Update Service Could Not Authenticate Your Smartphone - F-SECURE MOBILE ANTI-VIRUS FOR SMARTPHONE User Manual

9.3 Update Service Could Not Authenticate Your
Smartphone
Q. I get a notification that the antivirus service is unable to transfer
subscription to my Smartphone. Why?
A. This error message is displayed when the update server cannot
authenticate the subscription. Reasons for the authentication failure
can be as follows:
You have accessed the F-Secure Mobile Anti-Virus installation
folder files.
There have been more than four attempts to move the F-Secure
Mobile Anti-Virus installation and service subscription to another
Smartphone.
CHAPTER 9 51
Troubleshooting