Canon MAXIFY BX110 Series Online Manual
  1. Manuals
  2. Brands
  3. Canon Manuals
  4. Printer
  5. MAXIFY BX110 Series
  6. Online manual
Canon MAXIFY BX110 Series Online Manual

Canon MAXIFY BX110 Series Online Manual

Hide thumbs
1
Table Of Contents
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
Table of Contents

Advertisement

Quick Links

Download this manual
BX110 series TR160 series
Online Manual
English

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the MAXIFY BX110 Series and is the answer not in the manual?

Questions and answers

Related Manuals for Canon MAXIFY BX110 Series

Summary of Contents for Canon MAXIFY BX110 Series

  • Page 1 BX110 series TR160 series Online Manual English...

  • Page 2: Table Of Contents

    Canon Wi-Fi Connection Assistant Screen........
  • Page 3 Performing Maintenance Functions from Your Computer (Windows)....Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)......125 Cleaning the Print Heads.
  • Page 4 Changing Printer Settings from Your Computer (Windows)....... . . Changing the Print Options............148 Managing the Printer Power.
  • Page 5 Canon IJ Status Monitor........
  • Page 6 Canon IJ Status Monitor Description........
  • Page 7 Default Network Settings............332 Connecting with Wireless Direct.
  • Page 8 1200................394 1401.

  • Page 9: Appendix

    Appendix Online Manual Symbols Used in This Document Trademarks Licenses...

  • Page 10: Symbols Used In This Document

    Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment.

  • Page 11: Trademarks

    Trademarks • Microsoft, Excel, Internet Explorer, Microsoft Edge, Microsoft Store, OneDrive, PowerPoint, Windows and Windows Vista are trademarks of the Microsoft group of companies. • Mac, Mac OS, macOS, OS X, AirPort, App Store, AirPrint, the AirPrint logo, Safari, Bonjour, iPad, iPad Air, iPad mini, iPadOS, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S.

  • Page 12: Licenses

    Licenses Copyright (c) 2003-2015 Apple Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 13 "Object" form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types. "Work" shall mean the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below).
  • Page 14 3. You must retain, in the Source form of any Derivative Works that You distribute, all copyright, patent, trademark, and attribution notices from the Source form of the Work, excluding those notices that do not pertain to any part of the Derivative Works; and 4.
  • Page 15 such warranty or additional liability. END OF TERMS AND CONDITIONS ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that both...
  • Page 16 ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 17 SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 5: Sparta, Inc copyright notice (BSD) ----- Copyright (c) 2003-2012, Sparta, Inc All rights reserved.
  • Page 18 ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 19 OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;...
  • Page 20 The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
  • Page 21 ---- Part 12: Arista Networks copyright notice (BSD) ---- Copyright (c) 2013, Arista Networks, Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 22 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of VMware, Inc. nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 23 PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 24 Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software. THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
  • Page 25 David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
  • Page 26 This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original archive. If you are unsure whether or not a particular file is covered by this license, you must contact us to verify this.
  • Page 27 ----------- There are two mailing lists related to FreeType: o freetype@nongnu.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation.
  • Page 28 - Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. - Neither the name of ARM nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 29 ALTERNATIVELY, provided that this notice is retained in full, this product may be distributed under the terms of the GNU General Public License (GPL), in which case the provisions of the GPL apply INSTEAD OF those given above. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
  • Page 30 PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE...
  • Page 31 The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
  • Page 32 THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
  • Page 33 THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
  • Page 34 ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 35 Disclaimer: IMPORTANT: This Apple software is supplied to you, by Apple Inc. ("Apple"), in your capacity as a current, and in good standing, Licensee in the MFi Licensing Program. Use of this Apple software is governed by and subject to the terms and conditions of your MFi License, including, but not limited to, the restrictions specified in the provision entitled "Public Software", and is further subject to your agreement to the following additional terms, and your agreement that the use, installation, modification or redistribution of this Apple software...
  • Page 36 ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Copyright (C) 2009 Apple Inc. All Rights Reserved. Copyright (c) 2012-2013 Apple Inc. All rights reserved. Copyright (C) 2013 Apple Inc. All Rights Reserved. The following applies only to products supporting the cloud service (formerly known as PIXUS Cloud Link, PIXMA Cloud Link, or MAXIFY Cloud Link).
  • Page 37 -----------------Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

  • Page 38: Main Components And Their Use

    Main Components and Their Use Main Components Power Supply Loading Paper...

  • Page 39: Main Components

    Main Components Front View Rear View Inside View Operation Panel...

  • Page 40: Front View

    Front View A: Print Head Cover Open to replace an ink tank or to remove jammed paper inside the printer. B: Operation Panel Use to change the settings of the printer or to operate it. Operation Panel C: Paper Guide Align with the left side of the paper stack.
  • Page 41 I: USB Port Plug in the USB cable to connect the printer with a computer. J: Paper Output Slot Cover Printed paper is ejected. K: Paper Thickness Lever Switches the clearance between the print head and the loaded paper to match the media type. Set to the left when printing on envelopes.

  • Page 42: Rear View

    Rear View A: Battery Connector Cover Covers the battery connector. When the battery is unplugged from the connector, use this cover to protect the battery connector. B: Battery Connector Connects the battery. For how to connect and use the battery, refer to Using the Battery.

  • Page 43: Inside View

    Inside View A: Ink lamps Lights or flashes to indicate the ink tank status. Lights: The ink tank is correctly installed. Flashing slowly (at around 3-second intervals): The ink is running low. Prepare a new ink tank. Flashing fast (at around 1-second intervals): Ink has run out. Off: The ink tank is not installed properly or the function for detecting the remaining ink level is disabled.
  • Page 44 Note • For details on replacing an ink tank, see • Replacing Ink Tanks.

  • Page 45: Operation Panel

    Operation Panel A: LCD (Liquid Crystal Display) Displays messages, menu items, and the operational status. LCD and Operation Panel Entering Numbers, Letters, and Symbols , and buttons Used to select a setting item. C: Back button Returns the LCD to the previous screen. D: ON button Turns the power on or off.

  • Page 46: Lcd And Operation Panel

    LCD and Operation Panel The HOME screen appears when the printer is turned on. A: Network Icons depicting the Wi-Fi setting and the network status indicate by the icon in the standby screen. If the icon appears on the LCD, it indicates that Wi-Fi is enabled and the printer is connected to the wireless router.

  • Page 47: Selecting A Menu Or Setting Item

    The battery charging remaining is 50% to 70%. The battery charging remaining is 25% to 45%. The battery charging remaining is 20% or below. Note • • This appears when the battery is charged by AC adapter. • • This appears when the battery charging remaining is 20% or below. •...
  • Page 48 The menu screen appears. Note • For details on how to change settings, refer to • Changing Settings from Operation Panel.

  • Page 49: Entering Numbers, Letters, And Symbols

    Entering Numbers, Letters, and Symbols You can enter text when a keyboard is shown on the printer. Follow the procedure below. 1. Use the buttons (A) to select the character you want to enter, and then press Switches between "lower case letters" and "numbers and symbols." Switches between upper and lower case letters while letters of the alphabet appear.
  • Page 50 Inserts a space. Deletes the character at the cursor. Select (B) of the screen using the button, and then move the cursor to the target character using the button. 2. Repeat 1 until text entry is complete. Note • To insert characters, select (B) of the screen using the button, move the cursor to the character on the right of the target position using the button, and then enter characters.

  • Page 51: Power Supply

    Power Supply Turning the Printer On and Off Using the Battery Checking Battery Status on the LCD...

  • Page 52: Turning The Printer On And Off

    Turning the Printer On and Off Checking that Power Is On Turning on the printer Turning off the printer Checking that Power Is On The ON lamp is lit when the printer is turned on. Even if the LCD is off, if the ON lamp is lit, the printer is on. Note •...
  • Page 53 2. Press the ON button until the ON lamp is lit to turn on the printer. Checking that Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...

  • Page 54: Turning Off The Printer

    • If you use the battery, make sure that it is charged. For details on how to check it, refer to Using • the Battery. Turning off the printer 1. Press the ON button for more than one second to turn off the printer. 2.
  • Page 55 Note • It may take up to 40 seconds until the power is turned off. •...

  • Page 56: Checking Battery Status On The Lcd

    Checking Battery Status on the LCD Check that printer is turned on. 2. Select (Hint) on HOME screen. LCD and Operation Panel The menu screen of tips appears. 3. Select Battery information. A: Depending on the battery status, the following icons appear. This appears when the battery is charged by AC adapter.

  • Page 57: Loading Paper

    Loading Paper Loading Photo Paper / Plain Paper Loading Envelopes...

  • Page 58: Loading Photo Paper / Plain Paper

    Loading Photo Paper / Plain Paper You can load plain paper or photo paper. 1. Prepare paper. Align the edges of paper. If paper is curled, flatten it. Note • Align the edges of paper neatly before loading. Loading paper without aligning the edges may •...
  • Page 59 4. Slide the paper guide (C) to the left, and load the paper against the far right (D) of the rear tray WITH THE PRINT SIDE FACING YOU. 5. Slide the paper guide to align it with the paper stack. Do not slide the paper guide too hard against the paper.
  • Page 60 Note • Keep the paper stack height below the tab (G) of the paper guide. • 6. Set the paper thickness lever (H) to the right. Note • If the corners or edges of the paper are smudged, try to print with the paper thickness lever set to •...
  • Page 61 Note • There are various types of paper, such as paper with a special surface coating for printing photos at • optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality.

  • Page 62: Loading Envelopes

    Loading Envelopes The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction. •...
  • Page 63 4. Slide the paper guide (C) to the left, and load the envelopes against the far right (D) of the rear tray WITH THE PRINT SIDE FACING YOU. Up to 10 envelopes can be loaded at once. Fold flap of the envelope and load the envelope in portrait orientation with the address side facing up.
  • Page 64 5. Slide the paper guide to align it with the envelopes. Do not slide the paper guide too hard against the envelopes. The envelopes may not be fed properly. Note • Keep the envelope stack height below the tab (E) of the paper guide. •...
  • Page 65 Note • Reset the paper thickness lever to the right when you finish printing. • After closing the feed slot cover, the paper setting confirmation screen for the rear tray appears on the LCD. 7. If page size and media type shown on LCD match size and type of envelopes loaded in rear tray, select OK.

  • Page 66: Replacing Ink Tanks

    Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the LCD...

