Axis XP40-Q1765 User Manual
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Axis XP40-Q1765 User Manual

Explosion-protected ptz network camera
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XP40-Q1765 Explosion-Protected PTZ Network Camera
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Summary of Contents for Axis XP40-Q1765

  • Page 1 XP40-Q1765 Explosion-Protected PTZ Network Camera User Manual...
  • Page 2 About this Document Regulatory information This manual is intended for administrators and users of XP40-Q1765 Europe Explosion-Protected PTZ Network Camera, and is applicable to firmware 6.50 and later. It includes instructions for using and managing the This product complies with the applicable CE marking directives product on your network.
  • Page 3 Technology Equipment. • report problems to Axis support staff by logging in to your private If its connecting cables are routed outdoors, the product shall be support area grounded either through a shielded network cable (STP) or other •...

  • Page 4: Table Of Contents

    About AXIS Media Control (AMC) ........
  • Page 5 XP40-Q1765 Explosion-Protected PTZ Network Camera Table of Contents How to upgrade the firmware ........

  • Page 6: Safety Information

    XP40-Q1765 Explosion-Protected PTZ Network Camera Safety information Safety information Hazard levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 7: Hardware Overview

    XP40-Q1765 Explosion-Protected PTZ Network Camera Hardware overview Hardware overview For specifications of the hardware components, see Technical specifications on page 57. Wiper Protective window Camera housing Pan/Tilt unit...

  • Page 8: Camera Unit

    XP40-Q1765 Explosion-Protected PTZ Network Camera Hardware overview Camera Unit Status LED indicator MicroSD memory card slot Control button...

  • Page 9: How To Access The Product

    If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/support...

  • Page 10: How To Set The Root Password

    3. Click OK. The password has now been configured. Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 52) or by resetting the product to factory default.
  • Page 11 2. Under Action Buttons, select Show manual trigger button. About the AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See About AXIS Media Control (AMC) on page 13 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 12 XP40-Q1765 Explosion-Protected PTZ Network Camera How to access the product PTZ Controls The live view window also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specified users under System Options > Security > Users. With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release control of the PTZ controls.

  • Page 13: About Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 14: Alternative Methods Of Accessing The Video Stream

    XP40-Q1765 Explosion-Protected PTZ Network Camera About media streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
  • Page 15 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 16: How To Set Up The Product

    How to set up the product How to set up the product The Axis product can be configured by users with administrator or operator rights. To open the product’s setup pages, click Setup in the top right-hand corner of the live view window.

  • Page 17: Video

    Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle. Image The default image settings can be configured under Video >...
  • Page 18 A low GOP-length value increases the video quality but requires more bandwidth. About H.264 profiles The Axis product supports the following H.264 profile(s): • Main: The Main profile uses CABAC and provides a better compression with maintained video quality. It requires a larger amount of processing power to decode than the Baseline profile.

  • Page 19: About Stream Profiles

    ONVIF media profiles from this page. About camera settings The Video > Camera Settings page provides access to advanced image settings for the Axis product. About image appearance To change Image Appearance go to the menus under Setup > Video > Camera Settings.
  • Page 20 Video White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 21: About Overlays

    XP40-Q1765 Explosion-Protected PTZ Network Camera Video For example, to get 30 fps, set Max shutter to 1/30. • Fixed to use a fixed shutter speed. Gain, measured in decibel (dB), is the amount of amplification applied to the image. A high gain may provide a better image in low light situations but will increase the amount of image noise.
  • Page 22 An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image.

  • Page 23: About Privacy Masks

    Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 24: How To Configure The Live View Window

    Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See About AXIS Media Control (AMC) on page 13.
  • Page 25 XP40-Q1765 Explosion-Protected PTZ Network Camera How to configure the live view window About user-defined links To display user-defined links in the live view window, select the Show custom link option, give the link a name and then enter the URL to link to. When defining a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page.

