Related Manuals for Tigersecu Super HD 302 Series
Summary of Contents for Tigersecu Super HD 302 Series
- Page 1 Super HD Hybrid DVR Security System User Manual V3.7 Copyright © 2025 TIGERSECU, Inc...
- Page 2 Access TIGERSECU DVR Digital User Manual here...
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Page 3: Table Of Contents
3. Image Setting ....................18 HDD Menu ................……………………29 4. Privacy Mask ....................19 1. HDD …................29 5. PTZ ....................19 2. USB Flash Drive …................29 Record Menu ....................20 Configuration Menu ..............……………………29 1. Video and Audio ..................20 1. System …................29 2. Schedule ….....................20 2. User …................29 service@tigersecu.com... - Page 4 Chapter 4. View DVR remotely on your mobile devices .....33 1. Setup ...................34 2. Playback and backup on App .........36 Chapter 5. View DVR remotely on your computer .....39 1. TIGERSECU (CMS) User Guide for Windows Users ......40 2. TIGERSECU (CMS) User Guide for Mac Users ......43 service@tigersecu.com...
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Page 5: Important Information
For technical or warranty support, contact us through Amazon Buyer-Seller Important Safety Instructions Messaging or email us. Call us directly and speak with a TIGERSECU Customer 1. Ensure the product is connected correctly and placed in a stable location. Care Agent or schedule a time for us to call you. - Page 6 Important Information 5. Download and set up the DVR remote-viewing app TIGERSECU HD Viewer on Seven steps to get the most out of your new TIGERSECU DVR. your mobile device (View DVR remotely on your mobile device, Page 34). 1. Unpack and activate your DVR (Installation Guide, Page 8).
- Page 7 Doing so may result in injury due to venting, leakage, or explosion, resulting in chemical burns. E) Remove and immediately recycle or dispose of used batteries according to local regulations and keep them away from children. Do NOT dispose of batteries in household trash or incinerate them. service@tigersecu.com...
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Page 8: Q&A
If it is on, let us know the camera model 4. I tried to log into the system remotely using TIGERSECU HD Viewer on number through email. If the night vision is not switched on, try a different power my phone, but the app shows “Connection Failed”. - Page 9 3-1. If a valid IP address appears and QR Code status is on, restart your DVR. 3-2. If a valid IP address does not appear or QR code status is OFF, check this 8. Does the TIGERSECU DVR have a RTSP URL? article for detailed instructions or contact us via service@tigersecu.com.
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Page 10: Installation Guide
Replace the hard drive and plug in the power and SATA cables to * Follow us on YouTube (keyword: TIGERSECU) to watch the instruction videos the hard drive while paying attention to the orientation of the HDD. - Page 11 USB slot on the DVR back panel. the pictures. B) You will see TIGERSECU LOGO in a few seconds, then the Live View Screen and D) Plug the DVR power supply cord into the DC port on the back of the DVR. Plug the Start-up Wizard which will guide you through the basic settings.
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Page 12: Remote Control
18) OSD: Enter the Image Setting Page. 07) Tour: Recall PTZ Tour. 19) IRIS+ /-: PTZ camera IRIS setup. 08) PIP: Swap Picture-in-Picture screen with the main 20) PTZ: Recall PTZ control panel. display. Tip: Point the remote control at the DVR; not the monitor. service@tigersecu.com... -
Page 13: Chapter 1. Startup Wizard
The password should have a minimum of 6 alpha-numeric characters, including at least one letter. Special characters are not supported. Use a password that you are familiar with but is not easily known to others. Record your password below and store it in a secure place: service@tigersecu.com... - Page 14 * The hard drive may not be included in the package, purchase it separately in this case. WD (Western Digital) purple hard drive is highly recommended. 5. Set the Network type and ensure Enable is selected. (DHCP is highly recommended.) 6. Follow the instructions to set up the remote view on your cellphone. service@tigersecu.com...
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Page 15: Chapter 2. Live View Screen
On the Live View screen, each connected camera will be displayed. You can utilize the icons and Menu Bar on the screen to check the status and operations of your DVR and cameras. To access the Menu Bar, simply right-click the mouse. service@tigersecu.com... -
Page 16: Status Icons
To access the Main Menu, right-click the mouse on the Live View screen to display camera, which may be caused by a disconnected/damaged cable, camera, or power adapter. It also appears if no the Menu Bar. camera is connected to the corresponding channel. service@tigersecu.com... - Page 17 Set up the record mode (off, continuous record, event record). Shortcut to go to PTZ (Pan, Tilt, Zoom). You may control the PTZ camera by adjusting the controls for each Channel. Show information such as Model Number, QR code, or Network Type. service@tigersecu.com...
