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Cielo Breez Edge Pro Faqs

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Cielo Breez Edge Pro FAQs
How can I activate Comfy Max on Breez Edge?
You can easily set up Comfy max using both the device and the Cielo Home app.
Setting up Comfy Max Using the Device
Comfy Max intelligently prevents overheating/overcooling while maintaining your desired
comfort settings at all times.
Step 1: Go to 'Menu' and select 'Comfy'.
Step 2: Tap on the 'Comfy Max'.
Step 3: Tap on a template.

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Summary of Contents for Cielo Breez Edge Pro

  • Page 1 Cielo Breez Edge Pro FAQs How can I activate Comfy Max on Breez Edge? You can easily set up Comfy max using both the device and the Cielo Home app. Setting up Comfy Max Using the Device Comfy Max intelligently prevents overheating/overcooling while maintaining your desired comfort settings at all times.
  • Page 2 Setting up Comfy Max Using the Cielo Home app You can set up Comfy Max for your mini-split by performing these steps via Cielo Home app: Step 1: On the Home screen, tap on the Breez Edge you want to set Comfy Max on.
  • Page 3 Step 3: Tap on 'Comfy Max'. Step 4: Tap on a template. Step 5: Choose your preferred temperature, and select whether you want the fan (Breez Flow) to run after your desired cooling temperature is reached. Add a name for this template and tap on ‘Done’.
  • Page 4 Step 7: You can also turn Comfy Max On/Off from the app control screen. Tap on the 'Up' arrow icon at the bottom of the control screen. Step 8: In the pop-up navigation bar, tap on 'Comfy Max' to toggle it On or Off. The greyed-out icon shows that it is currently Off.
  • Page 5 How to lock Cielo Breez Edge with a pin code? Locking Your Breez Edge Using the Device You can easily lock your Breez Edge to prevent unwanted adjustments. Step 1: Go to 'Menu' and select 'Device Preferences'. Step 2: Select ‘Screen Lock’. Toggle the screenlock button to set your passcode.
  • Page 6 Step 3: Enter your passcode. Re-enter it. Your Breez Edge screen will be locked. You can unlock it using this passcode. Locking Your Breez Edge Using the Cielo Home App Step 1: On the Home screen, tap on the Breez Edge you want to lock.
  • Page 7 Step 4: Tap on ‘Screen Lock’. Step 5: Toggle the screen lock button to set your passcode.
  • Page 8 Step 6: Enter your passcode. Re-enter to confirm the passcode. Step 7: Tap on ‘Save’. Your Breez Edge screen will be locked. You can unlock it using your set passcode.
  • Page 9 Can I pair my multi-zone mini-split system with Cielo Breez Edge? Yes, but you will need a separate Breez Edge device for each air handler. This ensures efficient operation and personalized comfort control throughout your home. How to avoid mode conflict in multi-zone mini-split using Cielo...
  • Page 10 How does Breez Edge help avoid Mode Conflict? Cielo Breez Edge offers a unique feature to avoid mode conflict and ensure uninterrupted operation with a multi-zone system. You'll need to connect each indoor unit with a Cielo Breez Edge. To avoid mode conflict, this feature offers two key functionalities to either: ●...
  • Page 11 Step 4: Choose a name for your multi-zone. Also, select a suitable icon. Tap on 'Continue'. Step 5: Select from the two options; ‘Follow’ or ‘Turn Off’. Tap on 'Save'. Your multi-zone mini-split control will be activated.
  • Page 12 How can I set schedules on my Cielo Breez Edge? Cielo Breez Edge lets you set cooling/heating schedules, allowing you to enjoy a true smart home experience and maximize your energy savings. Setting up Schedules Using the Device Step 1: Go to 'Menu' and select 'Schedules'.
  • Page 13 Step 2: Tap on the '+' sign at the top right corner of the screen. Step 3: You can choose from various schedules like Preset, Comfy Max, Comfy Temperature, Comfy Humidity, and Custom Schedule. Scheduling a Preset Step 1: Tap on the ‘Preset’. Step 2: Tap on the 'Preset' you want to add to your schedule.
  • Page 14 Step 3: Select the time and day(s) on which you want the schedule to run. Tap on ‘Add’. Your schedule is now saved. Scheduling Comfy Max Step 1: Tap on the ‘Comfy Max Schedule’. Step 2: Select your desired Comfy Max template.
  • Page 15 Step 3: Select the time and day(s). Tap on ‘Add’. Your schedule is now saved. Scheduling Comfy Temperature To schedule Comfy Temperature, you need to save at least one template setting for Comfy Temperature in the app. After you have done that, follow the steps below: Step 1: Tap on the ‘Comfy Temperature’.