  • Page 26: About Ptz (Pan Tilt Zoom)

    XP40-Q1765 Explosion-Protected PTZ Network Camera About PTZ (Pan Tilt Zoom) About PTZ (Pan Tilt Zoom) The PTZ menu is available if a PTZ driver has been uploaded. See . About preset positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...

  • Page 27: Gatekeeper

    XP40-Q1765 Explosion-Protected PTZ Network Camera About PTZ (Pan Tilt Zoom) How to set the home position The Home position is readily accessible by clicking the Home button on the live view window and in the Preset Positions setup window. To set a customized home position, select Use current position as Home when adding a preset position. The user-defined home position will have (H) added, for example, Entrance (H).

  • Page 28: Advanced

    Light Control Video Source • Extended Driver Specific Settings for Video Source For download and installation information about PTZ drivers for your Axis product please visit www.axis.com/support About advanced PTZ settings Advanced PTZ settings can be configured under PTZ > Advanced > Controls.

  • Page 29: About The Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see About events on page 32). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 30: About Detectors

    XP40-Q1765 Explosion-Protected PTZ Network Camera About detectors About detectors About camera tampering Camera Tampering can generate an alarm when the camera is repositioned, or when the lens is covered, spray-painted or severely de-focused. To send an alarm, for example via email, an action rule must be set up.

  • Page 31: About Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...

  • Page 32: About Events

    How to set up motion detection and add a network share: 1. Go to Applications to start and configure AXIS Video Motion Detection. See the online help. 2. Go to System Options > Storage and set up the network share. See page 50.
  • Page 33 Recording – Triggers the rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator, for example by flashing LED lights, if the product has started or stopped to record to the storage device.

  • Page 34: How To Add Recipients

    XP40-Q1765 Explosion-Protected PTZ Network Camera About events Preset Position – Go to a preset position. Guard Tour – Start a guard tour. See About guard tours on page 27. • Record Video – Record video to a selected storage. •...

  • Page 35: How To Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see About certificates on page 42.

  • Page 36: How To Set Up Recurrences

    XP40-Q1765 Explosion-Protected PTZ Network Camera About events To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. How to set up recurrences Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour.

  • Page 37: About Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 38: How To Export A Video Clip

    About continuous recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 48. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 39: About Languages

    About languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 40: About System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 41 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 42: Date & Time

    Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 43: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 44 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/support Note •...
  • Page 45 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 46 About system options Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product.
  • Page 47 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 48: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
  • Page 49 About system options The Axis product can be configured to automatically format SD cards that are inserted into the product. If autoformat is enabled and an SD card is inserted, the product will check if the SD card has the ext4 file system. If the card has a different file system, the card will automatically be formatted to ext4.

  • Page 50: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 51: Support

    System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items.

  • Page 52: How To Reset To Factory Default Settings

    About system options File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 53: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.

  • Page 54: Symptoms, Possible Causes And Remedial Actions

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/support Symptoms, possible causes and remedial actions Problems upgrading the firmware Firmware upgrade failure If the firmware upgrade fails, the product reloads the previous firmware.
  • Page 55 Check in the AMC Control Panel (H.264 tag) that video processing is not set to Decode only key frames. Lower the image resolution. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. Video and image problems, general Image unsatisfactory Check the video stream and camera settings under Setup >...
  • Page 56 XP40-Q1765 Explosion-Protected PTZ Network Camera Troubleshooting Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount. NOTICE TICE TICE Formatting the card will remove all content, including all recordings, from the SD card.

  • Page 57: Technical Specifications

    Resetting the product to factory default settings. See page 52. • Connecting to an AXIS Video Hosting System service. See page 44. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 58: Connectors

    Heavy network utilization due to poor infrastructure affects the bandwidth. • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 59 User Manual Ver. M3.5 XP40-Q1765 Explosion-Protected PTZ Network Camera Date: February 2017 © Axis Communications AB, 2015 - 2017 Part No. 62008...

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