  • Page 67: Replacing Ink Tanks

    Replacing Ink Tanks When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. In this state, the printer cannot print. Take appropriate action according to the message. When Error Occurred Note •...
  • Page 68 Important • Do not touch other parts besides the ink tanks. • Note • Do not touch the print head lock lever (B). • If you pull up the print head lock lever, lock it again. Inside View • Do not remove both ink tanks at the same time. Be sure to replace ink tanks one by one when •...
  • Page 69 Important • Do not touch the electrical contacts (D) on the ink tank. Doing so can cause the printer to • malfunction or become unable to print. • Shaking ink tanks may cause ink to spill out and stain clothing or the surrounding area. Handle •...
  • Page 70 • Install both ink tanks to print. The printer cannot be used unless both ink tanks are installed. • • If the front (innermost) part of the ink tank (F) is sticking up, push down on the Canon logo on •...
  • Page 71 7. Close the print head cover. Note • If the error message appears on the LCD after the print head cover is closed, take appropriate • action. When Error Occurred • When you start printing after replacing the ink tank, the printer starts cleaning the print head •...
  • Page 72 • Use a new ink tank for replacement. Installing a used ink tank may cause the nozzles to clog. • Furthermore, with such an ink tank, the printer will not be able to inform you when to replace the ink tank properly.

  • Page 73: Checking Ink Status On The Lcd

    Checking Ink Status on the LCD The status of used ink appears on the HOME screen. A symbol appears in the area A if there is any information about the remaining ink level. The ink is running low. Prepare a new ink tank. Ink has run out.
  • Page 74 You can check the ink model number.

  • Page 75: Restrictions

    Restrictions When connecting another device while a device (such as a computer) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. However, you can use a Wi-Fi connection and Wireless Direct at the same time.
  • Page 76 To prevent automatic connection to the printer in Wireless Direct mode, change the connection mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the device. For details on changing the settings of your device, see the manual supplied with the device or contact its manufacturer.

  • Page 77: Detect Same Printer Name

    Detect Same Printer Name When the printer is detected during setup, plural printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: •...

  • Page 78: Switching Printer's Connection To Network Or Devices

    Switching Printer's Connection to Network or Devices Check the following items when connecting a newly added computer to the LAN environment to the printer, changing the connection method from USB to LAN, or changing the wireless LAN (Wi-Fi) connection method. 1.

  • Page 79: Reconfiguration Method Of Wi-Fi Connection

    3. Reconfiguration Method of Wi-Fi Connection • If you want to switch to Wireless Direct when using the printer with Wi-Fi connection: • Wireless Direct connection is available. Wireless Direct and Wi-Fi connection can be used together. Connecting with Wireless Direct •...

  • Page 80: Network Connection Tips (Windows/Macos)

    Network Connection Tips (Windows/macOS) Detect Same Printer Name Switching Printer's Connection to Network or Devices...

  • Page 81: Wi-Fi Connection Assistant (Windows)

    Wi-Fi Connection Assistant (Windows) Wi-Fi Connection Assistant Starting Up Wi-Fi Connection Assistant Diagnosing and Repairing Network Settings Performing/Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function List of Models Which Does Not Support IPv6 Configuration via USB Connection Important •...

  • Page 82: Wi-Fi Connection Assistant

    Wi-Fi Connection Assistant Wi-Fi Connection Assistant allows you to diagnose or repair the network status, and to perform printer settings on network. Use Wi-Fi Connection Assistant for: • Searching printers on network and performing initial network setup for detected printers •...

  • Page 83: Starting Up Wi-Fi Connection Assistant

    Connection Assistant. Note • In Windows 10, select Start > (All apps > ) > Canon Utilities > Wi-Fi Connection Assistant. • In Windows 7, click Start and select All Programs, Canon Utilities, Wi-Fi Connection Assistant, and then Wi-Fi Connection Assistant.

  • Page 84: Diagnosing And Repairing Network Settings

    Diagnosing and Repairing Network Settings Wi-Fi Connection Assistant diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. •...

  • Page 85: Performing/Changing Network Settings

    Performing/Changing Network Settings Canon Wi-Fi Connection Assistant Screen Performing Network Settings...

  • Page 86: Canon Wi-Fi Connection Assistant Screen

    Items on Canon Wi-Fi Connection Assistant Screen Menus on Canon Wi-Fi Connection Assistant Screen Items on Canon Wi-Fi Connection Assistant Screen Toolbar Items on Canon Wi-Fi Connection Assistant Screen The screen below appears when you start up Wi-Fi Connection Assistant and select Printer Network Setup.
  • Page 87 Appears after performing network setup and clicking Set to close the window. • Requires Setup • Indicates the printer is required to perform Wi-Fi setup. Performing/Changing Wi-Fi Settings • Not Set • Indicates the printer cannot be used on network, or IPv6 is disabled. Specify an IP address or enable IPv6 on Network Settings..
  • Page 88 Selecting a printer from the printer list displays its current status and what to do next. Menus on Canon Wi-Fi Connection Assistant Screen This section describes menus on Canon Wi-Fi Connection Assistant screen. A: Printer Settings menu Printer Settings Menu...
  • Page 89 D: Help menu Help Menu Items on Canon Wi-Fi Connection Assistant Screen Toolbar This section describes items on Canon Wi-Fi Connection Assistant Screen toolbar. A: Perform wired or Wi-Fi setup. Note • This item has the same function as Network Settings... in the Printer Settings menu.

  • Page 90: Performing Network Settings

    Performing Network Settings Performing/Changing Wired LAN Connection (Ethernet Cable) Settings （Supported models only） Performing/Changing Wi-Fi Settings Assigning Printer Information Important • Some functions may not be available depending on your model and software version.

  • Page 91: Performing/Changing Wired Lan Connection (Ethernet Cable) Settings（Supported Models Only

    Performing/Changing Wired LAN Connection (Ethernet Cable) Settings（Supported models only） Follow the procedure below to perform/change wired LAN settings. Important • These settings are not available if your printer does not have a wired LAN connection. Note • For some models, you can perform network setup for a USB connected printer using Wi-Fi Connection Assistant.
  • Page 92 6. Enter password and click OK. The Network Settings screen appears. 7. Perform/change settings. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4 settings • A: Use IPv4 address Always selected. (displayed in a gray out state) B: Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server.
  • Page 93 A: Use IPv6 address Select when you use the printer with IPv6 environment. B: Use Stateless Address: Select when you use an IP address assigned automatically. Use a router compatible with IPv6. Note • This setting item is not available depending on the printer you are using. C: Use Manual Address: Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address.

  • Page 94: Performing/Changing Wi-Fi Settings

    Performing/Changing Wi-Fi Settings Follow the procedure below to perform/change Wi-Fi settings. Important • Enable Easy wireless connect (Cableless setup) before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online manual and see the page shown.
  • Page 95 Select Wi-Fi and click OK. 6. Enter password and click OK. The Network Settings screen appears. 7. Perform/change settings. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4/IPv6 settings • A: Network Type: Select the Wi-Fi mode.
  • Page 96 The network name (SSID) for Wireless Direct appears while in Wireless Direct. C: Search... The Detected Wireless Routers screen is displayed to select a wireless router to connect to. For a wireless router already connected to the computer, Available is displayed on Communication Status.
  • Page 97 Enter the IP address, subnet mask, and default gateway. • IPv6 settings • Note • If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending • on the printer you are using. For details, see List of Models Which Does Not Support IPv6 Configuration via USB Connection.
  • Page 98 D: Use DHCPv6: Select when you obtain an IP address using DHCPv6. Note • This setting item is not available depending on the printer you are using. 8. Click Set.

  • Page 99: Assigning Printer Information

    Assigning Printer Information Follow the procedure below to assign/change printer location name or device name. The names appear on Device Name: and Location: on the Canon Wi-Fi Connection Assistant screen. Note • If USB is selected from the pulldown menu on the toolbar, this setting item is not available.

  • Page 100: List Of Models Which Does Not Support Diagnosis And Repair Function

    List of Models Which Does Not Support Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of Wi-Fi Connection Assistant. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series •...

  • Page 101: List Of Models Which Does Not Support Ipv6 Configuration Via Usb Connection

    List of Models Which Does Not Support IPv6 Configuration via USB Connection For the following models, you can perform settings only for IPv4 using Wi-Fi Connection Assistant. (You cannot perform settings for IPv6.) • iB4100 series • MG3000 series • E470 series •...
  • Page 102 • TR9530 series • TS3300 series • E3300 series...

  • Page 103: Wi-Fi Connection Assistant (Macos)

    Wi-Fi Connection Assistant (macOS) Wi-Fi Connection Assistant Starting Up Wi-Fi Connection Assistant Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function Important • Some functions may not be available depending on your model and software version.

  • Page 104: Wi-Fi Connection Assistant

    Wi-Fi Connection Assistant If anything is wrong with connection, Wi-Fi Connection Assistant diagnoses the settings of the printer and those of computer on which it is installed. In addition, Wi-Fi Connection Assistant restores the status of the printer and computer. Important •...

  • Page 105: Starting Up Wi-Fi Connection Assistant

    Starting Up Wi-Fi Connection Assistant Start up Launchpad, select Canon Utilities, and then select Wi-Fi Connection Assistant. When you start up Wi-Fi Connection Assistant, the screen below appears. Enter the password specified for your computer and select Install Helper. Wi-Fi Connection Assistant starts diagnosis and repair of network.

  • Page 106: Diagnosing And Repairing Network Settings

    Diagnosing and Repairing Network Settings Wi-Fi Connection Assistant diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. •...

  • Page 107: List Of Models Which Does Not Support Diagnosis And Repair Function

    List of Models Which Does Not Support Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of Wi-Fi Connection Assistant. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series •...

  • Page 108: Performing Maintenance Functions From The Printer

    Performing Maintenance Functions from the Printer Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head Aligning the Print Head Manually...

  • Page 109: Maintenance Procedure

    Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink •...
  • Page 110 • the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, the print head may be damaged. Contact your nearest Canon service center to request a repair. When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Align the print head.

  • Page 111: Printing The Nozzle Check Pattern

    Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. •...

  • Page 112: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern C or horizontal white streaks in the pattern D. A: No missing lines/No horizontal white streaks B: Lines are missing/Horizontal white streaks are present 2.
  • Page 113 If the pattern D or any color in the pattern C is not printed: (Example: Magenta pattern is not printed) The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen. The printer starts cleaning the print head. Cleaning the Print Head...

  • Page 114: Cleaning The Print Head

    Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper Check that printer is turned on.
  • Page 115 Note • If the problem is not resolved after cleaning the print head twice, • clean the print head deeply.

  • Page 116: Deep Print Head Cleaning

    Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
  • Page 117 If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, the print head may be damaged. Contact your nearest Canon service center to request a repair.

  • Page 118: Aligning The Print Head

    Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. •...
  • Page 119 The print head alignment sheet is printed, and the print head is aligned automatically. Note • If automatic print head alignment fails, an error message appears on the LCD. • When Error Occurred 8. When completion message appears, select OK. Note •...

  • Page 120: Aligning The Print Head Manually

    Aligning the Print Head Manually Try aligning the print head manually after automatic print head alignment if printing results are not as expected, as when printed ruled lines are misaligned. What you will need: three sheets of A4 or Letter-sized plain paper Check that printer is turned on.
  • Page 121 10. Examine first patterns. In column A, find pattern in which streaks are least noticeable, select the number of that pattern, and then press the OK button. Note • If all patterns look different, choose the pattern in which vertical streaks are least noticeable. •...
  • Page 122 The second set of patterns is printed. 13. Examine second patterns. In column O, find pattern in which streaks are least noticeable, select the number of that pattern, and then press the OK button. Note • If all patterns look different, choose the pattern in which horizontal stripes are least noticeable. •...
  • Page 123 Note • If all patterns look different, choose the pattern in which horizontal streaks are least noticeable. • Subtle horizontal streaks Noticeable horizontal streaks 17. Repeat these steps until you have finished entering all pattern numbers for columns X. 18. When completion message appears, select OK.

