Safety of Electronic Equipment within the Field of Audio/Video, Information Technology and Communication Technology. Lenovo assumes you are qualified in the servicing of equipment and trained in recognizing hazards energy levels in products. Access to the equipment is by the use of a tool, lock and key, or other means of security, and is controlled by the authority responsible for the location.
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Click Power ➙ Power Cables to see all line cords. • Make sure that the insulation is not frayed or worn. 3. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations.
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ThinkSystem SR650a V4 System Configuration Guide...
The Lenovo XClarity Controller consolidates multiple management functions in a single chip on the server system board (system board assembly). Some of the features that are unique to the Lenovo XClarity Controller are enhanced performance, higher-resolution remote video, and expanded security options.
The server provides a QR code on the system service label, which is on the cover of the server, that you can scan using a QR code reader and scanner with a mobile device to get quick access to the Lenovo Service Information website.
Follow the on-screen instructions to choose the category for the problem that you are having. Security advisories Lenovo is committed to developing products and services that adhere to the highest security standards in order to protect our customers and their data. When potential vulnerabilities are reported, it is the...
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• Front drive bays support one of the following: – Up to eight 2.5-inch hot-swap SAS/SATA/NVMe drives – Up to eight E3.S 1T hot-swap drives – When front hot-swap M.2 drives are installed, up to four E3.S 1T hot-swap drives are supported. ThinkSystem SR650a V4 System Configuration Guide...
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– One XCC system management port (10/100/1000 Mbps RJ-45) on the rear to connect to a systems- management network. This RJ-45 connector is dedicated to the Lenovo XClarity Controller functions and runs at 10/100/1000 Mbps speed. • Front connectors: –...
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Notes: • *Custom form factor (CFF) adapters • For more information about the RAID/HBA adapters, see Lenovo ThinkSystem RAID Adapter and HBA Reference Host bus adapter • ThinkSystem 4350-16i SAS/SATA 12Gb HBA • ThinkSystem 440-16i SAS/SATA PCIe Gen4 12Gb HBA •...
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• CRPS PSUs do not support OVS, zero-output mode or vendor mixing. Zero Output Mode and Non-redundant will not be displayed on Lenovo XClarity Controller web interface when installed with CRPS PSUs. • 1+0 indicates that the server has only one power supply unit installed and the system does not support power redundancy, while 1+1 indicates that two power supply units are installed and redundancy is supported.
• OS deployment instructions, see “Deploy the operating system” on page Mechanical specifications Summary of the mechanical specifications of server. Depending on the model, some features might not be available, or some specifications might not apply. ThinkSystem SR650a V4 System Configuration Guide...
Attention: Environment quality must be maintained over the lifetime of the system to receive warranty and support on affecting components. For water quality requirement, see Lenovo Neptune Direct Water-Cooling Standards. Acoustical noise emissions Acoustical noise emissions The server has the following acoustic noise emissions declaration.
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Lenovo recommends that you consult with qualified experts in this field to determine whether you are in compliance with the applicable regulations.
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Environment Environment ThinkSystem SR650a V4 complies with ASHRAE Class A2 specifications with most configurations, and depending on the hardware configuration, also complies with ASHRAE Class A3 and Class A4 specifications. System performance may be impacted when the operating temperature is outside ASHRAE A2 specification.
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If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.
The water must be filtered with an in-line 50 micron filter (approximately 288 mesh). The water must be treated with anti-biological and anti-corrosion measures. Environment quality must be maintain over the lifetime of the system to receive warranty and support on affecting components. For more information please Lenovo Neptune Direct Water-Cooling Standards. Management options The XClarity portfolio and other system management options described in this section are available to help you manage the servers more conveniently and efficiently.
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Important: To read and configure UEFI and BMC settings, use the latest versions of OneCLI 5.x, BoMC 14.x, and UpdateXpress 5.x. Interface Lenovo XClarity Essentials • OneCLI: CLI application toolset • Bootable Media Creator: CLI application, GUI application • UpdateXpress: GUI application Usage and downloads https://pubs.lenovo.com/lxce-overview/ ThinkSystem SR650a V4 System Configuration Guide...