  • Page 16 Step 2: Select the time and day(s). Tap on ‘Add’. Your schedule is now saved. Scheduling Comfy Humidity To schedule Comfy Humidity, you need to save at least one template setting for Comfy Humidity in the app. After you have done that, follow the steps below: Step 1: Tap on the ‘Comfy Humidity ’.
  • Page 17 Step 3: Select the time and day(s). Tap on ‘Add’. Your schedule is now saved. Custom Schedule Step 1: Tap on the ‘Custom Settings’. Step 2: Choose your desired mode, setpoint, and fan speed by tapping on the icons. Name your schedule.
  • Page 18 Step 3: Select the time and day(s). Tap on ‘Add’. Your schedule is now saved. Setting up Schedules Using the Cielo Home App 1. Setting up a Custom Schedule Step 1: On the Home screen, tap the Breez Edge you want to set a schedule for.
  • Page 19 Step 4: Tap on ‘Custom Schedule’. Step 5: Select the time/days you want to set the schedule for and choose whether you want to set it up as a repeat schedule. Then tap on 'Custom Settings'. Step 6: Select the power state, mode, temperature, fan speed, and swing position of your choice and tap on ‘Done’.
  • Page 20 Step 7: Tap on ‘Save’ to set up the schedule. Once the schedule is set, it will appear on the schedule tab. You can turn it On/Off by toggling the slider against the schedule.
  • Page 21 2. Scheduling a Preset Step 1: On the Home screen, tap the Breez Edge you want to set a schedule for. Step 2: Tap on ‘Schedule’ in the navigation bar. Step 3: Tap on '+ Add Schedule'.
  • Page 22 Step 4: Tap on ‘Preset Schedule’. Step 5: Select the time/days you want to set the schedule for and choose whether you want to set it as a repeat schedule. Then, tap on 'Preset'. Step 6: Select the Preset you want to schedule and tap on 'Done'.
  • Page 23 Step 7: Tap on 'Save' to set up the schedule. Once the schedule is set, it will appear on the schedule tab. You can turn it On/Off by toggling the slider against the schedule.
  • Page 24 3. Scheduling Comfy Max Step 1: On the Home screen, tap the Breez Edge you want to set a schedule for. Step 2: Tap on ‘Schedule’ in the navigation bar. Step 3: Tap on ‘+ Add Schedule’.
  • Page 25 Step 4: Select ‘Comfy Max Schedule’. Step 5: Select the time and day(s) and choose whether you want to set it as a repeat schedule. Then, select your desired Comfy Max template. Tap on 'Done' once selected. Once the Comfy Max schedule is set, it will appear on the schedules tab. You can enable/disable it by toggling the slider against the schedule.
  • Page 26 4. Adding Comfy Temperature Schedule To schedule a Comfy temperature, you need to save at least one template setting in the app. After you have done that, follow the steps below. Step 1: On the Home screen, tap the Breez Edge you want to set a schedule for. Step 2: Tap on ‘Schedule’...
  • Page 27 5. Deleting/Editing a schedule Step 1: From the device control screen, tap on ‘Schedule’ in the navigation bar. Step 2: In the 'Schedule' tab, you will see all your set schedules. Step 3: Swipe left on the schedule you want to edit or delete until both options for Edit/Delete appear.
  • Page 28 What Alexa voice commands can I use with Cielo Breez Edge? Alexa Voice Commands for Cielo Breez Edge: ● Note: Bedroom is the name of the device in this case. ○ Turn On/Turn Off, e.g. Alexa, turn On/Off Bedroom. ○ Increase/Decrease temperature, e.g. Alexa, increase/decrease bedroom temperature by 2 degrees.
  • Page 29 8. “Hey Google, turn off Bedroom AC in a week.” How can I set comfy temperature mode on Cielo Breez Edge? Setting up Comfy Temperature Using the Device Comfy Temperature automatically changes your settings if the room temperature goes above or falls below a pre-set value.
  • Page 30 Step 4: Choose your upper and lower temperature range. Step 5: Tap on ‘Edit/View settings’ to select what actions to perform if the temperature falls below or goes above the set range, e.g., changing its mode, temperature, and fan speed to help it get back into the preferred temperature range.
  • Page 31 Step 7: Your Comfy settings are now saved. It is disabled by default. You can turn Comfy Temperature 'On' from the toggle next to the name of the Comfy template. Setting up Comfy Temperature Mode Using the Cielo Home App You can set up comfy temperature mode for your mini-split by performing these steps via...