  • Page 124: Performing Maintenance Functions From Your Computer (Windows)

    Performing Maintenance Functions from Your Computer (Windows) Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) Cleaning the Print Heads Adjusting Print Head Position Automatically Adjusting Print Head Position Manually...

  • Page 125: Opening The Maintenance Tool (Canon Ij Printer Assistant Tool)

    Canon IJ Printer Assistant Tool can be started in the following ways. • Click Maintenance and Preferences icon in the Maintenance tab of the printer driver. • From Windows Start menu, click (All apps, Apps, or All Programs ->) Canon Utilities -> IJ Printer Assistant Tool.
  • Page 126 Cleaning Inside the Printer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...

  • Page 127: Cleaning The Print Heads

    Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink. Cleaning 1. Open Canon IJ Printer Assistant Tool 2. Click Cleaning When the Print Head Cleaning dialog box opens, select the ink group for which Cleaning is to be performed.
  • Page 128 2. Click Deep Cleaning When the Deep Cleaning dialog box opens, select the ink group for which Deep Cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing Deep Cleaning. 3. Perform Deep Cleaning Check that the printer is on and then click Start.

  • Page 129: Adjusting Print Head Position Automatically

    • A pattern will be printed for head alignment. Do not open the print head cover while printing is in progress. Print Head Alignment 1. Open Canon IJ Printer Assistant Tool 2. Click Print Head Alignment The Print Head Alignment dialog box appears. 3. Set the paper thickness lever to the right, and load paper in printer Load one sheet of A4 size or Letter size plain paper into the rear tray.

  • Page 130: Adjusting Print Head Position Manually

    • Printing is required for adjusting the position of the print head. Do not open the print head cover while printing is in progress; otherwise, printing will stop. Print Head Alignment 1. Open Canon IJ Printer Assistant Tool 2. Check that the printer power is on, and then click Other Settings The Other Settings dialog box opens. Note •...
  • Page 131 8. Check printed pattern In each entry field, enter the number of the pattern with the least prominent streaks from among the printed patterns. You can also enter numbers into the entry fields automatically by clicking relevant pattern in the preview.
  • Page 132 After completing the entries, click OK. Note • If the patterns are not uniform, select the pattern with the least prominent horizontal stripes. (A) Less prominent horizontal stripes (B) More prominent horizontal stripes 11. Check message content, and click OK The print head adjustment patterns on the third sheet are printed.
  • Page 133 After completing the entries, click OK. Note • If the patterns are not uniform, select the pattern with the least prominent horizontal streaks. (A) Less prominent horizontal streaks (B) More prominent horizontal streaks 13. Complete head position adjustment Click OK. The adjustment of the head position is complete.

  • Page 134: Performing Maintenance Functions From Your Computer (Macos)

    Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Adjusting Print Head Position Checking Ink Status from Your Computer...

  • Page 135: Opening Remote Ui For Maintenance

    Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI. The following is the procedure to open a Remote UI. 1. Open System Settings, and select Printers & Scanners 2. Select your model from the printer list, and click Options & Supplies... 3.

  • Page 136: Cleaning The Print Heads

    Cleaning the Print Heads The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles. Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink.
  • Page 137 2. Click Deep Cleaning Before performing Deep Cleaning, check the following items: Check whether the printer is on and open the printer's cover. Check the following items for each ink. Then, if necessary, perform Deep Cleaning. • Is there ink remaining? •...

  • Page 138: Adjusting Print Head Position

    Adjusting Print Head Position Any error in the print head installation position can cause color and line shifts. Adjusting the print head position improves print results. Print Head Alignment - Auto 1. Select Utilities from Remote UI 2. Click Print Head Alignment - Auto A message appears.

  • Page 139: Checking Ink Status From Your Computer

    Checking Ink Status from Your Computer You can check the detailed information such as the remaining ink level and the ink tank types of your model. If you select Printer status from Remote UI, the ink status appears as an illustration. Estimated ink levels You can check the types and levels of ink.

  • Page 140: Cleaning

    Cleaning Cleaning Exterior Surfaces Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning)

  • Page 141: Cleaning Paper Feed Rollers

    Cleaning Paper Feed Rollers If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
  • Page 142 After cleaning the paper feed roller with a cotton swab, turn on the power, then clean the paper feed roller again. If the problem is not resolved after cleaning the paper feed roller, contact your nearest Canon service center to request a repair.

  • Page 143: Cleaning Inside The Printer (Bottom Plate Cleaning)

    Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: two sheets of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
  • Page 144 10. Set the paper thickness lever (A) to the right. 11. Press OK button. The paper cleans the inside of the printer and only the paper folded in step 9 is ejected. Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again.
  • Page 145 Important • Be sure to turn off the power and unplug the power cord before cleaning the printer. •...

  • Page 146: Changing Settings

    Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (macOS) Changing Settings from Operation Panel...

  • Page 147: Changing Printer Settings From Your Computer (Windows)

    Changing Printer Settings from Your Computer (Windows) Changing the Print Options Managing the Printer Power Changing the Printer Operation Mode...

  • Page 148: Changing The Print Options

    Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. 1.

  • Page 149: Managing The Printer Power

    Managing the Printer Power This function allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the Canon IJ Printer Assistant Tool.
  • Page 150 Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable,...

  • Page 151: Changing The Printer Operation Mode

    Other Settings in Canon IJ Printer Assistant Tool For functions related to print settings, go to Custom Settings in the Maintenance Tab. For other settings, go to Other Settings in Canon IJ Printer Assistant Tool. Custom Settings in the Maintenance Tab 1.
  • Page 152 4. Apply the settings Click OK and when the confirmation message appears, click OK. The printer operates with the modified settings hereafter.

  • Page 153: Changing Printer Settings From Your Computer (Macos)

    Changing Printer Settings from Your Computer (macOS) Managing the Printer Power Changing the Printer Operation Mode...

  • Page 154: Managing The Printer Power

    Managing the Printer Power Printer power supply is operated from Remote UI. Energy saving settings Energy saving settings allow you to set Auto power off and Auto power on. Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or the printer remains inactive for a certain period.
  • Page 155 • The displayed items vary depending on your region. 4. Apply the settings Click OK. The printer will operate with the changed settings hereafter.

  • Page 156: Changing The Printer Operation Mode

    Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. 1. Check whether the printer is on and select Printer settings from Remote UI 2. If necessary, complete the following settings: Custom settings - Detect paper setting mismatch If the check box is deselected, at the time of printing from PC, you can continue to print without the message display even if the paper settings set in the print dialog differs from the paper information registered to the printer.

  • Page 157: Changing Settings From Operation Panel

    Changing Settings from Operation Panel Paper Settings Changing Settings from Operation Panel Setting Items on Operation Panel Print settings LAN settings Other device settings Language selection Firmware update Reset setting Feed settings Web service setup ECO settings Quiet setting System information...

  • Page 158: Paper Settings

    Paper Settings By registering the paper size and the media type loaded on the rear tray, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings.
  • Page 159 When the paper settings for printing are different from the paper information registered to the printer: • Paper settings for printing: A5 • • Paper information registered to the printer: A4 • When you start printing, a message will appear. Check the message and select Next.
  • Page 160 The paper information registration screen is displayed after replacing the paper. Register the paper information according to the paper that you loaded. Note • If you do not know what paper information to register to the printer, press the Back button when •...

  • Page 161: Changing Settings From Operation Panel

    Changing Settings from Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Amount of extension as an example. Check that printer is turned on. 2. Select (Setup) on HOME screen. LCD and Operation Panel 3.
  • Page 162 For more on setting items on the operation panel: Setting Items on Operation Panel...

  • Page 163: Setting Items On Operation Panel

    Setting Items on Operation Panel Items for Printer Other device settings Language selection Web service setup ECO settings Quiet setting Items for Paper/Printing Print settings Feed settings Items for Maintenance/Management LAN settings Firmware update Reset setting System information...

  • Page 164: Print Settings

    Print settings Select this setting item from Device settings in the menu screen which appears when you select (Setup) on the HOME screen. • Amount of extension • Selects the amount of image that extends off the paper when printing in borderless (full). When performing Borderless Printing, slight cropping may occur at the edges since the printed image is enlarged to fill the whole page.
  • Page 165 Note • As print results, if you are conscious of unevenness or textures of granularity, select Text and photos.

  • Page 166: Lan Settings

    LAN settings Select this setting item from Device settings in the menu screen which appears when you select (Setup) on the HOME screen. Wi-Fi Wireless Direct Wi-Fi By selecting Wi-Fi from LAN settings, the following settings are available. To print the LAN settings, select Print details in the LAN settings and select Yes. Printing Network Settings Important •...

  • Page 167: Wireless Direct

    Network name (SSID) XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX (up to 32 characters) Frequency 2.4 GHz/5 GHz Wi-Fi security WPA-PSK(AES)/WPA2-PSK(AES)/WPA3-SAE(AES) Signal strength (%) IPv4 address XXX. XXX. XXX. XXX (12 characters) IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters) IPv4 default gateway XXX. XXX. XXX. XXX (12 characters) IPv6 link-local address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters)
  • Page 168 Password XXXXXXXXXX (10 characters) Frequency 2.4 GHz/5 GHz Wi-Fi security WPA2-PSK(AES) No. of devices connected now XX/XX IPv4 address XXX. XXX. XXX. XXX (12 characters) IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters) IPv4 default gateway XXX. XXX. XXX. XXX (12 characters) IPv6 link-local address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters)
  • Page 169 Advanced • Set printer name • Specifies the printer name. You can use up to 15 characters for the name. Note • You cannot use the same printer name as that already used for other LAN connected devices. • • You cannot use a hyphen for the initial or last character of the printer name. •...
  • Page 170 Enables/disables LLMNR (Link-Local Multicast Name Resolution). Selecting Enable allows the printer to detect printer's IP address from the printer name without a DNS server. • IPP settings • Selecting Enable allows you to print via the network with the IPP protocol. •...

  • Page 171: Other Device Settings

    • Quiet setting • Quiet setting • Wi-Fi pairing settings • In order to connect Canon PRINT, multiple configurations will be performed. ◦ Enable/disable pairing ◦ Set the printer's Wi-Fi pairing function to enable or disable. ◦ Allow/block additional pairing ◦...