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Important: Lenovo XClarity Provisioning Manager (LXPM) supported version varies by product. All versions of Lenovo XClarity Provisioning Manager are referred to as Lenovo XClarity Provisioning Manager and LXPM in this document, unless specified otherwise. To see the LXPM version supported by your server, go to https:// pubs.lenovo.com/lxpm-overview/...
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1. Most options can be updated through the Lenovo tools. Some options, such as GPU firmware or Omni- Path firmware require the use of supplier tools. 2. The server UEFI settings for option ROM must be set to Auto or UEFI to update firmware using Lenovo XClarity Administrator, Lenovo XClarity Essentials, or Lenovo XClarity Controller.
This section contains information about each of the components associated with the server. Front view This section contains information about the controls, LEDs, and connectors on the front of the server. The front view of ThinkSystem SR650a V4 varies by model. Refer to the following information for front view identification: •...
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“Mini DisplayPort connector (optional)” on page 19 “Drive activity LED (green) on E3.S drive” on page 19 “Drive status LED (yellow) on E3.S drive” on page 19 “E3.S drive bays (bay 0 to 3)” on page 19 ThinkSystem SR650a V4 System Configuration Guide...
The connector can function as a regular USB 3.2 Gen 1 connector to the host OS; it can be used to attach a USB-compatible device, such as a USB keyboard, USB mouse, or USB storage device. In addition, the connector can function as a USB 2.0 Lenovo XClarity Controller management port. USB 3.2 Gen 1 (5Gbps) connector The connector can be used to attach a USB-compatible device, such as a USB keyboard, USB mouse, or USB storage device.
Left rack latch with USB/MiniDP Pull-out information tab The Lenovo XClarity Controller network access label is attached on the pull-out information tab. The default Lenovo XClarity Controller hostname and the IPv6 Link Local Address (LLA) are provided on the tab.
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Figure 5. Rear view PCIe riser fillers “PCIe riser 2 (Slot 3 to Slot 5)” on page 21 Slot 5 supports hot-swap M.2 drives. “Power supply bay 2” on page 21 “PCIe riser 3 (Slot 6 to Slot 8)” on page 21 Slot 8 supports hot-swap M.2 drives.
The connector can function as a regular USB 3.2 Gen 1 connector to the host OS; it can be used to attach a USB-compatible device, such as a USB keyboard, USB mouse, or USB storage device. When there are no USB connectors at the front, this connector can function as a USB 2.0 Lenovo XClarity Controller management port.
Rear LEDs and buttons Activity LED of M.2 drive 0 Status LED of M.2 drive 0 “M.2 LEDs” on page Activity LED of M.2 drive 1 Status LED of M.2 drive 1 Output and fault status LED of PSU 2 “Power-supply-unit LEDs”...
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Top view with air baffle installed Riser assembly 3 Riser assembly 2 USB I/O board (optional) Air baffle Internal M.2 backplane (optional) RAID flash power module (optional) System fans Intrusion switch Internal CFF adapter (optional) ThinkSystem SR650a V4 System Configuration Guide...
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Top view with Processor Neptune® Core Module The illustration below singles out Processor Neptune® Core Module from other components in the chassis. The parts contained depend on the configuration of the server. Outlet hose Inlet hose Hose holder Liquid detection sensor module Cold plate assembly Riser cage for Processor Neptune®...
For more information about the LEDs that are available on the system board assembly, see “System-board- assembly LEDs” on page System-board-assembly connectors The following illustrations show the internal connectors on the system I/O board (DC-SCM) and processor board. ThinkSystem SR650a V4 System Configuration Guide...
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Figure 9. System-board-assembly connectors OCP 3.0 network card connector 2 Power & PCIe connector 13 OCP expansion connector 2 Power & PCIe connector 12 System I/O board connector Power & PCIe connector 11 Lift handle Power connector 21 3V battery (CR2032) M.2 power connector Power connector 20 OCP 3.0 network card connector 1...
