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Related Manuals for F-SECURE MOBILE SECURITY FOR BUSINESS
Summary of Contents for F-SECURE MOBILE SECURITY FOR BUSINESS
- Page 1 F-Secure Mobile Security for Business Corporation administrator's guide...
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Page 3: Table Of Contents
F-Secure Mobile Security for Business | TOC | 3 Contents Chapter 1: Introduction...............5 Overview...........................6 Administrator access levels...................6 Chapter 2: Using the management portal..........7 Logging in to the management portal for the first time.............8 Corporate administrator......................9 View contracts and end-users..................9 Add users to a corporation...................10 Editing end-user information..................12... - Page 4 4 | F-Secure Mobile Security for Business | TOC...
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Page 5: Chapter 1: Introduction
Chapter Introduction Topics: The product consists of a client software that is installed on the user's mobile device and of the management portal that you can use to manage • Overview service subscribers and product updates. -
Page 6: Overview
6 | F-Secure Mobile Security for Business | Introduction Overview The key features of the product. With the management portal, you can: • download the latest version of the client application, • manage product licenses and subscriptions, • view and edit end-user information, and •... -
Page 7: Chapter 2: Using The Management Portal
Chapter Using the management portal Topics: Use the portal when you want to: • create or modify new corporation accounts for corporations you want • Logging in to the management to manage, portal for the first time • create or modify license contracts, •... -
Page 8: Logging In To The Management Portal For The First Time
8 | F-Secure Mobile Security for Business | Using the management portal Logging in to the management portal for the first time You can use your web browser to log in to the management portal . To log in to the management portal for the first time, follow these instructions. -
Page 9: Corporate Administrator
F-Secure Mobile Security for Business | Using the management portal | 9 Corporate administrator As a corporate administrator, you can add, modify and view end-users to license contracts and download the latest version of the client application via the portal. -
Page 10: Add Users To A Corporation
10 | F-Secure Mobile Security for Business | Using the management portal The management portal displays the list of license contracts for the corporation. 2. Click the name of the license for which you want to add new end-users. The management portal displays the license details and the list of end-users that use the license. - Page 11 If the Send activation SMS to new users check box is selected, new users receive the activation message after the user accounts have been imported. The F-Secure Mobile Security application uses the activation message to activate the product automatically. If the...
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Page 12: Editing End-User Information
12 | F-Secure Mobile Security for Business | Using the management portal 1. Click Search in the main view. 2. Enter any search criteria you want to use to find the user. You can leave any fields empty. 3. Click Search. -
Page 13: Anti-Theft Management
F-Secure Mobile Security for Business | Using the management portal | 13 3. Click Modify. 4. You can edit the name and the contact information of the user. 5. The Imei changes field is updated every time the user changes the device. The user account is disabled when the license is used in more than 3 devices, for example, when the user upgrades the mobile device. -
Page 14: Download The Client Application
14 | F-Secure Mobile Security for Business | Using the management portal Once the command is received, the end-user's device is immediately locked, wiped or reset. The command type, time sent and time the response was received are logged on the user subscription details view. -
Page 15: Creating An Administrator Account
F-Secure Mobile Security for Business | Using the management portal | 15 2. Select one of the following reports to generate: • Click Export users to create a list of users for the selected corporation and contract. You can export the user list as an XML or HTML file or in a CSV format. - Page 16 16 | F-Secure Mobile Security for Business | Using the management portal 2. Click new. A new administrator account view opens. 3. Enter the administrator's name and the contact information to First name, Last name, Mobile phone eMail fields. 4. In the User name field, enter the name that the administrator uses to log in to the portal.
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Page 17: Chapter 3: Frequently Asked Questions
Chapter Frequently asked questions Topics: • Removing a user account • Transferring the license to a new device • Viewing the overall status • Viewing reports... -
Page 18: Removing A User Account
18 | F-Secure Mobile Security for Business | Frequently asked questions Removing a user account I want to remove a user account from the license contract, what do I need to do? Follow these instructions to remove user accounts permanently: 1. -
Page 19: Transferring The License To A New Device
F-Secure Mobile Security for Business | Frequently asked questions | 19 Transferring the license to a new device The user has a new mobile device. how can I move the license to the new device? Follow these instructions to transfer the license to a new device: 1. -
Page 20: Viewing The Overall Status
20 | F-Secure Mobile Security for Business | Frequently asked questions Viewing the overall status How do I know that all users have updated or activated the client application? The main view displays the summary of administered devices and accounts. -
Page 21: Viewing Reports
F-Secure Mobile Security for Business | Frequently asked questions | 21 Viewing reports How can i quickly see a list of all current users and contracts? You can create and download reports to collect information about users and contracts. Exporting & Reporting... - Page 23 F-Secure Mobile Security for Business Region administrator's guide...