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Page 18: Chapter 3. Main Menu
* If your camera images appear in black and white during daytime, camera settings can be optimized to enable color-images. Optimize camera settings at Main Menu> Camera Menu > Video Format > select "CVI" from the Video Format Menu. service@tigersecu.com... -
Page 19: Camera Menu
From the Camera Page, you may set up the Video Formats of the cameras. B. Tick IP Mode, then choose Select. The TIGERSECU Super HD DVR supports most D1, AHD, TVI, and CVI cameras, as long as their resolution is 5MP or less. -
Page 20: Live View
(Sound pickup devices need to be purchased separately, then connected to the DVR.) Click Copy to copy the setting to the other channels. Then, click Apply. D. Go back to the Camera page. The added IP camera should be applied to the channel, then click Apply. service@tigersecu.com... -
Page 21: Privacy Mask
UTC Supported Protocols: AUTO, TVI, AHD1080P, AHD720P, CVI Change the setup Mode to UTC, select the Protocol for your camera. Check Enable box to enable the settings, then Apply. Then, go back to the PTZ Control Interface to enable the Touring. service@tigersecu.com... -
Page 22: Record Menu
Check Record Audio (sound pickup devices need to be purchased separately and connected to the DVR) if you want to record audio for the channel. Switch Audio from Analog to Coax if the BNC camera has a built-in microphone. service@tigersecu.com... -
Page 23: Advanced
In the Advanced page, the Recycle Recording function is enabled by default. The recycled recording means the newest video continuously replaces the oldest footage. If you disable (uncheck) this function, the DVR will stop recording when the hard drive is full. service@tigersecu.com... -
Page 24: Backup
NOTE: The USB drive needs to be inserted into the USB slot at the back of the DVR to back up files. Choose the channel, time (From/To) range, then click Calculate. The system will provide an estimated Required Space. service@tigersecu.com... -
Page 25: Network Menu
DVR will refresh its network connection based on a set schedule. By default, the DVR is configured to restart P2P every 720 minutes. * If you're using TIGERSECU CMS on your computer to back up footage remotely, you can set the Backup Device to Folder. This allows you to save the recordings directly to a folder on your computer. -
Page 26: Ddns
View the DVR remotely on your Mac or Windows computer by entering the UID (Sender and Receiver can be the same.) in the TIGERSECU CMS Client. After filling in this information, click OK and Apply to save changes. If you are unable to access the DVR remotely, please contact us via email at service@tigersecu.com. - Page 27 Step 2: Generate App password. ① Visit your App passwords page. https://security.google.com/settings/security/apppasswords ② In the Select App dropdown menu, select Other and enter TIGERSECU DVR. Click GENERATE. ④ Enter your cellphone number and select Text message, then click Next. ③ Use your 16-digit app password as the password for the DVR.
- Page 28 Main Menu ④ Enter TIGERSECU DVR. ⑤ Click Generate to get the 16-digit app password. Use it for your DVR. Then, click the Test button on the Mail setting page, and the following message will appear to confirm that your setup is successfully completed.
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Page 29: Ftp
Click Copy to copy the setting to other channels and then click Apply. to your FTP remote server for backup and storage. Check Enable. Then enter your FTP Server, Port, User, Password and Directory information. Click Apply. In the Event Menu, you may set the motion detection features for each channel. service@tigersecu.com... -
Page 30: Video Loss
Main Menu Notification: If you’ve logged in using the mobile app (TIGERSECU HD Viewer) ①: Trigger Channel Popup: Chosen channel will pop up in a full-screen display and enabled Notify, click Notification Setup to choose the mobile devices that when motion is detected. -
Page 31: Hdd Menu
Information of the backup USB flash drive can be found on this page. (FAT32 2. User USB2.0 flash drive is recommended.) On the User page, you may set up multiple users. You may change the user’s name and password on this page. (Click Edit). service@tigersecu.com... -
Page 32: Time Settings
A: Assign privileges for Local Control B: Assign privileges for Remote Control * Please avoid manually changing the Date and Time unless your DVR is not connected to the Internet, or the time is not accurately reflected. Remember to Enable the user after setup is completed and click Apply. service@tigersecu.com... -
Page 33: Maintenance Menu
USB drive. 3. Upgrade TIGERSECU strongly recommends updating your DVR system firmware to benefit 1. Maintenance from the latest enhancements. All firmware upgrades are provided free of charge. -
Page 34: Log
Resetting the system configuration will result in the deletion of basic settings. It is advisable to perform a system reset only if you have forgotten the password. Please note that the hard drive will not be formatted during this process. service@tigersecu.com... -
Page 35: Chapter 4. View Dvr Remotely On Your Mobile Devices
You have the ability to remotely access your DVR from your smartphone or tablet, whether it's an iOS or Android device. This allows you to monitor the current situation or receive notifications This feature supports live view, playback, backup, PTZ control, and various other useful functionalities. service@tigersecu.com... -
Page 36: Setup
③ Open the app, choose +, then scan QR code, scan your unique QR code. ① Download TIGERSECU HD VIEWER from the App Store or Google Play. ④ Then, tap the name of the DVR to enter the viewing page. - Page 37 Reboot (Android): Reboot the DVR remotely. CH01: Camera has detected motion. CH02: Camera is connected and working. CH03: Camera is disconnected or not working. *Open push alert function by tapping Control icon then change the status from UnNotify to Notify. service@tigersecu.com...