• “Installation Guidelines”, “Handling static sensitive devices”, and “Power off the server ” in User Guide or Hardware Maintenance Guide. 2. Any system-board switch or jumper block that is not shown in the illustrations in this document are reserved. ThinkSystem SR650a V4 System Configuration Guide...
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Figure 10. System-board-assembly switches “Switch 1 (SW1)” on page 29 “Switch 2 (SW2)” on page 29 SW1 switch block The following table describes the functions of the SW1 switch block on the system board assembly. Table 6. SW1 switch block description Default position Description Switch-bit number...
Each drive comes with an activity LED and a status LED. Different colors and speeds indicate different activities or status of the drive. The following illustrations and tables describe the problems that are indicated by the activity LED and the status LED. ThinkSystem SR650a V4 System Configuration Guide...
LEDs on hard disk drives or solid-state drives Figure 11. 2.5-inch drive LEDs Figure 12. E3.S drive LEDs Drive LED Status Description Drive activity LED Solid green The drive is powered but not active. Blinking green The drive is active. Solid yellow The drive has an error.
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The server is disconnected from the network. Note: If the network activity LED is off when an OCP module is installed, check the network ports in the rear of your server to determine which port is disconnected. System error LED ThinkSystem SR650a V4 System Configuration Guide...
Each time you press the system ID button, the state of both the system ID LEDs changes. The LEDs can be changed to on, blinking, or off. You can also use the Lenovo XClarity Controller or a remote management program to change the state of the system ID LEDs to assist in visually locating the server among other servers.
Ethernet port activity LED M.2 LEDs This topic provides troubleshooting information for the M.2 drive assembly. • “LEDs on the M.2 interposer” on page 35 • “LEDs on the rear M.2 backplane” on page 35 ThinkSystem SR650a V4 System Configuration Guide...
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• Scenario 1: If the activity LED remains off, replace the interposer. If replacing interposers does not work, it can be a power or PSoC fault. In this case, collect FFDC file and contact Lenovo Support. • Scenario 2: If both LEDs are on, access the drive information on XCC.
Support. – Check PSoC register in the PSoC folder to further identify if PSoC is working normally: – If not, try to replace the backplane or update PSoC firmware. If they do not work, contact Lenovo Support. – If yes, check if RAID chip information is accessible on FFDC file device list. If yes, replace the backplane or collect FFDC file and contact Lenovo Support;...
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• Yellow: The power supply unit may have failed. Dump the FFDC log from the system and contact Lenovo back-end support team for PSU data log reviewing. Zero-output mode can be disabled via Setup Utility or Lenovo XClarity Controller web interface. If you disable zero-output mode, both power supplies will be in the active state.
“Processor-board LEDs” on page 38 • “System I/O board LEDs” on page 40 Processor-board LEDs System error LED (yellow) System status LED (green) FPGA heartbeat LED (green) DIMM error LEDs (amber) Figure 21. LEDs on the processor board ThinkSystem SR650a V4 System Configuration Guide...
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3. (Trained technicians only) If the problem remains, capture FFDC log, and replace the processor board. 4. If the problem still remains, contact Lenovo Support. FPGA heartbeat LED (green) Description The FPGA heartbeat LED helps you identify the FPGA status.
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Figure 22. LEDs on the system I/O board (DC-SCM) Table 8. LEDs description Scenario Actions fault FPGA heart- heart- beat beat RoT security module fatal Replace the system I/O firmware failure board. Blink Replace the system I/O board. ThinkSystem SR650a V4 System Configuration Guide...
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Table 8. LEDs description (continued) Actions Scenario fault FPGA heart- heart- beat LED beat LED No system power (FPGA If the AC power is on, but the heartbeat LED off) system board assembly does not have power, then: 1. Check the power supply unit (PSU) or power interposer board (PIB) if any.