  • Page 172: Language Selection

    Language selection Select this setting item from Device settings in the menu screen which appears when you select (Setup) on the HOME screen. Changes the language for the messages and menus on the LCD. Japanese / English / German / French / Italian / Spanish / Portuguese / Dutch / Danish / Norwegian / Swedish / Finnish / Russian / Ukrainian / Polish / Czech / Slovene / Hungarian / Slovak / Croatian / Romanian / Bulgarian / Turkish / Greek / Estonian / Latvian / Lithuanian / Simplified Chinese / Korean / Traditional Chinese / Thai / Indonesian / Vietnamese...

  • Page 173: Firmware Update

    Firmware update Select this setting item from Device settings in the menu screen which appears when you select (Setup) on the HOME screen. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server.

  • Page 174: Reset Settings

    Reset settings Select this setting item from Device settings in the menu screen which appears when you select (Setup) on the HOME screen. You can set the settings back to the default. • Web service setup only • Sets the Web service settings back to the default. •...

  • Page 175: Feed Settings

    Feed settings Select this setting item from Feed settings in the menu screen which appears when you select (Setup) on the HOME screen. By registering the paper size and the media type loaded on the rear tray, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings.

  • Page 176: Web Service Setup

    Registers/Deletes the printer to/from Canon Cloud Printing Center. ◦ Check Web service setup ◦ Make sure whether the printer is registered to Canon Cloud Printing Center. • Issue registration code • In order to link the web service and printer, obtain the registration code from the service origin.

  • Page 177: Eco Settings

    ECO settings This setting allows you to turn on/off the printer automatically to save electricity. Using Power Saving Function Follow the procedure below to use power saving function. Check that printer is turned on. 2. Select (Setup) on HOME screen. LCD and Operation Panel 3.

  • Page 178: Quiet Setting

    Quiet setting Enables this function on the printer if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. Check that printer is turned on. 2. Select (Setup) on HOME screen. LCD and Operation Panel 3.

  • Page 179: System Information

    System information To display this screen, select System information displayed after selecting (Hint) on the HOME screen. • Current version • Displays the current firmware version. • Printer name • Displays the printer name currently specified. • Serial number • Displays the printer serial number.

  • Page 180: Basic Information

    Basic Information Safety Safety Precautions Regulatory Information WEEE Handling Precautions Canceling Print Jobs Legal Restrictions on Printing Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Carrying the Printer Traveling Abroad with the Printer Ink Tips Accessories Specifications...

  • Page 181: Safety

    Safety Safety Precautions Regulatory Information WEEE...

  • Page 182: Safety Precautions

    Do not place product close to the flammable solvents such as alcohol or thinner. Do not open or modify the printer. Use the AC adapter (CANON, K30359) that came with the printer. Do not use it for other products. Use only the power cord/cables that came with your printer. Do not use these cables with other devices.
  • Page 183 Keep ink out of reach of children. If ink is accidentally licked or swallowed, rinse out your mouth and drink one or two glasses of water. If irritation or discomfort occurs, obtain medical advice immediately. In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with skin, wash with soap and water immediately.

  • Page 184: Regulatory Information

    FCC radio frequency (RF) Exposure Guidelines as this equipment has very low levels of RF energy. But it is desirable that it should be installed and operated keeping the radiator at least 20cm or more away from person's body. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...

  • Page 185: Weee

    EEE. Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon- europe.com/sustainability/approach/.
  • Page 186 Nutzung natürlicher Ressourcen bei. Um weitere Informationen über die Wiederverwertung dieses Produkts zu erhalten, wenden Sie sich an Ihre Stadtverwaltung, den öffentlich-rechtlichen Entsorgungsträger, eine autorisierte Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihr örtliches Entsorgungsunternehmen oder besuchen Sie www.canon-europe.com/weee, oder www.canon-europe.com/battery. Zusatzinformationen für Deutschland: Dieses Produkt kann durch Rückgabe an den Händler unter den in der Verordnung des Elektro- und...
  • Page 187 Voor verdere informatie over recycling van dit product kunt u contact opnemen met uw plaatselijke gemeente, afvaldienst, officiële dienst voor klein chemisch afval of afvalstortplaats, of kunt u terecht op www.canon- europe.com/weee, of www.canon-europe.com/battery.
  • Page 188 Si desea más información sobre el reciclado de este producto, póngase en contacto con su municipio, el servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/ weee, o www.canon-europe.com/battery.
  • Page 189 Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein) Questi simboli indicano che il prodotto non può essere smaltito con i rifiuti domestici, ai sensi della Direttiva RAEE (2012/19/UE), della Direttiva sulle Batterie (2006/66/CE) e/o delle leggi nazionali che attuano tali Direttive.
  • Page 190 Når du foretager korrekt bortskaffelse af produktet, bidrager du til effektiv brug af naturressourcerne. Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt.
  • Page 191 Sähkö- ja elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Tuotteen asianmukainen hävittäminen säästää myös luonnonvaroja. Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canon- europe.com/weee, tai www.canon-europe.com/battery.
  • Page 192 Om du vill ha mer information om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canon- europe.com/battery.
  • Page 193 Państwa współpraca w zakresie właściwej utylizacji tego produktu przyczyni się do efektywnego wykorzystania zasobów naturalnych. W celu uzyskania informacji o sposobie recyklingu tego produktu prosimy o kontakt z właściwym urzędem miejskim lub zakładem gospodarki komunalnej bądź zapraszamy na stronę www.canon-europe.com/weee, lub www.canon-europe.com/battery.
  • Page 194 Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete ning patarei- ja akujäätmete tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti- leheküljelt www.canon-europe.com/weee või www.canon-europe.com/battery.
  • Page 195 įranga. Bendradarbiaudami ir teisingai utilizuodami šiuos gaminius, jūs padėsite efektyviai naudoti gamtinius išteklius. Daugiau informacijos apie gaminio perdirbimą jums gali suteikti vietinis biuras, atliekų tvarkymo bendrovė, sertifikuoti organai ar buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canon- europe.com/weee, arba www.canon-europe.com/battery.
  • Page 196 Za več informacij o ponovni uporabi tega izdelka se obrnite na lokalen mestni urad, pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canon- europe.com/battery.
  • Page 197 Vaša suradnja u pravilnom zbrinjavanju ovog proizvoda pridonijet će djelotvornom iskorištavanju prirodnih resursa. Dodatne informacije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee ili www.canon-europe.com/battery.
  • Page 198 EEE. Vaša saradnja na ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa. Više informacija o tome kako možete da reciklirate ovaj proizvod potražite od lokalnih gradskih vlasti, komunalne službe, odobrenog plana reciklaže ili servisa za odlaganje kućnog otpada, ili posetite stranicu www.canon-europe.com/weee, ili www.canon-europe.com/battery.

  • Page 199: Handling Precautions

    Handling Precautions Canceling Print Jobs Legal Restrictions on Printing Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Carrying the Printer Traveling Abroad with the Printer Ink Tips...

  • Page 200: Legal Restrictions On Printing

    Legal Restrictions on Printing Printing or modifying printed copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • • Money orders • • Certificates of deposit •...

  • Page 201: Printer Handling Precautions

    Printer Handling Precautions Do not place any object on the print head cover! Do not place any object on the print head cover. It will fall into the rear tray when the print head cover is opened and cause the printer to malfunction. Also, place the printer where objects will not fall on it.

  • Page 202: Transporting Your Printer

    Transporting Your Printer When relocating the printer for changing your living place or repairing it, make sure of the following. Important • Pack the printer in a sturdy box, using sufficient protective material to ensure safe transport. • • With the print head and ink tank left installed in the printer, press the ON button to turn off the power. •...

  • Page 203: When Repairing, Lending, Or Disposing Of The Printer

    When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. To keep your personal information safe, please be sure to reset all printer settings when sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer.

  • Page 204: Keeping Print Quality High

    Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or •...

  • Page 205: Carrying The Printer

    Carrying the Printer Exercise sufficient care when carrying the printer. When you remove the power cord, carry the printer, or stand it up, check that the ON lamp is off. Important • If you repeatedly remove the power cord, carry the printer, or stand it up while the ON lamp is on or •...

  • Page 206: Ink Tips

    When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink.

  • Page 207: Specifications

    Specifications Product Specifications Supported Paper Sizes and Weights Print Area Paper Load Limit...

  • Page 208: Product Specifications

    Product Specifications General Specifications Interface USB Port: Hi-Speed USB * Type C Network Port: Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a / IEEE802.11ac * A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.

  • Page 209: Network Specifications

    Network Specifications Communication protocol SNMP, HTTP, TCP/IP (IPv4/IPv6) Wi-Fi Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a / IEEE802.11ac Frequency bandwidth: 2.4 GHz / 5 GHz Channel: 2.4 GHz: 1-11 or 1-13 5 GHz: W52, W53, W56, W58 * Frequency bandwidth and available channels differ depending on country or region.
  • Page 210 The necessary amount of hard disk space may be changed without notice. Other Supported OS iOS, Android, Chrome OS Some functions may not be available with the supported OS. Refer to the Canon web site for details. Mobile Printing Capability Apple AirPrint PIXMA Cloud Link...

  • Page 211: Supported Paper Sizes And Weights

    Supported Paper Sizes and Weights Page Sizes You can use the following page sizes. Note • Page sizes and media types the printer supports differ depending on the OS you are using. • Standard sizes: • Letter • • Legal •...

  • Page 212: Paper Weight

    Paper Weight You can use paper in the following weight range. • Plain paper: From 17 to 28 lb (64 to 105 g /m •...

  • Page 213: Paper Load Limit

    • Page sizes and media types differ depending on the country or region where the paper is sold. For • details on page sizes and media types, access the Canon website. Paper Load Limits of Rear Tray Genuine Canon Paper Paper for printing documents: Media Name <Model No.>...
  • Page 214 Media Name <Model No.> Limit of the Outputted Paper Canon Red Label Superior <WOP111> Approx. 10 sheets Canon Océ Office Colour Paper <SAT213> High Resolution Paper <HR-101N> Paper other than Genuine Canon Paper Common Name Limit of the Outputted Paper Plain Paper (including recycled paper) Approx.

  • Page 215: Supported Media Types

    • details on page sizes and media types, access the Canon website. • Genuine Canon paper is not available in some countries or regions. Note that in the United States, • Canon paper is not sold by model number. Instead, purchase paper by name.
  • Page 216 • Greeting Card • Paper Load Limit Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)

  • Page 217: Unsupported Media Types

    • Paper that is too thin (weighing less than 17 lb (64 g /m • • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m • ), except for Canon genuine paper) • Paper with unstraightened edges like manualy cut paper •...

  • Page 218: Handling Paper

    Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print •...

  • Page 219: Printing

    Printing Printing Photos and Documents Printing Hagaki and Envelopes Other Various Printing Features...

  • Page 220: Printing Photos And Documents

    Printing Photos and Documents Printing from Computer Printing from Smartphone/Tablet Printing Using Operation Panel Using Cloud Service...

  • Page 221: Printing From Computer

    Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS AirPrint) Printing Using Canon Application Software Printing from Chromebook...

