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KoolMore KM-VMRT-50-B User Manual

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USER MANUAL
KoolMore Vending Machine
Models: KM-VMRT-50-B, KM-VMRT-50-BR, KM-VMNT-50-B, KM-
VMNT-50-BR, KM-VMRWT-48BR
Before using, please read the operating instructions carefully to
ensure proper application and achieve satisfactory results.

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Summary of Contents for KoolMore KM-VMRT-50-B

  • Page 1 USER MANUAL KoolMore Vending Machine Models: KM-VMRT-50-B, KM-VMRT-50-BR, KM-VMNT-50-B, KM- VMNT-50-BR, KM-VMRWT-48BR Before using, please read the operating instructions carefully to ensure proper application and achieve satisfactory results.
  • Page 2 If you need any assistance or have questions, our customer support team is here to help. P- 718-576-6342 E- Support@koolmore.com Please write your password before setup! If the password is forgotten please contact customer service and we will help you reset the machine.

  • Page 3: Table Of Contents

    Contents Parts list ............4 Notes for Refrigerators Nayax Credit Card Reader Onboarding ..6 Maintenance Safety ............. 7 Cleaning Setup ............8 Programing ............... 11 Troubleshooting ......53 Login Backend System ............11 Warranty ........55 Backend System Homepage . Slot Products Management .

  • Page 6: Nayax Credit Card Reader Onboarding

    NAYAX CREDIT CARD READER ONBOARDING Your Koolmore vending machine comes equipped with a Nayax Credit Card Reader, providing a convenient way to accept card payments. To begin the registration and onboarding process with Nayax, follow these simple steps: Alternatively, the serial number is also located on the back of the device.

  • Page 7: Safety

    Safety Please note that operating the machine without required voltage may result in startup issues, compressor burnout, or abnormal noise. Ensure the use of a three-pronged plug and ensure proper grounding. Do not remove the third prong intended for grounding, as this poses a risk of electric shock. Prevent wire damage.

  • Page 8: Setup

    Setup Preparation before Setup Upon receiving the machine, please inspect the packaging carefully. If it is damaged, kindly contact our costomer service for assistance right away. Before proceeding, remove all packaging materials, including wooden cases, cartons, adhesive tape, foam, and protective Keep the machine away from heat sources and direct sunlight to maintain optimal performance.
  • Page 9 1. Connect to power Plug the power cord in an electrically grounded power outlet. 2. Unlock the door Insert the key into the keyhole, turn the key to the right side (clockwise direction), the lock handle will automatically pop- up. Pulling out the lock handle and turn it to the left side (anticlockwise direction) about ten circles, open the door as pictures show.
  • Page 10 Guide: How to rotate the spiral to change the position. Hold the end of the spiral and pull out the spiral vertically. Rotate the spiral to the desired Comparison of spiral in default (Can feel the elasticity at the position. Release the spiral. position and pull-out position.

  • Page 11: Programing

    Programing Login Backend System If you see a red prompt saying, ‘The password is too simple. Please change after login!’, enter the password ‘000000’. The system will then direct you to the change password interface. Once you change the password, the red prompt will no longer appear.

  • Page 12: Backend System Homepage

    Backend System Homepage • Click the search box to access and search for various functions. • Functions are grouped into themed tags for easy navigation. • use the “Back to Shopping Page” button located in the top-left corner. • bill validator or coin changer, restart the machine. Slot Products Management Products,”...
  • Page 13 Set Slot Product Price In the “Set Price” page, you can manage the prices of products. The operations are similar to those for loading products. Price Setting Options: Set Single Slot Price: Press the slot number to revise its price in the pop-up panel. Set Batch Slots Price: Press the “Batch Revision”...

  • Page 14: Maintain Slot Product Info

    Maintain Slot Product Info slot number. Click the "Batch Revision" button to enable the batch revision feature. Select slots individually, use the “Revise the Entire Tray” option, or press the “Select All” button to choose the desired slots. Click "Revise in Batch" to update the information collectively for the selected slots.
  • Page 15 Basic Settings Description Instruction Commodity Name Name of the product Unit price Price of the product You can also set it at the “Set price” page Commodity Code Customized product When multiple slots are the same product, code you can set selling mode as per this code. See more details in Set purchasing feature in section 2.3.5 Slot capacity...

  • Page 17: How To Add Images To The Product Image Library

    How to Add Images to the Product Image Library: Save the product images you want to add to the library onto a USB drive and plug it into the USB inter- face of the tablet. 1. Navigate to the “Android system” section and press the “Open ES Browser” button to launch the ES Browser.