2. Check and ensure that the system I/O board is installed correctly. (Trained technicians only) Reinstall it if needed. 3. If the problem remains, contact Lenovo Support. External Diagnostics Handset The External Diagnostics Handset is an external device that is connected to the server with a cable, and it allows quick access to system information such as errors, system status, firmware, network, and health information.
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Location of the External Diagnostics Handset Location Callouts The External Diagnostics Handset is connected to the External Diagnostics Handset server with an external cable. Magnetic bottom With this component, the diagnostic handset can be attached to the top or side of the rack with hands spared for service tasks.
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Address, Modify System Name, and Generate/Download FFDC Service Data. The LCD panel displays various system information. Navigate through the options with the scroll keys. Depending on the model, the options and entries on the LCD display might be different. ThinkSystem SR650a V4 System Configuration Guide...
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Full menu list Following is the list of available options. Switch between an option and the subordinate information entries with the select button, and switch among options or information entries with the scroll buttons. Depending on the model, the options and entries on the LCD display might be different. Chapter 2 Server components...
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• Possible sources of the error CPU 1 Status: Configuration Error System VPD Information Sub Menu Example Machine Type: xxxx • Machine type and serial number Serial Num: xxxxxx • Universal Unique ID (UUID) Universal Unique ID: xxxxxxxxxxxxxxxxxxxxxxxxxxxx ThinkSystem SR650a V4 System Configuration Guide...
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System Firmware Sub Menu Example XCC Primary XCC Primary (Active) • Firmware level (status) Build: DVI399T • Build ID Version: 4.07 • Version number Date: 2020-04-07 • Release date XCC Backup XCC Backup (Active) • Firmware level (status) Build: D8BT05I •...
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• Set UEFI Memory Test This will request the BMC to reboot itself. • Request Virtual Reseat Hold √ for 3 seconds • Modify XCC Static IPv4 Address/Net mask/Gateway • Modify System Name • Generate/Download FFDC Service Data ThinkSystem SR650a V4 System Configuration Guide...
2. Click Parts. 3. Enter the serial number to view a listing of parts for your server. It is highly recommended that you check the power summary data for your server using Lenovo Capacity Planner before purchasing any new parts.
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Tier 1 CRU at your request with no service agreement, you will be charged for the installation. • T2: Tier 2 customer replaceable unit (CRU). You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
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Description Type Description Type Top cover Chassis Right rack latch Left rack latch with 2USB and MiniDP 8x2.5-inch AnyBay drive backplane Standard left rack latch 8x2.5-inch SAS/SATA drive backplane External diagnostics handset 2.5-inch drive 2.5-inch drive filler 8x2.5-inch drive cage E3.S 1T cage E3.S drive backplane E3.S drive filler...
The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. • Power cords for a specific country or region are usually available only in that country or region. ThinkSystem SR650a V4 System Configuration Guide...
They might be required to receive warranty service. Identify the server and access the Lenovo XClarity Controller This section contains instruction on how to identify your server and where to find the Lenovo XClarity Controller access information.
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Figure 24. Location of the ID label Lenovo XClarity Controller network access label In addition, the Lenovo XClarity Controller network access label is attached to the pull-out information tab located in the front of the chassis, with MAC address accessible with a pull.
Figure 26. Service information QR code Server setup checklist Use the server setup checklist to ensure that you have performed all tasks that are required to set up your server. The server setup procedure varies depending on the configuration of the server when it was delivered. In some cases, the server is fully configured and you just need to connect the server to the network and an AC power source, and then you can power on the server.
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• You can press the power button. • The server can restart automatically after a power interruption. • The server can respond to remote power-on requests sent to the Lenovo XClarity Controller. Note: You can access the management processor interface to configure the system without powering on the server.
The following methods are available to set the network connection for the Lenovo XClarity Controller if you are not using DHCP: • If a monitor is attached to the server, you can use Lenovo XClarity Provisioning Manager to set the network connection.