  • Page 222: Printing From Application Software (Windows Printer Driver)

    Printing from Application Software (Windows Printer Driver) Basic Printing Setup Basic Main Controls (Basic Settings Tab) Set Media Type, Quality, etc. (Media/Quality Tab) Set the Layout of Printed Documents (Page Setup Tab) Overview of the Printer Driver Updating the Driver...

  • Page 223: Basic Printing Setup

    Basic Printing Setup In the Basic Settings tab, you can print in various ways according to your purpose. Check that printer is turned on 2. Open printer driver's setup screen 3. Select Profile (A) Select the print settings according to your purpose in Profiles on the Basic Settings tab.
  • Page 224 Note • For details about the paper information to be registered to the printer driver and on the printer, see the following: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size)

  • Page 225: Main Controls (Basic Settings Tab)

    Main Controls (Basic Settings Tab) Basic Settings Tab Description Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size)

  • Page 226: Basic Settings Tab Description

    Basic Settings Tab Description The Basic Settings tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. • Profiles • Settings Preview • Preview before printing • Always print with current settings •...
  • Page 227 You can also change a printing profile and register it under a new name. You can delete the registered printing profile. Standard These are the factory settings. If Page Size, Orientation, and Copies were set from the application software, those settings have priority.
  • Page 228 Always print with current settings Prints documents with the current settings starting from the next print execution. When you select this function and then close the printer driver setup window, the information that you set on the Basic Settings, Media/Quality, and Page Setup tabs are saved and printing with the same settings is possible starting from the next print execution.
  • Page 229 Collate Check this check box to group together the pages of each copy when you want to print multiple copies. Uncheck this check box when you want to print with all pages of the same page number grouped together. Important •...
  • Page 230 Preferences... Opens the Poster Printing dialog box. Click this button to set details on poster printing. Zoom Specifies an enlargement or reduction ratio for the document you want to print. 1-sided/2-sided/Booklet Printing 1-sided Printing Select when performing single-sided printing. 2-sided Printing (Manual) Select when performing duplex printing.
  • Page 231 Add to Profiles dialog box Select the icons of the printing profiles to be registered to Profiles, and change the items to be saved in the printing profiles. Icon Select the icon for the printing profile you wish to save. The selected icon appears, with its name, in the Profiles list on the Basic Settings tab.
  • Page 232 Page Border Prints a page border line around each document page. Check this check box to print the page border line. Exclude single page documents from Page Layout Printing If you add a checkmark, single-page documents are printed on a single sheet without performing Page Layout Printing.
  • Page 233 Insert blank page Selects whether to print the document on one side or both sides of the booklet. Check this check box to print the document on one side of the booklet and select the side to be left blank from the list. Margin Specifies the width of the stapling margin.

  • Page 234: Paper Settings On The Printer Driver And The Printer (Media Type)

    Media Type in the printer driver the printer Canon Red Label Superior <WOP111> Plain Paper Plain paper Canon Océ Office Colour Paper <SAT213> Plain Paper Plain paper High Resolution Paper <HR-101N> High Resolution Paper High-Res Canon genuine papers (Photo Printing) Paper information regis- Media name <Model No.>...

  • Page 235: Commercially Available Papers

    Commercially available papers Paper information registered on the Media name Media Type in the printer driver printer Plain Paper (including recycled paper) Plain Paper Plain paper Envelopes Envelope Envelope Greeting Cards Inkjet Greeting Card Others...

  • Page 236: Paper Settings On The Printer Driver And The Printer (Paper Size)

    Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Printer Paper Size in the printer driver Paper information registered on the printer Letter 8.5"x11"...

  • Page 237: Printing On Postcards

    Printing on Postcards Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Basic Settings tab, and for Profiles, select Standard. 4. Select the paper size For Printer Paper Size, select Hagaki 100x148mm or Hagaki 2 200x148mm. Important •...

  • Page 238: Setting Up Envelope Printing

    To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.

  • Page 239: Registering A Frequently Used Printing Profile

    Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Profiles on the Basic Settings tab. Unnecessary printing profiles can be deleted at any time. Registering a Printing Profile 1. Open the printer driver setup window 2.
  • Page 240 4. Save the settings Enter a name for the print settings to register in the Name field. If necessary, click Options..., set the items, and then click OK. In the Add to Profiles dialog box, click OK to save the print settings and return to the Basic Settings tab.

  • Page 241: Set Media Type, Quality, Etc. (Media/Quality Tab)

    Set Media Type, Quality, etc. (Media/Quality Tab) Media/Quality Tab Description Adjust Colors Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles...

  • Page 242: Media/Quality Tab Description

    Media/Quality Tab Description The Media/Quality tab allows you to create a basic print setup in accordance with the media type. You can also adjust the print quality and color tones. • Settings Preview • Media Type • Paper Source • Quality •...
  • Page 243 Quality Selects your desired printing quality. Select one of the following to set the print quality level that is appropriate for the purpose. Important • Depending on the Media Type settings, the same print results may be produced even if the Quality is changed.

  • Page 244: Color Adjustment Tab

    Save to Select the save destination number of the custom template from 1 to 5. Custom template name Enter the custom template name that you want to save. Enter a template name that has up to 64 alphanumeric characters (0-9, a-z, A-Z). Defaults Restores all the settings you have changed to their default values.
  • Page 245 Allows you to select Driver Matching, ICM, or None to match the purpose of the print operation. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. Adjusts the colors by using an ICC profile when printing.

  • Page 246: Set The Layout Of Printed Documents (Page Setup Tab)

    Set the Layout of Printed Documents (Page Setup Tab) Page Setup Tab Description Setting the Number of Copies and Printing Order Perform Borderless Printing...

  • Page 247: Page Setup Tab Description

    Page Setup Tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application.
  • Page 248 Page Size Selects a page size. Ensure that you select the same page size as you selected within the application. If you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal dimensions for the paper size. Printer Paper Size Selects the size of paper actually loaded into the printer.
  • Page 249 To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left when orientation is [Landscape] check box. Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally.
  • Page 250 Binding Location Selects the stapling margin position. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best stapling margin position. Check Binding Location, and select from the list to change it. Specify Margin... Opens the Specify Margin dialog box.
  • Page 251 Poster Printing dialog box This dialog box allows you to select the size of the image to be printed. You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster. The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.

  • Page 252: Print Options Dialog Box

    Page Border Prints a page border line around each document page. Check this check box to print the page border line. Specify Margin dialog box This dialog box allows you to specify the margin width for the side to be stapled. If a document does not fit on one page, the document is reduced when printed.
  • Page 253 Important • Uncheck this check box under normal circumstances. Print after creating print data by page The print data is created in page units, and printing starts after the processing of one page of print data is complete. If a printed document contains unintended results such as streaks, selecting this check box may improve the results.

  • Page 254: Stamp Tab

    Stamp first page only Selects whether the stamp is to be printed on the first page only or on all pages when the document has two or more pages. Check the Stamp check box to enable this. Check this check box to print a stamp on the first page only. Stamp Tab The Stamp tab allows you to set the text and bitmap file (.bmp) to be used for a stamp.
  • Page 255 File Specifies the name of the bitmap file to be used as the stamp. Select File... Opens the dialog box to open a file. Click this button to select a bitmap file to be used as a stamp. Size Adjusts the size of the bitmap file to be used as a stamp. Moving the slider to the right increases the size, moving the slider to the left decreases the size.
  • Page 256 Note • Spaces, tabs, and returns cannot be entered at the beginning or end of a title. Stamps Shows a list of saved stamp titles. Specify a title to display the corresponding stamp in Title. Save/Save overwrite Saves the stamp. Enter a title in Title, and then click this button.

  • Page 257: Setting The Number Of Copies And Printing Order

    Setting the Number of Copies and Printing Order You can also set the number of copies on the Basic Settings tab. 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Page Setup tab, specify the number of copies to be printed. 3.
  • Page 258 Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the printing order with both the application software and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled.

  • Page 259: Perform Borderless Printing

    Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
  • Page 260 Important • When the Amount of Extension slider is set to the rightmost position, the back side of the paper may become smudged. 5. Click OK When you perform print, the data is printed without any margins on the paper. Important •...

  • Page 261: Page Layout Printing

    Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. 1. Open the printer driver setup window 2. Set page layout printing Select a page layout number from 1 on 1 to 16 on 1 from the Page Layout list on the Page Setup tab. The current settings are displayed in the settings preview on the left side of the printer driver.

  • Page 262: Duplex Printing

    Press the OK button on the printer to print the opposite side. Note • If the back side of the paper becomes smudged during duplex printing, perform Bottom Plate Cleaning in the Canon IJ Printer Assistant Tool.

  • Page 263: Overview Of The Printer Driver

    Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver's Setup Screen Canon IJ Status Monitor Checking Ink Status from Your Computer Instructions for Use (Printer Driver)

  • Page 264: Canon Ij Printer Driver

    Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computer so that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.

  • Page 265: Opening Printer Driver's Setup Screen

    Opening Printer Driver's Setup Screen You can display the printer driver's setup screen from your application software or by clicking the printer icon. Displaying the Printer Driver's Setup Screen from Your Application Software Perform this procedure to set up the print settings during printing. 1.

  • Page 266: Canon Ij Status Monitor

    When Errors Occur The Canon IJ Status Monitor is automatically displayed if an error occurs (e.g., if the printer runs out of paper or if the ink is low). In such cases, take the appropriate action as described.

  • Page 267: Checking Ink Status From Your Computer

    You can check the remaining ink level and the ink tank types for your model. 1. Open the printer driver setup window 2. Launching the Canon IJ Status Monitor On the Maintenance tab, click View Printer Status. 3. Display Estimated ink levels...

  • Page 268: Instructions For Use (Printer Driver)

    Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • With some applications, the Copies setting in the Page Setup tab of the printer driver may not be enabled.
  • Page 269 4. Click OK to close the window. 5. Without starting printing, close the Print dialog box. 6. Open Word's Print dialog box again. 7. Open the printer driver setup window and click OK. 8. Start printing. • If bitmap printing is enabled in Adobe Illustrator (Adobe Incorporated), printing may take time or some data may not be printed.

  • Page 270: Maintenance Tab Description

    Canon IJ Printer Assistant Tool or check the status of the printer. Maintenance and Preferences Canon IJ Printer Assistant Tool is started. You can perform printer maintenance or change the settings of the printer. Custom Settings Opens the Custom Settings dialog box.

  • Page 271: About Dialog Box

    About Opens the About dialog box. The version of the printer driver, plus a copyright notice, can be checked. In addition, the language to be used can be switched. Custom Settings dialog box When you click Custom Settings, the Custom Settings dialog box is displayed. If necessary, switch between various modes of printer operation.
  • Page 272 Note • Some printer functions can be set only from the Maintenance tab of Printer properties.

  • Page 273: Canon Ij Status Monitor Description

    Canon IJ Status Monitor Description The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status is shown by the images, icons, and messages in the status monitor. Features of the Canon IJ Status Monitor...
  • Page 274 Printer Canon IJ Status Monitor shows an icon when a warning or error occurs to the printer. : There is a warning. : There has been an operator error. : There is a notice about something other than a warning or an error.
  • Page 275 This window allows you to download the route certificate, register it to the browser, and disable warning displays. Help Menu Select this menu to display Help information for the Canon IJ Status Monitor including version and copyright information. Related Topic...