  • Page 18: Product Dispensing Test

    7. Click the “Paste” button to paste the copied picture into the folder. 8. The picture is now successfully copied into the product image library. Note: Customers can also use the “Koolmore Vending Machine Management System” (backend) to information takes effect in the machine.
  • Page 19 Cargo Lane Collaboration: Clicking this button will reset all springs in the machine to their initial positions. Note: When testing slots, a prompt will appear as described. If you test a slot with no products in it, the pho- toelectric detection board in the elevator may not detect an item dropping from the slot, causing the machine to display error 80.
  • Page 20 Temperature Mode: Set the temperature unit to either °C or °F. Full Screen Mode: When enabled, the navigation bar at the bottom of the screen will be hidden. This feature is only available when the UI type is set to “0~default” in the “Android System Setting -> Quick Setup Guide ->...

  • Page 21: Slot Management

    To accommodate larger products, you can merge slots as needed. Debugging staff can also manage the status of slots when replacing a driver board or slot. Slot Management Actions: Merge Slots: Choose neighboring slots, then press “Merge” to combine them. Use the “Whole Layer Merging” but- ton to merge all slots in a tray.

  • Page 22: Refrigerating And Heating

    Refrigerating and Heating Refrigerating and Heating Settings Working Mode: Select the desired mode: Refrigeration, Heating, or Normal Temperature. Use the slider to set the spe- Glass Heating: Activate the Glass Heating function to prevent fog from forming on the front glass door. You can cus- Temperature Query: Click “Query”...
  • Page 23 Lock Machine When Temperature is Abnormal To prevent product spoilage caused by high interior temperatures, this feature allows the machine to Temperature Threshold: Set the temperature above which the machine will be locked. Temperature Time Select: Specify the period of time within which, if the temperature fails to drop to the set level, the machine will be locked.

  • Page 24: Advertisement Management

    LED lights Save energy by setting the working time of the LED light. • • • Set sections of discontinuous working periods by clicking the “plus” button. Basic Information Setting Advertisement Management Manage the content displayed in the advertisement positions on the machine. Advertisement Settings: Scrolling Content: This is the text displayed at the bottom of the shopping interface.
  • Page 25 Welcome Settings: Set a greeting message that will be accompanied by a sound prompt when a customer activates the shopping page. Advertising Settings: Standby Advertising Display: Ensure the image For methods to update the content of the advertisements, please refer to the sections “Delete all ads” Set Reminding Messages This section allows you to set necessary reminder messages that appear when customers interact with the screen.

  • Page 26: Pickup With App Pick-Up Code

    This feature allows customers to pick up gifts using a pick-up code during promotional activities without making a payment. Note: It is not recommended to change server-related parameters during daily use. If adjustments are nec- essary, please contact the KoolMore tech support team.

  • Page 27: Serial Port Settings

    Note: It is not recommended to change serial port-relat- ed parameters during daily use. If changes are neces- sary, please contact the KoolMore tech support team. Password Management This section allows you to revise the administrator password or reset the staff password.

  • Page 28: Error Diagnosing

    Note: When logging in via the Replenisher account, the user will not have access to the Slot Manage- ment, Payment (Method) Settings, and Advanced Menu (Machine Debugging) sections. Error Diagnosing Query Fault • Display the latest 20 errors. • Click the “clear error” button to clear the errors.

  • Page 29: Machine Parameters

    • Upload the log to server for technical support. Machine Parameters View the basic information, operation data and parameters of the machine. and storage usage ratio, etc. Network Detection Test the network connection. Click “Start Testing” to test the network connection, each round testing last around 30s,and overall network status info will be displayed after detection.

  • Page 30: Payment Settings

    Payment Settings Common Payment Methods Cash Payment: Must be enabled when bank card, bill, and coin payment options are equipped in the machine. Coin: Unfold this section to see all parameters, including: Support Coin (Bill) Denomination: In some cases, when a coin changer is equipped, clicking the empty area between the parameter and the “>”...
  • Page 31 Single Maximum Cumulative Coin Amount Switch: This setting controls the maximum cash amount that a user can insert in a single purchase. When enabled, an additional parameter, “Maximum Credit $,” will appear, allowing you to set the value (de- fault is $20). This feature helps prevent customers from using large denomination bills (e.g., $100) to purchase low-value items (e.g., $1) and receiving a large amount of change.
  • Page 32 click OK, and restart the machine to activate the changes. When returning to the shopping interface, process.

  • Page 33: Data Backup And Software Management

    Data Backup and Software Management In the "Android System" section, you can manage various general functions of the Android system. This includes backing up system data to other devices, uploading data and materials to the system, managing installed apps, and updating the software version. Android System This section provides shortcuts to commonly used Android functions, allowing you to: Upload, backup, or delete data from storage.
  • Page 34 Part 1 management. 2. Open Android setting menu: Access settings for internet, display, language, audio, and other Delete all ads: press this button to delete all ads in the following folders and the machine will display the default advertising video. Please exercise caution. containing the sub-folders same as above table.
  • Page 35 8. Import Program Data: First create a folder named Press this button, the program data will be backed up to Software management: to view, open, and uninstall the installed Apps. 10. Restore default settings: Enter the advanced menu with the admin password, the machine will clear all parameters and will recover factory settings.
  • Page 36 mechanisms. Note: If this function is enabled, the system may automatically switch back to the vending app while you are working on other apps. You can temporarily disable this feature if needed. Quick setup guide: Enabling this function grants access to a quick setup page containing multiple commonly used setup menus for debugging engineer.
  • Page 37 Reboot Time: of day the system will restart, for example, setting it to “4” will restart the system at 4:00 AM server time. Software Version Update The new software version for the Android system will be published and issued to the Android system from the backend.