- Page 25 F-Secure Mobile Security for Business | TOC | 3 Contents Chapter 1: Introduction...............5 Overview...........................6 Administrator access levels...................6 Chapter 2: Using the management portal..........7 Logging in to the management portal for the first time.............8 Region administrator.........................9 Managing a corporation account...................9 Add users to a corporation...................12 Editing end-user information..................14...
- Page 26 4 | F-Secure Mobile Security for Business | TOC...
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Page 27: Chapter 1: Introduction
Chapter Introduction Topics: The product consists of a client software that is installed on the user's mobile device and of the management portal that you can use to manage • Overview service subscribers and product updates. -
Page 28: Overview
6 | F-Secure Mobile Security for Business | Introduction Overview The key features of the product. With the management portal, you can: • download the latest version of the client application, • manage product licenses and subscriptions, • view and edit end-user information, and •... -
Page 29: Chapter 2: Using The Management Portal
Chapter Using the management portal Topics: Use the portal when you want to: • create or modify new corporation accounts for corporations you want • Logging in to the management to manage, portal for the first time • create or modify license contracts, •... -
Page 30: Logging In To The Management Portal For The First Time
8 | F-Secure Mobile Security for Business | Using the management portal Logging in to the management portal for the first time You can use your web browser to log in to the management portal . To log in to the management portal for the first time, follow these instructions. -
Page 31: Region Administrator
F-Secure Mobile Security for Business | Using the management portal | 9 Region administrator As a region administrator, you can add, modify and view corporation accounts and license contracts and edit end-user information via the portal. The main view displays the summary of administered devices and accounts. Click... - Page 32 10 | F-Secure Mobile Security for Business | Using the management portal 2. Click the name of the corporation for which you want to add the new license. 3. Click Contracts to see the list of all current licenses linked to the corporation account.
- Page 33 F-Secure Mobile Security for Business | Using the management portal | 11 Option Description Update warning Set how many days after the last update the application reminds the user to update application databases. Update critical warning Set how many days after the last update the application notifies the user with the critical warning message.
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Page 34: Add Users To A Corporation
12 | F-Secure Mobile Security for Business | Using the management portal 9. Set the Allow to add and remove other administrators setting to if you want the administrator to be able to add more administrator accounts for the corporation. - Page 35 If the Send activation SMS to new users check box is selected, new users receive the activation message after the user accounts have been imported. The F-Secure Mobile Security application uses the activation message to activate the product automatically. If the...
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Page 36: Editing End-User Information
14 | F-Secure Mobile Security for Business | Using the management portal Search and manage user account information You can search for the end-user information that you want to view or edit. To find an end-user, follow these instructions. 1. Click Search in the main view. -
Page 37: Creating Reports
F-Secure Mobile Security for Business | Using the management portal | 15 Follow these instructions to edit the end-user information. 1. To find the end-user information you want to modify, you can use the Seach user search to find the end-user account that you want to modify. - Page 38 16 | F-Secure Mobile Security for Business | Using the management portal 5. The View/Download report view lists all your reports and their status. If the status of the report is queue, click Refresh to update the status list. The status changes to Ready after the portal has generated the report.
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Page 39: Chapter 3: Frequently Asked Questions
Chapter Frequently asked questions Topics: • Removing a user account • Transferring the license to a new device • Viewing the overall status • Viewing reports... -
Page 40: Removing A User Account
18 | F-Secure Mobile Security for Business | Frequently asked questions Removing a user account I want to remove a user account from the license contract, what do I need to do? Follow these instructions to remove user accounts permanently: 1. -
Page 41: Transferring The License To A New Device
F-Secure Mobile Security for Business | Frequently asked questions | 19 Transferring the license to a new device The user has a new mobile device. how can I move the license to the new device? Follow these instructions to transfer the license to a new device: 1. -
Page 42: Viewing The Overall Status
20 | F-Secure Mobile Security for Business | Frequently asked questions Viewing the overall status How do I know that all users have updated or activated the client application? The main view displays the summary of administered devices and accounts. -
Page 43: Viewing Reports
F-Secure Mobile Security for Business | Frequently asked questions | 21 Viewing reports How can i quickly see a list of all current users and contracts? You can create and download reports to collect information about users and contracts. Exporting & Reporting...