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Axis Q35 Series User Manual

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AXISQ35NetworkCameraSeries
AXIS Q35 Network Camera Series
AXIS Q3515-LV Network Camera
AXIS Q3515-LVE Network Camera
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Summary of Contents for Axis Q35 Series

  • Page 1 AXISQ35NetworkCameraSeries AXIS Q35 Network Camera Series AXIS Q3515-LV Network Camera AXIS Q3515-LVE Network Camera User manual...

  • Page 2: Table Of Contents

    Record video when the camera detects impact ..................16 Applications ............................16 Applications...........................16 Troubleshooting............................17 Reset to factory default settings ......................17 Check the current AXIS OS version ......................17 Upgrade AXIS OS...........................17 Technical issues, clues, and solutions.......................18 Performance considerations ........................20 The web interface ............................21 ................................21...
  • Page 3 AXIS Q35 Network Camera Series Overview ............................38 Device settings ..........................38 Stream ............................39 Audio clips.............................39 Audio enhancement........................39 Recordings ............................40 Apps ..............................41 ..............................41 System..............................41 Time and location ...........................41 Network ............................42 Security............................46 Accounts ............................50 Events ............................52 MQTT ............................56 SIP ..............................60 Storage ............................65 Stream profiles..........................66 ONVIF............................67...

  • Page 4: About This Manual

    AXIS Q35 Network Camera Series About this manual This user manual describes several products. This means you may find instructions that aren’t applicable to your product.

  • Page 5: Solution Overview

    AXIS Q35 Network Camera Series Solution overview SD card...

  • Page 6: Installation

    AXIS Q35 Network Camera Series Installation To watch this video, go to the web version of this document. Installation video for the product. Preview mode Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode.

  • Page 7: Find The Device On The Network

    Open the device's web interface Open a browser and type the IP address or host name of the Axis device. If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.

  • Page 8: Configure Your Device

    The image shows how the field of view and aspect ratio can change between two different capture modes. What capture mode to choose depends on the requirements for the frame rate and resolution of the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet at axis.com.

  • Page 9: Remote Focus And Zoom

    AXIS Q35 Network Camera Series Remote focus and zoom The remote focus and zoom functionality allows you to make focus and zoom adjustments to your camera from a computer. It is a convenient way to ensure that the scene’s focus, viewing angle and resolution are optimized without having to visit the camera’s installation location.

  • Page 10: Benefit From Ir Light In Low-Light Conditions By Using Night Mode

    AXIS Q35 Network Camera Series • Reduce sharpness in the image, under Video > Image > Appearance. Benefit from IR light in low-light conditions by using night mode Your camera uses visible light to deliver color images during the day. But as the visible light diminishes, color images become less bright and clear.

  • Page 11: Overlays

    Turn on WDR. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr. Overlays Overlays are superimposed over the video stream. They are used to provide extra information during recordings, such as a timestamp, or during product installation and configuration.

  • Page 12: Streaming And Storage

    H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
  • Page 13 AXIS Q35 Network Camera Series 1 Target bitrate Average bitrate (ABR) With average bitrate, the bitrate is automatically adjusted over a longer period of time. This is so you can meet the specified target and provide the best video quality based on your available storage. Bitrate is higher in scenes with a lot of activity, compared to static scenes.

  • Page 14: Reduce Bandwidth And Storage

    AXIS Q35 Network Camera Series Reduce bandwidth and storage Important Reducing the bandwidth can lead to loss of detail in the image. Go to Video > Stream. Click in the live view. Select Video format H.264. Go to Video > Stream > General and increase Compression.

  • Page 15: Set Up Rules For Events

    AXIS Q35 Network Camera Series If you haven’t set up any storage, click . For instructions on how to set up network storage, see To stop recording, click again. Watch video Go to Recordings. Click for your recording in the list.

  • Page 16: Record Video When The Camera Detects Impact

    Applications Applications With applications, you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that makes it possible for third parties to develop analytics and other applications for Axis devices. Applications can be preinstalled on the device, available for download for free, or for a license fee.

  • Page 17: Troubleshooting

    Check the current AXIS OS version AXIS OS determines the functionality of our devices. When you troubleshoot a problem, we recommend that you to start by checking the current AXIS OS version. The latest version might contain a correction that fixes your particular problem.