  • Page 32 Step 3: Tap on 'Comfy'. Step 4: Tap on a template. Step 5: Choose your preferred temperature range.
  • Page 33 Step 6: Tap on ‘Custom Settings’ to select what actions to perform if the temperature falls below or goes above the set range, e.g., changing its mode, temperature, and fan speed to help it get back into the preferred temperature range. Step 7: Add a name for this template and tap on ‘Done’.
  • Page 34 Step 8: Your Comfy settings are now saved. It is disabled by default. You can turn Comfy 'On' from the toggle next to the name of the Comfy template. Once the device triggers the defined comfy temperature mode actions, you will get a notification in your app timeline. Step 9: You can also turn Comfy Mode On/Off from the app control screen.
  • Page 35 Step 11: Select the desired Comfy Mode from the list of available Comfy settings. Step 12: Comfy Mode is now active, and the Comfy icon will turn white.
  • Page 36 How can I set comfy humidity mode on Cielo Breez Edge? Setting up Comfy Humidity Using the Device Comfy Humidity automatically changes your settings if the room humidity goes above or falls below a pre-set value. Step 1: Go to 'Menu' and select 'Comfy'.
  • Page 37 Step 2: Tap on the 'Comfy Humidity’. Step 3: Tap on the template. Step 4: Choose your preferred humidity range.
  • Page 38 Step 5: Tap on ‘Edit/View settings’ to select what actions to perform if the humidity falls below or goes above the set range, e.g., changing its mode, temperature, and fan speed to help it get back into the preferred humidity range. Step 6: Add a name for this template and tap on ‘Done’.
  • Page 39 Setting up Comfy Humidity Mode Using the Cielo Home App Step 1: On the Home screen, tap on the Breez Edge you want to set Comfy humidity mode on. Step 2: Tap on ‘eSaver’ in the navigation bar. Step 3: Tap on 'Comfy'.
  • Page 40 Step 4: Tap on a template under the ‘Humidity’ section. Step 5: Choose your preferred humidity range.
  • Page 41 Step 6: Tap on ‘ Custom Settings’ to select what actions to perform if the temperature falls below or goes above the set range, e.g., changing its mode, temperature, and fan speed to help it get back into the preferred temperature range. Tap on ‘Done’ once you have selected your settings.
  • Page 42 Step 8: 'Comfy Humidity' is now set. You can turn Comfy Mode 'On' or 'Off' from the toggle next to the name of the Comfy Mode. Once the device triggers the defined comfy humidity mode actions, you will get a notification in your app timeline. Step 9: You can also turn Comfy Humidity On/Off from the app control screen.Tap on the 'Up' arrow icon at the bottom of the control screen.
  • Page 43 Step 11: Select the desired Comfy Humidity template. Step 12: Comfy Humidity is now active, and the Comfy icon will turn white.
  • Page 44 What are Presets and how can I edit them? Presets are predefined comfort settings for different situations. You can add your preferred temperature set point(s) depending on different times of the day. There are 4 default Presets in Breez Edge. You can not add more, but you have the option to change the settings if you want.
  • Page 45 Step 3: Change the mode and adjust the temperature setpoints according to your preferred settings. Editing a Preset Using the Cielo Home App Step 1: From the device control screen, tap on the ‘Settings’ icon on the top right corner.
  • Page 46 Your Preset has been updated successfully. Can I set 'Follow Me' mode on Breez Edge? Cielo provides the 'Follow Me' feature for compatible ACs / Heat Pumps. To turn the feature 'On' or 'Off' from the Cielo Home App, follow the instructions mentioned below: Step 1: On the Home screen, tap on the Breez Edge you want to set 'Follow Me' for.
  • Page 47 What is the ideal placement for Cielo Breez Edge inside the room where mini-split is installed? For optimal placement and control: ● Place the device around 6 –12 feet away and in the line of sight of your air conditioner or heat pump.
  • Page 48 Step 2: Tap on ‘eSaver’ in the navigation bar. Step 3: Tap on 'Range Temperature Lock'. Step 4: Toggle the slider to enable the range lock, as shown in the red box. Step 5: Choose your preferred temperature range. Tap on 'Done'. Step 6: Now the device control screen temperature slider will be restricted to the temperature range specified.
  • Page 49 How can I rename my Cielo Breez Edge in Cielo Home App? Changing Device Name Using the Device Step 1: Go to 'Menu' and select 'Device Preferences'.
