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Cielo Breez Edge Pro Installation Manual

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Summary of Contents for Cielo Breez Edge Pro

  • Page 2 Are You a Cielo Registered Pro? When you install Breez Edge as a Cielo Registered Pro, your customers enjoy a 4-year extended warranty. Become a Cielo Registered Pro Today! Visit: partners.cielowigle.com Scan QR Code For details on how to extend the warranty,...
  • Page 3 Breez Edge while performing any actions. This ensures that their air conditioner/heat pump and the Cielo Home app remain in sync.
  • Page 4 Powering Up Power it up using the 5V adapter (always use the provided power adapter and USB cable for optimal results). Continue on Page 6 Power it up through a 24V connection using an external transformer. Proceed to the next page for detailed instructions on 24V connection.
  • Page 5 Powering Up Using 24V Connection Step 1: Switch off power by using the circuit breaker. This is very important for your safety. Step 2: Find a point where 24V is available (in case of non-availability of 24V point, you can use an external transformer).
  • Page 6 Powering Up Using 24V Connection (Cont'd) Step 4: Cielo Breez Edge has two terminals marked as Rc and C on its backplate. Insert red wire into Rc and black wire into C from the side (press the terminal block buttons for ease of insertion).
  • Page 7: Getting Help

    Getting Help No long queues, no bots, no delays. We answer 98% calls in less than 2 minutes and guarantee that you will talk to a REAL person. Visit our website: cielowigle.com and select support to access user guides. Email us at: support@cielowigle.com Call us at : +1 (425) 529-5775 9:00AM - 9:00PM ET, Mon-Fri...
  • Page 8 Prior to App Installation Make sure that smartphone’s Bluetooth ○ is turned ON. Make sure that smartphone’s Wi-Fi is turned ON. ○ Make sure that smartphone has internet access. ○ Make sure the Wi-Fi router has working ○ internet connection. Make sure there is no proxy server or ○...
  • Page 9 App Installation & Registration iOS / Android Help your customer install the Cielo Home app from the App Store/Play Store. Search for the Cielo Home app or scan the QR code provided below. They can either log in with an existing account or...
  • Page 10: Device Registration

    Device Registration iOS / Android Device registration process connects Breez Edge to the home Wi-Fi network through the Cielo Home app. Note for iOS users: For iOS 13.0 & above, location permission is required to ○ complete the registration process. It can be disabled later.
  • Page 11 Device Registration iOS / Android Open the Cielo Home app, tap ‘Add Device’ on the home screen, and select Breez Edge from the list of devices. If the customer is already using a Cielo device, tap ‘+’ on the home screen to add this one.
  • Page 12 Tap ‘Continue’ to start the registration process.
  • Page 13 Step 1: Please give necessary permissions and tap 'Continue', Breez Edge will appear on the screen. Tap ‘Connect’.
  • Page 14 Step 2: Name the device and connect it to a Wi-Fi network.
  • Page 15 Step 3: Get hold of the AC remote and tap ‘Next’. Step 4: Point the AC remote at Breez Edge and press the remote’s ‘Power button’ once. It will start the configuration process.
  • Page 16 Step 5: The configuration screen will display the detected remote control. Tap ‘Send a test On/Off Command’. The air conditioner will switch on/off. The remote is now successfully paired with Breez Edge. The registration process is complete.
  • Page 17: Home Screen

    Home Screen Home screen shows the real-time status of all the Cielo devices. A registered Cielo device can show either of the 2 statuses outlined in circles: Green - Device is online. You’re good to go! - Device is offline.
  • Page 18 AC during the registration process. You can also configure the AC remote manually. In case, you need any further assistance, please contact Cielo Tech Support for help at +1 (425) 529-5775 or visit our website: cielowigle.com and select support to access user guides.
  • Page 19 Screen A Screen B Screen C Screen D...
  • Page 20 Cielo Home App Control Screen Mode (Depends on the modes available in the air conditioner) Cool Auto Heat Off Settings Presets Fan Speed Swing Position Temperature Control Indoor Temperature Indoor Humidity Setpoint Swipe-up Menu Navigation Bar Tap the settings icon...
  • Page 21 Breez Edge Control Screen Mode (Depends on the modes available in the air conditioner) Cool Auto Heat Off Indoor Humidity Indoor Temperature Setpoint Menu Presets Weather...
  • Page 22 Breez Edge Control Screen (Cont’d) Mode Indoor Humidity Indicates the current mode Displays current humidity of the air conditioner. Tap on level in the room. the mode icon to select the preferred mode. Setpoint Menu Desired temperature Allows to set schedules, the air conditioner aims activate Comfy Max, adjust to achieve.
  • Page 23 How to Extend the Warranty Enter the Device ID in your Cielo Partner’s Portal account. Where to find the Device ID? Scroll down to Tap on 'Menu'. 'About Device'. Menu LED/Display Control Presets Calibration Wi-Fi Device Preferences Support About Device...
  • Page 24 How to Extend the Warranty (Cont’d) Log in to your account at partners.cielowigle.com Click on 'My Installations'.
  • Page 25 How to Extend the Warranty (Cont’d) Enter the Device ID and click on 'Add Device'. The device has been added to your installations list and its warranty has been extended to 4 years.
  • Page 26 END USER LICENSE AGREEMENT 1. WHAT IS COVERED? Cielo WiGle, Inc. (“Cielo”), warrants to the owner of the Cielo product contained in this box (the “Product”) that the Product will be free from defects in materials and workmanship for a period of one year from the date of delivery and additional three years when installed by a Cielo Registered Pro following the original purchase (the “Warranty Period”).
  • Page 27 (e) Acts of God, including but not limited to lightning, flood, tornado, earthquake, or hurricane; or (iii) any non- Cielo branded hardware products, even if packaged or sold with Cielo hardware. This Limited Warranty does not cover consumable parts, including batteries, unless damage is due to defects in materials or workmanship of the Product, or software (even if packaged or sold with the product).
  • Page 28 For any queries visit: cielowigle.com Call: +1 (425) 529-5775 Email: support@cielowigle.com Cielo WiGle, Inc. Bellevue, WA, USA All rights reserved.