  • Page 18: Technical Issues, Clues, And Solutions

    AXIS Q35 Network Camera Series You can use AXIS Device Manager to upgrade multiple devices at the same time. Find out more at axis.com/ products/axis-device-manager. Technical issues, clues, and solutions If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.
  • Page 19 AXIS Camera Station Edge: free of charge, ideal for small systems with basic surveillance needs. • AXIS Camera Station 5: 30-day trial version free of charge, ideal for small to mid-size systems. • AXIS Camera Station Pro: 90-day trial version free of charge, ideal for small to mid-size systems.

  • Page 20: Performance Considerations

    Heavy network utilization due to poor infrastructure affects the bandwidth. • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.

  • Page 21: The Web Interface

    Shows what kind of access to the device that is active, what encryption protocols are in use, and if unsigned apps are allowed. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices.
  • Page 22 Shows the storage space where the recording is saved. Device info Shows the device information, including AXIS OS version and serial number. Upgrade AXIS OS: Upgrade the software on your device. Takes you to the Maintenance page where you can do the upgrade. Connected clients Shows the number of connections and connected clients.

  • Page 23: Video

    AXIS Q35 Network Camera Series Video Click to play the live video stream. Click to freeze the live video stream. Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer.

  • Page 24: Installation

    AXIS Q35 Network Camera Series • Video format: Select the encoding format to use in the live view. • Autoplay: Turn on to autoplay a muted video stream whenever you open the device in a new session. • Client stream information: Turn on to show dynamic information about the video stream used by the browser that shows the live video stream.
  • Page 25 AXIS Q35 Network Camera Series Zoom: Use the slider to adjust the zoom level. Focus: Use the slider to manually set the focus. AF: Click to make the camera focus on the selected area. If you don’t select an autofocus area, the camera focuses on the entire scene.
  • Page 26 AXIS Q35 Network Camera Series Important We recommend you not to use multiple image correction features at the same time, since it can lead to performance issues. Barrel distortion correction (BDC) : Turn on to get a straighter image if it suffers from barrel distortion.

  • Page 27: Image

    AXIS Q35 Network Camera Series Image Appearance Scene profile : Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose.
  • Page 28 AXIS Q35 Network Camera Series : Turn on to make both bright and dark areas of the image visible. Local contrast : Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.
  • Page 29 AXIS Q35 Network Camera Series Light environment: • Automatic: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most situations. • Automatic – outdoors : Automatic identification and compensation for the light source color.
  • Page 30 AXIS Q35 Network Camera Series IR-cut filter: • Auto: Select to automatically turn on and off the IR-cut filter. When the camera is in day mode, the IR-cut filter is turned on and blocks incoming infrared light, and when in night mode, the IR-cut filter is turned off and the camera’s light sensitivity increases.
  • Page 31 AXIS Q35 Network Camera Series Exposure mode: • Automatic: The camera adjusts the aperture, gain, and shutter automatically. • Automatic aperture : The camera adjusts the aperture and gain automatically. The shutter is fixed. • Automatic shutter : The camera adjusts the shutter and gain automatically. The aperture is fixed.
  • Page 32 AXIS Q35 Network Camera Series • Right : Uses an area with a fixed size and position in the right part of the image to calculate the exposure. • Spot: Uses an area with a fixed size and position in the live view to calculate the exposure.

  • Page 33: Stream

    Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects. When the scene is more static, Zipstream applies a lower bitrate, and thereby reduces the required storage.
  • Page 34 AXIS Q35 Network Camera Series Select the bitrate reduction Strength: • Off: No bitrate reduction. • Low: No visible quality degradation in most scenes. This is the default option and it can be used in all types of scenes to reduce the bitrate.
  • Page 35 AXIS Q35 Network Camera Series Include: Turn on to use audio in the video stream. Source : Select what audio source to use. Stereo : Turn on to include built-in audio as well as audio from an external microphone.

  • Page 36: Overlays

    AXIS Q35 Network Camera Series Overlays : Click to add an overlay. Select the type of overlay from the dropdown list: • Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots.
  • Page 37 Label: Enter the text label for the x axis. – Time window: Enter how long time the data is visualized. – Time unit: Enter a time unit for the x axis. – Y axis – Label: Enter the text label for the y axis.

  • Page 38: View Areas

    Locate device: Plays a sound that helps you identify the speaker. For some products, the device will flash a LED. Calibrate : Calibrate the speaker. Launch AXIS Audio Manager Edge: Launch the application. Device settings Input: Turn on or off audio input. Shows the type of input.