  • Page 50 Step 3: Select an existing name from the list or enter your own using the edit icon. Changing Device Name Using Cielo Home App Step 1: On the Home screen, tap on the Breez Edge you want to change the name of.
  • Page 51 Step 4: Tap on the pencil icon in front of the device name. Step 5: Select the new name from a list of common names or type a custom name and tap on the ‘Update’ button. The device name is now changed.
  • Page 52 How can I reset my Cielo Breez Edge? Cielo Breez Edge allows you to reset your settings and schedules or perform a full factory reset. Resetting Your Breez Edge Using the Device Resetting Preferences and Schedules Step 1: Go to 'Menu' and select 'Device Preferences'.
  • Page 53 Step 3: Select ‘Reset Preferences and Schedules’. Step 4: Tap "Yes'. Factory Reset By selecting Factory Reset, your thermostat will be completely erased, restoring it to its factory settings. Step 1: Go to 'Menu' and select 'Device Preferences'. Step 2: Select ‘ Reset’.
  • Page 54 Step 3: Select ‘Factory Reset’. Step 4: Tap "Yes'. Resetting Using Cielo Home App Step 1: On the Home screen, tap on the Breez Edge you want to reset or remove. Step 2: Tap on the ‘Settings’ icon on the top right.
  • Page 55 Step 4: Tap on Reset Device. Step 5: If you want to reset all user preferences to default settings, tap on 'Reset’. Tap on 'Continue.'...
  • Page 56 Step 6: If you want to reset the device to factory settings, tap on ‘Remove Device’ then 'Remove.'...
  • Page 57 How to change the temperature setting between Fahrenheit(F°) and Celsius(C°) on your Breez Edge using Cielo Home App? Switch temperature units between Centigrade and Fahrenheit Step 1: On the Home screen, tap on the Breez Edge you want to change the units of.
  • Page 58 How can I check the usage history of my air conditioner/heat pump connected to Cielo Breez Edge? Checking Usage History Step 1: On the Home screen, tap on the Breez Edge for which you want to check your usage history.
  • Page 59 How can I check the timeline of actions I performed on my air conditioner/heat pump connected to Cielo Breez Edge? Here's how you can check your timeline of actions: Step 1: On the Home screen, tap on the Breez Edge device.
  • Page 60 Can I use one Cielo Breez Edge to control two mini-splits? Ideally, it is recommended to use one Cielo Breez Edge to control one mini-split at a time. However, If both mini-splits are of the same make and model, you can use one Cielo Breez Edge to manage them.
  • Page 61 Calibrate Room Humidity Using the Cielo Home app Step 1: On the Home screen, tap on Breez Edge. Step 2: Tap on the ‘Settings’ icon on the top right. Step 3: Tap on ‘Device Preferences’. Step 4: Tap on 'Calibration'.
  • Page 62 Step 6: Tap on ‘Apply’. How can I calibrate temperature using Cielo Breez Edge? Here's how you can calibrate temperature using the Breez Edge device and Cielo Home app. Calibrating Temperature Using the Device Step 1: Go to 'Menu' and select 'Calibration’.
  • Page 63 Step 2: Tap on the ‘Settings’ icon on the top right. Step 3: Tap on ‘Device Preferences’. Step 4: Tap on 'Calibration'. Step 5: Calibrate the temperature by tapping - or + according to your requirements. Step 6: Tap on ‘Apply’. What do the icons on Breez Edge mean?
  • Page 64 Mode Indicates the current mode of the air conditioner. Tap on the mode icon to select the preferred mode. Indoor Humidity Displays current humidity level in the room. Indoor Temperature Displays the current room temperature Presets Gives quick access to Presets - Home, Away, Pets, and Sleep. Setpoint The desired temperature the air conditioner aims to achieve.
  • Page 65 How can I check my filter status using Breez Edge? You can check the live air filter status of your mini-split by following these steps: Step 1: On the Home screen, tap on the Breez Edge you want to check the air filter status for.
  • Page 66 Step 4: You will see your current air filter status since registration (or since the last cleaning). When the range is about to fill up, manually remove the air filter and clean it. Once done, place the filter back into the mini-split. Tap on ‘Mark as Cleaned’. Additionally, you can set the number of hours after which you want to be notified for the next cleaning.
  • Page 67 Can I turn on/off the LED light of my mini-split using Breez Edge? Switching LED light On/Off of the Indoor Unit Using the Device Step 1: Go to 'Menu' and select 'LED/Display Control'. Step 2: You can switch on/off the LED of your mini-split indoor unit.