  • Page 276: Updating The Driver

    1. Start the uninstaller Select Control Panel -> Programs -> Programs and Features. From the program list, select "Canon XXX Printer Driver/MP Drivers" (where "XXX" is your model name) and then click Uninstall. The confirmation window for uninstalling the model appears.
  • Page 277 2. Perform the uninstaller Click Start. When the confirmation message appears, click Yes. When all the files have been deleted, click Complete. The deletion of the Driver is complete.

  • Page 278: Printing From Application Software (Macos Airprint)

    Printing from Application Software (macOS AirPrint) Printing Basic Perform Borderless Printing Printing on Postcards Adding Printer How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer That Is No Longer Required from List of Printers...

  • Page 279: Printing

    Printing This printer is compatible with the macOS standard printing system (AirPrint). You can start printing right away after connecting this printer to your Mac without installing any special software. Checking Your Environment First, check your environment. • AirPrint Operation Environment •...
  • Page 280 6. Check print settings Set items such as Paper Size to the appropriate size, as well as Media Type from Media & Quality. Important • An error may occur if the paper size set in the print dialog is different from the paper size registered on the printer.
  • Page 281 Note • Use the print dialog to set general print settings such as the layout and the print sequence. For information about print settings, refer to macOS help. 7. Click Print The printer prints according to the specified settings. Note •...

  • Page 282: Perform Borderless Printing

    Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
  • Page 283 Expanding the Range of the Document to Print Setting a large amount of extension allows you to perform borderless printing with no problems. However, the portion of the document extending off the paper range will not be printed and for this reason, the subjects around the perimeter of a photo may not be printed.

  • Page 284: Printing On Postcards

    Printing on Postcards This section describes the procedure for printing on postcards. Load postcards in printer 2. Select paper size and paper type from the printer Register Hagaki (size) for paper size from the printer operation panel. Also, register IJ Hagaki, Hagaki K, or Hagaki (type) for paper type, according to your purpose. When you print on the address side, register Hagaki (type).

  • Page 285: Adding Printer

    Adding Printer This section describes the procedure for adding a printer to your Mac. To re-add a printer that was deleted, open System Settings -> Printers & Scanners, click Add Printer, Scanner, or Fax..., and then perform the procedure described below. If your printer is connected via USB, and you connect the USB cable to a Mac, the printer is automatically added.

  • Page 286: How To Open Printer Settings Screen

    How to Open Printer Settings Screen The settings screen of the printer can be displayed from your application software. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software The Page Setup dialog opens.

  • Page 287: Displaying The Printing Status Screen

    Displaying the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer • The printing status screen opens automatically. To display the printing status screen, click the printer icon displayed on the Dock.

  • Page 288: Deleting The Undesired Print Job

    Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Settings, and select Printers & Scanners 2.

  • Page 289: Removing Printer That Is No Longer Required From List Of Printers

    Removing Printer That Is No Longer Required from List of Printers The printer that is no longer in use can be removed from the list of printers. Before removing the printer, remove the cable connecting the printer and PC. You cannot remove the printer if you are not logged on as the administrator. For information about an administrative user, see Users &...

  • Page 290: Printing Using Canon Application Software

    Printing Using Canon Application Software Easy-PhotoPrint Editor Guide...

  • Page 291: Printing From Smartphone/Tablet

    Printing from Smartphone/Tablet Printing from an iOS Device Print Easily from a Smartphone or Tablet with Canon PRINT Printing from iOS Device (AirPrint) Printing from an Android Device Print Easily from a Smartphone or Tablet with Canon PRINT About Mopria®...

  • Page 292: Printing Hagaki And Envelopes

    Printing Hagaki and Envelopes For Windows Printing on Postcards Setting Up Envelope Printing For macOS Printing on Postcards...
  • Page 293 Printing on Postcards Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Basic Settings tab, and for Profiles, select Standard. 4. Select the paper size For Printer Paper Size, select Hagaki 100x148mm or Hagaki 2 200x148mm. Important •...
  • Page 294 Printing on Postcards This section describes the procedure for printing on postcards. Load postcards in printer 2. Select paper size and paper type from the printer Register Hagaki (size) for paper size from the printer operation panel. Also, register IJ Hagaki, Hagaki K, or Hagaki (type) for paper type, according to your purpose. When you print on the address side, register Hagaki (type).
  • Page 295 To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.

  • Page 296: Other Various Printing Features

    Other Various Printing Features Printing Template Saved in Printer...

  • Page 297: Printing Template Saved In Printer

    Printing Template Saved in Printer You can print a template saved in the printer beforehand. Note • For details on how to save a template, refer to Save Your Frequently Used Custom Templates to Your • Printer. Check that printer is turned on. Load paper.
  • Page 298 7. Use the button to specify the number of copies. 8. Select Print. The printing starts.

  • Page 299: Frequently Asked Questions

    Frequently Asked Questions Top 6 > Loading Paper Network Connection Setup Guide > Error Has Occurred > Network Communication Problems > Ink Does Not Come Out > Connecting with Wireless Direct Search by Category Error List of Support Codes for Printer Errors Message Is Displayed "1000"...
  • Page 300 Printing List of Support Code for Error (Paper Jams) Printer Does Not Print Resolving Print Quality Problems Blurry or Fuzzy Inaccurate or Bleeding Colors Lines Are Misaligned/Distorted Security / Other Searching Printer by IP Address or Host Name During Setup Failed to MP Drivers (Printer Driver) Installation (Windows) Updating MP Drivers (Printer Driver) in Network Environment (Windows) Replacing Ink Tanks...
  • Page 301 Manual connect Network Solution 1-2-3 Printing Cannot Print Using AirPrint Printing Stops Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Printout Results Are Unsatisfactory Cannot Print from Smartphone/Tablet Security / Other Printer Turns Off Unexpectedly or Repeatedly Wrong Language Appears in Operation Panel Operation Problems...

  • Page 302: Network Faq

    Network FAQ Here are frequently asked questions on network. Select a connection method you are using, or you want to use. Wi-Fi Wireless Direct Wi-Fi Cannot Find Printer Cannot Find Printer on Network (Windows/macOS) Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Searching Printer by IP Address or Host Name During Setup Detect Same Printer Name Switching Printer's Connection to Network or Devices...
  • Page 303 Problems while Using Printer Message Appears on Computer During Setup Cannot Find Printer on Network (Windows/macOS) Wireless Direct Cannot Print or Connect Solve Network Troubles with The Printer's Diagnostic Functions Cannot Find Printer on Network (Windows/macOS) LAN Setting Tips/Changing LAN Settings Cannot Remember Administrator Password of Printer Checking Network Information of Printer Restoring Printer's LAN Settings to Defaults...

  • Page 304: Network Communication Problems

    Network Communication Problems Cannot Find Printer on Network (Windows/macOS) Wireless Router Problems Printer Settings/Smartphone/Tablet Troubles for Network...

  • Page 305: Cannot Find Printer On Network (Windows/Macos)

    Cannot Find Printer on Network (Windows/macOS) Cannot Find Printer on Network Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Searching Printer by IP Address or Host Name During Setup...

  • Page 306: Cannot Find Printer On Network

    Cannot Find Printer on Network Important • Make sure the following four items first. If the security settings on the wireless router are enabled, to disable the settings may solve the problem. Privacy Separator/SSID Separator/Network Separation Function If the printer is connected to the 2.4 GHz SSID, connect your computer or smartphone to the 2.4 GHz SSID, or connect it to the 5 GHz SSID if the printer is connected to the 5 GHz SSID, then this may improve the condition.
  • Page 307 Solve Problems, Using Wi-Fi Connection Assistant. Step 2 If the Solution Tool Does Not Solve the Problem. Step 3 Step 1 : Check Basic Items for Network. Check power status. Check 1 Check your printer and the network device (wireless router, etc.) are turned on. If you are in the process of setting up, interrupt it and check if the wireless router (modem) is turned on and then check if the printer is turned on.
  • Page 308 If you use an encryption key, specify it for the network name (SSID) you are using. For details, see Setting an Encryption Key. 2. Check PC network connection. For the procedures, refer to the instruction manual supplied with the computer, or contact the manufacturer.
  • Page 309 Make sure security software's firewall is off. Check 1 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.

  • Page 310: Wireless Router Problems

    Wireless Router Problems Network Key (Password) Unknown Checking Wireless Router SSID/Key Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings WPS (Router Button) Connection Privacy Separator/SSID Separator/Network Separation Function...

  • Page 311: Network Key (Password) Unknown

    Network Key (Password) Unknown Diagnose and repair the network connections using Wi-Fi Connection Assistant. Download Wi-Fi Connection Assistant from the below page, and install it on your computer. Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to starting up Wi-Fi Connection Assistant. •...
  • Page 312 Enter the Wi-Fi password configured on the wireless router. AES (more secure encryption than TKIP) is selected as the dynamic encryption method. The printer does not support TKIP If the wireless router settings are set to "TKIP only", you will not be able to connect to the printer.

  • Page 313: Printer Cannot Be Used After Replacing Wireless Router Or Changed Router Settings

    Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings When wireless router is replaced or router settings are changed, the network settings of your computer, smartphone/tablet or printer must be reconfigured according to the new wireless router. Check if your computer or smartphone/tablet can be connected to Internet Check 1 through the new wireless router.
  • Page 314 For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router. If filtering MAC addresses or IP addresses at wireless router, check Check 2 that MAC addresses or IP addresses for computer, network device, and printer are registered.

  • Page 315: Printer Settings/Smartphone/Tablet Troubles For Network

    Printer Settings/Smartphone/Tablet Troubles for Network Solve Network Troubles with The Printer's Diagnostic Functions Checking Network Information of Printer Checking Status Code Printing Network Settings Restoring Printer's LAN Settings to Defaults Default Network Settings Connecting with Wireless Direct...

  • Page 316: Solve Network Troubles With The Printer's Diagnostic Functions

    Solve Network Troubles with The Printer's Diagnostic Functions • If the printer and wireless router are connected or the printer and computer are connected by USB cable • but you cannot print: Change to Offline (Windows)/Cannot Communicate (Windows) • In other cases than above: •...
  • Page 317 Check that security software's firewall is off. Check 1 A message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set the security software to always allow access. Quit the security software and make sure that the printer is recognized and ready to use. If so, the cause is the firewall setting.
  • Page 318 Is printer set to obtain an IP address automatically, or is wireless router Check 1 requesting manual addressing? Refer to the wireless router's manual to enable DHCP (auto-acquisition) settings on the wireless router or to set a valid IP address on the printer. When you set printer's IP address manually, correct IP address may not be Check 2 set.
  • Page 319 In case of Wi-Fi connection, check if computer that can be accessed by Check 5 wireless router is restricted. The wireless router settings may be limiting the number of devices that can be connected at the same time. Remove or relax the restrictions. To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer.
  • Page 320 Note • In some cases, "C-7" and "C-9" are displayed at the same time. In that case, refer to both items. Too many clients are connected. Wireless Direct does not allow more than 5 devices to be connected. If you want to connect additional devices to the printer, unplug any devices that are not in use before adding them.
  • Page 321 Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to starting up Wi-Fi Connection Assistant. For Windows: Starting Up Wi-Fi Connection Assistant For macOS: Starting Up Wi-Fi Connection Assistant Cannot Communicate with Printer while It Is in Wireless Direct Check the following items Check power status of printer and other devices (e.g.
  • Page 322 LAN settings • Print the network settings. • Printing Network Settings Check that Wireless Direct password set for printer is entered correctly. Check 5 To check the password specified for the printer, display it using the operation panel of the printer or print out the network settings information.