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Page 38: Playback And Backup On App
Go Preset: To navigate to a specific Preset location, tap the Go Preset button Slow Motion and choose the corresponding preset number. Adjust image quality (Higher or Lower image quality) Multiple channels Backup videos Seek. Choose the time you want to playback. service@tigersecu.com... - Page 39 For iOS Device: ② Backup Click Backup, then Go Backup. Set the Start Time and End Time, Duration and Channel Name. Then tap Calculate to see the Required Space needed. Click Start Backup to For Android Device: back up the recordings. service@tigersecu.com...
- Page 40 ③ Check the backup files here or cellphone photo album after the download is completed. * You may use the keywords TIGERSECU HD Viewer on YouTube to watch our instruction video about TIGERSECU HD Viewer. Tip: For the optimal video display experience, ensure that Portrait Orientation Lock is turned off on your iOS device, or enable Auto-Rotate to landscape mode on your Android devices.
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Page 41: Chapter 5. View Dvr Remotely On Your Computer
For instance, you may want to monitor your cottage from home or work, or keep an eye on your business from home. Additionally, using computer becomes beneficial when the DVR does not have its own monitoring screen. service@tigersecu.com... -
Page 42: Tigersecu (Cms) User Guide For Windows Users
Step 4: Navigate to the saved file location, open the TIGERSECU_CMS, and you Step 3: Open TIGERSECU_CMS Client will see the login page like the one below: Right-click on the TIGERSECU cms-win.zip file and open with the “7-Zip” and choose Extract files. service@tigersecu.com... - Page 43 Tip: If you've successfully logged into the system by following the above searching on Google for "how to login to my router" along with the brand name instructions, please disregard the following instructions concerning IP Login & of your router. DDNS Login. Proceed directly to page 43 Step 6. service@tigersecu.com...
- Page 44 Type in the Hostname that ends with SwiftConn.com in the Host field. The Port you assigned for the DVR. Default User: admin, and your DVR Password. e) Type in External IP address into the Host field. The Port you assigned for the DVR. Default User: admin, and your DVR Password. service@tigersecu.com...
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Page 45: Tigersecu (Cms) User Guide For Mac Users
ZIP files, download the “The Unarchiver” from App Store to open RAR files on your Mac. Step 2: Download TIGERSECU CMS Client Zip file. - For Safari users. Next time, you may click the drop-down button in the Host field to avoid 1. - Page 46 2. Uncheck “Open safe files after downloading”. 2. Chrome Settings, Downloads. 3. Enable the option for “Ask where to save each file before downloading”. 3. In your Safari web browser, open the TIGERSECU CMS link: https://www.tigersecu.com/cms-mac.zip - For Chrome users 1.
- Page 47 Click Open Anyway. 2. Left-click on the TIGERSECU CMS icon to run the software. If the following notice appears on your screen, click OK. If your Mac OS version is Ventura 13.0 or later, follow the instructions below.
- Page 48 Menu, Network Menu to find the UID number (Host) and port. The default User is admin and enter your DVR password. Enter all the parameters and click Connect. Mac might ask you to enter your Mac login password in this case. Choose Use Password and enter the password. After that, click Unlock. service@tigersecu.com...
- Page 49 Next time, you can click on the dropdown menu to load the history and avoid login parameters are not correct. Double check the port number, user and the need for reentering the parameters again. password, make sure they’re all correct and try again. service@tigersecu.com...
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