  • Page 39: Stream

    AXIS Q35 Network Camera Series Allow stream extraction : Turn on to allow stream extraction. Input type : Select the type of input, for instance, if it’s internal microphone or line. Power type : Select power type for your input.

  • Page 40: Recordings

    AXIS Q35 Network Camera Series Ten Band Graphic Audio Equalizer: Turn on to adjust the level of different frequency bands within an audio signal. This feature is for advanced users with audio configuration experience. Talkback range : Choose the operational range to gather audio content. An increase to the operational range cause a reduction of simultaneous two-way communication capabilities.

  • Page 41: Apps

    AXIS Q35 Network Camera Series Apps Add app: Install a new app. Find more apps: Find more apps to install. You will be taken to an overview page of Axis apps. Allow unsigned apps : Turn on to allow installation of unsigned apps.

  • Page 42: Network

    AXIS Q35 Network Camera Series Synchronization: Select an option for the device’s date and time synchronization. • Automatic date and time (manual NTS KE servers): Synchronize with the secure NTP key establishment servers connected to the DHCP server. – Manual NTS KE servers: Enter the IP address of one or two NTP servers. When you use two NTP servers, the device synchronizes and adapts its time based on input from both.
  • Page 43 AXIS Q35 Network Camera Series Assign IPv4 automatically: Select to let the network router assign an IP address to the device automatically. We recommend automatic IP (DHCP) for most networks. IP address: Enter a unique IP address for the device. Static IP addresses can be assigned at random within isolated networks, provided that each address is unique.
  • Page 44 AXIS Q35 Network Camera Series Allow access through: Select if a user is allowed to connect to the device through the HTTP, HTTPS, or both HTTP and HTTPS protocols. Note If you view encrypted web pages through HTTPS, you might experience a drop in performance, especially when you request a page for the first time.
  • Page 45 AXIS Q35 Network Camera Series One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: • One-click: This is the default setting. Press and hold the control button on the device to connect to an O3C service over the internet.

  • Page 46: Security

    – Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 47 : Show more fields to fill in or select. • Secure keystore: Select to use Secure element or Trusted Platform Module 2.0 to securely store the private key. For more information on which secure keystore to select, go to help.axis.com/en-us/axis- os#cryptographic-support. •...
  • Page 48 When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
  • Page 49 AXIS Q35 Network Camera Series Blocking: Turn on to block brute-force attacks. A brute-force attack uses trial-and-error to guess login info or encryption keys. Blocking period: Enter the number of seconds to block a brute-force attack. Blocking conditions: Enter the number of authentication failures allowed per second before the block starts.

  • Page 50: Accounts

    AXIS Q35 Network Camera Series To install test software or other custom software from Axis on the device, you need a custom signed AXIS OS certificate. The certificate verifies that the software is approved by both the device owner and Axis. The software can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 51 AXIS Q35 Network Camera Series Add SSH account: Click to add a new SSH account. • Restrict root access: Turn on to restrict functionality that requires root access. • Enable SSH: Turn on to use SSH service. Account: Enter a unique account name.

  • Page 52: Events

    AXIS Q35 Network Camera Series Client ID: Enter the OpenID username. Outgoing Proxy: Enter the proxy address for the OpenID connection to use a proxy server. Admin claim: Enter a value for the admin role. Provider URL: Enter the web link for the API endpoint authentication. Format should be https://[insert URL]/.
  • Page 53 AXIS Q35 Network Camera Series Recipients You can set up your device to notify recipients about events or send files. Note If you set up your device to use FTP or SFTP, don’t change or remove the unique sequence number that’s added to the file names.
  • Page 54 AXIS Q35 Network Camera Series Add a recipient: Click to add a recipient. Name: Enter a name for the recipient. Type: Select from the list: • – Host: Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is specified under System >...
  • Page 55 ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.

  • Page 56: Mqtt

    (IoT). It was designed for simplified IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device software can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
  • Page 57 AXIS Q35 Network Camera Series MQTT client...
  • Page 58 AXIS Q35 Network Camera Series Connect: Turn on or off the MQTT client. Status: Shows the current status of the MQTT client. Broker Host: Enter the hostname or IP address of the MQTT server. Protocol: Select which protocol to use.
  • Page 59 AXIS Q35 Network Camera Series can let the broker deliver a message to other clients. This LWT message has the same form as an ordinary message and gets routed via the same mechanics. Send message: Turn on to send messages.