  • Page 323: Checking Network Information Of Printer

    Printing Network Settings For Windows, you can check the network setting information on the computer screen. Canon Wi-Fi Connection Assistant Screen Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer, follow the instructions below.
  • Page 324 The IP address of your computer appears. To check the MAC Address, click Hardware. Checking Communication Between the Computer, the Printer, and the wireless router Perform a ping test to check if communication is taking place. • For Windows: • 1.
  • Page 325 Checking Network Setting Information To check the printer's network settings information, display it using the operation panel of the printer or print it out. • Display on the operation panel of the printer. • LAN settings • Print the network settings. •...

  • Page 326: Printing Network Settings

    Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. • 1. Check that printer is turned on. 2. Load three or more sheets of A4 or Letter sized Plain Paper. Loading Paper 3.
  • Page 327 Network Diagnostics Network diagnostics Diagnostic Result Diagnostic result XXXXXXXX Result Codes Result codes XXXXXXXX Result Code Details Result code details Solve Network Troubles with The Printer's Diagnostic Functions check details on the diagnostic result and result codes. Wireless LAN Wireless LAN Enable/Disable Infrastructure Infrastructure...
  • Page 328 3-2-20 Stateless Address2 Stateless address 2 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-21 Stateless Prefix Length2 Stateless prefix length 2 3-2-22 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-23 Stateless Prefix Length3 Stateless prefix length 3 3-2-24 Stateless Address4 Stateless address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-25 Stateless Prefix Length4 Stateless prefix length 4...
  • Page 329 3-3-9 IP Address IP address XXX.XXX.XXX.XXX 3-3-10 Subnet Mask Subnet mask XXX.XXX.XXX.XXX 3-3-11 Default Gateway Default gateway XXX.XXX.XXX.XXX 3-3-12 TCP/IPv6 TCP/IPv6 Enable/Disable 3-3-13 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-3-14 Link Local Prefix Length Link local prefix length 3-3-15 IPsec IPsec setting...
  • Page 330 5-20 Cert. Fingerprt(SHA-1) Certificate fingerprint(SHA-1) xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx 5-21 Cert. Fingerprt(SHA-256) Certificate fingerprint(SHA-256) xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx ("XX" represents alphanumeric characters.)

  • Page 331: Restoring Printer's Lan Settings To Defaults

    Restoring Printer's LAN Settings to Defaults Important • Initialization erases all network settings on the printer, making printing operation from a computer over • a network impossible. To use the printer over a network again after restoring it to the factory defaults, refer to Setup Guide and redo setup.

  • Page 332: Default Network Settings

    Set printer name* XXXXXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout setting (WSD) 15 min. Enable/disable Bonjour Enable Bonjour service name* Canon ModelName LPD settings Enable RAW settings Enable LLMNR settings Enable Wi-Fi DRX setting Enable ("XX" represents alphanumeric characters.) * Default value depends on printer.
  • Page 333 Password YYYYYYYYYY *3 Wi-Fi security WPA2-PSK (AES) Confirm connection request Displayed 2.4GHz/5GHz switch 2.4GHz *1 Default value depends on printer. Depending on the model, use operation panel to check value of the printer. *2 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is specified when the printer is turned on for the first time.) *3 The password is specified automatically when the printer is turned on for the first time.

  • Page 334: Connecting With Wireless Direct

    Connecting with Wireless Direct You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • • Direct wireless connection (connecting devices directly without a wireless router) •...
  • Page 335 5. Select Connect to smartphone and press OK button. 6. Select iPhone/iPad to connect with an iPhone/iPad, Android device to connect with an Android device, and Others to connect with other device. • iPhone/iPad • 1. Select QR code and press OK button. 2.
  • Page 336 2. Select "DIRECT-XXXX-ModelName" ("X" represents alphanumeric characters) on your smartphone/tablet/computer. 3. Enter Password on smartphone/tablet/computer. The smartphone/tablet/computer is connected to the printer. Note • If the printer is set to display a confirmation screen in Confirm connection request of • Changing Wireless Direct Setting, when the wireless direct compatible device connects to the printer, a confirmation screen asking for permission to connect is displayed on...
  • Page 337 • Change network name (SSID) • Change the identifier (SSID) for Wireless Direct. The identifier (SSID) is the printer's name (device name) displayed on a Wireless Direct compatible device. Follow the procedure below to change the identifier (SSID). ◦ To set manually ◦...
  • Page 338 If you want the printer to display the screen to inform you a Wireless Direct compatible device is connecting to the printer, select ON. Important • To prevent an unauthorized access, we recommend you should select the setting to display •...

  • Page 339: Cannot Print From Smartphone/Tablet

    Cannot Print from Smartphone/Tablet If you cannot print from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the printer. Check the cause of your problem according to the connection method. Cannot Communicate with Printer via Wi-Fi Cannot Connect to Printer through Wireless Direct Note •...
  • Page 340 To check the current network settings of the printer, print out the network settings information or use the operation panel to display it. ◦ Display on the LCD of the printer. ◦ LAN settings ◦ Print the network settings. ◦ Printing Network Settings Note •...
  • Page 341 Note • If the web page cannot be printed using an Android device, it may be possible to print it by changing • Wireless Direct connection. Connecting with Wireless Direct Cannot Communicate with Printer while It Is in Wireless Direct If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following.
  • Page 342 LAN settings • Print the network settings. • Printing Network Settings Check that printer is not placed too far away from device. Check 6 If the distance between the printer and the device is too far, wireless communication becomes poor. Place the printer and the device close to each other.

  • Page 343: Printing Problems

    Paper Information Registration Screen Does Not Appear When Loading Paper Paper Information Registration Screen Appears Even Though No Paper Is Loaded Resolving Print Quality Problems Change to Offline (Windows)/Cannot Communicate (Windows) No Ink Level Appears in Canon IJ Status Monitor (Windows)

  • Page 344: Printer Does Not Print

    Printer Does Not Print Make sure printer is turned on. Check 1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Note •...
  • Page 345 The printer will not print properly if you are using a printer driver for a different printer. • For Windows: • Make sure "Canon ModelName" is selected in the Print dialog box. Note • If multiple printers are registered to your computer, set your printer as Let Windows manage my •...
  • Page 346 WSD Printer Driver is enabled, you may not be able to print. Check 7 Select (Setup) on HOME screen > Device settings > LAN settings > Wi-Fi > Advanced > WSD setting in this order, and select Disable for Enable/disable WSD. Alternatively, reinstall MP Drivers (Printer Driver).

  • Page 347: Printer Does Not Pick Up Or Feed The Paper/"No Paper" Error

    Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Check the printer is placed on the right spot. Check 1 Place the printer on a flat table or similar platform. Is paper loaded in the rear tray? Check 2 Loading Paper When loading paper, consider the following.
  • Page 348 Check 8 Cleaning Paper Feed Rollers Note • Cleaning the paper feed roller abrades it, so do this only when necessary. • If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.

  • Page 349: Paper Information Registration Screen Does Not Appear When Loading Paper

    Paper Information Registration Screen Does Not Appear When Loading Paper If the paper information registration screen does not appear when you load paper and you cannot specify the paper size, check the following. Check that Check paper replacement is set to Enable. Check 1 From (Setup) on HOME screen, select Feed settings >...

  • Page 350: Paper Information Registration Screen Appears Even Though No Paper Is Loaded

    Paper Information Registration Screen Appears Even Though No Paper Is Loaded If the printer is exposed to very bright light such as direct sunlight, the paper information registration screen may appear regardless of whether or not paper is loaded. Load the paper when the printer is not exposed to bright light, or from (Setup) on the HOME screen, select Feed settings >...

  • Page 351: Resolving Print Quality Problems

    Resolving Print Quality Problems If the print results are unsatisfactory due to white or black streaks, misaligned/distorted lines, or uneven colors, check the paper and print quality settings first. Make sure print settings match purpose of printing. Check 1 From (Setup) on HOME screen, select Device settings >...
  • Page 352 If problem is not resolved, click on illustration that corresponds to problem. Check 3 Ink Does Not Come Blurry or Fuzzy Inaccurate or White Streaks Bleeding Colors Black Streaks Lines Are Paper Is Smudged/ Ink Blots/Paper Curl Misaligned/Distorted Printed Surface Is Scratched Lines Incomplete or Back of Paper Is...
  • Page 353 Note • This web page contains information about several models. Depending on the specifications of the • printer you are using, some of the features described (device functions, connection method, operating procedure and etc.) may not apply. For details about the functions of your printer, see Product Specifications.

  • Page 354: Ink Does Not Come Out/Blurry Or Fuzzy/Inaccurate Or Bleeding Colors/Streaks

    Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks Ink Does Not Come Out Blurry or Fuzzy Inaccurate or Bleeding White Streaks Colors Black Streaks Note • If printouts are blank, black does not print, is faint, or has a blue or red tint, refer to this web page. •...
  • Page 355 Request a repair. Step 6 If problem is not resolved after performing print head deep cleaning twice, the print head may be damaged. Contact your nearest Canon service center to request a repair. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see Performing Maintenance Functions from the Printer.

  • Page 356: Lines Are Misaligned/Distorted

    Lines Are Misaligned/Distorted Note • For the case of misaligned or distortion, refer to this web page. • Check paper and print quality settings. Check 1 Resolving Print Quality Problems Perform print head alignment. Check 2 If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head position.

  • Page 357: Printed Surface Is Smudged/Scratched/Ink Blots/Paper Curl

    Make sure you are using the right paper for what you are printing. To print data with high color saturation such as photographs or images with dark colors, we recommend that you use Photo Paper Plus Glossy II or other Canon specialty paper. Supported Media Types Correct curl before loading paper.
  • Page 358 1. Roll up paper in opposite direction to paper curl as shown below. 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. •...
  • Page 359 See below on how to load paper or the position of the paper thickness lever. Loading Paper Depending on the printing content, the printing surface may become scratched or the corners or edges of the paper may become smudged even for the types of paper to set the lever to the right. In this case, set the paper thickness lever to the left.

