode, the IR illumination range reduces.
  • Page 77 Edge-to-edge Pairing Pairing allows you to use a compatible Axis device as if it were part of the main device. Audio pairing allows you to pair with network speaker or microphone. Once paired, the network speaker acts as an audio out device where you can play audio clips and transmit sound through the camera. The network microphone will take up sounds from the surrounding area and make it available as an audio input device, usable in media streams and recordings.
  • Page 78 AXIS Q35-LVE Dome Camera Series Add: Add a device to pair with. Select pairing type: Select from the drop-down list. Speaker pairing: Select to pair a network speaker. Microphone pairing : Select to pair a microphone. Address: Enter host name or IP address to the network speaker.
  • Page 79 Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page.
  • Page 80 Note All Axis device software is digitally signed to ensure that you only install verified software on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Axis Edge Vault” at axis.com.
  • Page 81 AXIS Q35-LVE Dome Camera Series Troubleshoot Reset PTR : Reset PTR if for some reason the Pan, Tilt, or Roll settings aren’t working as expected. The PTR motors are always calibrated in a new camera. But calibration can be lost, for example, if the camera loses power or if the motors are moved by hand.
  • Page 82 Electromagnetic interference immunity Find out more about fiber-optic cable installations in the white paper “Long distance surveillance - Fiber-optic communication in network video” at axis.com/learning/white-papers. For information about how to install the media converter see the Installation Guide for this product.
  • Page 83 The image shows how the field of view and aspect ratio can change between two different capture modes. What capture mode to choose depends on the requirements for the frame rate and resolution of the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet at axis.com. Remote focus and zoom The remote focus and zoom functionality allows you to make focus and zoom adjustments to your camera from a computer.
  • Page 84 H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
  • Page 85 AXIS Q35-LVE Dome Camera Series The Stream profiles settings override the settings from the Stream tab. If you request a stream with a specific stream profile, the stream contains the settings of that profile. If you request a stream without specifying a stream profile, or request a stream profile that doesn't exist in the product, the stream contains the settings from the Stream tab.
  • Page 86 “Edge-to-edge”. Speaker pairing Edge-to-edge speaker pairing allows you to use a compatible Axis network speaker as if it’s part of your camera. Once paired, the speaker's features are integrated in the camera's web interface and the network speaker acts as an audio out device where you can play audio clips and transmit sound through the camera.
  • Page 87 You can set up the application to send alarms for different types of objects. To find out more about how the application works, see AXIS Object Analytics user manual.
  • Page 88 Axis devices with factory default settings are pre-configured with secure default protection mechanisms. We recommend using more security configuration when installing the device. To learn more about Axis' approach to cybersecurity, including best practices, resources, and guidelines for securing your devices, go to https://www.
  • Page 89 AXIS Q35-LVE Dome Camera Series Specifications Product overview 1 SD card slot 2 Casing open-detector 3 IR LED 4 Light sensor 5 Status LED 6 Control button 7 Fan 8 Audio in connector 9 Power connector 10 I/O connector 11 Network connector (POE)
  • Page 90 Don’t remove the SD card while the product is running. This device supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com. microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
  • Page 91 AXIS Q35-LVE Dome Camera Series I/O connector Use the I/O connector with external devices in combination with, for example, motion detection, event triggering, and alarm notifications. In addition to the 0 VDC reference point and power (12 V DC output), the I/O...
  • Page 92 AXIS Q35-LVE Dome Camera Series Power connector 2-pin terminal block for DC power input. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output current limited to ≤5 A.
  • Page 93 AXIS Q35-LVE Dome Camera Series Clean your device You can clean your device with lukewarm water and mild, nonabrasive soap. NOTICE • Harsh chemicals can damage the device. Don’t use chemicals such as window cleaner or acetone to clean your device.
  • Page 94 LTS tracks provide a fixed platform with periodic releases focused mainly on bug fixes and security updates. Using AXIS OS from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.
  • Page 95 AXIS Q35-LVE Dome Camera Series You can use AXIS Device Manager to upgrade multiple devices at the same time. Find out more at axis.com/ products/axis-device-manager. Technical issues, clues, and solutions If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.
  • Page 96 AXIS Camera Station Edge: free of charge, ideal for small systems with basic surveillance needs. • AXIS Camera Station 5: 30-day trial version free of charge, ideal for small to mid-size systems. • AXIS Camera Station Pro: 90-day trial version free of charge, ideal for small to mid-size systems.
  • Page 97 • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Contact support If you need more help, go to axis.com/support.
  • Page 98 T10208308 2025-05 (M1.17) © 2025 Axis Communications AB...

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