  • Page 60: Sip

    AXIS Q35 Network Camera Series Note Connect to an MQTT broker before you add MQTT overlay modifiers. Add overlay modifier: Click to add a new overlay modifier. Topic filter: Add the MQTT topic that contains the data you want to show in the overlay.
  • Page 61 AXIS Q35 Network Camera Series SIP setup assistant: Click to set up and configure SIP step by step. Enable SIP: Check this option to make it possible to initiate and receive SIP calls. Allow incoming calls: Check this option to allow incoming calls from other SIP devices.
  • Page 62 AXIS Q35 Network Camera Series • UDP-to-TCP switching: Select to allow calls to switch transport protocols from UDP (User Datagram Protocol) to TCP (Transmission Control Protocol) temporarily. The reason for switching is to avoid fragmentation, and the switch can take place if a request is within 200 bytes of the maximum transmission unit (MTU) or larger than 1300 bytes.
  • Page 63 AXIS Q35 Network Camera Series All current SIP accounts are listed under SIP accounts. For registered accounts, the colored circle lets you know the status. The account is successfully registered with the SIP server. There is a problem with the account. Possible reasons can be authorization failure, that the account credentials are wrong, or that the SIP server can’t find the account.
  • Page 64 AXIS Q35 Network Camera Series – Server address: Enter the IP address of the SIP proxy server. – Username: If required, enter the username for the SIP proxy server. – Password: If required, enter the password for the SIP proxy server.

  • Page 65: Storage

    IP address can change) or that you use DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.

  • Page 66: Stream Profiles

    AXIS Q35 Network Camera Series Important Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD card before you remove it. Unmount: Click to safely remove the SD card.

  • Page 67: Onvif

    ONVIF enables interoperability between different vendor products, increased flexibility, reduced cost and future-proof systems. When you create an ONVIF account, you automatically enable ONVIF communication. Use the account name and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com.
  • Page 68 AXIS Q35 Network Camera Series Add accounts: Click to add a new ONVIF account. Account: Enter a unique account name. New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.
  • Page 69 AXIS Q35 Network Camera Series Add media profile: Click to add a new ONVIF media profile. Profile name: Add a name for the media profile. Video source: Select the video source for your configuration. • Select configuration: Select a user-defined configuration from the list. The configurations in the drop-down list correspond to the device's video channels, including multiviews, view areas and virtual channels.

  • Page 70: Analytics Metadata

    AXIS Q35 Network Camera Series Analytics metadata Metadata producers Lists the apps that stream metadata and the channels they use. Producer: The app that produces the metadata. Below the app is a list of the types of metadata the app streams from the device.

  • Page 71: Logs

    AXIS Q35 Network Camera Series Select PTZ mode: Select a PTZ mode that suits your type of installation. See available modes below. • Optical zoom for installation: Select this mode to use optical zoom and focus during installation, and to create view areas with or without digital PTZ.
  • Page 72 AXIS Q35 Network Camera Series Reports • View the device server report: View information about the product status in a pop-up window. The Access Log is automatically included in the Server Report. • Download the device server report: It creates a .zip file that contains a complete server report text file in UTF–8 format, as well as a snapshot of the current live view image.

  • Page 73: Plain Config

    Note All Axis device software is digitally signed to ensure that you only install verified software on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Axis Edge Vault” at axis.com.

  • Page 74: Specifications

    AXIS Q35 Network Camera Series Specifications Product overview AXIS Q3515-LVE Network Camera 1 Network connector 2 Control button 3 I/O connector 4 Audio out 5 Audio in 6 DC connector 7 SD card slot 8 Status LED (2x) 9 Function button...

  • Page 75: Led Indicators

    Don’t remove the SD card while the product is running. This device supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com. microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.

  • Page 76: Connectors

    AXIS Q35 Network Camera Series Connectors Network connector RJ45 Ethernet connector with Power over Ethernet (PoE). Audio connector • Audio in – 3.5 mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal).

  • Page 77: Power Connector

    AXIS Q35 Network Camera Series Configurable 3–4 Digital input or Supervised input – Connect to pin 1 to 0 to max 30 V DC (Input or activate, or leave floating (unconnected) to deactivate. To Output) use supervised input, install end-of-line resistors. See connection diagram for information about how to connect the resistors.
  • Page 78 T10115629 2024-11 (M18.2) © 2017 – 2024 Axis Communications AB...

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