  • Page 360: For Windows

    Is inside of printer dirty? Check 8 During 2-sided printing, ink may stain the inside of the printer, smudging the printout. Perform bottom plate cleaning to clean inside of printer. Cleaning Inside the Printer (Bottom Plate Cleaning) Note • To prevent staining inside the printer, be sure to set the correct paper size. Set longer ink drying time.

  • Page 361: Lines Incomplete Or Missing (Windows)

    Lines Incomplete or Missing (Windows) Are you using Page Layout Printing or Binding Margin function? Check 1 When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening the lines in the document. Are you trying to print a large data file? (Windows) Check 2 If you are trying to print a large data file, printing may not be performed properly due to missing print data.

  • Page 362: Back Of Paper Is Smudged

    Back of Paper Is Smudged Check paper and print quality settings. Check 1 Resolving Print Quality Problems Perform bottom plate cleaning to clean inside of printer. Check 2 Cleaning Inside the Printer (Bottom Plate Cleaning) Note • During 2-sided printing, or too much printing, ink may stain the inside of the printer.

  • Page 363: Uneven Or Streaked Colors

    Uneven or Streaked Colors Increase print quality and try printing again. Check 1 Increasing the print quality using operation panel of the printer or from computer may improve the print result. Perform print head alignment. Check 2 Aligning the Print Head Note •...

  • Page 364: Change To Offline (Windows)/Cannot Communicate (Windows)

    2. Click the name of printer you want to configure. 3. Click Print settings. Print settings window opens. 4. Click Maintenance sheet. 5. Click View Printer Status. The Canon IJ Status Monitor window is displayed. 6. Click Display Print Queue of the Canon IJ Status Monitor window.
  • Page 365 The Print Queue window is displayed. 7. Click Printer menu in the window displayed. Make sure Use Printer Offline is not selected. If it is selected, click Use Printer Offline to deselect it. Confirm that the offline mode has been disabled. If the printer is still offline, proceed to the next step. For Windows 10: 1.

  • Page 366: Mechanical Problems

    Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Switching Printer's Connection to Network or Devices Wrong Language Appears in Operation Panel...

  • Page 367: Printer Does Not Turn On

    • When charging by USB connection, charging is interrupted if the printer is turned on. When charging with the AC adapter, charging can be continued regardless of the power status. However, charging is interrupted when you start printing. If this does not solve the problem, contact your nearest Canon service center to request a repair.

  • Page 368: Printer Turns Off Unexpectedly Or Repeatedly

    Printer Turns Off Unexpectedly or Repeatedly If printer is set to turn off automatically after a certain time, disable this setting. Check If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that time has elapsed.

  • Page 369: Usb Connection Problems

    USB Connection Problems If the printer connected to the computer via USB is not recognized, check the following items. USB Connection Not Recognized The following problems may occur even though the USB connection is recognized. • Printing is slow. • Hi-Speed USB connection does not work. •...
  • Page 370 Important • Connect the "Type-C" connector to the printer. Check that Enable bidirectional support is selected in Ports sheet of Check 3 Printer properties dialog box (Windows). If not, select it to enable bidirectional support. Opening Printer Driver's Setup Screen Initialize the printer settings.

  • Page 371: Wrong Language Appears In Operation Panel

    Wrong Language Appears in Operation Panel Follow the instructions below to select your language. 1. Press Back button repeatedly until the HOME screen is displayed. 2. Select (Setup) on HOME screen and press OK button. 3. Press button once and press OK button. 4.

  • Page 372: Installation And Download Problems

    Installation and Download Problems Failed to MP Drivers (Printer Driver) Installation (Windows) Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Updating MP Drivers (Printer Driver) in Network Environment (Windows) Disable Function to Send Usage Information of Printer...

  • Page 373: Failed To Mp Drivers (Printer Driver) Installation (Windows)

    For Windows 8.1 / Windows 7: Select Control Panel > Programs and Features. 2. Check if there is "Canon XXX series Driver" or "Canon XXX series Printer Driver" you want to install in list. "XXX" is the printer's model name.
  • Page 374 procedure and etc.) may not apply. For details about the functions of your printer, see Product Specifications.

  • Page 375: Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected Via Usb)

    Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Note • For the case of connecting with a USB cable, refer to this web page. • If you cannot proceed beyond the Printer Connection screen, check the following. Make sure USB cable is securely plugged in to printer and computer.

  • Page 376: Restart Computer

    2. Turn off printer. 3. Restart computer. After restarting, install the latest MP Drivers (Printer Driver) downloaded in step 1. Important • When installing the MP Drivers (Printer Driver), make sure you select the correct printer name. • For Windows: •...

  • Page 377: Updating Mp Drivers (Printer Driver) In Network Environment (Windows)

    Download the latest MP Drivers (Printer Driver) in advance. Download the latest MP Drivers (Printer Driver) for your model on the download page of the Canon website. After the download is completed, overwrite and install the new version of the MP Drivers (Printer Driver) according to the specified installation procedure.

  • Page 378: Errors And Messages

    Errors and Messages When Error Occurred Message Is Displayed...

  • Page 379: When Error Occurred

    When Error Occurred If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. For some errors, a support code (error number) is also displayed. Take the appropriate action described in the message. When a Support Code and a Message are displayed on the Computer Screen (Windows): When a Support Code and a Message are displayed on the Printer's...
  • Page 380 For details on how to resolve errors without Support Codes, see Message Is Displayed.

  • Page 381: Message Is Displayed

    Message Is Displayed This section describes some of the messages that may appear. If a message appears on the printer's LCD, see below. Message Appears on Printer's LCD If a message appears on the computer, see below. Error Regarding the Paper Thickness Lever Is Displayed (Windows) Error Regarding Power Cord Being Unplugged Is Displayed (Windows) Writing Error/Output Error/Communication Error (Windows) Other Error Messages (Windows)
  • Page 382 Error Regarding Power Cord Being Unplugged Is Displayed (Windows) While the power was still on, the printer may have been unplugged or the battery power supply may have stopped by the exhausted battery. Check the error message that appears on the computer and click OK. The printer starts printing.
  • Page 383 When printer is connected to your computer with a USB cable, check device Check 4 status from your computer. Follow the procedure below to check the device status. 1. Select Control Panel > Hardware and Sound > Device Manager. Note •...
  • Page 384 When Error Occurred If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. For some errors, a support code (error number) is also displayed. Take the appropriate action described in the message. When a Support Code and a Message are displayed on the Computer Screen (Windows): When a Support Code and a Message are displayed on the Printer's...
  • Page 385 For details on how to resolve errors without Support Codes, see Message Is Displayed.

  • Page 386: List Of Support Codes For Printer Errors

    List of Support Codes for Printer Errors Support codes are displayed on the printer's LCD and your computer screen when errors occur. A "support code" is an error number, and is displayed along with an error message. When an error occurs, check the support code and take the appropriate action in response. Support Code Appears on Printer's LCD and Computer Screen •...
  • Page 387 • A000 to ZZZZ • A000 A100 Note • If the paper is not jammed (the support code is not displayed) and the paper is not fed normally, see List of Support Codes for Printer Errors (Paper Jams).

  • Page 388: List Of Support Codes For Printer Errors (Paper Jams)

    List of Support Codes for Printer Errors (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot or the rear tray: • 1300 •...

  • Page 389: Paper Is Jammed Inside Printer

    Paper Is Jammed inside Printer If the jammed paper tears and you cannot remove the paper from the paper output slot / the rear tray, or if the jammed paper remains inside the printer, remove the paper following the instructions below. Note •...
  • Page 390 Important • When you move the print head holder, do not touch the print head lock lever. • 4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it.
  • Page 391 5. Slowly pull out paper, so as not to tear it. Keep an angle of the paper about 45 degrees and pull it slowly. 6. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and remove any remaining paper.
  • Page 392 Check the printer again for any remaining bits of paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.

  • Page 393: Printer Is Out Of Paper (1000)

    Printer Is Out of Paper (1000) Cause Possible causes include the following. • There is no paper in the rear tray. • Paper is not loaded in the rear tray properly. What to Do Take the corresponding actions below. • Load paper in the rear tray. •...
  • Page 394 1200 Cause Print head cover is open. What to Do Close the print head cover and wait for a while. Do not forget to close it, such as after replacing ink tanks. Important • When you replace the ink tank, do not touch the print head lock lever. •...
  • Page 395 • Make sure that the ink tank is installed properly. • If the ink lamp is off, push down on the "Canon" logo on the ink tank. If the front (innermost) part of the ink tank is sticking up, push the ink tank until it clicks into place.
  • Page 396 • Make sure that the ink lamp lights. • After taking the corresponding actions, close the print head cover. If the error is still not resolved, the print head may be damaged. Contact your nearest Canon service center to request a repair.
  • Page 397 1600 Cause If the lamp on the ink tank is flashing, ink may have run out. What to Do Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, press the printer's OK button with the ink tank installed.
  • Page 398 1660 Cause The ink tank is not installed. What to Do Install the ink tank.
  • Page 399 • Make sure that the ink tank is installed properly. • If the ink lamp is off, push down on the "Canon" logo on the ink tank. If the front (innermost) part of the ink tank is sticking up, push the ink tank until it clicks into place.
  • Page 400 With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.
  • Page 401 Press and hold the printer's Stop button for at least 5 seconds, and then release it. With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any machine malfunction or damage caused by using refilled ink tanks.
  • Page 402 Cause Ink absorber is almost full. What to Do Press the printer's OK button to continue printing. Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print.
  • Page 403 1806 Cause The battery's temperature is outside the operating temperature range (either too high or too low). What to Do Press the printer's OK button to cancel the error. The battery cannot be used until the battery's temperature returns to within the operating temperature range.
  • Page 404 1807 Cause The battery's temperature is outside the operating temperature range (either too high or too low). What to Do Wait for the battery's temperature to return to within the operating temperature range as the battery cannot be charged when it is outside of the range. The battery will start charging once it's temperature returns to within the operating temperature range.
  • Page 405 2114 Cause Paper settings for printing do not match rear tray paper information set on printer. Note • See below for the correct correspondence between paper settings made on the printer driver or on • the printer. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
  • Page 406 Use the buttons to select the appropriate action, then press the printer's OK button. Note • Depending on settings, some of the options below may not appear. Print on set paper Select this option to print onto the paper in the rear tray without changing the paper settings. For example, if the print paper setting is A5, and rear tray paper information is set to A4, the A5 size setting is used to print onto the paper in the rear tray.
  • Page 407 Changing the Printer Operation Mode (Windows) Changing the Printer Operation Mode (macOS)
  • Page 408 4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Then change the print settings and retry printing.
  • Page 409 If the front (innermost) part of the ink tank is sticking up, push the ink tank until it clicks into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important •...
  • Page 410 If you are using a battery, turn off the printer and detach the battery. After a while, plug in printer with the AC adapter or attach the battery to the printer, and turn on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. Note...
  • Page 411 5B00 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print.
  • Page 412 If you are using a battery, turn off the printer and detach the battery. Plug in printer with the AC adapter or attach the battery to the printer, and turn on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. Note...

This manual is also suitable for:

Tr160 series

Table of Contents