  • Page 68 Switching LED light On/Off of the Indoor Unit Using Cielo Home App Step 1: Tap on the 'Up' arrow icon at the bottom of the control screen. Step 2: In the pop-up navigation bar, tap on 'LED' to toggle it on or off. The greyed-out icon shows that it is currently off.
  • Page 69 Adjusting the temperature of your mini-split Tap on the setpoint to adjust the temperature using the up and down arrows. Changing the mode of your mini-split Tap on the mode at the top to select your desired mode. Changing the fan speed Go to menu and tap on fan speed to choose from Auto, Low, Medium, and High.
  • Page 70 How can I create a group, add & delete a Cielo Breez Edge to or from a group and edit a created group using Cielo Home App? A group will allow you to control all your registered devices together with a simple tap.
  • Page 71 Step 7: Choose an icon. Step 8: Tap on ‘Done’. Group is created successfully.
  • Page 72 2. Adding a Device to a Group Step 1: Once the group is created, you will be taken to the ‘Move to Group’ screen. Step 2: You will see a list of all of your active groups. Tap on the group you wish to move the device to.
  • Page 73 Step 4: Tap on ‘Device Preferences’. Step 5: Tap on ‘Remove from Group.’ Tap on ‘Yes’. The device was removed from the group successfully.
  • Page 74 4. Editing a Group Step 1: Tap on the ‘Settings’ icon of the group you wish to edit. Step 2: In group settings, tap on ‘Edit Group. You can change the icon and name of the group as you desire.
  • Page 75 Step 3: Tap on 'Done'.
  • Page 76 5. Deleting a Group Note: To delete a group, you have to remove all the devices added to it individually. You may not be allowed to delete a group otherwise. To delete a device from a group, refer to Section Step 1: Tap on the ‘Settings’...
  • Page 77 How can I change the Wi-Fi network of my Cielo Breez Edge? Changing Wi-Fi Using the Device Step 1: Go to 'Menu' and select 'Wi-Fi'. Step 2: Select 'Change Wi-Fi'.
  • Page 78 Step 4: Select your desired Wi-Fi network. Step 5: Enter the password and tap 'Connect'. Tap 'Finish'. Changing Wi-Fi Using the Cielo Home App Step 1: On the Home screen, tap on the Breez Edge whose Wi-Fi you want to change.
  • Page 79 Step 4: Follow the instructions on the screen and tap on ‘Continue’. Step 5: Make sure your phone's Bluetooth and location is turned on. Tap 'Continue.' Step 6: You will be shown your connected device. Tap "Next".
  • Page 80 Step 7: Tap 'Scan Wi-Fi Networks'. A list of available Wi-Fi networks will appear. Select your desired Wi-Fi network, and enter the password to connect. Step 8: Your device Wi-Fi will be successfully changed. Tap on ‘Done’.
  • Page 81 How can I set location-based controls (geo-fencing) using Cielo Home App connected to Cielo Breez Edge? Enabling Location Control (Turn your mini-split on before you arrive and turn it off after you have left the pre-set location) You can configure location-based control for for your mini-split by performing these steps via...
  • Page 82 Step 4: Toggle the slider to enable Location Control, as shown in the red box. Step 5: You will see your current location on the map. Set a geofence range for your unit between 1 - 10 Miles using the slider. Entering or exiting this range will trigger your mini-split ON/ OFF.
  • Page 83 How does the "Follow" and "Turn Off" options work in multi-zone mini-split control on Cielo Breez Edge? Cielo Breez Edge offers a unique feature to avoid mode conflict and ensure uninterrupted operation with a multi-zone system. To avoid mode conflict, this feature offers two key functionalities to either:...
  • Page 84 ● When attempting to switch the mode on one unit, the Turn Off option will automatically switch off all the other units to avoid mode conflict. How can I turn OFF the display screen on Cielo Breez Edge? If you wish to turn off the device display, follow the instructions given below: Step 1: On the Home screen, tap on the Breez Edge Step 2: Tap on the ‘Settings’...
  • Page 85 Yes, you can see the actual room temperature, set point temperature and humidity level remotely via Cielo Home app connected to Breez Edge. How to change the time format on Cielo Breez Edge? Changing the Time Format Using the Device...
  • Page 86 Step 2: Select ‘Date & Time’. Step 3: You can toggle on/off the 24-hour time. Changing the Time Format Using the Cielo Home App Step 1: On the Home screen, tap on the Breez Edge on which you want to adjust the date and time.
  • Page 87 Step 4: Tap on Date & Time Step 5: Toggle on/off the 24-hour clock, depending on your preference.