  • Page 38: Machine Debugging

    Machine Debugging (Advanced Menu) This section is intended for professionals and provides quick access to machine debugging they can focus their operations in this section, which consolidates commonly used debugging setups. It is not recommended to use features in this section for regular machine setup. Machine Debugging (Advanced Menu) Note: The interface and enabled functions may vary depending on the model.
  • Page 39 Elevator & Slot Height Adjustment (Location Settings) This section allows you to test the movement of the elevator, adjust its height for each layer, and verify if the layer height aligns with the elevator’s movement. Layer Setting: or removing layers from the machine. Layer Height Setting &...

  • Page 40: Voltage & Current Setting

    Voltage & Current Setting (Current Setting) In this section, you can set the minimum and maximum voltage and current for the elevator, anti-theft plate, and pickup door. Since this section is part of the engineering menu, it is not recommended to make changes without professional guidance.

  • Page 41: Engineer Slot Test

    Engineer Slot Test Quick access for engineer to test slot dispensing, similar feature same as described in section 1.1 Load Products to Slots of Chapter 2. Driver In this section, click “Go to debugger”, you will open the page for drive board debugging.

  • Page 42: Advanced Setup

    Advanced Setup Merge Two Slots Merge Spiral Slots Principles for Merging: Ensure the left spiral rotates to the left, and the right spiral rotates to the right. Verify that the motor plug matches the rotation direction of the spiral. General Steps: Power Off the Machine: Ensure the machine is turned off before proceeding.
  • Page 43 Power Off the Machine Move out the tray 2) Hold up the front end of the tray, then pullout the tray. 3) Cut the ribbon fastening the cable at the backside of the tray. 4) Unplug the tray cable connector. Remove the divider 1) Pull off the fastening buckles of the divider at the backside of the tray.

  • Page 44: Replace The Spiral And Adjust Motor Plug

    Replace the spiral and adjust motor plug Adjust the price tag Merge Belt Slots 1) Pull out the tray...
  • Page 45 Program the Combination in the Android System Login: Use the admin account and password to log in to the Android vending machine management system. Navigate to Slot Management: From the left menu, select the “Slot Management” section. Slot Management Actions: Merge Slots: Choose neighboring slots that you want to merge, then press the “Merge”...

  • Page 46: Adjust Tray Height

    Adjust Tray Height Move out the tray Adjust the height of the slide rails Program the Tray Height and Elevator Login the Android management system with admin account. Navigate to “Machine Debugging” section by the main menu at the left side. In this section you can test the movement of the elevator, adjust the elevator height to each layer, test if the...

  • Page 47: Layer Height Setting

    Layer Height Setting Layer Height Adjustment and Testing: Select the Layer: Choose the layer that you want to test. Input the Height: Enter the desired height. Elevator Testing: Press “Up” Button: The elevator will move upward. Press “Down” Button:The elevator will move downward. Press “Cease”...

  • Page 48: Accessories

    Accessories Install Reader...
  • Page 49 Coin Accepter...
  • Page 50 Install Modem...

  • Page 51: Notes For Refrigerators

    Notes for Refrigerators 1. The door of the refrigerator must be closed tightly and there should be no gap, otherwise it will cause frosting; 2. The pallet rack should be kept in a slightly active state, and must be checked each time when the goods force;...

  • Page 52: Maintenance

    Maintenance Cleaning General Dusting: When the machine is dusty, wipe it with a dry cloth. For Severe Dirt: Use a cloth dampened with water or a diluted neutral deter- gent solution for cleaning. Avoid Harsh Cleaners: Do not use organic solvents, acids, or alkaline liquids to clean the machine, as they may cause the panel to crack.

  • Page 53: Troubleshooting

    Troubleshooting Fault Possible Causes Approach The machine has no - The power switch is not turned on - Turn on the machine power switch. power. - The fuse burned out - Check the machine to make sure it is not short-circuited and - Ensure that no leakage occurs and turn on the leakage protection switch.
  • Page 54 2. The enable of bill type is not on, turn on the corresponding enables. Remove high frequency interference. Installation of coin system is abnormal 1. The coin changer is not hanging correctly; reinstall the coin changer. 2. The coin return button of the coin changer cannot be pressed, which leads to no recovery.

  • Page 55: Warranty

    At its sole discretion, Koolmore Supply Inc. may decide to replace the product. In such an event, your replace- ment appliance will carry the warranty for the remaining term of the original unit's warranty period.

This manual is also suitable for:

Km-vmrt-50-brKm-vmnt-50-bKm-vmnt-50-brKm-vmrwt-48br

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