Server support To see if your server supports accessing Lenovo XClarity Controller through the USB port, check one of the following: • Refer to Chapter 2 “Server components” on page • If there is a wrench icon on the USB port of your server, you can set the management USB port to connect to Lenovo XClarity Controller.
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Enterprise Server (SLES) operating system distributions. Machine-type-specific firmware-only Update Bundles (Service Packs) are also available. Firmware updating tools See the following table to determine the best Lenovo tool to use for installing and setting up the firmware: Tool Update Drive...
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4. Bare Metal Update (BMU) only. • Lenovo XClarity Provisioning Manager From Lenovo XClarity Provisioning Manager, you can update the Lenovo XClarity Controller firmware, the UEFI firmware, and the Lenovo XClarity Provisioning Manager software. Note: By default, the Lenovo XClarity Provisioning Manager Graphical User Interface is displayed when you start the server and press the key specified in the on-screen instructions.
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• Lenovo XClarity Controller If you need to install a specific update, you can use the Lenovo XClarity Controller interface for a specific server. Notes: – To perform an in-band update through Windows or Linux, the operating system driver must be installed and the Ethernet-over-USB (sometimes called LAN over USB) interface must be enabled.
In addition, you can choose to make the text-based interface the default interface that is displayed when you start LXPM. To do this, go to Lenovo XClarity Provisioning Manager ➙ UEFI Setup ➙ System Settings ➙ <F1>Start Control ➙ Text Setup. To start the server with Graphic User Interface, select Auto or Tool Suite.
• Lenovo XClarity Controller You can configure the management processor for the server through the Lenovo XClarity Controller Web interface, the command-line interface, or Redfish API. For information about configuring the server using Lenovo XClarity Controller, see: “Configuring the Server” section in the XCC documentation compatible with your server at https:// pubs.lenovo.com/lxcc-overview/...
OS logical drives or volumes. An introduction to RAID is available at the following Lenovo Press website: https://lenovopress.lenovo.com/lp0578-lenovo-raid-introduction Detailed information about RAID management tools and resources is available at the following Lenovo Press website: https://lenovopress.lenovo.com/lp0579-lenovo-raid-management-tools-and-resources Intel VROC...
Make sure that you create backups for the following server components: • Management processor You can back up the management processor configuration through the Lenovo XClarity Controller interface. For details about backing up the management processor configuration, see: “Backing up the BMC configuration” section in the XCC documentation compatible with your server at https://pubs.lenovo.com/lxcc-overview/...
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Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...
Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.
Support when certain serviceable events occur in Lenovo XClarity Administrator and the managed endpoints. You can choose to send diagnostic files to Lenovo Support using Call Home or to another service provider using SFTP. You can also manually collect diagnostic files, open a problem record, and send diagnostic files to the Lenovo Support.
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• UEFI Manual – UEFI setting introduction Support websites This section provides driver and firmware downloads and support resources. Support and downloads • Drivers and Software download website for ThinkSystem SR650a V4 – https://datacentersupport.lenovo.com/products/servers/thinksystem/sr650av4/7dgc/downloads/driver-list/ • Lenovo Data Center Forum –...
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• Operating System Installation Instructions – https://pubs.lenovo.com/thinksystem#os-installation • Submit an eTicket (service request) – https://support.lenovo.com/servicerequest • Subscribe to Lenovo Data Center Group product notifications (Stay up to date on firmware updates) – https://datacentersupport.lenovo.com/solutions/ht509500 ThinkSystem SR650a V4 System Configuration Guide...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
(TBW). A device that has exceeded this limit might fail to respond to system-generated commands or might be incapable of being written to. Lenovo is not responsible for replacement of a device that has exceeded its maximum guaranteed number of program/erase cycles, as documented in the Official Published Specifications for the device.
Contacts are available for Taiwan Region import and export information. TCO Certified Selected models/configurations meet the requirements of TCO Certified. Note: TCO Certified is an international third-party sustainability certification for IT products. For details, go to https://www.lenovo.com/us/en/compliance/tco/. Appendix C. Notices...
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